Absolutely will never return! From being hung up on or even better the phone not being answered at all to placing orders for things that never come this place has all your bad experiences in one location. Save your time and go to oreillys they price match and are fantastic.

This is my go to automotive store. The employees go above and beyond to help me find what I need (often when I dont know what the thing-a-ma-jig is called). Supplies and pricing have changed over the last few years since corporate ownership changed, but the employees concern for my satisfaction remains a constant.

I will never go to the Bluefield, WV advanced again or any other one more than likely. I went to purchase a headlight and asked the gentleman if he wouldnt mind helping me change the bulb. I was told I dont know how, you can youtube how to do it. There was no offer to see if any other employees could help or anything. Now its pretty straightforward and I know how to do it, but if I can get someone who really knows what they are doing to do it I will. The man just didnt want to help. I returned the overpriced bulb and went and got them elsewhere and tried changing it myself and got it in but in trying to secure the bulb in the fixture it exploded in my face... so thats what youtubing it got me. Luckily with the help of Amazon and a great friend I got it taken care of. Moral of the story... Go to OReillys! You will not even have to ask for help, they will just go change it for you no matter what time of day or the weather!

Bought a battery and they changed it out for me at no extra charge.

Love advance auto, Laura was very helpful.

Ready willing and able to help. Nice guys great service ‼️

Parts that get ordered usually turn out to be the wrong parts when you get there to pick them up

Love the workers and they always help me even if Im not shur what I need they will figger it out for me and are op

They are all rude and never want to help. Went to get check engine light read and they said they would do then he rudely changed his mind and said they couldnt, they dont have a code reader.

Informed polite employees .Well stocked auto parts

Great place to get parts and very helpful people behind the counter

Had to order parts from other store told me 3 final parts at other store I went to that store. To get them and only one was there. Still have to wait

Great people and awesome help getting things you need in a jam!!!! Thanks guys from Bastion,VA.

Play place to go for battery now I have to juice

Got my military discount. Very informed clerk.

Good staff.

The staff is very personable and very professional. Very willing to help in anyway that they can. Even if its go out in the sun zero cold and replace wiper blades for you.

First time in a long time I felt comfortable in a auto parts please. VERY nice and helpful staff. I even got the right parts I need

Great service.

Ordered my part had it when they said it would be friendly people

Great prices and they will rent you tools needed for most jobs

This advance auto has a really friendly staff. They were able to order a part and got it the very next day.

Friendly associates, helpful, got what I needed.

I had to get my battery checked and they were very accommodating.

I was just in the car

Best place for all your parts ....

Parts are way overpriced compared to other auto parts stores and their quality is pretty bad, I used to get heater hoses and other hoses or different sizes from here but they all leak after a short amount of time the Thermoid “brand” hoses have pin holes in them causing them to leak, needless to say I don’t shop at any Advance Auto anymore, have had too many bad parts from there, only had THREE good parts from there window motor, waterpump and a wiper motor!

Good clean people are so nice always great a great place to auto parts and auto needs

10 percent military and veteran discount, great place th shop

My store for auto supplies. Courteous helpful staff.

Always have what I need

Excellent service

Buy parts from there

Quick to find parts I was looking for. Professional and friendly.

Great to see they have motor cycle batteries

Average prices, good service

Very helpful always found what i needed

Staff paid no attention to me so I left after not getting service in ten minutes

Close to early not will to price match

Decent parts availability and friendly helpful staff.

Clean store and terrific customer service

Install and tested new battery and evaluate charging system , professional.

These guys are good! Ask for Shawn

Had to get some major parts for my husbands pick up.

Knowledgeable and friendly staff.

I will never go back to another advanced auto. Everything is over priced and has cheap quality.

Very helpful patient

Not a bad spot

Poor service and not willing to help

Friendly service

Theyre a joke

Helpful and friendly

Big variety of cheap parts

Its ok

People are morons