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Urban Mattress Boulder
2830 Arapahoe Ave, Boulder, CO 80303, United States
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Urban Mattress Boulder
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Fa
Review №1

We are very pleased with our new mattresses and the experience we had buying them. My husband has back and neck issues, so it was very important that he find a mattress with the best support and at the same time, being able to shift his position easily. At this family owned and operated store you will get the best help and advice from Bill, the owner or one of his daughters, who have studied with him. They are all very cordial, cooperative, and knowledgeable. After a trial time, we settled on the Camelia mattress which, we were told, is the culmination of the owners own study and experience with mattresses. We certainly would recommend Urban Mattress at any of its locations.

Ma
Review №2

I had a great experience purchasing a mattress from Urban Mattress Boulder. I ordered over the phone and they were able to deliver in two days (during fall moving season!). It was delivered and unpackaged for free. Delivery was right in the middle of the time window and the deliverers called 15 minutes before arrival just like they said they would. Everyone I spoke to was friendly and helpful. I took a risk and bought their Mesa verde mattress sight unseen it and it has been comfortable so far.

Na
Review №3

A great mattress shopping trip overall. The owner is wonderful, and of course very knowledgeable. Helped me select an excellent mattress, and I had the best sleep last night than Ive had for years. Really!Family owned business, and all mattresses and pillows are made in Colorado.Lightning fast delivery and set up and removal of existing mattress for recycling.

No
Review №4

We are very happy with our first even king sized mattress! Long overdue and zero regrets! I was surprised to meet the actual owner on a Friday night, but he was super easy to work with, set us up with some great 0% financing and answered all of my questions well. I highly recommend Urban Mattress of Boulder or any of their other family owned and operated locations.

Ro
Review №5

Great mattress. Great people to work with.

JO
Review №6

Very easy to find the right mattress for my needs, purchase it, and have it delivered. All items are good quality, so no worries on what you are buying. Very informed and kind staff. Local business!

Ch
Review №7

We had an absolutely wonderful experience with Urban Mattress in Boulder, CO. When picking out our mattress, one of their employees promptly welcomed us and patiently answered the million questions we had to help us pick the perfect mattress. We LOVE our mattress and ended up getting a free mattress cover and two of their pillows as a Black Friday deal which have been amazing additions. The delivery team was also fantastic, extremely respectful, and very Covid aware and compliant which made us feel super comfortable with the whole delivery process. Highly recommend this place!

di
Review №8

I want to give a shout out to Alexa at the Boulder location for excellent customer care. Urban Mattress products speak for themselves and Alexa has been helping me with a not so straightforward problem and has handled my situation with extreme thought and patience. In times like these knowing that the voice or text on the other end of your call has the customers satisfaction in mind make even love their product more! Thank you!

Tr
Review №9

Fantastic people and the best mattress I have ever slept on. Incredible value compared to other mattress companies. I can’t recommend higher, if you need a mattress and live in the Boulder/ Denver area go to Urban Mattress first.

Ro
Review №10

Best mattress ever. I dont think I will ever get a mattress from another place again. The quality of theirs is so much better than any other that I have slept on.

xc
Review №11

Urban mattress has the most comfortable mattresses and best customer service in the area. Highly recommend above any other mattress store. I tried a few more in the area and they just dont compare

Ne
Review №12

In my 92 year lifetime, Ive bought several big ticket items. In each case I relied on my perception of the quality of what I was buying, as well as my evaluation of the character and product knowledge of the person fromwhom I was buying it. Those are the reasons my wife and I visited UrbanMattress in the first place. To say that Billy, his daughter, Alexa, and Joshfilled our cup until it overflowed, would be an understatement. Add thatthey were most pleasant to deal with, and you get the picture.Neal L. CreswellMorrison, Colorado

Ne
Review №13

First, the staff and owner are kind and exceptionally friendly. They really listened to my needs and wants and pointed me in the right direction. But ALSO they use natural flame retardants on their mattresses! The other guys use chemicals! That alone made me realize that they truly care about their customers and the quality of their products. I will recommend urban mattress to everyone I know. Great people, local, and natural materials. Support Local businesses, they make our Colorado economy run.

Ni
Review №14

I bought my Ravenswood mattress a few years ago and its still in great shape. No complaints. I would highly recommend doing business here.

De
Review №15

Alex and Eric in Boulder were very knowledgeable and friendly. We particularly appreciated their patience. The beds are first rate and they really do allow you to exchange a bed if your first choice doesnt work out. Overall I can strongly recommend the folks and the products at Urban Mattress.

Jo
Review №16

We had an excellent experience buying a mattress here. The salesman was not pushy and very informative about their unique products. We love our mattress!

Do
Review №17

In stock. Free fast delivery. Great place.

De
Review №18

First off i wanted to say thank you to Eric and the rest of the crew at Urban Mattress. We had a little hiccup with our order of our California King mattress. Eric was kind enough to let us know and gave us a heads up on what the issues were.OK onto the mattress. This was the best money we have ever spent on a mattress. This thing is so comfortable and unlike any other mattress we have ever owned. My wife and both suffer from back problems and were looking for the firmest mattress we could find and we found it at Urban Mattress. How often can you go mattress shopping and actually meet the guy that designed them. Great customer service, great product and great Colorado ran family business. So glad we made this purchase. You get what you pay for and Urban Mattress delivers.

St
Review №19

Top-quality queen mattress! Best mattress store hands down! Everything Amazing! We bought a mattress from this place about a month ago, and it is hands down the comfiest mattress I have ever slept on. They got a lifelong customer and recommender here! Do yourself a favor and buy a mattress from Urban Mattress!

Mi
Review №20

Go See Eric! Best in the business. I’ve been a customer for years. ALL of the products they sell / make are top notch. I refer all my clients and friends. Why go anywhere else...

Ke
Review №21

We love Urban Mattress, after purchasing two beds and three pillows over the years! Their service is simply stellar and beyond friendly. I cannot overstate how much we LOVE our beds and the pillows eliminate neck pain! HIGHLY recommend.

Va
Review №22

Best experience in all the places I have been searching.Service far surpasses all the mattress stores Ive been too!My visit at the store was great. They were very helpful in trying to get me to the mattress that worked best for me. Delivery was excellent and friendly.Highly recommend! Have already told others about.Thank-you!

Aa
Review №23

Great store - straight to the point, salespeople who know what they are talking about, quality products and most importantly no BS. We bought a king mattress there, and well go back there if we ever need another mattress.After dealing with the total lack of interest and the car salesman tricks of some of the larger chains, it was such a pleasure to finally deal with a store that focuses on selling mattresses and not on tricking you.

Em
Review №24

This place is incredible. The employees/owners are super knowledgeable and really helped us pick the best mattress for us within our budget and with our sleep styles in mind. Their new in house line is really luxurious and we cant wait to start sleeping on our fluffy cloud! Never more happy to shop Boulder Local.

Ma
Review №25

No need to shop around. Get your mattress here. Amazing mattresses at a great pricepoint. They stand behind there products so you can rest well. Top quality. My hips feel better. A company with integrity and great customer service.

Mi
Review №26

My wife and I had a great experience purchasing new mattresses from Urban Mattress earlier this year. From the showroom floor to delivery it was a 5-star experience all around. I also send patients from my office to them because of my experience. I HIGHLY recommend visiting them!

La
Review №27

My husband and I had a great experience at Urban Mattress in Boulder, weve been sleeping like babies ever since.We were looking for a replacement mattress for one that wasnt working out so well for us. Philip pointed us in the right direction with a great mattress. When they delivered it the gentleman were efficient and very nice. They came when they said they would and called when they were on the way. They even asked if we would like them to take their shoes off at the door.If youre in the market for a mattress, frame, pillows, etc... check out Urban Mattress in Boulder, they will take really good care of you.

Li
Review №28

My husband and I have been to numerous mattress stores in our lengthy quest for a comfortable sleeping surface, and can say that the staff at Urban Mattress were, by far, the most knowledgeable and helpful salespeople whom we encountered. They answered all of our questions thoughtfully and patiently, helped us evaluate the merits of each mattress, and never placed any pressure on us to purchase an item. I would recommend their store highly for the quality and variety of mattresses they feature and for the excellent service they provide to customers.

Co
Review №29

Really great experience buying a new bed from this store. The staff are very straightforward and easy to deal with; they just ask what youre looking for and how much you want to spend, and dont show you anything outside your price range. They also gave us a price break on a bed frame that we decided we wanted after the fact. Oh, and we *love* the bed (the Ravenswood). Incredibly comfortable and the price was very reasonable. A great store!

M
Review №30

BEST MATTRESS I HAVE EVER HAD IN MY ENTIRE LIFE . I love my mattress ( The Highland ) and I have never felt so rested and healthy.I have had my mattress for a year now and I just called them to thank them for my wonderful year of great sleep!!I am a mattress snob and have only had the best ....This mattress and the way its made is amazing!!! Owner is all about customer service and he took care of me !!! Thank YOU!!!!!

Ju
Review №31

AMAZING. The staff here was so friendly and nice. We came in after browsing their website and tried the two mattresses we were debating. After trying them out, they helped us load up our new mattress and we couldnt be happier. Incredible quality and one of the most comfortable mattresses weve ever owned. Thank you so much to the great people working here!

Li
Review №32

Great place to shop and all the staff very helpful and knowledgeable. When it is time for a mattress this is on the top of my list-great selection. I was shopping for a simple frame this time and found exactly what I needed just a few minutes from home. Many thanks.

Ke
Review №33

Eric and the Urban Mattress team in Boulder have been a “dream” to work with. This is the second Urban Mattress we have bought, one for ourselves and now one for our daughter, because their quality can’t be beat. We peeked around at other retailers and the customer service and product were HORRIBLE, so we were very pleased to know our money was going toward a good investment for our daughter’s well-being. Thanks again, guys! I will always recommend you!

Ca
Review №34

Superior experience and mattresses! Words cant describe how satisfied we are with our mattress. Very knowledgeable and friendly staff. Best mattress store in Colorado! We are so grateful for the whole staff at urban mattress for all of your help!

Bo
Review №35

No pressure selling. Great experience. Recommend doing business here. They worked very hard to find the perfect solution to our needs at a price we could afford (barely).

Jo
Review №36

I bought the Urban Mattress Virtue mattress about a year ago and I have loved it since day one! After a year it has held up incredibly well! The staff at Urban Mattress were also very friendly and helpful in finding the right mattress for me.

Ca
Review №37

5/5 stars hands down. I went to drop off a mattress, even though it wasnt from urban mattress, they took it no questions asked. Great location, great customer service, super friendly. Highly recommended!

Ar
Review №38

Best Place to buy a mattress without a doubt. After checking all other stores and websites none compare to the quality of these mattresses and the best attention and service. Phillip, one of the owners, was cordial, not pushy at all....and he manege to deliver the same day...we bought a Queen and a Twin...

Jo
Review №39

My experience with Urban Mattress was excellent. Given how expensive a good mattress is, my wife and I wanted to make sure that we found the perfect one. I know that I was in there on at least four or five different occasions, each time with a new question for Rich.As I reflect back on the process, I think we did our best to come up with a reason not to buy the mattress we eventually purchased. Nevertheless, Rich was patient and honest with us the whole time, and I feel confident that we got the best mattress we could have purchased at a great price.

Je
Review №40

Just purchased 3 mattress for my new home - couldnt be happier - and so were our guests!Prices are great, staff is very knowledgeable and friendly. They also have a great selection of organic / green mattresses. Customer service cant be beat, our order was ready before we were able to move and they held them with no problem. The delivery service was great, one of the box springs delivered had a small tear, the delivery guys apologized and went back to their warehouse in Denver (I live in Boulder) to pick up a new one for us the same day. Overall, a great experience.

Ji
Review №41

Great customer service and a great mattress is what you get at Urban Mattress Boulder. I worked with Ken and got a knowledgeable sales associate. I initially got a mattress that was too firm and Eric was terrific about exchanging it for a different model. No extra cost to deliver to Nederland (twice!) and the guys were on time, quick and professional.I ran the mattress store gantlet doing research before buying, visiting 9-10 places. I found UMB was the most customer friendly of the group. After having back pain for a year, I finally bit the bullet and invested in my sleep quality with new mattress. Their product is more expensive but of much better quality and ultimately the 15 year no sag warranty sold me. After a month sleeping on it, I am extremely happy with this purchase and my buying experience. I will be buying from them again for our guest room. I highly recommend Ken and Eric over at Urban Mattress Boulder.

Ma
Review №42

Best mattress place around. Loved the relaxed atmosphere, the huge selection and fact that its a LOCAL business. The mattresses are made in Denver and the prices are much cheaper than Mattress Firm...for better quality. Wow! Everyone should go here!

Br
Review №43

They sell bed in a box. If you saw the commercial where they claim to be different than the bed in a box companies, that is misleading. The beds are rolled up and compressed, its wrapped in plastic not in a cardboard box but its the same concept, the mattress is compressed to small size for shipping. The delivery guys dropped the rolled up bed on the floor and I had to cut open the plastic and let the bed expand and then dispose of the plastic wrapping.The mattress is much hotter than our previous. The firmness is very nice, but because it is a bed in a box Im very concerned it wont stay that way.We spent a lot of money on the mattress and we were very disappointed to see that it is in fact a bed in box style mattress when we thought we were buying a mattress that could not be compressed. I was also disappointed with how hot the mattress is. So far, I am happy with the firmness.

al
Review №44

First off, my college mattress from UM is the most comfortable, coziest thing Ive ever slept on and I owe them so much gratitude for making my nights and sleep perfect! Secondly, the employees at UM go above and beyond for customer service and ensuring a great experience and continued assistance even after leaving the store. They helped me get this favorite mattress of mine from Colorado to Ohio with ease. They wrapped it up and had it delivered with absolutely no problem at all and were overall amazing!!! Love them!

Ro
Review №45

Just moved cross country and needed a bed asap. didnt want to do the shopping around thing. went in told the josh (great salesperson) what i wanted please make it happen and he did. in and out in 15 minutes and delivered to me an hour later!great experience! would suggest to anyone i know to go there! no game playing...

Cl
Review №46

Great company made mattresses and unbeatable price points. Free next day delivery as well. Pleasant surprise!

ji
Review №47

Best service Ive ever had buying a new mattress. The senior sale guy there definitely know every detail about the bed from material to the comfort level to fit your need. I highly recommend this place.

Ni
Review №48

I love supporting local and Urban Mattress was a great choice. They were very helpful by narrowing down the type of mattress and price point without overwhelming us with too many options. The mattress was delivered a couple of days later and the boys even helped move the old mattress to the upstairs room. I would definitely recommend buying a mattress from them!

Ch
Review №49

Great Product, awesome service, excellent communication AAA+ I had a very good experience and I am extremely happy with my Purchase! I am sleeping like a baby😴

Cr
Review №50

The team at Urban Mattress went above and beyond to make sure that my wife and I were happy with our new mattress. We went from an innerspring mattress to a foam mattress and were a bit unsure about making the switch. UMs openness and patience with our decision made the process more relaxed and gave us confidence that we were choosing the right mattress.In fact, our first choice in mattress turned out to be too soft and UM was kind enough to exchange that mattress for the firmer model without any hassle or extra delivery charge (we got the Ambiance Luxury Firm).We would definitely purchase from UM again and recommend them to anyone else seeking a quality mattress!

Mi
Review №51

Recently we purchased an organic mattress and have never slept better. The bed surpasses our expectations.We found all of the sales people to be extremely knowledgeable, informative and helpful about the many options offer. We were searching for a clean, green mattress, with no out-gassing, sustainably grown and/or made with organic and wool features. We had various special requests and these were treated with respect and were met.We also purchased 2 kapok pillows and love these and their organic cover.The delivery people were also respectful, timely and easy to work with.Unfortunately the mattress is warrantied for 20 years - we can hardly wait to go back for another!.

je
Review №52

We thought we wanted a Sleep Number Mattress, but after visiting Urban Mattress and learning about latex mattresses, we changed our minds. Our Prana bed is a dream come true! Everyone we worked with at UM was professional and helpful. No high pressure sales.

To
Review №53

Josh, and the crew at Urban Mattress in Boulder, offer a great selection of beds, and even better customer service. From the deal we got, to the delivery, and pick up of the old bed, we couldnt be happier with personal attenention we received. If your shopping for a mattress dont buy without going there 1st.Tony & Julia G

Ev
Review №54

Everyone at Urban Mattress was very helpful in finding something that matched our needs. Their selection, store layout and knowledge of the different options was impressive. My wife and I went to five different stores, and no other place can match their low pressure and patient help. Theyve got customer service down, and bent over backwards to help us. We ended up with a custom order and its the right one for us. Fast delivery to a difficult site, up narrow circular stairs, and follow up calls to make sure we were happy with everything. Couldnt ask for anything better. Highly recommend.

Ni
Review №55

I had a fabulous experience at Urban Mattress am so glad that I went there to find my mattress! I moved to Boulder and the day I arrived I went mattress shopping with the hope that I wouldnt have to sleep on my floor and the people at Urban Mattress were super nice, super friendly, not pushy or bullshitty and they delivered my mattress and put it in my upstairs room for free that day. It was a really great experience, a really great price, and if youre looking for a new mattress, I wouldnt go anywhere else!

Za
Review №56

Just recently moved to Boulder and went looking for a new bed at a few different stores. Urban Mattress really stood out. The staff member who helped me (his name is Ken) was very knowledgeable and, after asking me what I was looking for and what my budget was, showed me four different options that seemed to meet my criteria. He explained the pros and cons of each one without pressuring me to go with the most expensive option. He printed me out a quote sheet so that I could think about my choices - again, there was no pressure to buy something immediately without fully considering my options.The friendly staff, the low pressure approach, and quality options were all major positives. If youre mattress shopping in the Boulder area, you should definitely visit Urban Mattress.

Hi
Review №57

The very best investment that I made at the end of 2017 was an Urban Matress! Staff was informed and delivery effecient. So glad to have the best sleep for years to come!

Ja
Review №58

Awesome atmosphere that was clean and friendly. They are knowledgeable and passionate about high quality mattresses, and overall it was a suprising wonderful and easy process buyingwith them.

Ja
Review №59

This is a top-notch business, I highly recommend. They got what I needed very quickly, and made the entire buying process painless. Even helped me load my new box spring onto my roof rack! Now thats service!

Ni
Review №60

Overall, we had a positive shopping experience at the Urban Mattress in Boulder (thanks to the manger Eric). It is always a pleasure to shop locally and receive world class customer service!

st
Review №61

Have had a good experience with Urban mattress. Shopping from out of town, and wanted more than what our local mattress stores offered. Staff was helpful and the product selection seemed good. Didnt buy this time but, have one on my list. Just wish they were available in new mex.

Ma
Review №62

Great customer service!!Thats what you really want. The prices are fair but they exceed all expectations with customer service!!

Ka
Review №63

Excellent service, great selection, free delivery and consultation. We were impressed by both their professionalism and how nice they were to us.

An
Review №64

Nice staff who dont work on commission. High end products.

Je
Review №65

Staff was really helpful and the place is family owned. They dont do the price games of other mattress places and the mattress I bought has been amazing and high quality.

Jo
Review №66

Incredibly helpful and great service. I ordered the wrong size mattress and they were able to swap it out for me same day, even within the hour.

Da
Review №67

Nice showroom. Great service!

Ma
Review №68

Was initially offered a price on a mattress that was then revoked. Had to go in three times to get it figured out. Not a great service/sales experience but ultimately we are happy with our mattress.

Em
Review №69

Kind staff, affordable, extremely comfortable, 10/10 would recommend!!!

Ro
Review №70

Over the top in customer service and quality bedding.

An
Review №71

Id first like to thank you for the great service we received today. I brought my 80-year old mother in to look at mattresses and Josh was incredibly helpful. I am a big fan of Tempur-Pedic mattresses (so Im an easy sell), but its my mothers money and there are other places where we can buy a Tempur-Pedic mattress. Josh was so patient, polite and helpful to my mother, and sadly not everyone treats senior citizens so respectfully--showing no patronization. Its a pleasure to reward good service and to buy from a local company. You made it easy. (And we did buy a mattress, platform and extra pillow.)

Ad
Review №72

Nice service + great mattress

Information
8 Photos
72 Comments
4.8 Rating
  • Address:2830 Arapahoe Ave, Boulder, CO 80303, United States
  • Site:https://urbanmattress.com/stores/urban-mattress-boulder/?utm_source=GoogleMyBusiness&utm_medium=Organic&utm_campaign=Google%20My%20Business%20Boulder
  • Phone:+1 303-440-0288
Categories
  • Mattress store
  • Bed shop
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:12–5PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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