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Pro Photo Rental, Inc.
1644 Conestoga St #5, Boulder, CO 80301, United States
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Pro Photo Rental, Inc.
Comments
Ch
Review №1

Excellent customer service! Those I worked with were extremely helpful both over the phone and in-person. The rental equipment worked exactly as described and the check-in/check-out process was quick and easy. Would definitely recommend them and rent from them again in the future!

We
Review №2

Just finished my first rental with these guys and they were all so knowledgeable and accommodating. The camera and lenses were in great condition they had everything I needed to get going. Highly recommended!!

Ca
Review №3

Ive rented gear from this place multiple times and theyve never failed! Lens are always in great condition and I cant recommend this place enough. Staff is extremely informative and kind. They definitely go above and beyond in providing exactly what I need and more on shoots! Will definitely continue renting from here.

Bo
Review №4

I rarely leave reviews for anything I buy online, unless i;s negative, because generally I get what I expect, and see no reason to rave about someone doing his/her job. In the case of ProPhoto Rental, I am going out of my way to leave a review.For price and service, ProPhoto Rental CANT BE BEAT, no matter what field of service I have searched and used. Rock on, dudes and dudettes!

Sh
Review №5

Easy process unlike the competitors in town. Will rent from here again for sure.

Mo
Review №6

Wont rent from anyone else. Theyre awesome! They will work with you and are understand of all situations. Their equipment is perfect as well!

Va
Review №7

I was so grateful to find Pro Photo Rental in a pinch, and they delivered the best equipment at a great price. Not only that, the service was exceptional. When we had a technical difficulty and were unable to find the store, they talked us through the directions step by step. Truly above and beyond and I recommend them to anyone!

ga
Review №8

As an enthusiastic amateur, it is great to be able to try out the best equipment. Prices are very reasonable and service is exemplary. Great inventory. Highly recommended.

Ro
Review №9

This was my first time using Pro Photo and I was very satisfied with the experience. They had exactly what I needed and the staff were super friendly. I will definitely use them again in the future.

Ja
Review №10

Charged me for an extra day for the lens, brought it back on time but wouldnt give me a refund for that extra day. Also they didnt recognize the lens cap that came with it so they charged me for the lens cap.

Br
Review №11

This place is amazing. They have a huge selection, are knowledgeable and nice, and their prices are great. They are a huge asset to my videography business. Instead of having to buy expensive gear for specific types of shoots, I can rent it here quickly and affordably.

Ke
Review №12

Wow these guys are the absolute best! I was looking for a very particular lens to rent for a client needing ultra macro photography. Jared knew exactly what type of lens I needed- MP-E 65 mm. He even gave me some pro tips on this special lens and getting it to focus. I am also renting a focusing rail to help with the manual focusing. Highly recommend this company on your lens and camera equipment!

Qi
Review №13

Perfect and professional services! Would definitely rent from them again!

Cl
Review №14

I am very satisfied with this shop! I rented a lens to shoot the comet, I needed it just for one night and the whole process was extremely easy. There is a lot of choice on the website, the prices are correct. The people in the shop are very nice and helpful: they gave me advice on how to use the lens.

Mi
Review №15

Always accommodating and helpful especially for a novice like me.

Sh
Review №16

Used these guys twice now. Very helpful. Equipment is expensive and this is a great way to try and learn new things while saving money, whether video or photo. Recommend!

Jo
Review №17

Great service. Friendly, good prices, safe! Easy to just order online and pickup 5 minutes later.

Ka
Review №18

I cant say enough good things about this place, their staff provides the such genuine and sincere customer service, they really do go above and beyond to make sure you have exactly what you need! I had a recent shoot where I needed some special lighting equipment, and Jared helped me select exactly what I needed when I called in with questions. He spent the time to answer any questions I had, and he asked me all the right questions to make sure I had a successful shoot. This is my go-to for anything I need for photo or video, they have great pricing, excellent service and a wide selection of equipment to rent for any type of shoot!!

Be
Review №19

I have rented from Pro photo many times and today I had a loose lens mount and brought it in for them to look at and Jared had it apart and fixed in about 3 minutes. Saved me from sending it in. I know repair is not their thing but he said bring it in and if he can do it he will. They are so sweet and kind and offer a great service to so many of us and I wanted to shout out that they are just fantastic. Thank you.

Sc
Review №20

I recently rented from Pro Photo after receiving a recommendation from a friend. I was excited because I always rent online from places like BorrowLenses.com but I needed something quick and thought Id give it a shot. Unfortunately, my experience was not what the others here have posted ...First, I have a long-term relationship with BL and I found that the lens I needed as about $25 more than BL so I asked if they would price match. I was told on the phone it was no problem but when I emailed the owner, Jared, I got back a scathing email telling me about how their differentiators were price, service, and my willingness to support a local business ... but at the end of the day a lens is a lens to me - after all, its not like I was renting thousands of dollars in camera or grip equipment.Anyways, Jared reluctantly agreed to match the price and I picked up the lens on Friday afternoon for a weekend shoot. Everything was fine but when I went to use the lens (on Saturday morning) I discovered that focus wheel was messed up. Unfortunately since this was a local business there was no way to reach them after hours so I went on with my shoot because the show must go on (btw BL would have overnighted another lens or credited me 100% of the rental for bad equipment but I should have checked the lens on Friday so some of this was my fault)Regardless ... when I returned the lens is where the real problem occurred. For those of you reading this in the future, right now we are in the middle of the COVID crisis so all stores are living in fear and our governor requires patrons to wear a mask - unless you have a condition which prevents from wearing one - which I do. I returned the lens and told the gentleman that checked me back in that I had experienced a problem with the lens. I guess he was scared of me because he stood across the room and refused to come close enough to the equipment. He had his own mask own which made it difficult to understand so I asked him to either come closer or speak up because I couldnt understand what he was saying ... thats where the problem started.He responded Im trying to stay away from you since you arent wearing a mask ... now ... regardless of whether you believe there is any merit to the mask mandate or not .. and we can agree to disagree ... but the way I was treated after that was unfair and where I have the real problem with Jared and his team.I then responded oh, ok and I guess they took it as sarcastic. At that point Jared basically told me that I needed to leave his store and that I was not welcome. So he deliberately discriminated against me simply because of my condition and the fact that I wasnt willing to wear a mask! Maybe there would be something to the argument if we were at a ballgame full of people (oh wait, you cant do that right now) or a crowded bar (cant do that either) ... but there were literally THREE people in the entire room (myself, Jared, and his other associate). The fact is that although he may have the right to ask me to leave, it was unprofessional and not a great way to earn business.Im sure many will read this article and think Im the bad guy, but before you do business with a company such as this ask yourself how you would feel if Jared discriminated against people because of their skin color or ethnicity b/c discriminating against ones condition is basically the same.Also - I shared my story with an online blogger (Cliffs Notes) who called Jared for commentary but he was unavailable and never bothered to return the call so I guess my business wasnt that important to him. Its sad because I was excited to have a local company we could do business with as I am a film maker and rent a lot of gear when all it would have taken is a little professionalism and maybe an apology.

Ju
Review №21

The employees were extremely friendly and helpful. My first time renting equipment, I will choose them again! Top notch service!

ra
Review №22

Absolutely awesome rental service! Would have done this a long time ago if I knew what a great deal it was. I will be coming back here for all my lens rental needs. Easy online reservation system and friendly service.

Et
Review №23

Pro photo rental was able to help make a crazy shoot I had possible by renting me their 5 gopros they had and ordering 4 more. Not only is everyone knowledgable and nice, they have a dog in the store.

Ph
Review №24

These guys are top notch, the only rental place in Colorado that Ive found that carries Sony lenses. All the times Ive used their service so far has been quick and friendly. I became sick over the weekend of renting one of their lenses and called in first thing Monday morning about extending my rental. When I returned it the following day I was surprised to find that they didnt even charge me for the extension. Really great people work here and I wouldnt hesitate to suggest renting from them!

He
Review №25

Absolutely the best team of people, so helpful, and they always have what I need!

Ni
Review №26

LOVE this place. Excellent customer service every single time and very affordable.These guys are always so willing to help, are super friendly and understanding, and knowledgeable about all aspects of both photography and video equipment. I primarily use their services for video work and their equipment always works flawlessly, is in great condition, and you really cant beat the price. I used to use Mikes Camera but I sure as hell wont be going back after finding this place! Thank you guys so much for everything in the past couple months!

Ja
Review №27

Great folks! Always helpful and quick to answer gear questions. Very knowledgeable staff. Have rented here several times and will continue. Being a local and having access to this selection is great and I dont have to wait on shipping. Dont ever move!!Cheers.

Ni
Review №28

Absolutely incredible experience renting from these guys. Professional and friendly, they work with you to achieve your goals. Highly recommend for anyone looking into renting camera equipment.

Er
Review №29

These guys have saved me several times, they are always willing to work with me last minute. Whether you need an extra lens, a few batteries, or some lights...this place is a great weapon to have in your arsenal.If its your first time renting, they will need you to fill out a rental agreement, but after that, they keep you on file for the rest of the year, and are able process your rental quickly and efficiently. Highly recommend!!

Av
Review №30

I Love getting my rental equipment here! Great guys who are very helpful. Never have a problem with the equipment either. I highly recommend this company!

An
Review №31

I started renting equipment from these guys sometime last year.Theyre so nice, renting was easy, and they have a great selection of equipment.

Ja
Review №32

Great company to go through!! I needed a lens in short notice before my Iceland trip and they got it to me. Not only was the staff super helpful, they ensured I got the best price possible. Thank you Pro Photo Rental!!

Jo
Review №33

Great service and amazing selection! These guys are the best. Knowledgeable and professional and willing to really share their expertise to get you what you really need. They also have stuff on sale from their rental stock every now and then. I bought a D 60 from them a couple years ago that was the best purchase Ive ever made. Affordably priced but everything I needed and because theyve taken care of it over the years, it was in top condition. I cant recommend this company highly enough!

Jo
Review №34

They are the good guys that have can answers your be questions on photography try it youll like it

Je
Review №35

The Pro Photo team is exceptionally knowledgeable, but never condescending. They answer any and all questions to ensure you have the right gear for your shoot. Whether youre a new to photography or film or a long-time professional, I cannot recommend Pro Photo Rental highly enough.

Ch
Review №36

After talking to a competitor of theirs, I was ready to rent a lens. I decided to Google lens rental Boulder, and found Pro Photo. I called, and it was a world of difference in terms of customer service! Their competitor made me feel like a bother, every time I called. Pro Photo always treated me with a very courteous attitude from the first call, up until the time I rented and returned the lens! (not to mention their competitor was out of the one I wanted, and I had to settle for something else where Pro Photo had the 35mm f1.8). Upon returning the lens, I saw they offered sensor cleaning as a service. A few weeks later I decided to get it cleaned. I was again treated with outstanding service, and they cleaned my 70D sensor! Call these guys first!

Ju
Review №37

Great service, friendly owner. Like this place to rent high-quality camera gear. Good deals on weekend rentals.

Du
Review №38

These guys are great!! We have rented from here several times now, and out of all the places we have tried renting from, this is the only place that can seem to manage a rental without screwing something up! We wont go anywhere else! Thanks guys!

Ca
Review №39

Anyone in town will tell you this is the best rental place youve ever been. The service and prices are unparalleled. Its always a pleasure.

Bo
Review №40

This rental house is a great addition to Boulders Production scene. They have great equipment and knowledgeable and friendly staff. I highly recommend them. Bob Carmichael - Carmichael Productions, Inc.

Vi
Review №41

Just returned a couple of Profoto B1s and everything was super smooth. Equipment was in great shape and all the guys at Pro Photo Rental were always super nice!!

Pe
Review №42

Super friendly, competent, and easy-going. I contacted them on Wednesday and I wanted to get my sensor cleaned by the end of the day on Friday. Not only was it economical, but they made the whole experience easy and low-stress. Ill definitely use them again.

Ru
Review №43

Im from Texas and I visit Colorado often. Almost every time Im in the area Ill rent a lens from these guys. Theyre really nice, their prices are more than fair, and their store pups are sweet.

Sh
Review №44

This review is specifically addressing their customer service. Yeah, theyre really great. I spoke with Jared, who happened to be the owner, and he spent a good 10 minutes on the phone with me. He walked me through everything - cameras, lenses, options - answered all my questions and honestly was incredibly friendly. I felt extremely comfortable talking to him and asking him all my questions. You could say that he gave me a lesson on filming video with SLRs over the phone. I loved the service; I will definitely be renting from them! p.s. not to mention that they have free shipping to and from. Thanks Jared!

Da
Review №45

Avoid at all costs! They are sharks! You must have a credit card and they keep their 4 day minimum secret and they honestly dont care. They even rejected $500 in cash to hire gear. Who ever owns this business needs to be more involved.

Pa
Review №46

Full-time pro here. I have used these guys since day one, and they have always been spot on with gear, advice, and service. If youre in Denver, you dont have to drive up there! Ask them about overnight UPS. Highly recommended.

Pa
Review №47

Friendly and knowledgeable staff with an incredible variety of equipment to rent at reasonable prices.

Sy
Review №48

Been renting for a couple years now from these guys and it is great to have this resource for video and photo and audio professionals.

Br
Review №49

Beyond good. This place is by far the only place I will rent from. They do a spectacular job and the equipmemt is a great value!

Do
Review №50

Great service and fantastic pricing. Switched over from using the online services and havent looked back

Le
Review №51

Rented a lens from them for 5 days and they were super friendly, warm, knowledgable, and helpful! I would definitely return and refer!

Ni
Review №52

Great staff will answer any questions, and will make sure you know how to operate the equipment you rent before walking out of the store. Not the cheapest prices, but they sure blow those thieves at Mikes camera out of the water.

Co
Review №53

Very friendly service and extremely affordable prices for lens and camera rental. Their sensor cleaning prices are also very low too, I will be coming back

Fa
Review №54

Top notch, super knowledgeable, superior customer service. Would not go anywhere else!

Gr
Review №55

Amazing prices for amazing quality.

Ja
Review №56

Fantastic service, very impressive inventory.

El
Review №57

Nice guys

Di
Review №58

I love renting from Pro Photo! The equipment I need is always ready and the staff are professional

Information
12 Photos
58 Comments
4.7 Rating
  • Address:1644 Conestoga St #5, Boulder, CO 80301, United States
  • Site:https://www.prophotorental.com/
  • Phone:+1 303-588-6799
Categories
  • Audio visual equipment rental service
  • Camera store
Working hours
  • Monday:9AM–5:30PM
  • Tuesday:9AM–5:30PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:9AM–5:30PM
  • Saturday:9AM–5:30PM
  • Sunday:9AM–5:30PM
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