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Velocity Automotive Service
314 E Brandon Blvd, Brandon, FL 33511, United States
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Velocity Automotive Service
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ul
Review №1

I had a great experience and I will bring my vehicle back to them

Ja
Review №2

I have found my mechanic in Brandon Florida!! Great guy and runs a good business thanks again !!

im
Review №3

Cleanest shop Ive seen in forever, high end/modern equipment, truthful diagnostics, job done right at a great price.Mark solved the problem the dealership could not. Ordered in our autobahn tires, installed, balanced, aligned our Benz, finally driving/flying like new.

Ca
Review №4

Mark is the most trustworthy and knowledgeable mechanic I have ever known. He has found and repaired multiple issues with my vehicle. He has never tried to scam or create repairs just to charge more money. If you want the best service take your car to Velocity in Brandon.

Jo
Review №5

Honest service and good work. Cant ask for anything more.

Bi
Review №6

Mark is more than fair and has always done great work on my vehicles

Da
Review №7

Great place excellent service thank you for hooking up my AC much appreciated

Jo
Review №8

Mark the owner is a great guy to deal with, he is professional, down to earth, no BS and fair. This is the only shop I bring my vehicles to for service. It is competitively priced, timely and always a great experience. Thank you Mark for always doing the right thing.

Tr
Review №9

I got the best customer service and automotive service I’ve ever had there. Mark, the owner is hands on and a master at everything it seems. He also expects the same quality work from his mechanics. As someone who knows nothing about cars these guys bend over backwards to make sure I’ve learned about what they did and how to avoid future problems. It’s the only place I trust. Thank you Velocity!!

Cy
Review №10

Theyre the best. Knowledgeable and they explain everything to you, and they and honest and dont try to rip you off like some other shops. Highly recommend!

Ti
Review №11

Pulled into Velocity today because I needed to schedule an alignment - quickly got me up on the lift and truck being worked on as I write this. In addition to the immediate service, what has really stood out to me is the attentiveness to concerns I presented about an issue I’m having with my vehicle. Mark patiently listened to what I was experiencing, pointed out a few areas to keep an eye out for, and did it with a sincerity you don’t find often in repair shops. I am so glad I’ve discovered this shop so close to our new home!

ge
Review №12

Nice people there.And they now alot in imports..

Ga
Review №13

Good service, responsible peopled and good workers. 100% recommended

An
Review №14

Mark, the owner, was excellent and professional. Everything was fixed in a timely manner and they even corrected some additional issues found while my vehicle was in for service. Staff was great and friendly. I cant stop telling everyone about me wonderful experience!

Ho
Review №15

Best mechanic around

Mi
Review №16

Alwaya dloed a great job.

Da
Review №17

Great service, fair prices.

Ja
Review №18

Affordable prices and great service. Mark and Steven really looked out for me and helped me service my 2108 Volkswagen on my budget. Would highly recommend!

Je
Review №19

Finally a place with honest people that give you what you come for and not hitting me in the head. I got an oil change at take5 and the price after 5 minutes $82.99. My husband was so upset. I will always come here from now on you can even bring your own oil for the beat deal!! Thanks Mark and Steve!!

Tr
Review №20

I highly recommend Velocity Automotive Service. Mark is the only mechanic that I trust to work on my personal and company vehicles. He approaches all repairs big & small with the same level of professionalism and I’ve always felt confident in his recommendation for repairs. It’s the right repair at the right price.

Ad
Review №21

Usually I do my own work on cars but I got lazy & decided to bring my car in. Let me tell you , these guys are awesome . Especially Steven . He seemed to be very Knowledgeable , super professional , & most importantly organized. Highly recommend going there

Ro
Review №22

Went in to recharge my AC and Mark found a crack in a valve. Replaced and charged it for a fair price. Ill be back through for sure.

Ma
Review №23

Great reliable service! Reasonable and very fair repair costs. I highly recommend Velocity Automotive Service because Mark is a master mechanic and does amazing work at a fair price!

St
Review №24

Best place for an oil change! Plus they do tire rotation best pricing for my budget. Nice waiting room also.

Je
Review №25

Local owned and great customer service!!

Fr
Review №26

First time customer and a great experience. Make sure STEVE gets a good look on your car, he’ll definitely let you know what’s going on.

Ni
Review №27

Definitely one of the best full service mechanics Ive ever visited. Mark and Steven are extremely capable and intelligent gentlemen that will definitely take care of whatever it is you need. Not to mention, they can change oil extremely quickly! Although I hope I dont need anything else repaired on my car, im definitely taking it to Velocity if I do.

JE
Review №28

Moved to TN. and miss this place for all of our car needs. Always seemed straightforward and honest. Prices are very fair. We still use this place for oil changes when we are back in town visiting. Wish there was a Velocity in TN!!

Al
Review №29

These guys know what they are doing. I would recommend them to anyone. Local small business that have the best employees. I dont like many people besides myself work on my car but I would let these guys do anything. Knowledgeable group of people. Best alignments around the Tampa area in my opinion. Thanks for the awesome service!

Do
Review №30

Absolutely hands down the best vehicle maintenance shop I have ever taken my car to. I cant tell you how many times I felt and have been taken advantage to from other mechanic shops. Since taking my car to Velocity I knew Id be a returning customer always. Employees are courteous and knowledgeable. Ive had my car inspected for free and have had minor work done free of charge. You will be given a fair quote on work needed and they never try to tack on extra repairs you dont need.

Ja
Review №31

Amazing place! Brand new and beautiful inside. They did a full alignment, changed my alternator, new windshield wipers and oil all for a very cheap price! Owners of lowered or slammed vehicles its a great place for you as well. My car is slammed to the floor and they had no issue getting my car up on a lift.

Me
Review №32

We have had both of our cars serviced here a few times. They were the only ones that were able to properly align our 4Runner after many other places trying. Very nice people, would definitely recommend!

Ma
Review №33

Extremely dissatisfied with their service went in for an oil change came out with windshield wiper replacement they forgot one when I needed to use it that same day notice it was not there which left a metal to metal mart on my window and now theyre stating that Im a liar because they have video that it was installed the world and if its not there it must have fallen off somehow which means it was not installed properly why go out of my way to take off a six dollar item and make a mark no one in the right mind would do that and they refused to provide me with my viper they refused to reimburse me if I purchased my home they refused to fix the mark that have left me when I used it one time and now the owner ask me a liar and refuses to even egg knowledge anything but Im sorry get over it and deal with that this will be going over to the BBB

Jo
Review №34

Extremely excellent customer service care. Well knowledgeable on automotive Care, family oriented auto shop. Would definitely recommend to friends and family.

Do
Review №35

Excellent choice!!! Cleanest shop in town. Quick work and very reasonably priced. Couldn’t be happier. I’ll definitely go back and would highly recommend to anyone in the area. Thanks guys!!

Je
Review №36

The owners and manager here are amazing! They want to satisfy their customers, they dont try to sell you things you dont need, they just want to fix what you need and leave you a customer for life! Their shop is great too, very clean and updated, the waiting area and bathroom are very clean (and that is a big thing for me!). Very friendly and professional place, we highly recommend it!! Customer for life!

Fa
Review №37

Great lube shop. It is my regular oil change stop for a few years now. Crew is always friendly and informative without trying to up-sale you. Always brings appropriate issues to my attention and walks me through all available options.

Jo
Review №38

Oil change was quick, Steven also got me hooked up with the owner for some new tires see you for my next oil change!

Sc
Review №39

Only place I take my vehicles to be serviced.

Sh
Review №40

I messaged these guys inquiring about getting new tires I bought installed and balanced. Not only did they get back to me the following morning(apologizing for taking too long, which they didnt)but they included the price which was a lot lower than expected.I got there, they already knew why I was there, took my keys, 20 minutes later my tires were on and balanced. The price that was already lower than expected came with a 6 month warranty for the balance and alignment. Not to mention how nice the guys are. I also got the hand shake call me old fashioned but I like a hand shake after conducting business.Five star service. I will absolutely be referring this place.

De
Review №41

Best shop in Brandon! Mark is always honest and goes above and beyond with every service! He truly cares about his customers.

An
Review №42

Got my car fixed was fast and good work very professional and clean shop , will be back for more work when needed

ru
Review №43

Always reasonable, always honest, and never lets me down. So many times they have gone above and beyond

Ro
Review №44

Awesome staff who are willing to go above and beyond to help fix your problems. They do great work and wont tell you that things need fixed that simply dont need to be like other shops. Clean break room too.

Do
Review №45

Awesome honest guys, the building itself is very visually appealing, its very clean, and the staff reflects that as well. I took my car in for an inspection, and everyone that helped me was extremely helpful and kind. Id recommend this shop to anyone who needs just about any work done to their car.

Mi
Review №46

If you care about keeping your car running in top condition, this is where you want it.

Ni
Review №47

Great experience. I am usually a DIY oil change guy, but with the 95 degree temps outside, I decided to stop by Velocity and let them take care of it while I sat in the AC inside the lounge. Very clean, very nice, and very quick. I may never change my own oil again.

Vi
Review №48

I was in and out before I could even find a magazine! Definitely going to be a long term customer. I like supporting local businesses and love the fact Its family owned. Shop was really clean and organized and the mechanics seemed to know what they were doing well.

Ma
Review №49

I called and spoke with the manager on the previous day to determine if they could accommodate my motorhome due to size. I explained that it had been serviced there previously but I knew that there was new ownership and I wanted to verify it was okay BEFORE bringing it in. I also asked if there was a preferred time. I was assured that if it was able to fit in their bay before, they would be able to do it again and the morning was preferred. When I arrived the next day I was turned away because the motorhome was larger than he expected and I arrived later than he meant, saying by in the morning he meant like 8am. Driving a motorhome requires planning. Calling ahead is part of the process as an owner and driver to make sure where the motorhome goes it can be fit. I suggest to this new ownership and manager that when a customer calls ahead, ask them qualifying questions and be specific. If you want me there at 8AM, tell me. If you need the units dimensions ask for them. I did my part as a customer, but you failed as a owner and manager to provide basic customer service. Additionally, dont blame your customer for not knowing what you incorrectly assumed about their vehicle and if you turn a customer away for the size of the vehicle, you should at least help them out when they leave. Your property is difficult to navigate in a car, much less a motorhome. Clearly, customer service is not a strong suit here, especially when your last excuse used was that youre too busy to accommodate me. Keep running your business this way and you wont have that problem very long.

Ma
Review №50

Full service automotive repair shop, Quick Lube, factory trained master technicians for Porsche, BMW, Lexus, Mercedes Benz, Jaguar, Volkswagen, Audi, GMC, Chrysler, Dodge, Chevrolet, Toyota, Nissan, and Ford.We can do it all!New Customers receive a 25% discount on labor (up to 50.00)After you have tried the rest, Come to the best shop in Brandon for all your vehicle needs.

Jo
Review №51

Very nice shop in Brandon if you are looking for a repair facility dont hesitate to stop

Ga
Review №52

Hands down one of the best service shops in the area with very competitive pricing! If you need anything from a oil change to a in depth repairs they have you covered!

Ka
Review №53

Thank god I finally found a place thats not going to send me to a million others to service my vehicle.They do it all tires,oilchanges,alignments,wipers. They can get what ever you need done right the first time!

Ja
Review №54

Found this shop to be honest an above board. Took my 97 mercury in for service, when l left it was running worse than when I arrived. I wrote the owner and he had me come back in, tore the engine down an found the problem. Good service, good people, thats why I go back

Ke
Review №55

I arrived on my lunch break (I was a little worried about time because I didnt have too long) but they had me in and out within 10 minutes which made me pretty impressed because there was a few cars already there! I am not the most car savvy person and usually think Im being tricked into unnecessary purchases, but the gentleman was very honest and made me feel like he was giving good and true advice, not just seeing me as an easy sell. This will me my new place! Friendly neighborly staff with all the high end equipment.

ar
Review №56

This place is by far the best place for an oil change quick and fast and you can even bring your own oil and filters. Cant beat the sevice anywhere here in brandon!

ja
Review №57

Very friendly staff, they have great coupon deals. Very quick. Love the break room

Am
Review №58

Great customer service, very quick oil change. No hassle what so ever. Very nice lobby. Will be going back

Am
Review №59

First time here. Good, honest service and great staff! Luis and Chuck were able to diagnose and resolve my car trouble in 20 minutes. Will return for regular maintenance and any future car troubles.

St
Review №60

Excellent services here and good prices, Steven especially was very knowledgeable and pointed me in the right direction on the correct service that was best for my car, will definitely be back for future services and will highly recommend others, thanks guys.

Je
Review №61

The most trustworthy car shop Ive found in Brandon. The coupons they mail out are pretty good deals too.

St
Review №62

FULL SYNTHETIC oil change,vacuum and tire rotation $65.99, all fluids topped off including brake fluid, tire rotation brake inspection and all around check up. Something doesnt feel right or just need a check up,ask well steer you in the right direction!!!

Ni
Review №63

I used to think this place was awesome. But I just went in for a lot of service, $1200 worth. I paid happily, didnt complain...but before I left I had asked them if they could do me a favor. I had a break light and license plate light out and I already had new lights with me, all I asked was for them to put them in for me. Youd think since I just gave them $1200 that theyd just put them in for me. Nope, he told me itd be $29.99 to put the lights in that were already paid for. It just goes to show you that even after taking your money, all they want is more, they dont care about helping you out at all. Its a shame really, I dont understand how repair shops treat you like that.

Lo
Review №64

Great customer service from a family owned business. I can tell they care about their customers. I felt like they serviced my car properly but not more than what was needed. In and out in 45min!!!

Ro
Review №65

Fixed my tire in 10 mins..Finally found an HONEST MECHANIC.

Br
Review №66

Quick and painless! Impressed with the awesome customer service and how clean everything was! Will definitely be back.

Sh
Review №67

These guys are very knowledgeable, reasonable, and do a great job! Thanks guys! I appreciate you!!

Ju
Review №68

Great Quality service. Wonderful staff!!

Su
Review №69

Fast service. Great experience. Nice waiting area

Sa
Review №70

Glad we found this place. Great customer service.

Ma
Review №71

Buyer beware! My son took his car for an oil change and after it was complete, the technician claimed it wouldnt start. They ran a test on the battery to show him it was bad and wanted to sell him one. He had the wherewithal to call his father and told him what they were claiming. Needless to say, his dad went up there with his own volt meter and the battery read just fine. Miraculously, the car started fine after he got there. These people tried to take advantage of a young person just to make a few dollars. Highly DO NOT recommend!

Ha
Review №72

I had the most friendly experience with these guys . They made sure I got the help I needed with my car

Tr
Review №73

Good honest shop and good prices for alignments.

ti
Review №74

The owners are great people

Sc
Review №75

Got my oil changed, alignment done, new wipers, and they fixed my engine issues. Took an hour. Very professional and helpful.

Ca
Review №76

Very attentive to the client and did good work for me

Review №77

Gone for 2 oil changes and one tire alignment and rotation. No complaints so far and great conversation while I wait.

SJ
Review №78

I used to take make car up the road to the take 5 but I just found out the manager from there Steven is at this shop and its a real big plus because there able to deal with any car problems.

An
Review №79

Very nice people to work with. They did a diagnostic test on my grandparents Volvo with all the recent equipment!

Jo
Review №80

Friendly, reasonable. Explained what I needed.

Jo
Review №81

Always friendly, great service, fair pricing.

Jo
Review №82

Great prices and reliable service!! This is where we go for oil changes now!

na
Review №83

Friendly and knowledgable staff. Very clean shop, with brand new equipment.

Mi
Review №84

Considerate staff, reasonable prices

Av
Review №85

Theses people are outstanding!!! Great service!!

Go
Review №86

I took my truck to get alignment because it was pulling to the right and and my steering wheel was a little crooked 🤣all they did was turn my steering wheel in the other direction and said it was done stay away

Ha
Review №87

Always helpful 👍

Ho
Review №88

Only place to take your vehicle❤

Ka
Review №89

Great customer service

St
Review №90

Good place

Ad
Review №91

🐂🐃🐄🐏🐑🐷

Information
21 Photos
91 Comments
4.7 Rating
  • Address:314 E Brandon Blvd, Brandon, FL 33511, United States
  • Site:http://www.velocityautomotiveservice.com/
  • Phone:+1 813-689-9276
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–1PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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