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CubeSmart Self Storage
3010 S Congress Ave, Boynton Beach, FL 33426, United States
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CubeSmart Self Storage
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Za
Review №1

Jerikah and David are fantastic to work with. They were extremely helpful with coordinating my storage. Ive dealt with a lot of different storage facilities and these people made it a breeze. I highly recommend using this spot! Thank you.

Ad
Review №2

CubeSmart where should I start. Let’s begin with outstanding customer experience. Wonderful facility, clean, temperature is perfect. We’re brand new to Florida and this was one of our first stops. Stop in and see David and his team. I promise a sensational experience.

Ti
Review №3

Mr Donald and his staff are so nice!Very helpful

An
Review №4

Fast, friendly and professional service from David at the Congress Ave. location. I had some concerns and he was understanding and helpful. I appreciate that. Thank you!!

Sa
Review №5

I ordered, signed and paid on the website. It was so easy and time saving. David followed up with a phone call and the move in was seamless. The unloading area was in the shade with moving carts available at the door, We used a code to open the door and the elevator - again, very easy.

An
Review №6

Miss Jerikah was the nicest and kindest person I have ever met. She was very kind very helpfulAnd very fast with everything.Highly recommend this facility to anyone, and if you have any issues or simpleNeeds a space, visit her and you will have the best experience.Thank you!Antal

Ze
Review №7

David was friendly and extremely helpful. It was an easy part of my day! Thank you!!! This was at Cube Smart in boynton on Congress !

Al
Review №8

Jerikah is still amazing along with David the help they provide definitely help the moving/storing process feel effortless still recommending this facility going forward. Thank you again!

Su
Review №9

Used Cube Smart for 4 months. Friendly staff , followed Covid protocols and good service. David was helpful when we were moving out. He helped with a small issue. I would definitely recommend Cube Smart to anyone looking for storage.

By
Review №10

Very friendly and professional! Dropped a star for not being told up front that the unit they were going to give me had a huge support beam in the middle of it. Things I didn’t like is that if you want to register online you are forced to purchase a lock and the insurance and I don’t like being forced to do anything but they were nice and I went into the office to do the registration instead. The other thing is that the unit that they were originally going to give me had a huge square support beam In it which took up allot of space and nobody told me that up front but luckily there was a unit that just opened up that didn’t have the pole in the middle of the unit. The units with the support beams should be disclosed as not a true 10x10 space and should have been disclosed or offered at a discounted rate. But ultimately I’m happy with the unit I received and the office staff was very friendly and helpful. I would recommend them but I would definitely ask if there are any poles or support beams in the middle of the storage space that they assign to you! I would have been very unhappy to have signed up online and been forced to pay almost $20 for a lock and then also have to pay for insurance just to find out there wasn’t a space available with a true 10x10 of storage space available. Things I like was the friendliness and professionalism of the staff. They made the experience a pleasure. Also I like the rental space discount currently being offered.

Ja
Review №11

Reserved a unit, had to cancel due to unforeseen circumstances, David was very helpful and understanding. Will definitely go back.

Le
Review №12

What a great experience! I originally had reserved a storage unit somewhere else and when they were not in when I went to sign the papers, I went to this location instead. We received a friendly greeting from David, the general manager, who was so helpful and a delight to talk to. He explained everything perfectly and was accommodating in finding the perfect unit to meet my needs. I highly recommend this CubeSmart location for your storage needs.

Jo
Review №13

Fantastic storage facility. Always clean, safe, very accessible. Top-notch staff with David at the helm. 5 stars!!!

Ca
Review №14

Little pricey, but always convenient and clean.

Li
Review №15

I have been a customer of CubeSmart in Boynton Beach, FL for many years and I have never had any issues with changing units, making payments or even speaking with the staff at CubeSmart. While there have been many changes, Joann has and continues to be a great customer service representative and the Face for CubeSmart at this location. She worries about your unit. She takes the time to give you a courtesy call if your payment is due, to remind you to make your payment. She puts her customers first and that is something you do not see very often nowadays. If you are looking for a great storage facility to hold your items, whether long term or short, call JoAnn at Cube Smart in Boynton Beach at the 3010 Congress Avenue location! You wont regret it!. If I could give 10 stars I would!

De
Review №16

I have been a renter at this facility for many years, and have found the staff to be extremely helpful, and courteous The facilities are always clean, well lit, and safe.I would recommend this facility to anyone looking for a short or long term rental in the area.Dean

Ei
Review №17

I can not say enough about CubeSmart! The facility is clean and the staff is friendly and helpful! If you need a storage facility that is trustworthy, clean and kind go visit David at CubeSmart and he will get you all taken care off!

MO
Review №18

Ease of access ( w/ the exception of the long door code)

Ro
Review №19

Only one thing I did not like inside of my unit had a thing that was taken a lot of space. I wish I can find another one with more space for the same price

te
Review №20

I’ve used this Cubesmart for the past 7-8 ? Years!! I started w a little unit, now have a large one. It is always clean here, and always friendly. It feels very safe, I’ve often come here alone and a few times pretty late at night, never felt uncomfortable. Have had some of my friends rent here as well, everybody has had a great experience. 👍🏻

j
Review №21

Awesome experience. From beginning to end management will make sure everything goes smoothly. On top of that, the place is clean and neat.

ro
Review №22

Came in at the last minute and David was very helpful and did not rush. Great customer service!

Ro
Review №23

Ive been for more than 6 years,and I dont have regrets about the service. The place always clean and the people like Ms. Joanna is an example of what a manager should be in a business. Even though the staff is competent, however, Ms. Joanna is above the competency.Job well- done!😀😀😀😀

Te
Review №24

David Krasnow is the best!! Super Helpful! Would advise anyone to go to his facility

Mi
Review №25

CubeSmart may have a large footprint, but the service and experience felt like that of a local business. Joanne and David were awesome - from the time I began service through a complicated move-out one year later … my family had moved to a new state, and given the challenges of the pandemic, had to retrieve everything via proxy. Joanne and David were more than accommodating, especially in the face of several challenges. They went above and beyond. The communication was outstanding, and, simply stated, they cared. All I can say is THANK YOU.

Je
Review №26

David was very kind and showed me everything I needed to see and walked me through step by step on what they offer. Will recommend them to anyone I know.

Mi
Review №27

We used to use a different well known local storage place but were unhappy w the condition and management. We found CubeSmart and everything was clean and the manager, Joanne is great! We have used them now for 3 years and the operation is consistently excellent. I would recommend this storage facility to anyone.

Co
Review №28

I was extremely please with my CubeSmart experience. The location I used was on Congress in Boynton Beach. The unit was immaculate and the staff friendly. There was always carts available to use. I had this unit over a year as I was moving from NY to Boynton Beach. I would totally recommend Cube Smart.Corinne Rothbard

Br
Review №29

Clean. Staff (David) was very friendly and explained the unit sizing very well. Helpful with the codes and elevator operation. Worth renting. Contact-less reservation/rentals available due to covid-19.Update: After a few months of storage services my price increased 16% which was awful considering the current financial hardships of the pandemic. As a result I switched to a different storage company. Move out was simple.

Br
Review №30

The GM David Krasnow really made my experience amazing. Went the extra mile to meet my accommodations. The Manager Joanne is also amazing. Thank you both for understanding my situation. A satisfied customer.

Su
Review №31

Joanne the manager was very friendly and helpful. She made the process quick and easy.

Ka
Review №32

David and Joanne were more than helpful. I rarely write reviews but I was very pleased with my experience at this cube smart so I figured I’d share.. quality customer service! Highly recommend

De
Review №33

David in the 0411 Boynton Beach was easy and a pleasure to deal with. Needed a second unit while my mover where working and he took care of it with just a phone call. Really clean facility compared to others I have used in the past.

Wa
Review №34

The staff was amazing!! they went out of their way to assist me.

W
Review №35

Pleasure to work with them, great crew who takes care of business. Understanding and dedicated to assisting the customer. Couldn’t be happier with the service provided. Highly recommended to everyone.

Vi
Review №36

This place is Awesome! I have been a happy and loyal customer for over ten years. Ana Claudia and Joanne are the most professional and compassionate people I have ever met. How do they do it? Requests are handled immediately and always with a smile. Nothing is too difficult for them to handle, no matter how busy they get. They need ten stars to rate their customer service!! The facility is beautifully maintained. I feel comfortable that my belongings are safe and secure, and whenever I need to retrieve something, the double access system makes ME feel safe and secure! Definitely recommend this facility to anyone looking for short or long term storage. They are the best!! Only negative...I liked the green roof better than the new red one. LOL 😁

Ka
Review №37

This facility is great. It is always clean, there are always carts and the manager Anna Claudia is amazing. She is very kind and patient and really helps you to find the best storage for your needs. The only thing I feel could be improved at this facility are lights in the parking lot. If you are there after the sun sets it is really dark in the parking lot and the lights on the front of the building just dont cut it. Other than that I would recommend this facility 100%.

Ch
Review №38

Dave was awesome the place is very clean best run facility Ive seen in the area

Na
Review №39

Best storage experience ever!! Ana is absolutely fantastic!! The units are clean and secure. Ana goes out of her way to please the clients and the entire process is great. I would recommend this storage to everyone without hesitation. Shes the best.

Al
Review №40

I have been using CubeSmart for several years and would never trust my belongings to be stored at any other facility. The units are well kept and spotless, the office well organized and the customer service is exceptional. I recently had a problem and had to ask the manager, Joanne, to take care of something for me which other storage facilities rarely if ever do for their customers. She took my situation to heart, and with the help of her general manager, Ana, she not only honored my request, but greatly exceeded my hopes and expectations. It is rare to find caring people that are willing to bend the rules for others in this world that can be a bit harsh and impersonal at times. Thank you Joanne, Ana and Danny for your prompt response to my outreach and your more than kind and generous assistance.

Je
Review №41

This facility is very well kept. The staff is always pleasant, smiling, and friendly. Joanne went above and beyond for me throughout my entire process. I highly recommend this facility.

Ro
Review №42

Dave was so helpful getting into a second unit this weekend. Have has one for a long time needed a second for short time. Dave was so friendly and helpful. Have been here for a long time and both Dave and Joanne have been great. Thanks

Ka
Review №43

Going into this cube smart facility to purchase boxes and inquire about storage for my move I was greeted by Joanne who was very professional and knowledgeable. After speaking with Joanne I know I’ll be back to store at this facility when we are ready to make the move.

Ps
Review №44

Nice clean and organized place

Ja
Review №45

Well kept, no problems but the rates went up way too much, I was there steady for 8 years, they could have done something for me after that long a time

Br
Review №46

The office staff are extremely friendly and the units are very clean.

Su
Review №47

David was very helpful and the leasing process was quick and efficient. The premises are secure and clean. We would highly recommend this location and the professional staff.

Ro
Review №48

Your staff are wonderful! Please value them they’re not that many great customer service professional out here anymore. Thank you

He
Review №49

Joanne and Ana were both very professional and funny. The unit is on the second floor and very clean. Its very secure since you have to put in your own code to enter the facility and to go up the elevator. The temperature was comfortable. The unit is priced fairly and we like the fact that they also offer a free truck for use to move in!

Be
Review №50

The staff was very accommodating and helped us through the whole process with ease. Fast, professional and no hassle with the payments.

Ta
Review №51

Clean, and the staff is helpful when I go there to pay. Convenient access.

Ka
Review №52

Joanne is friendly and very efficient. Great customer service. I have 3 storage units there. Highly recommend.

Sa
Review №53

Both Joann and Ana were extremely courteous and helpful. They went above and beyond to help meet my requests. The place is clean and located in a convenient location. I also shopped around and compared prices and this was the best deal I could find for the size I needed.

Co
Review №54

Im sorry but my original rate was close to $100 and now its $150 in only a year and a half. There have been no improvements made to the building or anything to warrant this. Do not choose cubesmart if you plan on keeping a unit for more than a year.

el
Review №55

I needed an out of state storage unit for my business and it worked great for deliveries and for my employees

Te
Review №56

Ana Claudia was very helpful when we picked out our units. She offered a comprehensive tour and explanation for each choice. Signing the lease was straightforward and she explained my insurance coverage well. We bought the locks right provided which was convenient!

Bo
Review №57

Clean, efficient and friendly. The managers in the office were both friendly, courteous and extremely helpful. They made me feel comfortable and at home.The prices cant be beat. The security is above par.

Am
Review №58

Great service!Very clean and convenient storage complex. Ana went above and beyond and gave us a VIP service and make the renting process very smooth.Definitely recommend this place!Super friendly and professional at the same time.

Ni
Review №59

I had an excellent experience with this storage facility working with David, who I believe is the store manager. I needed a place to store some beach wheelchairs and the process at this location was easier than I had ever expected. The first time I arrived I was quickly helped with a quick tour of the building and a sight of the unit I was interested in. I left to check out a space at another storage company, and after quickly realizing the price was way higher for a less confinement and smaller unit at that place, I came back to finalize the space rental at this Cubesmart location. When I came back, the unit rental process was completed within 10 minutes and I was on my way. Because of this great experience at this location, I plan to rent another unit from a Cubesmart location in Miami Beach.

Su
Review №60

What a wonderful experience with Ana at this location-!! My husband & I went a day early to confirm the rental for our son and daughter-in-law. They were driving to Florida with a UHaul and didn’t think they’d arrive in time to unload everything. No worries and Ana told us that they could come the next day-!! The facility is fabulous, very well kept and it was made much easier with Ana being so personable and helpful-!!

Da
Review №61

Ana helped us downsize to a smaller unit, as we simply didn’t need as much storage any longer. She was thorough w all details in pricing, terms, and got us setup in just a few minutes. Thx Ana for all your help! You are a pleasure to do business with.

18
Review №62

The property is clean, access is easy with long hours, staff is friendly and helpful and there are ample service carts available for moving storage items. Air temperature is kept at about 80 degrees F and most importantly the humidity is low. Theres double door security. Prices are reasonable and lower than others I contacted. The building is well built including extensive water systems in case of fire. We have two storage bays there and I have no complaints.

Li
Review №63

This facility is good but the girl attend dont have customer service, is a terrible worker, dont make solution to the problem intern because she dont wanna lose her job that was the respond from her....and she dont do nothing and hang off the phone. She doesnt call me because she doesnt care the problems in the facilities. I ask for the district manager or general manager and she said I dont call him because I dont lose my job because is he day off......terrible personal

KC
Review №64

Ive been using this storage facility for 7+ years. I see Ana and Joanne every week and they take amazing care of me. Although I have moved outside of Boynton I have decided to keep using this facility soley because of them! The facility is clean and convenient - especially for sales reps on the go! Keep up the great work and amazing service!

Ri
Review №65

David was great! Took care of all my needs. Facility is spotless.Good choice

Co
Review №66

Clean, Safe and Well kept facility.

Ro
Review №67

Extremely clean! Friendly staff! Thanks David for making everything easy and convenient.

Va
Review №68

I had no problems in the years Ive used Cubesmart. I would use it again.

Jo
Review №69

Great experience with each person I encountered. Joanne P. worked with me in having to move to 2 locations. Very professional. The unit was clean and well kept. I highly recommend this CubeSmart.

Ed
Review №70

Joanne was exceptional assisting me with my new clean unit! I was very happy and felt good with her welcome and help!!

Da
Review №71

All are friendly, helpful and sincere. David went above and beyond to help find the best space for my needs.

Ma
Review №72

Ana and Joanna are fantastic. Every time I’ve needed help, they were ready and willing to assist. Not only are they informative but they’re positive outlook makes me feel secure that my belongings are well kept. I strongly suggest going to cubesmart, especially this location.

Ji
Review №73

Good quality service. Joanne and Dave run a great operaton

Kr
Review №74

The experience was easy, clean, and affordable.

Ji
Review №75

Ana is the BEST ! Talking with her is like being on vacation... A very happy person and a very professional person. A rare combination. I would recommend Ana and CubeSmart to everyone !!! : )

Gi
Review №76

I started my process online got a follow up call to get everything in place went in yesterday to make first payment and bring in lock. The whole process was very easy and quick even with all the issues with Covid.

D1
Review №77

I went there and was in and out. Ana was so informative and so helpful. She helped me and my wife find the perfect storage that matched our budget and the moving space that we needed. Definitely recommend going to this cubesmart if you’re in need of a storage

Ma
Review №78

Good prices, quick easy startup processes.

an
Review №79

A large size unit I have on inspection had a 3 foot column in the middle of it,hindering movements and reducing storage capacity.The associate on duty Immediately acted on my complaint.she found and inspected another unit for me in less than 10 minutes.She further assisted my move-in to help reduce the time of my truck rental.

Be
Review №80

CubeSmart is clean and secure but incredibly overpriced.

Ja
Review №81

Ana & Joanne are absolutely amazing! They are always so friendly & cheery and make me feel like family. I would recommend this location to everyone!!!

Br
Review №82

I have been storing here for many years, and the new general manager Ana Claudia is the best one yet, she is proficient in customer service, will go above and beyond to make sure the customers are happy and the facility is impecably clean. I cant forget to mention Joanne that has been there for many years and the two of then form a form a wonderful team. Thank you

KA
Review №83

What a pleasant experience. I needed a Storage Space and as soon as I entered I was greeting with a big Smile.The woman name was Joann. It was a pleasure doing business with her. She was very professional and nice.Thank youKaren

SH
Review №84

I used cube smart for almost 10 months and it was clean convenient and the ladies in the office were always a pleasure and very helpful! I will definitely use them again in the future! Very good experience over all!!!

Ga
Review №85

Ana and Joanne keep the place beautiful and they are there for you no matter what. I would recommend to anyone. They deserve a raise.

Mi
Review №86

Went to the Boynton Beach Office to get my storage space and was helped by Ana Claudia. She is extremely helpful and caring and even though the internet at this location was down due to a storm, she was able to quickly assist me.

Ma
Review №87

We were helped by General Manager, David Krasnow, who went out of his way to help my mother down size to another unit space. He was extremely helpful, thorough and courteous.

ma
Review №88

Miriam,and George great people

Da
Review №89

Efficient and courteous. Couldnt be better

fr
Review №90

One of the best storage facilities around the Boynton Beach area, the staff are friendly and courteous.The facility is always clean and cool, the store manager Ms. Perez was extremely helpful with all three of my units .Ms. Perez is an asset to your organization.I would recommend this storage facility to anyone if asked where they could find a good safe place to store their belongings.

J
Review №91

Joan Polley and the staff are fabulous. They have been extremely helpful and efficient to assist with the rental opening. The facility is clean and wonderful.

Jo
Review №92

Ana did a wonderfull job taking care of me. I was in a pinch and she helped me out. Thank you and keep up the good work.

Ke
Review №93

Excellent move in experience! Reasonable price as well. Ana, the Manager was WONDERFUL!!!! Such a pleasant and positively passionate person in regards to excellent customer experience.

Da
Review №94

Joanne P at cubesmart boynton beach made everything very simple and easy. They are extremely pleasant to deal with and very helpful! Thanks to store manager Joanne for all your help! The location is very clean and I would defintely recommend it!

Gh
Review №95

Great place the rent just increase every year but not the storage sizes

Co
Review №96

We had just moved down to Florida and were looking at several storage units. Came to cube smart and it was by far the cleanest and well kept storage we had taken a look at! Not to mention that we got our first month and a truck for moving for free! Staff was exclellent and Dave made it very easy to know why I picked Cube Smart.

Jo
Review №97

Great experience. The unit is super convenient, and clean. Ana Claudia is the best!

Gi
Review №98

Ana was above and beyond helpful! Would recommend this location to anyone.

G
Review №99

Nice and safe with a/c to keep your valuable items there is plenty of security access codes and doors.

Ba
Review №100

Great customer service and very clean facility

Information
63 Photos
100 Comments
4.7 Rating
  • Address:3010 S Congress Ave, Boynton Beach, FL 33426, United States
  • Site:https://www.cubesmart.com/florida-self-storage/boynton-beach-self-storage/1358.html?utm_source=google&utm_medium=gmb&utm_campaign=gmb-listings
  • Phone:+1 561-735-4900
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:11AM–3PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–1:30PM
  • Saturday:Closed
  • Sunday:8:30AM–5PM
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