I got my wood flooring done by Matt. I love the wood floors. However, I also paid for the materials for two bathroom floors. After paying my deposit for the materials, he made many empty promises about finishing my floors. Then, he would not return my messages or answer my calls. I tried calling and leaving messages for months. Nearly two years later, he still has not finished my floors or returned my money. Please don’t do business with Matt Hild. It seems he has done the same to many others! He’s eager to take your money and then won’t respond or finish the job. Find a different company to do your business with that values integrity and their customers.

Matt came in and gave me the best quote out of anyone that I had out for an estimate, he was able to get the carpet ordered and installed within a week and his installers were top notch, clean and didnt damage my walls or anything during the install. I would recommend this company to anyone looking for new flooring.

I was called at the end of May by the owner Matt Hild who was clearly in a jam. He said his old floor refinished walked off the job due to Covid and that he really needed to have this done now. It was roughly 350 for wood that he wanted to pay $1000 to have fully sanded and refinished. I agreed. I show up to begin the project and all is fine. He rolls in around noon to give me a $500 down payment (his idea) and then I don’t see him again. I finish the project a day later. A couple days go by and then I receive the dreaded email that the check bounced due to insufficient funds.I call Matt to inform hi of this and he insured me I’d get a new check soon. Over the next 3 weeks I spoke with him on the phone 4 times which all ended in him promising to hand deliver a full payment check to me. Of course no check. Finally after this I call him to threaten to lien the property and go directly to the owners and the main contractor if I wasn’t paid that day. He Finally agreed to pay me via Venmo. A few hours later I got $500 via Venmo, but to this day (over two months later) am out the other $500.I personally do not advise anyone to work with a company who doesn’t pay their subcontractors and given my dealings with him/reading others reviews I know I’m not alone in this thought. I typically don’t bash companies online, but I don’t take kindly to not being paid for my work.

I strongly encourage any interested homeowner to stay clear of Floor Source and Design. They installed the incorrect carpet selection, installed it poorly and would not assist with defected carpet. He was not willing to replace the damaged carpet (in a low traffic zone) after just 6 months of use. He didn’t show up to my house when promised. He was not responsive to my follow up calls or emails. When I showed up at his business location, he had been forced out of his space and had a dummy address for the relocation. It is unfortunate, given the other reviews posted about Matt Hild and Floor Source and Design.

They refinished our hardwood floors and they look very nice. Matt and the installers were very easy to work with. Pricing was competitive. Overall a good experience.

After 4 months of broken promises and lies, stole my deposit, and has to contact me. Thief!

Beware of Matt Hild, the owner of Floor Source and Design and dont be another victim of his fraud! After making empty promises and giving us a great quote, he stole our deposit and disappeared. Weve made multiple attempts to get our money back, and now have to go through the process of small claims court. My husband and I are due with a baby any day now, and the emotional and financial stress this professional scam artist has caused our family is detrimental. After talking with other victims, its clear this is a pattern of his and its sickening to think how many innocent people this jerk has stolen money from. Take your business elsewhere!

Please beware!Ordered $6000 of flooring that Matt said would be done by the end of the week. After calling and texting repeatedly, the job was not done until a month later. He kept making promises and directly lying to me and my real estate agent.They also left my furniture in the rain when they left one night.They also broke my garage door off of the hinges and told me that the damages they incurred were already there when it came off.They left dings and glue on my walls, and I had to vacuum all of the carpet scraps myself when they were done.Please please please dont use this person.

Matt got our new house fully carpeted at the best price we could find. He also worked out a very generous financing deal on it so that we could afford to get all the work done that we needed to. The carpet is great quality, the installers were friendly and courteous. Will be contacting next time we need more floor work done!

Dont hire Matt Hild and his supposed company Floor Source and Design. Matt Hild is a liar and thief. He stole a substantial amount of money from my family, and Im not the only victim of his. Read other customer reviews. Hes happy to take your money up front, but he cant back up his promises or work. Hes been sued several times before (his own words).After Matt disappeared with my money, I tried contacting him several times to get my money back. He soon had his foreclosure attorney, Patrick Boyle, send me a letter containing several baseless legal threats if I didnt stop pursuing the return of my money.As my conciliation court hearing against Matt and his company approached, Matt returned a portion of my deposit, not the full amount, with the demand that I remove this review.There are far more professional, reliable, accountable, and experienced flooring suppliers and installers out there.

Literally, go anywhere else to get your carpet! I had a super skeezy experience with Matt and Floor Source and you should really not waste your time. Matt was initially responsive and eager to work with me (even though there were red flags of him telling me about his other crazy clients who were irate with their service) but once he received my down payment he was completely unresponsive (I actually had to call him from another number to get him to answer) and the installation was continually delayed to a mountain of excuses. Go to someone who cares more about their business and work. I wish I would have.

Criminal!