Andy Mohegan Honda is always professional and efficient. The staff is helpful. I appreciate that the “check-ups” for my car include preventative maintenance. This more than anything is what I value most from the service from Andy Mohr Honda.

Customer care is not a high priority any longer. The service department has capable and competent mechanics, however the doesn’t make up for the lack of follow through by service staff. On the last three occasions I have been left scrambling to get ahold of anyone in the service department after repeatedly asking for updates.

I went to Andy Mohr Honda on a Saturday to test drive a CR-V. Salesmen Tim and Ryan were extremely helpful in quickly setting up a test drive, and then explaining all the details of the vehicle. I wanted a different color than they had available, so they showed me a few other CR-Vs that had just been brought in, and were awaiting processing for sale. On Tuesday they called to let me know that the color and type I wanted had just arrived, and I said yes to the deal once we went over the pricing. The Finance Manager, Derrick, did a great job and explained the financing options to me over the phone, I provided all the necessary information and deposit, and the new Honda CR-V Hybrid EX was mine! Even better, the salesmen Tim and Ryan delivered my new vehicle directly to my house the next day! You couldnt ask for a better experience than I had with the team at Andy Mohr Honda! A shout out to the General Manager, Rish, for having such exemplary employees.

Traded my Tacoma in and purchased a new 2022 Honda Ridgeline and from the start to finish this was a great experience dealing with all the personal at Andy Mohr Honda. Could not of asked for a better team to deal with and highly recommend them.Thank YouGerald

Service was great. Everything was clearly explained. Did not have to wait for very long. Will definitely be going back!

Asst Sales Mgr, Tim McAlister wasprofessional, informed and friendly throughout the process.I would return to purchase another Honda!

Great experience! Our sales person Tim was fantastic. He cared and listened to what we wanted. This was the best experience Ive had at a dealership. Highly recommend!

Sold our old out-of-state car here on a very quick schedule. Jon was very helpful in dealing with the bureaucratic issues (had to get the car re-titled) and provided a transparent offer where he explained everything clearly. Very smooth experience.

Great service! Went in for one tire losing pressure and a multi-point inspection before a road trip only to find out I had two damaged tires in bad shape. I’m so grateful they got my Honda Pilot back into great shape for a safe trip. I am always pleased with Honda’s work.

Andy Mohr Honda always takes care of me. Customer service is an A+! The entire team is courteous and knowledgeable. They make a point to know their customers and provide the best service possible!

I recently purchased a used car from Andy Mohr and I was thoroughly impressed from start to finish. I was able to immediately test drive the vehicle I had my eyes on. I have good credit and they were still able to find me better financing than I would have been able to get on my own. The whole process took less than 90 minutes from start to driving off in my new to me car. But what impressed me the most was what happened after my purchase. 15 minutes into my drive home the clutch went in my car, keep in mind I did not purchase a warranty and purchased the vehicle as is. I called my sales associate Kelsea Roberts hoping I could get it in for service ASAP. They immediately sent a tow truck to pick it up and proceeded to fix the issue for FREE. I estimate the cost of all this to be just north of $1,500 on a $7,000 vehicle that I doubt they made much profit on as it was. These guys and gals really care and it shows. Its not about the money at Andy Mohr its about the people, and they just got themselves a satisfied repeat customer! Highly recommend by me!

Had a flat while visiting Bloomington. The service staff replaced my tire (sidewall damage) under my extended warranty, on a drop in basis late Friday PM. Picked up next morning, as promised. Good folks to do business with.

I received the best service I have ever experienced while buying a car. I looked at many places and no one here or in Indy compared. The people at Andy Moore Honda have the best customer service I’ve ever experienced. IuNot a fan of car shopping but this dealership made it an enjoyable experience. They really listened to me and worked very hard to help me get what I needed. I feel liked they really took it personal to make me satisfied and happy. I left there knowing that this would be the place I will always buy a car. Terence Amos was my salesman and could not have been more helpful. If you need a car please go there. They won’t do you wrong! Thank you all at Andy Mohr Honda!!!!

Last week I purchased a car from Andy Mohr Honda in Bloomington. To say I was nervous would be an understatement. But I had the absolute best experience.My sales person, Kelsea Roberts was a joy to work with. They walked me through all of the steps, patiently answered my questions, and helped me choose the right car.Keenan Gill assisted me with all of my paperwork, thoroughly explaining everything as we went. I felt respected throughout the entire process, and have zero regrets about the purchase.I will definitely be taking my new car there for service, And will refer them to my friends and family!

I received excellent service from Andy Mohr Honda. They were friendly, experienced and attentive. Keeping me informed of the progress of my service. I plan to go back again for any service of my Honda CRV.

I love using this dealership for servicing my car. They are very affordable. They always go above and beyond. They have been very honest with me. Which is what I value above all else. With the servicing I have had I will be continuing to go here for a long time!

Fast, thorough service! I was promptly greeted by the service representative who processed my service request quickly. My car was completed in just under one hour.

I purchased my vehicle a month ago, the buying process was great. I went in looking for a specific vehicle and after working with Tim, we found something I liked and fit better for my needs. I drove 2 1/2 hrs to this dealership so Tim was great in getting all the work done before I drove back to get the vehicle. The problem comes in when less than a month after buying my battery was shot, I had to spend a couple hundred dollars on a new battery. 4 days after putting a new battery in driving down the highway every light on the car lit up and was making a noise I couldn’t figure out what it was. I pulled over to try to figure it out. I could not, so i called Andy mohr and spoke with Eric the sales manager. I explained to him the situation and he told me it was because I did not replace it with a Honda battery. I explained that should not make a difference at all. His response was that Honda’s are finicky…he checked on my warranty and said it doesn’t kick in until Sunday and to get it towed to the nearest Honda dealer ship then….are you kidding me…why does my warranty not kick in for a fricking month!?!? I told him I can’t leave my car where it is at until Sunday. I asked him if I could speak to a technician to explain what the car is doing to see if I can get an idea If it’s a simple fix so I can take care of it. Erica response to this was a technician won’t be able to help you over the phone. He would not let me speak to one. He was rude and you could tell in his tone of voice he really didn’t want to deal with it at all. He then said in his rude voice…What do you want me to do? Well for one Eric, I would like you to stand behind the product you sell. Less than a month of owning this vehicle I shouldn’t be having issues, I call and the customer service is terrible. These vehicles are suppose to go through an inspection so there should be no issues so soon. Before today I would have recommended this dealership, but after the sales process is done, the good customer service is gone and this is what you are left with.

Amazing Service Dept. Wife had issue with key fob while away from home , they sorted it out quickly. So Helpful!Honda dealer near Columbus Ind wanted her to wait 5 days to stop byThanks to Scott and Andy Mohr service team

Called and had parts ordered and made appointment a week and a half out to have oil changed, brakes checked and new ordered parts installed. Dropped off vehicle for service and mentioned list of things to do. Called to check on vehicle and said would be another hour, so was there over 7 hours. Arrive to pick up vehicle and all services weren’t completed. Was told to make another appointment for a mistake that wasn’t mine. Was also told someone would call me the next day, didn’t happen either. Not the best service.

I had a great buying experience, from my initial contact with the dealership, to the delivery of my vehicle. The buying process was very low key. Eric, my sales person, showed all the features of the car, and scheduled a test drive. He even helped me move items from my old car. Very nice man. The finance manager was helpful as well. Im very happy to have kept my buying experience local.I left the dealership, happy about my purchase and price.

Had an incredible experience working with Shelby and Terrence. They answered all of my questions, sent me pictures and videos of the car and even spoke with the mechanic who worked on the car when it came into the dealership.I felt that they were one of the most honest dealerships I have ever worked with. I would not hesitate to purchase a car from them in the future.

The dealer was extremely quick, and efficient in finding the car I wanted. The salesman Alexey worked with me to get everything done before I even needed to come into the dealer to get the car. Would highly recommend purchasing a vehicle from Andy Mohr Honda.

Eric H. was very knowledgeable and helpful when picking out the perfect family vehicle. Everyone at Andy Mohr Honda was helpful. The vehicle buying process was smooth and did not take all day!

They changed my battery quickly and at no cost to me. The service members were kind and happy to answer any questions.

Best customer service Ive ever seen. The entire sales team was professional, personable, and went above and beyond expectations to make sure I was taken care of and was able to get into the car I was looking for.

Scott Logan was very helpful with explaining what my car needed and made getting my car fixed quick and easy.

Good visit. Service guy was very helpful. Made suggestions for next service visit. Found resolution to problem I had identified.

I purchased a brand new 2022 Honda Civic Sport from Reid and everyone there was extremely helpful. I have to say I am very pleased with car purchase and felt like they were all very informative. I would highly recommend Andy Mohr Honda!

This is my second visit to Andy Moher Honda in Bloomington and both times have been great! Thanks!!

If I could give a minus in stars, I could give enough of them. We scheduled an oil change along with a sensor check due to an emissions warning showing on the dash. This amazingly took over 3 1/2 hours partially because they lost our keys in someone elses vehicle. Then when it came to to fix the warning sign, they forgot to order the part even though the diagnosis and the work were scheduled weeks apart. They said it would be a one day repair, but then told us that it could be fixed on day one because they had to order the part (which they said they would do at the oil change). On day 2, we left work early because it was promised to be finished; but just in case we decided to call to verify since it was an hour drive for us. Guess what? It wasnt done again, but promised it would be done the next day. We called before we started our drive on Day 3 and we were told that it was complete. Amazingly, when we arrived they once again couldnt find our keys. When they finally did find them, our vehicle was not fixed---they still hadnt even begun the work. Never one single apology, we were even told the the service specialist that our vehicle had been assigned to was still there but no offer to have him complete the work in any way. We were simply told that we had two options---come back tomorrow or take our car somewhere else. REALLY? You just had our vehicle for 3 days and promised that it would be complete each and every day. On top of all this, not one single Im sorry or any attempt an any semblance of anything that sounded any where close to an apology. Actually, Scott told us that it was the mechanics fault because he flagged it as priority and it was the receptionists fault for telling us it was completed. Scott---take some responsibility yourself instead of simply blaming others. You are the one who guaranteed us that this repair would be completed on Day 2 and Day 3, but you got too swamped to do your job and make sure that it actually did get completed as you promised. I have the emails showing the service order showing the exact part and service that was ordered for our repair from the initial oil change appointment. This experience has been nothing but lies on top of lies.

The service department was so thorough and took great care of my Honda. Everything was properly diagnosed and fixed. I received accurate quotes prior to them doing the work so there was no surprise there. Everyone was extremely professional and I especially loved the follow up text to make sure that I was happy with the results after I returned home. I’m a returning customer for sure!

Made a easy and smooth transition from selling my old car to my new one. I recommend anyone getting a Honda to go here for their new car! Highly recommend and very thankful for their help!

Scott was a great guy and I had an overall good experience with my oil change. Highly recommend Andy Mohr for service!

Many thanks to Andy Mohrs team for making my car buying experience a memorable one. Everyone involved was informative and valuable to my decision making . I am very happy with my purchase and highly recommend this dealership , thanks again everyone !!

Everyone is professional and they have been providing the best service since 2014.

I was pleased with the repair work and overall communication and experience. I am however unsatisfied that the billed amount was 15% higher than the agreed upon estimate with no explanation regarding the variance. I have reached out to the service department but they have yet to get back to me to resolve.

Check-in and check-out was easy and efficient.Staff was very helpful.Front brake job was timely, plus the best price in Bloomington.I’ll definitely call them next time I need work on my CRV.

I would most definitely NOT recommend this dealership to anyone.I traded a descent vehicle for one that is not as good.As soon as I finished the deal, I tried to connect my phone to the Bluetooth, and it wouldn’t connect.I was assured by the salesman that they would get it to work and took it back the next day. It still wouldn’t connect. The salesman told me to take it to the Toyota dealership ( since it was a Toyota anc not a Honda). I did that.Toyota did a diagnostic test and found out that the previous owner had spilled something in the dash and that was the reason for the malfunction.I told Andy Mohr about this and that Toyota had told me that my warranty most likely wouldn’t cover the issue. They told me to bring it back to them and they would fix it.After looking at it, Andy Mohr told me they wanted to split the cost of the repair with me. I said absolutely not, they should take care of it and they wouldn’t get any more money from me.After leaving a negative Facebook review, I got a call telling me they would fix it at no cost to me.I wax left with a diagnostic fell from Toyota that I shouldn’t have to pay. If I can prevent even one person from buying a car from these people I will be happy.PLEASE RUN AWAY!!!!

Friendly customer service every time! It’s nice to see familiar faces each time I go also. Thanks guys (and gals)!

Andy Mohr Honda has treated us great. From Scott in the Service Dept, to Teresa, who was my Service Advisor, everyone who I encountered were happy and ready to serve. Great job! Thank you!

Scott was very helpful when our car broke down an had to be towed to the nearest dealer. This wasnt the dealer we bought the care from and wasnt acquainted with any of the employees. Scot kept me informed from the moment he received the vehicle until the day we picked it up. definitely 5 stars for Scott.

Jon Riveire and Terrance Amos could not have been more helpful. Kendall was wonderful in guiding us through the purchasing process.

Was not Good Customer Service....We asked for Test drive they says ...U had u buy if u get test drive. . I dnt understand how tht works ..

Very friendly and helpful upon arrival for work. Called and let me know work had started after inspection. Excellent information on the work to be done. Appreciated service manager candid approach. Work done met my expectations. Thanks

I had my oil changed and the oil life indicator was not reset. When I got home I had oil drain from a frame member onto the garage floor leaving a small puddle. Both of these problems happened on my previous or change and before the start of this oil change I reminded the service advisor that they needed to take care of both of those items this oil change and they did not.

Good job navigating our lease buyout. Friendly staff. Not pushy.

This was my first visit to Andy Mohr Honda for service and it could not have gone better! When I arrived they immediately began working on my Accord. They said it would take an hour and it was done on-time. Everyone was extremely pleasant and helpful as well. I give them high marks for this, my first visit.

The sales staff was very helpful and very organized, this experience was the quickest buying experience I think I have ever had .

Andy Mohr Honda always handles service on our CRV in a timely and professional manner.

As far as I can tell, the work performed on my car is always *excellent*. They have big problems with communication, however, when the car is in the shop. Last week I approved the work on my car in the early morning, then heard nothing about when/whether the work was finished all day. I finally called in late afternoon, multiple tries for 45 mins. because of no answer or being cut off. Then a service manager would answer, but didnt know the status so he would check, then the call is cut off again, start over - oh, my service manager left for the day, I guess they had to order a part, it should be done tomorrow. Next day, finally received a call from them saying the car would be delayed one *more* day, then a little while later (after making plans to do without the car that evening) another call saying oh, my manager was confused, the service is done and the car can be picked up any time. Its all just exhausting, and while Id love for my next car to be a Honda, Andy Mohr is the only dealer nearby and I dont know whether I can deal with the service department for years. Sorry, it just has to be said.

Very helpful in resolving an error code that I received on a sensor plugged into the diagnostic port.

Wonderful place! I came in for a warranty check and they got me in and out so quickly and answered all my questions! Would totally recommend

The woman I spoke with over the phone was very helpful. I wasn’t able to secure an appointment time, but she advised to arrive early in the day and they were able to work my car in to fix my brakes within 30 minutes of dropping it off. The service ended up being cheaper than the initial quote. I felt the woman I spoke with was transparent and thorough about work that was completed over the phone and in person.

Everyone I worked with was friendly, helpful and informative. Eric was really personable and walked me through the whole process from educating me about my car’s special features to my trade in and financing. My car is perfect!

Everyone there is nice and patient, from calling to ask questions to doing the actual test drive. They made the process easy, even though we didnt. They answered any and all questions and made sure the process was done right and fairly. My boyfriend had even bought his car a couple years prior and now financing my car through them, they have 2 happy customers.

Tim was an excellent sales staff. Love how well they explained things and I love my new vehicle!

I had a great experience and appreciated everyone’s attention and help throughout the process of trading the lease from the 2018 CRV for a 2021 CRV Special Edition.It’s a beautiful vehicle and I am very happy with it.I have been doing business with Honda since 2009 and have always been satisfied with my vehicles and well taken care of by the staff. I highly recommend anyone thinking about shopping for a Honda to stop in and see for yourself.

Fast, complete, and courteous service. Had vehicle towed in after an unexpected break down on a Sunday evening. Was repaired and maintenance items handled and vehicle back to me on Tuesday.

Great place bought my first car here great experience

From the moment I even mentioned going to Andy Mohr Honda in Bloomington, I embarked on a truly pleasant car shopping experience. My peers urged me to check out their selection; phenomenal! And if you want someone who is not only knowledgeable, but creates an environment free of pressure and stress, an individual who goes above an beyond to make sure you drive away with what you truly want and need, look no further than Terrance Amos. You’ll thank your lucky stars that you did. Thank you Terrance, you’ll be hearing from me again!

Every staff member was extremely helpful. If you need a trustworthy sales guy, ask for John Jones.

Absolutely love working with Andy Mohr Honda in Bloomington. Have never had a bad experience. Top of their game in knowledge of product, financing, procedures, and customer service. My family has been buying and leasing vehicles from them for years, and will probably never go anywhere else for our Hondas.

I have been here both as a car shopper and for service. All of my experiences have been very positive. I’ve interacted with about half a dozen staff there so far, and all of them have been incredibly friendly and helpful. I didn’t end up buying my car there, but that’s a reflection of my very specific car shopping parameters (a specific model in a less common color for the year that was almost out of inventory). Actually even with my very specific criteria, the sales person was able to find me something very close that I seriously considered.In terms of service, I took my Honda that I bought from a different dealership to get its first regular maintenance. As soon as I opened the door, the service guy noticed that the black rubber seal on my door was hanging off. I asked him if they could fix that too. Well, when my car was ready, he told me that his manager used my seal as a training opportunity to show one of the service staff how to fix it, so not only was it fixed but because it was used for training purposes it was free of charge! Plus, I thought the price on my oil change was super reasonable, I don’t think it was any more than what you’d pay at jiffy lube. I know there’s this saying about how you should never take your car to a dealer... but I definitely will use this dealership for all my service to keep my car as new and healthy as possible!

Andy Mohr Honda Bloomington, formerly Stephens Honda, has been servicing my Hondas for the past 26 years. I have always received exceptional service, and their ride service to get me home while my vehicle is being worked on makes things very convenient.

They got me in for my 30k service knocked it out and I was on my way. Great service easy to work with

Got our 2007 / 114,000 miles civic maintained this past weekend. It’s been through a husband and 3 boys (HS parking lots and college campuses) — it may not be pretty... but it’s a workhorse! It needed some bigger ticket repair / maintenance: axle, brake pads, fluids, & tires. Although it added up, we decided to go ahead with it. This car potentially has another 150,000 miles on it. It’s the “extra car” when tire boys visor and we juggle vehicles.Service was courteous & friendly, as always— tho a bit slower than normal— for some reason, they seemed to have a lot of work going on. Maybe just an increase in customers that particular weekend. Usually it’s car in in the morning, pick up late afternoon. But neither here nor there— my Honda repair team always come through with excellent service. It may sometimes be a bit more expensive— I don’t know because I only go to Honda!— but I know it’s always repaired correctly. And if there IS a follow up necessary, it’s always handled promptly, courteously and for no cost.

Got me in quickly. Took care of everything I needed. Washed the car. Friendly.Great job.

I had just bought this car at Andy Mohr in Plainfield and came down to have door sills installed. After the install, the car was brought around front and I did a walk around. The car only had 1600 miles on it and it was less than a week since I had it professionally detailed. I immediately spotted the damage (see pic). The service manager claimed that it had to have been a car that parked next to it but I walked out as it was parked. Also the mechanic who drove it out parked it over the line (see pic). I couldnt figure out if it happened while being worked on because the dealerships mechanics decided to shut my dash cam off during the installation. Whats even more suspicious is that later that night I put a light on the paint to see how deep the scratch was and it had swirl marks. There are obvious buff marks (see pic). The car was professionally detailed less than a week ago and the paint was flawless (see pic without scratch, thats how the rest of the car looks). I dont get how there can be so much of a difference between dealerships owned by the same person. Andy Mohr in Fishers treated me like family. I figured I was going to have the same experience here.

The service and people were amazing. They made the purchase of my vehicle easy. I definitely recommend them.

Andy Mohr Honda in Bloomington, IN helped a lot in the choices of getting a new Jeep. Everyone was very friendly and helpful. I would highly recommend going to them for any car buying.

I had my car in for a recall. Based on my experience, they have they have customer service figured out . Well pleased.

Very convenient and helpful. Most trouble free purchase of a new vehicle I’ve made

They was quick,and accurate . They did exactly what they promised.

Great dealer to buy a car. Very easy to work with.

Received a very pleasant experience having my vehicle serviced here on April the 30th...my wife took the vehicle in and had “four” things done to the car. But much to my displeasure when I got to see the car they had not fixed the wheel well like they had said they did. And I was still charged a fee for it.

Eric Hadley, a salesperson, greeted us when we arrived at Andy Mohr Honda. He was very cordial and made us feel at ease. We explained our need for an automobile. Helped us with our bankruptcy and set out to help get into an automobile. Through his efforts we were able to purchase a 2017 Hyandai Tucoma. It is a great car with nice features. He even helped us get our new car added to our insurance. We would like to thank Eric and the finance manager for helping us.

Sent my son to get the oil changed in my Odyssey. They checked him in, he waited in the lobby for 2 hours before anyone came to get him. Hes a new young driver and this was not a good experience for him. After paying for the service, he found the van parked in the parking lot too close to other vehicles for him to comfortably pull out and had to go get someone to help him. We have purchased vehicles and had service at this location for more than 30 years. We were about to start looking for a vehicle to purchase for my son, but are concerned about this unfortunate setback. Interesting that this is the first time Ive never had a follow-up call or email regarding our service.😕

Great cars. Our third Honda. The Mohr agency is professionally run, never felt pressured to buy. The .9% interest rate was an incredible deal. Our salesman, Eric Hoadley, was well informed about all the differences between the Honda cars and models, and helping us learn about the car we finally chose. Keenan Gill, the financial manager, explained all our options well, and we were very happy with the deal we struck. Overall, a very positive experience.

Andy Mohr Honda dealership made the process of buying a vehicle so easy.We had a quick and clear communication when we called regarding a car we found online.Professional and polite Salesperson ( Aleksey Artemyer)went above & beyond.The whole team was attentive to our needs.This is a trustworthy place to buy a car.We will recommend them always to our friends and family.

We looked on the website and found a bunch a great vehicles that fit our price range. Went there the next day talked to I think Jason or somethingnlike that, was not helpful. Told him what we were looking for and what we had seen online. He took information and left for a couple minutes came back with vehicles not even close in price range and not willing to help or offer suggestions. Poor service guess I will be taking business to someone that actually wants to help.

I was visiting from out of town, and had a very flat tire the morning I was supposed to leave. They got me in right away, and had the tire fixed within an hour. I got home safely, and wasn’t too delayed. They also worked with my home-city dealer to get info on my road hazard plan, so they didn’t charge me a penny. My service consultant was so friendly and super helpful—I am grateful!

Good salesman, not high pressure. Nice car, fair lprice.

Love this Honda dealership. Still a small town feel with big time service

I am very happy with the service!

Andy Mohr Honda always takes great care of me. Nobody likes having their car worked on, but when you throw free shuttle rides, a washed car, and super-friendly folks into the mix, its far less painful. Plus, Ive found that they are very fair on prices, which isnt a given with dealer service. Cant recommend them enough!

I absolutely love this business! I purchased my car from here in March and since then theyve taken such good car of me and my car! Thank you all so much!

Andy Mohr Honda did a great job servicing our odyssey. They didn’t overcharge, honored our coupon, and we were able to do it all contactless. Steve was fantastic at keeping in touch through. I’d definitely go to them for future service needs.

Worst car buying and service experience ever. Found out how badly Hondas are designed when the Honda dealer doesnt know how to maintain/fix them.Details:We bought used 06 Honda Pilot in March 2018, unfortunately relying on the assumption that the Honda dealer knew how to inspect and maintain Hondas. (the previous owner had Andy Mohr service the vehicle on a regular basis).We found out when it was too late that the multi-point used car inspection does not include the timing belt. They say it is too difficult to check whether it has been replaced - if that is true it is a serious design flaw in the Honda Pilot. The Honda pilot is designed in such a way that eventually either the water pump bearing or the belt will fail, so replacement is critical (whether or not you can tell that it has been done - Andy Mohr did not recommend to us that it should be done at our oil change or as part of the used car inspection report) When the water pump bearing fails, it simultaneously drains the coolant out of the engine and causes the pistons to collide and warp. Eight months after purchase, the vehicle died suddenly (with no warning lights or audible signals) and we had it towed back to the dealer.At that point they said the water pump and timing belt needed to be replaced for $1200. They did that, and we paid for it, but it didnt even make it off the lot. Returned to service department for a few hours and they again said it was ready to go. Lasted a few days and then the engine sounded rough and lights went on. Took it back to the dealer. Without going into all details, eventually they told us the entire engine would need to be replaced for thousands of dollars more.At that point, the engine was sitting on the upholstery in the back of the car, Windows rolled down with floor mats taped over the windows and a winter storm coming in. (see pictures of snow on the dashboard and greasy engine in the back). They still wanted us to pay another bill for service they had done so far.They said they guarantee their parts and service but when I asked about the water pump and timing belt repair that they did, they said that the water pump and timing belt work fine. I asked them to show me but of course they couldnt with the engine in the back.There is an invisible line between the sales and service departments, but when I told the salesperson about the problems we were having, he got defensive and asked if I knew the meaning of the phrase caveat emptor. I did not intend to insult his character in the workplace, at least not until he said that. If the dealer cannot tell you if the used vehicle has had proper maintenance done on a used vehicle, I recommend not buying a vehicle from that dealer!Felt like the legendary sawdust trick to make the engine run smoothly and quietly down the road for a few miles.Tip for the salespeople reading this - use this story to sell more used car warranties.I called Honda corporate and they said dealers are independently owned, nothing they could do.We tried disputing the credit card charge but they require a second opinion from a different mechanic and the dealer wanted us to pay extra to get our vehicle back (and it wasnt drivable without the engine). Eventually we told them we werent paying anything more and surrendered the title. Even that was a hassle.I should have posted this sooner but every time I think about Andy Mohr or Hondas I get a sick feeling in my stomach.I hope someone reading this can avoid similar mistakes - timing belts are a bad idea, Hondas generally hide their design flaws with good manufacturing practices but I would much rather have a robust design, and never go to any dealership owned by Andy Mohr for a car or service again.

Great place to purchase a new car. The staff is very helpful and friendly. Super easy to leave with a new vehicle.

Although Honda and I couldn’t make a deal on the first vehicle that I was interested in, my salesman Alex kept me informed of every vehicle that came in that he thought fit my needs/wants. He found the perfect car for me. Love my CRV.

One of the best places in Bloomington to buy a used vehicle no questions asked very prompt and courteous service very truthful would definitely highly recommend checking this place out if you need a vehicle

Theresa was pleasant, efficient and attentive. This visit was in the way of a test, since I have been unimpressed in a previous visit by the short, unfriendly service from a man who may know cars, but isn’t suited for public interactions. I feel the work of the mechanics is consistently good, so I was willing to give them another chance. I will happily return to Theresa for service.

Oil and filter change today ,in and out in less than 25 minutes ,great service and very polite service personally ,not one at desk but four at least . Buy a honda while youre here too ,thats all we have purchased for the last 20 years!

Had a great experience at Andy Mohr Honda. Test drove an HR-V and took it home with me that night! Tim McAllister was very patient and accommodating. Highly recommend!

My 2017 Honda Civic had to be towed to Andy Mohr because it wouldnt stay running. They were quick to find out that I had gotten bad gas at a local fuel center. They had me up and running like new the same day! I wish I could give the service center more than 5 stars!

Quick service and very kind folks!

He is very nice and good service thank you

We are very happy with our new CRV. MARC KELSO went out of his way showing us option and colors to be sure we got what we wanted. He also set up our computer options and explained it all. I highly recommend him next time you want a new Honda.

I had a great experience. It was my first time buying a car from a dealership. They were patient, understanding, and extremely helpful in explaining how the process worked