Buying my new Jeep at Community Chrysler was a great experience. The salesman Adamwas helpful and polite- without being pushy or aggressive! He was so knowledgeable about this type of hybrid Jeep I was blown away. I will come back to this dealership in the future. I love my new Sahara!

Great overall experience working with Community Chrysler Dodge Jeep Ram of Bloomington. I have leased cars for years and this was my first time buying a vehicle and the process to trade in my lease was easier than I thought due to the staff at this location. I have been looking for a specific Jeep and once it came up in my search I contacted the dealership. Within minutes Tom was emailing me and texting me information about the jeep and put a hold on it so I could come take a look and decide if it was the right one for me. There was no real sales pitch making me feel pressured to take any offer they presented. Tom asked me where I would like to see my payments be and we could see how close we could get to making it happen. In the past I have felt like other car dealers were not straight up with price and would go back and forth with offers depending on if it looked like I was going to get up and walk away. I was in and out of there in 3 hours with my new car at a good price and it felt great! In my opinion it is a Very good dealership if you are looking for a stress free car buying experience.

Tom, JP, and the team at Community Chrysler could not have been easier to work with-- they made purchasing and picking up a car from out of town (and on a tight schedule) simple and straightforward. If you are struggling to find the right car at a good price in this jungle of a market, I suggest you give Tom a call. The best!

Cant praise Tom and that staff enough for helping to make our daughters first car buying experience as smooth, easy, professional and painless as it was! They helped us out immediately once shed zeroed in on what she wanted. The choices and selection was pretty impressive and we were really impressed with how understanding they were with her when she would ask questions about the processes. Would (and will) buy from here again!

Very nice people to deal with on a vehicle, got the deal done over the phone and internet, being in a different state the deal went flawless! Thanks Sarah and Jon ! Would definitely recommend this dealership!

Stating the business operates under a “first come first served” basis is a bold lie to tell your customers. I waited 7 hours for routine maintenance. Even claiming diagnostics, which I didn’t ask for btw, takes a long time is difficult for me to believe when I saw the same employee helping another customer before helping me.I feel disrespected by these employees. I don’t feel my time was valued as a paying customer. I’ve been using this garage for years and I will not be using it again.

Joey in sales was fantastic, strong product knowledge and very personal. Found what we wanted and made it work, couldn’t ask for more. JP in finance explained all products and packages very thoroughly and was quick to offer us helpful guidance on our paperwork.Could not ask for a better experience.

I worked with Joey he was very patient with me and went through every single option I had to find the best car for me!! He was willing to try things that other dealerships wouldn’t try because of my credit, and needless to say he sent me home with an awesome 2016 Ford Fusion with low miles at a great price! Definitely recommend this dealership!! My finance guy John was great and went through all options with me as well! Overall awesome place to purchase your next car!

I love Dodge as a brand. I have an older Dodge Ram truck and a Jeep Wrangler. However, I’ll never take my vehicles to this location to be serviced again nor will I buy from here in the future.I took my truck in to have the spark plugs and a coil replaced. They recommended that they replace all of the coils and a leaky oil hose that they found, and I agreed. However, when I picked my truck up, it ran really bogged down and was revving really low. I went back to the mechanic and he said “we replaced what you asked us to do, it’ll be a few weeks until we can look at it”. Something that would have taken five minutes to check before I got there or once I brought it to their attention (if they somehow didn’t notice in the first place) was too much of a burden. It turns out I just needed to unplug the battery to reset the computer and it runs fine, but I had to figure that out on my own because the mechanics essentially said “not our problem”.Fast forward to when I get home, I notice my overhead light is on and that the clicker is broken. I never turn it on and had not touched it since picking up my truck. When I took my truck to the dealership for repairs, I had to leave it there over the weekend. Whether it was their mechanic or someone else in the lot, my light was broken at their facility. Instead of making it right and doing a seemingly inexpensive repair, they again gave me the “not my problem” answer.I’m sure there’s good folks at this location but they have lost my future business.

Staff at Bloomington Chrysler dodge was very friendly and helpful I went above and beyond to make sure we got the truck up our dreams!!

Quick and painless overall. Chris and JP were friendly and experienced. There were a few issues with my new ride that they are taking care of with grace. They also originally offered to tint my windows and I took them up on it! My credit isnt the best however they found me options and I took the best one for our family.

I am active duty military and stationed at fort Campbell Ky. I found the truck I wanted at this location so I drove the 300 miles to the dealership to check it out. I spoke with kris Murphy, he answered all my questions before I ever left, super helpful. They had it ready for me when I arrived loved it! Paperwork was ready for me to sign with in minutes of beings there. Unfortunately my bank couldn’t do their part and wire the funds over to them so I didn’t get to drive it home. However they made sure I was well taken care of. Let me take my trade back home and they would deliver it the next day and bring the the traded truck back to the dealership. Awesome experience truly!

Ive lived all over the US and this is the single best car dealership Ive ever been to. They are so hospitable, effecient, skilled, and respectful of your time. Ive been to this location multiple times and each time theyve finished working on my car early. If it were possible to hug an entire car dealership, I would hug this one.

Excellent customer service by Adam Kilar . Great prices, great experience all around.

Service department is fantastic. Brittannee and Mike are always great. Its very nice that many of the same faces are there 12 years after I first began coming here. From the receptionist, Taffy, to the f&i guy, John. Just solid people.My four legged one has always been welcomed and really enjoys our visits as well!

The team at Community are great. We had the best experience and Adam made sure our little family was taken care of. They made the whole process as painless and quick as possible and made sure we got the best deal for what we needed. We were sad to say goodbye to Glen (our old trade in) but are excited to have some much needed leg room for all in the new Dodge Journey.

They were awesome. I told them what I needed they sent me back an offer that was very reasonable. Got the deal done in one day. Mostly through text and over the phone.

Community is by far the friendliest car lot we’ve ever been to. Our salesman, Tom, is a true pro! He was very nice, friendly, and super helpful. We bought a very nice 2018 Jeep, and Tom made the process very easy, quick and efficient. We will definitely be bringing our business to Community whenever we are looking to buy another great vehicle.

Just recently bought a 2019 jeep compass with my wife. Was and excellent experience was able to trade my 2011 truck in and they made it plain and simple process. If youre looking to buy a car come in and ask for Adam kilar you wont regret it!

Had a great experience! They brought the vehicle inside the service area due to the nasty weather, so we could look it over in the dry. Thanks Jason Clark and JP! Love our new Jeep!!!!!!

My daughter has been pushing for a Wrangler since she could drive. I was disinterested in the increased expense over other options. Then I had a replacement of her vehicle at the wrong market time. The folks at Community Cars and their offerings walked me thru the process of meeting my needs and desires. I wanted something that held value and meet our use.Jason Clark stepped in and gave me the hands in review. I sided on going the Wrangler route as they are market strong and hold their value. Owners are re-buying new Jeep’s and has put a better availability for nice pre-owned great units. If it’s not in the lot today your specs for your Wrangler will be sooner than other breeds. Jason and the staff at Community Jeep know their Jeeps. They have them themselves and trade-up as well. They are more than price competitive and will insure that they meet your list of desires today or will contact you when that vehicle comes into their hands tomorrow. A dealership can offer extended warranties if that is desired also. Why shop around. Go to a solid source that will bring you a inspected and serviced vehicle instead of picking up one that is probably in need of something and then it’s in your lap! Rest assured, trust Community Cars and their locations. Right people doing the right thing in a tough market.

I bought a Jeep Gladiator Rubicon. I was able to test drive 4 different models on the lot, which allowed me to select the right vehicle for me. Salesman LB was patient and worked hard to earn my sale. I would definitely buy another vehicle in the future from Community Chrysler. Thanks for going above and beyond!

Sales department left much to be desired when I called looking at a vehicle. Purchased a vehicle else where because of this. Took me vehicle in for a warranty issue as they are the local dealership, and the service department was even worse. They will charge you for warranty work, then you can call and get reimbursed by Jeep, but after this experience I dont trust them very much, seems they just care about money and not what the customer says or whats in the book thats covered.Ill be traveling a little further for any type of service and purchase, but seems like it will be worth it over all not to deal with this dealership.

Great experience - super easy to work with and turn around time was better than average. Adam was great to work with! The Wrangler 4xe is pretty awesome and so is the Sky Top! Love it!

Overall an excellent experience all the staff are friendly and professional everyone made me and my wife feel comfortable and at ease we would highly recommend community Chrysler for your next car buying experience

Second time buying from here. It was even better than the last time! Jeff and Hannah were so patient and helpful and never once were bothersome or pressuring me. Highly recommend the Community Nissan team!Thanks again!!

Had to wait 6 months to get our van, but working with John Stevensis alway a good experience! And Tom was very helpful in explaining everything to us!

Completely exceeded my expectations. This place walks the talk of customer service. It was evidenced in every detail of our purchase. Jason Clark helped us get into the car I have wanted forever at a great price! No pressure sales and great people! We drove almost an hour to get to this dealership, and passed by many others, as a result of the great initial impression I got from them when inquiring on a vehicle. They have most certainly earned our business now, and in the future. Honest, fair, and upfront process for purchase and beyond. These factors are key in where you buy and spend your money.

The salesperson left much to be desired and needs some serious training in customer service. However, the sales manager made it right and JP was great! Thanks for all your help, JP!

I have always had tremendous service and great experiences with the service department. They have went above and beyond many times to remedy issues with my Jeep and to make me feel like a very valued customer. I wouldn’t trust anyone else but Jeff and his team to work on my vehicle.

Community Group has been great to work with on my last two vehicle purchases and I would recommend them to family and friends and have recommended them many times.

Its been 16 years since I had bought a new car. and the service has not changed. Great service with people who take the time to work with you and find the car you need. Answered all my questions and did not try to talk me into something I did not want or could not afford

Horrible experience. Drove 2 hours to possibly purchase a vehicle advertised as just arrived after viewing video of the vehicle.. Salesman failed to video the huge dings on the drivers side of the car. In addition to this he did not call out an issue with the rear passenger lock. The lock would not work when using the remote. This was apparent after watching walk around video where salesman tried to open that door. After arriving I received no apology for withholding hidden issues with vehicle. I only got the call out that the vehicle had just arrived. After test driving vehicle I realized there were issues with brakes, alignment and body panels that needed to be fixed. I asked if the vehicle had went through an inspection and salesman said no but it would. We negotiated a price and salesman and sales manager agreed to fix the issues called out and send car through full inspection. As a result I put a deposit to hold the vehicle while awaiting repairs to be completed. Returned to test drive vehicle after repairs and possibly purchase vehicle but realized during test drive that there was still a drivability issue. I called this out and asked if vehicle had gone through a full inspection and salesman said no they only repaired what I asked them to do? Salesman abruptly said we put $1100 in repairs on this vehicle for you? I asked again about the full inspection and called out the drivability issue but the salesman abruptly said we will refund your deposit. I again explained that the vehicle wobbled horribly at higher speeds but the salesman chose not to listen to the details and lost a sale. Meanwhile a few days after this horrible experience I decided to look at their website and saw the same vehicle reposted with no picture stating “we are currently putting this car through our reconditioning process which includes multi point inspection from our certified service department, a complete interior and exterior detail and a full photo shoot and walk around video soon to come”. In addition it was stated that they take pride in every vehicle that comes to our lot and all efforts are made to represent each vehicle accurately. In short, poor customer service and no sale.

Everyone was great from start to finish! Very grateful for all their help!

My son and I were treated extremely well. John Stevens and L B. Bike were very friendly and helpful. We had 3 grandchildren with us and they even took care of them while we test drove the van. I would highly recommend Community Chrysler in Bloomington, Indiana.

I can not thank Kyler and Hannah enough for helping me purchase my Honda Odyssey!!! I love that they were able to work with my busy schedule and help me get a new car all within a couple days. I will definitely be coming back the next time I’m wanting to purchase another car!

Quoted $4000 to repair a coolant leak.Local mechanic fixed it for >$400.Had countless other similar issues with them before but dont have the time to explain all of them.Bottom line: I would highly suggest taking your business elsewhere based on my 3 years of experience dealing with them.Edit:Went to test drive a gladiator. The salesman knew less about the truck than I did and spent most of the test drive talking about his musical preferences.

Everything went well , they did not try to low ball my trade . Everything was ready my jeep was ready when i got there . I would definitely recomend them . I bought a truck from Community ford and it was just as pleasant . Community is a great dealership.

Gerry was absolutely phenomenal! He made the entire process easy and it was such a pleasant experience. I will highly recommend Gerry and the team to anyone I know. Thanks Gerry!

The staff were really accommodating and willing to work with me to find a vehicle I would be happy in that was within my price range

I had somewhat of a unique situation with my jeep being leased from a dealership out of state, Kris and the entire staff were super understanding and helpful in the process of me buying the car off the lease. As a young adult the process of buying a car on your own is very stressful but Kris was helpful in explaining the entire process to me and making sure I knew what was going on. 10/10 recommend to anyone looking for a car dealership where the employees truly care about helping the clients.

Good service , I understand they deal with more than one customer, but I was there with my gf and grandaughter for 6.5 hrs. Overall a decent experience just slow on processing everything

Love the guys at Community. Just bought my fourth vehicle from them. They are always so friendly and helpful. Thanks again guys!

Great experience! The people were very kind.Made you feel at home. Definitely will recommend to others.

Leonard Bike was a pleasure to deal with and I recommend them highly.Thanks Leonard

Very professional sales people and easy to work with. Very smooth buying process.

Great experience! Quick friendly. I will be back to do business there again.

Community Jeep made our buying experience very easy. Our salesman Jason Clark and the Community team worked to exceed our expectations with our trade-in and new vehicle purchase.

Called on a whim to see if they could match the price on a CPO Ram 1500 Big Horn quoted by a dealership about 100 miles away. Was told they could probably get me a deal if I came in and test drove a non CPO Express. Vehicle 100 miles away was same year, same mileage, and had a few more features (CPO Big Horn) than vehicle tested here (Express with remaining factory warranty). Test drove the vehicle and came back expecting to have a conversation about keeping business local and a better/similar price than the dealership 100 miles away. Upon returning the best total price the dealership was willing to offer was $4000 more than the total purchase price of the dealership 100 miles away. The $4000 difference didnt even include the extended warranty offered.

We continue to love the Jeep brand; now have Gladiator (Rubicon) and a Gladiator (Mohave), thanks to Kris Murphy and the team at Community CDJR in Bloomington. Friendly and knowledgable, low pressure, and just good people.

In my personal opinion, this dealership can not be trusted. Under no circumstances should you take your vehicle to this outfit for repairs. In my personal opinion, based on my personal experience, they will disable your vehicle, then suggest a series of necessary repairs with escalating costs that exceed the value of the vehicle. YOU HAVE BEEN WARNED.

They went above & beyond to get us the best vehicle for the best price to meet our needs! Definitely created a long-time customer. Highly recommend!

I have looked for 6 months to find the Jeep i wanted and let me tell you, I live about an hour from Chicago and nobody in my area wanted to sell me a car. I searched on a whim one day going further south, found this place, and as an added bonus, the jeep I was looking for. Called them up, told them I lived about 3 hours away and asked what kind of deal would they give me for my other jeep over the phone. Made the deal and drove the 3 hours to get there. Tom was my salesman and he was super cool! I appreciate him and this business! I highly recommend purchasing from here.

Great atmosphere. No pressure. Very helpful and friendly.

We drove an hour to check out a new 2020 Dodge Grand Caravan. We had a GREAT experience. Kris was great! We are used to dealers and salesman that can be pushy, but we were pleasantly surprised at how easy the entire process was here! We will definitely be back!

Car was brought into dealer for a safety recall issued by Chrysler. Service department did not want to perform the work under warranty. Unfortunately for them they will learn to get the money to repair the damages from the manufacture. Will need to have a third party to inspect engine after repairs are done to make sure they where performed correctly and with certified manufacture parts. Red flag here. The service department makes more money per labor hour on repairs from out of pocket payees. Bottom line service department did not want to work with manufacture to get repairs paid, asked me to do that. Its up to them to get the money reimbursed for warranty work, not the owner of the vehicle.Updated Review-Its been three weeks since my car as been at this dealership. It has been determined the engine has failed due to a defective recall part that was installed on my car in 2014. There is no such thing as Out of warranty according to FCA LLC (Dodge, Mopar) on recall parts. Dealership has not provided any paperwork to me on my car, only told me to contact their lawyer. I still do not have my car, it is not fixed, and the problem is with the safety recall. This is an on going issue, there where approx. 56,000 cars effected. At the end of the day Mopar is responsible for the repairs. The dealership has not been working with me to get the problem resolved. Please see broken parts I was charged $3202 for from the dealership and I had to tow the car myself to a garage mechanic. They never fixed my car, they where attempting to sink me in excess repairs so they could keep it and then resell it. BEWARE

Excellent service, very professional staff made me feel welcome

Absolutely the best place to go. The people there are amazing and very respectful. They go above to help people. Love my experience there. Thank you

Great Experience. LB and John are top notch. Buying a vehicle can be a stressful process to say the least. These two gentlemen made it a simple and stress free experience. Highly recommend them

We are so very happy with our experience . Aiden made our buying easy. He was so helpful and understanding and no pressure . We had the best car shopping experience ever . The whole team was amazing . No hassle no stress . Nothing better then feeling like they actually do care ,and having a honest and trustworthy buying experience. They dont pressure you to buy they let you look and explore and are totally upfront with the priceand features ! We definitely will return when we are ready to buy again! See Aiden he will !definitely take good care of you! He did us!

Wonderful salesman. Wry happy with the care and the “no pressure” atmosphere! I will be back!

Everyone was so nice and helpful with The whole process

Great salesperson. Other staff rather uppity and rude but they gave me a great deal!

Associates were very helpful, went through all options to suit us better. Stayed after closing to help us purchase the vehicle we wanted and didnt mind at all. We appreciate all they did.

Kris Murphy is great to work with. Makes buying a car easy to do.

Easy people to deal with. Service appointments are convenient and customer friendly. We were in the market for a newer used Jeep Compass. They didn’t have what we wanted on the lot. The sales rep took down our details on what we wanted and found us our car for a fair price.

To be clear this review is for Community Nissan in Bloomington, IN not Community Chrysler. I drove in three lots looking at inventory and at least 4-5 Community Nissan staff members were the only ones that came out to greet me...all of them waving and smiling. Hannah Barton came out and answered all of my questions about the trucks and lured me in with 0% financing! From start to finish, it was a smooth process and Hannah was transparent with everything! I was offered a great trade-in allowance on my car and I was also offered a great price on their truck. We were in and out in no time at all. It was a very happy experience! I would recommend any and all to buy a vehicle from Nissan. The 5 year 100,000 mile warranty on the electronics and powertrain gave me the peace of mind I needed!

My agent, Adam, was helpful and efficient as well as professional. However, even though they have signs up that say masks are required, other employees were not wearing their masks. It did not make me feel particularly safe entering. Adam did his best to help us - I waited in my car while they got the paperwork ready - and I signed in the vestibule.

Craig and Kris were great to work with! Very straight forward and respectful. I handled most of it via email, so I was in and out in no time. Best car buying experience Ive ever had! Honestly!!

I’ve been to the service department 3 times since my Jeep Wrangler was purchased new with the steering stabilizer recall aka death wobble issue yet they seem to digress about the issue though the part didn’t fix the problem.

The power of negative reviews. These ppl treated me so poorly that I feel the need to remind them the impact of their actions. Not only did they bill me $3202.00 for repairs that should have been covered under warranty due to a second recall on my Dodge Challenger by the time I had to tow the car to a garage mechanic and pay for repairs that they actually damaged my car the total out of pocket cost was $8,000.00 They could have had my repairs covered under warranty by Dodge (they even admitted this) they tried to steal my car. They did everything they could to try to keep me from retrieving my car from their dealership. When I picked it up from there it was in storage and had dings in the door. They never offered me a rental car but offered it to a man who had a similar experience. They took advantage of me because I am a female. I know that this review will reach so many people and end up costing them 10Xs what they cost me. They wanted to keep my car so they could resell it and I was not going to let that happen. Stay away from the CROOKS who when I took my car there not only did they NOT FIX anything, They actually costed more engine damage to my car as well as body damage. THE WORST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Tom was a pleasure to work with. We got a great truck at a great price, couldnt be happier with the whole experience.

Exceptional.

Community did a great job! Our salesman Joey Baker did an outstanding job and never made us feel pressured into purchasing a vehicle. He did the best at finding the best rates for our budget. Nothing but friendly and helpful people.

I bought a 2018 Colorado truck. Communication with the sales team was excellent. Price for the vehicle was very fair in relation to similar vehicles elsewhere. Not much room for negotiation but overall a great experience! Would purchase from them again!

Easy transaction. No pressure! Thanks Kevin and Jason!

I have now bought a truck from the community Dodge and now bought a suv from the community Nissan and both were great prices for great vehicles. Also the salesman and everyone else in the dealership are great and have great customer service. I highly recommend them to everyone looking for a new vehicle.

The car buying experience was really easy. This was my first time buying a car so they were really understanding. Leonard made sure to explain the process well and get me in a vehicle I liked and fit my budget.

Excellent personnel! Really go back there every time for a car because I get good service!

Ryan and JT got me a better deal than I had expected! Amazing, professional service from start to finish. Thanks guys!!!

Our salesman Tom and the manager John worked very hard to get us the vehicle we wanted. We have purchased several vehicles from them and we always get excellent service!

Very friendly, efficient and quick. Got the car we wanted and the price we wanted for our old car. Recomend them highly.

Great dealership, helpful people, good enough I bought a second car from them.

We love our new Gladiator. They made it so easy and we are happy to buy local.

Staff are helpful and Ive never had an issue with the service department. Great service deals through Chrysler make going to the dealership for maintenance very possible.

Have bought two Jeeps from Adam K. here in the last months. Painless process, got us what we wanted. Thoroughly explained all the newer features in the new vehicles. Will go back here in the near future to upgrade to newer year models.

Very helpful staff made the purchase process easy; no surprises and not pushy

Tom was great, anybody needing a vehicle should see him !

Jason clark is awesome was a great experience

Arrived at 4:07 due to traffic for an oil change. They wouldn’t take me and said they stopped with oil changes at 4:00 even though they are open for service until 6:00. I guess I will just take my business elsewhere.

We are very happy with our new vehicle. The people at Community were awesome.

I test drove the new Pacifica hybrid along with my daughters. The staff, especially Kris Murphy, were knowledgeable, accommodating, and friendly. We ended up purchasing the van and are very appreciative of the great customer service and ease of the process. Thanks everyone at Community Chrysler.

Jeff and Hannah are great people. Will work with you to help you get what you want. Nissans are great cars, but Community Nissan employs even greater people.

I recently came in looking to buy a truck and Tom and this dealership did a fantastic job of finding what was perfect for me and making the price end up where I wanted it to be! I will be coming back for car purchases again.

Was very satisfied with the customer service, love the vehicle I purchased, the only thing that could be better is amount of time it takes to get the whole process done. But would definitely refer my friends there.

I knew the truck I wanted, Jeep Gladiator Rubicon, so I made an appointment with LB (Leonard Bike). I left with my new Jeep shortly after at a great price. Thanks LB and John Stevens for all the help!!!

Jason was so helpful and took the time to text me and call me even when he was off work to answer any questions I had. I will continue to do business with them for many years! Zero pressure to buy from them at any point during my purchasing process. Couldn’t have been a nicer person to do business with than Jason. I will send them business and continue to buy from them. Easiest, no stress buying process I have ever had. Big thanks to you and the rest of the team!

Awesome place to due business!!

Called Jason on Thursday morning and buy noon I was signing the paperwork. Easiest truck Ive ever bought. Thanks Jason and staff.

Great service and answered all my questions!