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Walgreens
101 Lily Cache Ln, Bolingbrook, IL 60440, United States
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Walgreens
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Vi
Review №1

Stopped there tonight 10/21/2021 apprx 7 pm. Very rude clerk at front cashier near entrance doors. Im said thank after she handed me my change before walking out she said nothing back to me the CUSTOMER and she should be the one saying thank you to me not the other way around. I think these employees have forgotten who keeps the doors open & who is the real boss. Without customers you dont have a business or a job!!!! Great, respectful customer service is the key in any business & clearly she should not be working with the public if she is going to disrespect us and dont appreciate our business.Me & my family wont be back!

Ka
Review №2

My sister picked up a prescription for me tonight and when she gave it to me, the bag was tied. I wasnt paying attention and dropped the bag on accident. Well, turns out the prescription was in a glass bottle. I called the pharmacy right away and explained the misshap. The first person I spoke with ultimately told me theyd have to charge full price without insurance to replace it and Id need a new doctors order. While I understand why this is, it was a little frustrating...but I get it. However, when I went to pick up the new prescription there was a gentleman named Daniel (2nd person I spoke with to confirm 2nd prescription was ready) working the window who knew the unfortunate situation and was able to use a discount card to take $20 off the prescription! I was so appreciative that he even tried to make the situation better. His actions turned the whole situation around for me and I appreciate him going the extra mile in this situation! Thanks Daniel!

Ch
Review №3

Angela from photo is awesome.. she helped me with my family christmas card.. she was very patient with me.. overall she made my life that day a little easier.. thank you

ye
Review №4

Do not go here for your COVID test

Ma
Review №5

On January 31st at around 8 pm, I stopped here on the 2nd day of the recent storm. I was surprised to see the parking lot wasnt cleared very well and not salted. The handicapped parking area was just as bad! I have mobility issues and weak bones (I fell last year and broke ribs and fractured a collar bone), and cannot risk another fall. I was so upset to see the dangerous (for people like me) walking conditions so I proceeded with extreme caution. After I made my purchase I told the cashier she should tell her manager about the poor conditions near the handicapped parking area and she replied oh, is it slillery? in a tone bordering on condescensionand started to ring up the next customer, somewhat of a signal for me to move on. Needless to say this location does not care for their handicapped customers nor safety for that matter. I think i will take the extra 10 minutes drive to CVS from now on! Not at all recommended!

al
Review №6

I saw the. pharmacist open my. Medication without wearing gloves and was teaching the Medicine to and he was charging people and without use hand sanitizer we have pandemic they should take care from people I can’t believe what I saw they are working without cloves this place should close. They don’t care about safety

Fr
Review №7

Its ok.

me
Review №8

They are all super friendly and helpful. It seems like they have good management. There is a young girl named Rachael that also super nice and patient. This is by far my favorite Walgreens!!

Di
Review №9

The store on Boughton closes but this one stayed up. That store was far cleaner and in a better area. I wont be returning to this location just for safety reasons.

Pa
Review №10

Constant problems with my childs rx

be
Review №11

I lost my debit card while shopping in the store yesterday. Mike Harris an employee found it and returned it to the front cashier. That being said, its refreshing to know that people like Mike exist. You hired a person of integrity. Thank you - much appreciation!

C
Review №12

I also had the same experience as Sarah Prado. I walked in and the older Hispanic woman named Jessica gave me a dirty look and didnt even say hello. She then continued to chit chat gossip with other employees. When it was time to pay at checkout she was STILL chatting and ignored me standing there for 2 minutes! Then she finally saw I wasnt going away and nodded her head to the skinny tall employee and he paused, didnt know what to do and then told me to go to checkout on the other side. It was very strange that Jessica didnt say a word to me or even wanted to checkout my items! Your register was open too! Never coming back to this store again!

Sh
Review №13

Just wanted to point out how awesome Jeremy is. He gives excellent customer service and acts like he genuinely cares about each and every customer. Employees like hat are hard to find more a days so make sure to hold on to him.

Sa
Review №14

Unbelievable! I walk in, there are two cashiers at the register, a younger girl and and older lady. One wearing grey vest(manager?) Both of them look up at me, neither of them nod, smile, or acknowledge me. I walk past them and out comes a guy in another grey vest pushing a cart almost runs into me. He doesnt say excuse me or acknowledge my existence when I stopped either! What is going on in this store? Acknowledging the customer is a basic fundamental of retail!

Ka
Review №15

As a Walgreens I am happy it is exactly like every other Walgreens in existence. The parking lot is double deep, unlike the others which is welcome for those who are parking challenged. They have a row of bushes that are great for privacy...I guess.. but make leaving the parking lot via the south exit akin to playing russian roulette with your car. One merely hopes there is no one pulling in off of Rt. 53, but there is no way of knowing. Except in the winter when the bushes mostly all die and you have a 50% view of the cross traffic.

Se
Review №16

Great locations for picking up me and my wifes medication. They can sometimes not have your prescription ready even though they called you to let you know its ready.

Sa
Review №17

I forgot to do the survey but I wanted to shout out this walgreens for the great customer service I received from a manager possibly named Brian ( Tall with glasses !) He went above and beyond for me helping me with finding a tens unit and Im very grateful !!

Yu
Review №18

Fast service, my medicine was ready in a timely manner and they answered every question I had.

Lu
Review №19

Pick up medicine from pharmacy drive thru, see the guy swipe my card twice I dont think anything of it cause I know from personal experience it doesnt always read the card the first time. I get home check my bank a few hours later and see I was charged twice. The pharmacy tells me thats impossible we can only scan the barcode once I explain the receipt shows one item but my bank shows two charges for the same price. He then explains thats weird that shouldnt be possible, the manager isnt in till Monday but we have a store manager and this was after I mentioned Id just call my bank and have them get a charge back. He transferred me to the store manager and he told me you have to call your bank first to even see if we really charged you twice, cause I dont think we did I understand this Walgreens gets some really bad customers sometimes but I was willing to show proof - guess Ill deal with my bank since Ill already have to call them to make sure they charged me twice

Ja
Review №20

Filling prescriptions at this location is a nightmare, aside from the staff being rude there is always some sort of mistakes or mis communications. I will happily go to the other Walgreens down the street even if it is not the closest to me.

Pe
Review №21

Very disappointed in the pharmacy! Make me wait almost half the day to find out I can’t pick up my prescription bc they couldn’t get a hold of my doctor. For gosh sake’s how about taking one second to call the patient so he can try getting ahold of the doctor. Absolutely unbelievable thanks for allowing me to suffer one more night with my meds! SMFH!

Ao
Review №22

The store is fine itself, but the walkin clinic operates in a very very slow way. Waited a long time last visit and there was an intern to do most diagnostics.

Po
Review №23

I live only blocks alway from this Walgreens location so this is always my stop for quick purchase, filling prescriptions And even visits to the wellness clinic. Usually my experience is pretty good but the past few months this location has been hiring new staff and I have to say l, who ever is making the hiring decisions isn’t really great at it. The recent and what seems to be revolving staff has consist of very rude young teenagers. the icing on the cake however was my most recent visit where an older lady named Denise decided it was appropriate to make fun of my name, Porsche. As she rung me out at the register and asked me to enter my number for my rewards point she proceeded to ask me if my name was really porsche. Me not thinking much of it, figured she just wanted to verify who I was of course told her yes that that is my name. Miss Denise figured the appropriate response to my name was ”what was your mother thinking! Naming you after the car!” 😑. I couldn’t believe my ears. Here’s is my senior who should be wiser then I, making fun of my name like she was a high schooler. I politely explained to Denise that I’m part German and my mother who is German, named me after a favorite dancer of hers. The car Porsche was named after it’s German founder. Porsche is a German name if you weren’t awear.... That’s what my mother was thinking. After I had given Denise a lesson on culture education I proceeded to asked for management to report the matter.

As
Review №24

Gerri in the health care clinic went above and beyond helping me with my vaccinations a for school. I was so appreciative, thanks again.

Ma
Review №25

Employees who take pictures of needle throwing while actively not helping customers is not my idea of a good customer service experience. Will not stop there again.

ye
Review №26

Dont know was going with Walgreens pharmacy its getting worst every time 2 hour and they cannot answer a phone call ...

Ri
Review №27

Nice location, Ive been here many times. No issues.

Je
Review №28

The store is clean and organized. Kind people

Ro
Review №29

The parking lot needs fixing. So many pot holes!!

Al
Review №30

This is the WORST Walgreens in the world!! The pharmacy employees have a nasty attitude, stands around gossiping and digging in their butts. I had to call the corporate office and file a complaint against them. NEVER come here!!

Ra
Review №31

Well managed store.

Iv
Review №32

Pharmacy is no good here

Ea
Review №33

Nice, friendly, helpful

No
Review №34

The parking lot and the outside of the pharmacy are usually dirty and littered and the garden is not serviced

Lu
Review №35

Very efficient Thank you

Information
15 Photos
35 Comments
3.3 Rating
  • Address:101 Lily Cache Ln, Bolingbrook, IL 60440, United States
  • Site:https://www.walgreens.com/locator/walgreens-101+lily+cache+ln-bolingbrook-il-60440/id=4948
  • Phone:+1 630-759-3011
Categories
  • Convenience store
  • Beauty supply store
  • Drug store
  • Cosmetics store
  • Greeting card shop
  • Perfume store
  • Stationery store
Working hours
  • Monday:7AM–12AM
  • Tuesday:7AM–12AM
  • Wednesday:7AM–12AM
  • Thursday:7AM–12AM
  • Friday:7AM–12AM
  • Saturday:7AM–12AM
  • Sunday:7AM–12AM
Service options
  • Curbside pickup:Yes
  • Drive-through:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Passport photos:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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