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Volkswagen of Boardman
7850 Market St, Boardman, OH 44512, United States
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Volkswagen of Boardman
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Br
Review №1

I purchased my second lease yesterday and could not have had a better experience! Mason and Estevan were extremely knowledgeable, kind, and easy to work with throughout the entire process. We drive from Pittsburgh because their service and customer care is truly unmatched! Very satisfied

Jo
Review №2

I had an outstanding experience at Volkswagen in Boardman, Ohio. Seth Ross was professional and helpful. Thanks again

Da
Review №3

Everything was done correctly the first time and on time. Great service and friendly staff!

Ge
Review №4

Had a great car buying experience at Volkswagen of Boardman after a rather poor experience at Volkswagen of Streetsboro. Mason was very easy to work with and pleasant to talk to.. At no time did I feel pressured. I feel the sales team went the extra mile to get me into a new Volkswagen. The quality of the vehicle is also top notch. A great deal of attention went into many small details that, in my opinion, really give it a leg up.

Ac
Review №5

Just picked up a new GLI lease, everybody was very friendly and helpful, nobody was pushy. My first time leasing so they took the time to explain. Called me to follow up. Great experience.

El
Review №6

I had an excellent experience purchasing a new car with Preston VW. At other dealers I was not taken seriously about buying a car because I was a woman shopping alone but I had a much smoother experience here. Seth did a fantastic job going through my options and walking me though my first car buying experience!

Ta
Review №7

The service department was very professional and thorough in reviewing everything needed on my first 10k service after buying my Tiguan 4 months ago. Their pay before you pickup feature was extremely helpful and sped up the pickup process.

Gr
Review №8

Preston VW of Boardman is the perfect place if you are thinking of purchasing a new car. Estevan was extremely helpful and made sure everything went smoothly throughout the entire process. I highly recommend!

Ke
Review №9

I just purchased a used vehicle for my daughter from Volkswagen if Boardman. Esteven was very easy and pleasant to work with. He was knowledgeable about the vehicle and quick to respond when I contacted him with questions. The entire car buying experience from testing driving to financing was quick and easy. It was truly the best car buying experience I have ever had! I drove a little over an hour after seeing the car online, I am so glad I did and I would do it again to purchase from Volkswagen of Boardman.

Me
Review №10

Very professional and easy to deal with.. fixed a recall on my Volkswagen Beetle with no problems whatsoever!

Ch
Review №11

The car market is very difficult these days with not a lot of inventory and supply chain issues throughout. I found a VW Jetta online at a dealership. I walked in, asked for a salesman and I got Brendan. It took me two days to finally buy the vehicle and Brendan was very patient and accommodating throughout the process. We test drove two vehicles, looked at a dozen others. The process was smooth and easy with Brendan. Enjoyed the experience.

Ni
Review №12

VW of Boardman always does an excellent job with my vehicle. They are fast, friendly, and thorough. I highly recommend this dealership.

Ga
Review №13

Took my wifes Tiguan in for some service & Donnie Streamo was the service advisor I worked with and was great to deal with. I was a little early and he got it in as soon as a tech was available and car was serviced quickly, even washed. Thank you, always am treated well here.

Ch
Review №14

We had a great experience at Volkswagen of Boardman last week. Excellent team, very smooth process.More specifically we would like to acknowledge our salesman Seth Ross. Not only is this young man kind, patient, and genuinely a nice person, but also truly professional. Thank you Seth and thanks to your team for assisting us so wonderfully with my first car! Excellent work!

Ri
Review №15

My wife likes to keep up on her new 2012 Passat maintenance so she would take it back every time service was due and recently was having issues with it and not working in Youngstown area see had a local shop check it they said fuel intake codes they changed sensor and a week later light come back on so she stopped back and they said its same intake issue so they looked deeper and they found the air filter was last changed by me in 2015 how could they do factor recommend service one a year and never change the air filter

St
Review №16

I recently went to the Preston VW in Boardman to purchase my first vehicle out of its lease. Estevan Suarez made the entire process easy by providing me with all the information I needed. He demonstrated real expertise by answering all of my questions in detail and it was my pleasure to do business with the dealership through him.

Ji
Review №17

Did not meet expectations. Given this place too many chances. Love the VW Brand service is a real challenge.

La
Review №18

Always courteous. Always strive to make me happy! Thanks!!

Am
Review №19

Went there to make a food delivery to The service department will not give the name of the person due to Confidential information but the rep that work for the service department mark the order not delivered when it was delivered to the service department nearly costing my job would not recommend doing business with a scam artist. Also to call customer a liar is completely effed up because I know how to read an address it clearly stated volts wagon

Sa
Review №20

This was a great experience. The showroom was beautiful. Tyler went out of his way to help put me in the car I was looking for.

Jo
Review №21

Tyler Rotz has again proven to be the best car salesman I’ve dealt with in years. This is our third VW purchased from Tyler in 2.5 years and my wife and au couldn’t be happier.

Sc
Review №22

My husband leased an Atlas Cross Sport SEL Premium R Line from VW Boardman. Over the weekend we found online a vehicle of interest in inventory. And Monday AM Estevan Suarez called to answer our questions. He was able to promptly provided lease quotes for the vehicle. When we arrived at the dealerahip he had the vehicle ready for a test drive and efficiently moved us through the purchase process. He was polite, informative and a pleasure to work with. In about an hour and half we did a test drive and completed the paperwork. This is our first VW purchase experience and Estevan and VW Boardman made it a great experience.

Da
Review №23

Working with Seth was an absolute pleasure and worth a 5 Star rating. Volkswagen of Boardman made the process a lot easier than the other dealerships we had visited. From our initial contact with Seth, I knew that he would end up earning our business. He listened to exactly what we were looking for and made the process quick and painless with no games. We did not feel pressured or rushed into anything that did not fit our needs. He was always quick to respond with every question that we had and seemed to go above and beyond. My wife and I traveled over 80 miles, passing a dealership in our hometown just to purchase a vehicle from there. I would also like to give a shout out to his manager, Mason, for making us feel like we were the only customers in the show room that day we went in to finalize everything. He has also checked up on us several times to make sure our questions were answered and that we were satisfied. I would recommend working with Seth to anyone! Thank you Volkswagen of Boardman for such a pleasant buying experience.

Je
Review №24

This was hands down the best car buying experience I have ever had! Bob was great, he showed me what I wanted to look at and not once did he make me feel pressured. The process was quick and painless, we will definitely be utilizing him again in the future!

Lo
Review №25

Appointment was kept on time and service was rapid. Sold the wife a tire rotation unnecessarily, but otherwise great experience.

Ma
Review №26

We bought a used car from the dealership for my son. When we were leaving with the car, we found that one of the remote keys did not work. We were told that was too bad and the manager would not do anything to remedy the situation as it needed to be reprogrammed and we would have to pay for that. Because we are in Pennsylvannia, we had to take the car for an inspection. Althought they did a multi point inspection of the car, we were then stuck with an $700 bill for repairs to bring it up to PAs safety standards. If you find a car you like, I would highly recommend having an independent mechanic look it over.

La
Review №27

This was by far the best leasing experience I have encountered! I specifically want to thank Tyler and Bob for their help in making this all possible!

He
Review №28

I Love how Boardman Volkswagen does business!No-pressure, didnt feel rushed.They listened to me.Quick and painless — the dealership made the process easy.Estevan Suarez went above and beyond and was veryProfessional and polite.

Ja
Review №29

I highly recommend this dealership. The team was courteous and very professional. They took the time to help me get into the vehicle I wanted and met all of my expectations. My overall experience was great and i couldn’t be happier. I would ask for Estavan if you are in the market for a new car. Thanks again.

Ma
Review №30

Amazing customer service. I received a call the next day after filling out an inquiry online. They went above and beyond my expectations of what defines customer service. I had the pleasure of dealing with a gentleman by the name of Seth Ross and was put in a vehicle that day. I couldn’t be more pleased with the whole process. Everyone I encountered was so friendly and made it an enjoyable experience. I’d recommend them again and again.

An
Review №31

Seth Ross helped me purchase a car I absolutely love!! Would recommend this dealership. They reach out fast unlike others I’ve tried to purchase from.

ka
Review №32

Everything was fine, service good as usual.

Mi
Review №33

Ive been coming here since I bought my car in 2006. Very happy with the service dept...always friendly & fast. I can trust them with my baby to keep her running for many more years.

Ca
Review №34

Tyler is the best! This is my second purchase from Tyler, he always keeps in contact periodically to make sure I’m still liking my vehicle and everything is ok. A few months back I told him that I was itching for something new but knew I had quite some time left on my lease. Tyler was super patient with me, working numbers on different vehicles I would send him and sending me pictures of new inventory and specials that were going on. I truly appreciate the personalized service, patience and professionalism from Tyler. A huge thank you for all of his efforts!

Be
Review №35

Wonderful and Stress Free buying experience with Tyler Rotz and Boardman Volkswagen. All information was presented to me in an organized, straight forward fashion as the buying experience could not have been made simpler for me.Following my purchase, my Jetta needed to be returned for a front sensor light which was explained to me to be caused by a needed software update. They got me in quickly and resolved my issue within 1 day while even washing and vacuuming the car. Seth in service maintained constant contact with me to let me know the status as I was very pleased with my buying experience.Great Job!Ben Rostan

Ca
Review №36

Great and speedy experience. Nice inventory of cars. I’m in love with my new car. See Seth Ross - so friendly and helpful - went above and beyond. Facility is super clean and all the staff were very friendly and helpful. You won’t regret it !!

ZJ
Review №37

Would strongly suggest not using this dealership. I love my Tiguan but since I bought it from this dealership almost 2 years ago, the service has been about as helpful as what you would get from a used car salesman. The buying experience wasnt great and I thought the salesman was rather condescending, but I really liked the car. Later, an issue with the vehicle arrived that I thought should be covered by the warranty. The dealership disagreed, which I understand, but what upset me the most was when I bought it for inspection they suggested and charged me for work I later found out was unnecessary. They were either just trying to upcharge me or didnt have the proper knowledge. When I called to discuss this issue they were very unhelpful and I was told they would contact me to help resolved the issue but i was never contacted again. Other services that were generally fine would take a very long time to complete. I do not plan on using the services of this dealership again.

Al
Review №38

Terrible experience. We live in Morgantown West Virginia and are driving over to Boardman to pick up a car. We’ve talk to them for the last 5 days. My husband drives over 2.5 hours after talking with Joe Beike, our sales guy. Instead of making it there at 6o’clock like he thought he would he was making it at 6:30. They close at six. They said there’s absolutely nothing they can do to help us at 6:30. All we needed to do was sign for the car and they would not accommodate whatsoever. Extremely extremely disappointed in this dealership.

As
Review №39

Brandon Johnson made buying a car a great experience, I highly recommend this young man.

Ol
Review №40

Estevan was very helpful in the purchase of my new Jetta. Him and Christina helped make the process smooth and simple! I highly recommend Volkswagen!

Ce
Review №41

Very friendly and efficient!

Ka
Review №42

Absolute wonderful dealership. Everyone we met was friendly and genuine.A special thank you to Tyler Rotz- he made car buying enjoyable and pain free. He went the extra mile to make sure we were going to be happy with our purchase. We drove an hour and 15 minutes to get to this dealership and we would do it all again to work with Tyler and the rest of the team! Thank you!

Ch
Review №43

Had a wonderful experience at Volkswagen of Boardman! Seth was super helpful with answering questions. Making this experience smooth and easy.

Ly
Review №44

We had a very good experience with this dealership this time, It was not always so pleasant when it was owned by others. Everyone was friendly and informative and made our purchase easy and relaxed. Seth goes above and beyond to make sure your expectations are met and exceeded. Thank-you for finally making our dealership experience a good one!!

Ma
Review №45

Purchased an Atlas Cross Sport in September and Seth Ross made the process incredibly easy. We love the vehicle but also very much appreciated how smoothly the purchase went. Also, the finance manager was very efficient. Five stars all around.

Bo
Review №46

Tyler Rotz was amazing. I knew exactly what I wanted before I came to Preston VW and Tyler didn’t stop looking until he found it. I was afraid that I wouldn’t be able to understand or use all of the awesome technology, but Tyler went over everything in great detail and he made sure I knew how to use it before we left the show room. I am enjoying my 2021.5 VW Atlas with technology to the fullest. Thank you Tyler!

Ra
Review №47

This dealership is amazing. after last weekend of spending hours and hours at a different dealership waiting for replies and just giving me a headache i got a call saying this dealership could beat prices and get me in a newer car and they sure did! brand new 2021 jetta i’m in love with thank you to seth ross and his financial manager christina! you guys did such a great job and made it so quick and headache free and i appreciate all the hard work you put into getting me into a new car!

TL
Review №48

I purchased a new vehicle yesterday and my Tiana, our sales consultant was great. After visiting several dealerships and feeling pressured to purchase, she was a breath of fresh air. Tiana took her time and worked with the other team members to answer any questions we had. The final purchase price was more than fair. The finance paperwork was thoroughly explained and I did not feel pressured to buy additional service protection that I did not desire.My overall experience was positive and I would highly recommend stopping by if you are in the market for a new car!

Gi
Review №49

I was amazed by the service here!! I just got my very first car on my own and they were AMAZING!! They explained everything to me so well, and really took the time to make sure I got what I wanted and that they could get me the best deal possible!! Amazing team and facility!!I would personally like to recognize Estevan, he went above and beyond for me on my car, and made my experience so smooth and easy going. I couldn’t have gotten a better salesman. He was kind, knowledgeable, understanding, and determined. Highly recommend him!!! Overall a great experience and will ALWAYS recommend Preston VW!!!

Ty
Review №50

The salesmen Tyler was straightforward and made the buying process fun and painless. Everyone else involved was also kind and easy to deal with. I will definitely be returning to Preston Volkswagen when it is time for another car.

Ka
Review №51

Do not buy a used vehicle here! I bought a 2013 infinity 72,000 miles for $15,500. Drove it home and it quit working. I didnt even have it an hour. Called them and told them and they did not care and would not take it back! It was the transmission.

Ja
Review №52

I had Estevan as my sales guy, but since the start, to the finish, everyone there was friendly, fast, & beyond patient w/me! I HIGHLY recommend going here for a vehicle! Working w/estevan was an absolute delight! He was very diligent & patient, & listened to my wants & needs on purchasing not only a brand new vehicle, but the RIGHT one for me & my family. He worked really hard to make sure that I was taken care of, & had a very friendly attitude the whole entire time from the beginning to the very end! He was very knowledgeable about the features, & made sure to teach me about them as well. Highly recommend him & everyone there!

Me
Review №53

Just got off the phone with Stephanie in the service department and she was wonderful! I have dealt with service departments at other dealerships and struggle to even get a live person. Stephanie answered right away and help me with everything I needed. She was friendly and you could tell she enjoyed her job. I was only scheduling a state inspection but she made it easy! Thank you!!

Co
Review №54

Bought a great 2017 VW Jetta from here! The windshield had a chip in it and they got it fully replaced free of charge. Thank you!

Co
Review №55

I recently leased a new Jetta from Preston VW with many thanks to Estevan. He thoroughly listened to what I needed and wanted out of a vehicle and did his best to get me where I needed to be price wise. My family will be back in a few months to purchase another VW!

Ta
Review №56

Estevan is the best! Great customer service with great pricing! Friendly and professional!

Er
Review №57

Had an incredible expereince! Seth Ross was my salesperson. He got me a great deal, he had the car detailed by the time arrived, and i was treated like a VIP.Christina Showers was my finance manager, and she was quick, organized, and respctful of my time.This was my first experience with the VW brand, and I was impressed. They earned my business and I will be returning again to get something else in a couple years. Highly recommed them.

Jo
Review №58

My husband and I just purchased a new VW atlas. We want to thank Estevan Suarez for helping us choose the prefect vehicle! Thankyou to him and the staff at VW of boardman for being professional and informative throughout the whole process !

Ja
Review №59

The salesman ( Seth ) was polite, courteous, respectful, and was able to answer of my questions or got the answers I wanted. He was extremely helpful in this sale. Thanks Seth, well done

Ch
Review №60

I’ve worked with Bob and Mason now twice and they both go out of their way for their customers, very accommodating and professional and the service department at this location is as good as it gets!

Ki
Review №61

Gene Valentino went above and beyond trying to get me what I wanted — and deserved for being a customer for over 10+ years. He listened to everything I required to move forward with my purchase and made it easy for me to make the decision of not going elsewhere. I appreciate his dedication and willingness to do business with me.

Co
Review №62

I had the pleasure of working with Estevan for the purchase of my new Atlas. We spoke over the phone, and through email for a few days before I came in. He was always very quick to respond to my messages.At the dealership he took his time explaining everything, was very informative, and patient with my two children.Christina Showers was great, too!Thanks, Preston VW!

Do
Review №63

Great Volkswagen Dealership👍 Had my Jetta serviced there and I must say.. the service department is very professional and the staff were Great👌 The service manager is Top Notch👌 I would go back again for any services my Jetta would need😎 ooh..!! they even washed my car😃

ph
Review №64

Great environment,clean and welcoming staff!

An
Review №65

Fast and professional

Le
Review №66

My salesman, Cortland, was great to work with. He was on top of everything by answering all my questions and helping me get the vehicle I wanted! Provided a comfortable, stress free experience! And I love my new car! Thanks, Cortland! I will be back!J

Je
Review №67

As I came to the realization that the minivan I had owned since 2013 was no longer suiting my familys needs, My husband and I did all the research and decided that we wanted to look at a Volkswagen Atlas. My husband, two of our kids, and I, with just the intention of looking, came out to Preston Volkswagen on a Saturday afternoon to check out the Atlas. It was the only vehicle I test drove and immediately fell in love. Cortland was fantastic through the process and was extremely personable. We enjoyed just chatting with him. He answered every question we had, no matter how trivial they seemed and had a tremendous amount of knowledge about the vehicle. The incentives he found and the great deal on our minivan for trade helped drop the price considerably. Mason helped close the deal on the finance side and was so professional and fun to work with. I ended up taking home an Atlas that day and I have Cortland and Mason to thank. I love my Atlas and my experience at Preston Volkswagen.

Da
Review №68

Its wasnt perfect matter of fact it had a rocky start but they cane thru in the end and we are truly satisfied with our Pasat

An
Review №69

I am kicking myself for going back to Preston for an oil change on my Beetle convertible. It is a summer car so I only get one, maybe two oil changes a year. Last year, they charged me nearly $100 for just an oil change but this year I saw a coupon online for $70 (still expensive but better) so I scheduled an appointment. One of the options on the website was for them to pickup and return my car - what a great option or so I thought! Scheduled the pickup, got not one but three confirmations from them for the pickup. Pickup time comes and goes and nobody shows up. Call them only to find out they dont do pickups? Then why let me schedule one online?Service Manager clearly did not believe me when I told him what happened on the phone so I brought screenshots when I took the car in myself. He claims I am the only one who has tried to schedule this and hes called his website person to resolve. He got me in quickly when I brought the car in myself but barely apologized for my trouble.Bottom line, dont offer what you cant deliver and if you do mess up, take the time to try to make it right for the customer!

Ty
Review №70

I had recently stopped at this dealership with interest in a used car. As a 19 year old walking in with his eyes closed, having little knowledge of what to do, I was relieved due to their professionalism. From the small details of respect, simple smiles, opening doors and pulling out chairs. They were able to make me feel comfortable by informing me on the process of buying a car, making me laugh, and constantly offering refreshments. This dealership was the first of many that I have been to that have actually tried to help me be successful in buying a car. Due to Gene and Estevans friendliness and professionalism I was able to drive home in a brand new Volkswagen Jetta. Its a very successful dealership because of the very successful individuals. I was very impressed.

JA
Review №71

I bought a black Atlas in the Preston Volkswagen car company in February 2020. Two weeks ago, I was able to wash the cars fuel cap after washing it for free at their car company. I was very confident of their staff. I didn’t see the car and went directly to work. The next day I found that the fuel cap of my car was flushed by them. I called them and asked if their staff had seen my fuel cap. The staff of the car company said that there was a fuel cap for the car. The paint was broken, I was very sad. I asked the companys person in charge of the maintenance department manager to say that the boss is not busy. He is busy with more than a dozen companies. The staff said that they can repaint us for two days, but they have not been repaired for three weeks. Its awful. The service attitude of the staff makes me sad. I hope that the person in charge of your company can give me an explanation after reading the information?

Fr
Review №72

Tyler went above and beyond to make our experience AAA1. I could go on for days but no one wants that. Tyler or any staff member will make it happen for you. Theyre like a fine oiled machine. (A turbo VW machine)

St
Review №73

From the first time I spoke to Estevan he was very helpful and went out of his way to make my car buying experience as easy and convenient for me as possible. I had an unfavorable interaction with a dealer at a dealership much closer to my home prior to speaking with Estevan and chose to drive the (almost) two hours to purchase my Altas from Preston VW of Boardman because I felt the difference in the customer treatment and service was worth my time. I would definitely recommend them!

Sh
Review №74

I just leased my first car myself and I had nothing but a POSITIVE experience here! Everything was great from start to finish. Tyler was extremely helpful with everything and wanted to make sure everything was perfect for me and also a great salesman! I definitely see myself leasing/purchasing from this dealership in the near future!

K.
Review №75

Salesman, Seth Ross, was very knowledgeable and helpful.He made car buying experience alot easier.

Mi
Review №76

Terrible service.Multiple times Ive taken my car there and they give me a run around.Keep telling me theres a fix coming but no documentation to support it.Same story different month.... Same issues

Sh
Review №77

Every time I have an issue with my car, I always bring it here. The service/ price is always great and my car is always ready in a decent amount of time. Seth always has a great attitude and helps me out a ton. Thanks everyone who has helped me with my car!

Aa
Review №78

They are extremely professional! I’ve known and worked with Estevan personally, and can vouch for his work! He has went above and beyond in terms of trying to find the best car that fits me personally. Although we did not purchase a vehicle from them. I highly recommend them!

Kl
Review №79

We worked with Estevan and had a great experience. He answered all our questions and knew the vehicles very well! Would recommend him and Preston VW to anyone!

Ch
Review №80

I cant say enough good things about Estevan Suarez. He was a fantastic salesman and an asset to his company. Thank you so much Estevan, I love my new car!!

Na
Review №81

Everyone at Volkswagen of Boardman was incredibly kind and made buying my car a great overall experience. I had the pleasure of working with Tyler Rotz in particular when purchasing my Tiguan. He was incredibly knowledgeable and helpful when assisting me in finding the right vehicle. Everyone at Volkswagen of Boardman was incredibly kind and made buying my car an overall great, stress-free experience.

Ch
Review №82

Estevan was the gentleman that assisted me with my car buying experiences. He was very accommodating and helpful. I was not planning on having a new vehicle the day I walked into VW but the service and deal I received was incomparable. Highly recommend.

Ra
Review №83

I was looking for a used car, Estevan was such a huge help. He took our budget, criteria of what i wanted in a car and gave us the perfect car! I only had to test drive one car, and it was the perfect fit for me. I would definitely recommend going to Preston BMW, and ask for Estevan! He was able to get us in and out, no hassle or problems. 10/10

Pa
Review №84

I am a college student working through a pandemic. I have hardly any money to spend especially $150 for a quick diagnostic. I brought my car in, the service department looked at my gas gage then handed me a piece of paper and changed me 150 dollars. Insane and completely unfair. Struggling college students please do not use Preston vw of Boardmans service department :/

Ly
Review №85

I purchased a 2019 Beetle, from Preston VW of Boardman, today. I initiated my purchase online, and via text. The salesman assisting me, Estevan Suarez, couldnt have been more patient, kind and helpful. My total buying experience was great! Very nice people! I wouldnt hesitate to recommend this dealership, and Estevan, to anyone looking for a positive experience!

Me
Review №86

Tyler was incredibly helpful and made the car leasing process easy and fun! He was extremely knowledgeable and personable and would highly recommend him to friends/family in the future. He even followed up with me a few days after I received the car to answer any questions I had. Would gladly do business with him/VW again!

Le
Review №87

I would just like to start off by saying thank you so much to the service department. I have a Volkswagen Jetta and needed service done on my vehicle and Mike went above and beyond my expectations from a service department at a dealership level. They were kind enough to come pick my vehicle up at my work because I didn’t have time to drop it off. They gave me a call to let me know everything that was needed to be done to get my car up to service. They called me when my vehicle was done and when I got my car back it was very well taken care of. They cleaned the car very well was the first thing that I noticed when walking out. Then when I drove the car it was running way better than before. The work was done in one day and worked out perfectly for my tight schedule. I would highly recommend anyone to bring their vehicle to Preston Volkswagen. Thank you so much for your customer support!

Ri
Review №88

Service is fast and accurate. They try to accommodate when they have no appointments available, especially if its a problem that needs fiixed quickly. Will work with you the best they can.

We
Review №89

Yes!! I received excellent service from start to finish. My sales person was Cortland Perry he was very professional & knowledgeable. Soon as a car became available in my price range he contacted me & patiently walked me through the entire process. Cortland explained everything on the car like it was a brand-new vehicle even though it was used. He is one car sales person who can be Trusted. Also, Kudos to Christina in finance she is also very knowledgeable, kind and understanding. I HIGHLY recommend this dealership to anyone in the market for a car.... Ask for Cortland & Christina :)

Da
Review №90

Just purchased a brand new Jetta here on Saturday. The staff was easy to work with and Cortland is a great sales person. He’s able to answer all the questions you might have about a vehicle you’re interested in. He also works hard to ensure you have all the information you need in order to make a smart purchasing decision. I would definitely do business with these guys again.

As
Review №91

We have purchased and leased multiple vehicles from Preston & Estevan has ALWAYS gone above and beyond to make sure we are happy with our purchase. He is easy to talk to, always out for our best interest & confident in the quality of a Volkswagen. We love our new Atlas R-Line!

Di
Review №92

Mason Angelo and Gene Valentino was very helpful to me and my grandparents. They took time to accommodate our needs. Especially help me pick my dream car the Tiguan 2020. I will refer this dealership to anyone and the salesman Gene Valentino.

Ta
Review №93

Gene L Valentino is wonderful! Very honest, friendly and helpful. Takes the time to find what youre looking for and/or need.

Ja
Review №94

Very nice and welcoming. Makes you feel like family. Great salesman

Jo
Review №95

I brought my car in for service, Seth was very friendly and offered me a ride to the mall while I waited for my appointment and showed me the amenities available. He made getting my vehicle caught up on its service quick and easy. I would recommend Preston Volkswagen service to everyone.

Ki
Review №96

Preston VW is awesome! Great Customer service! Very clean and beautiful place. Took my car in for a recall repair and was done quicker than I expected!

Ch
Review №97

Recently was at this dealership where I picked up a 19 Jetta GLI. I was working with two salesman who were very professional, knowledgeable, and made the environment comfortable. I didn’t feel pushed or rushed. The salesmen, sales manager and the finance Manager I worked with were all professional and had wonderful customer service. Thank you Cortland, Bob, and the rest of the team for a wonderful experience. I will be coming back, and recommending this dealership.

So
Review №98

Dont waste your time with their incompetent work. Ive brought in my beetle in almost half a dozen times over the last two months and spent almost 2000 dollars on repairs. And somehow they have yet to fix my car. No repair has lasted me longer than a week.

Sh
Review №99

I had about the best experience you can have buying a car!! Tyler was fantastic!! Got me the best deal without any hassle. He had great knowledge about all VWs and just made you comfortable!!! I highly recommend this dealership!

Ri
Review №100

Very professional! We were very pleased with every aspect of our experience at Preston Volkswagen. Strongly recommend Bob no BS, knows what he is selling and very good at what he does! Thanks again Preston Volkswagen for our beautiful family car!

Information
44 Photos
100 Comments
4.5 Rating
  • Address:7850 Market St, Boardman, OH 44512, United States
  • Site:https://www.prestonvw.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
  • Phone:+1 833-556-5420
Categories
  • Volkswagen dealer
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–8PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–8PM
  • Saturday:9AM–6PM
  • Sunday:9AM–4PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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