user
Mattress Firm Bismarck Expressway
413 E Bismarck Expy, Bismarck, ND 58504, United States
Appearance
Mattress Firm Bismarck Expressway
Comments
Em
Review №1

Came in to buy a mattress across the country so I would have it there when I arrive. The salespeople were super friendly and knew how to set that all up. Found a great bed and they found a sale the other store had that saved me some money. Thanks guys!

Si
Review №2

My husband and I came here after we received several recommendations to shop for a mattress here. We were greeted and helped right away. Regina helped us find the right mattress and got us a great deal we couldn’t refuse. Our experience mattress shopping was so much easier than we anticipated. Most of their beds are available in store and can be delivered the next day, so no long waits either. Very happy with our experience!

Je
Review №3

Fast and very friendly. Tyler and Bill were very knowledgeable.understood both my husbands and ,Id needs. Very helpful about my medical issues. We have trying to find the right mattress for the last t yrs. When we left today, we both finally feel like we found an excellent mattress so we can sleep together again.Thank you guys.Excellent customer support

ma
Review №4

The BEST experience buying a mattress I have ever had! The service was great, Bill and Mike went above and beyond to help us decide what was the best bed for my back and neck issues. These guys were so helpful that we also ended up with a new mattress for my husbands truck. I would definitely recommend purchasing your next mattress (or mattresses) from Mattress Firm!

Ch
Review №5

Bill did a great job of showing us our options without pressuring us to make a decision. He used his knowledge of his own children to steer us in the right direction. Thanks Bill!

Cl
Review №6

Thanks for the great experience! You guys made this a whole bunch easier than I thought it would be. Nice to talk to someone who give practical information and not just a sales pitch!

Ch
Review №7

Very friendly and informative. We did not feel pressured to buy. Knowledgeable about their products.

Kr
Review №8

Very helpful & friendly! A great group of people, I will definitely but from again. Highly recommend the Mattress Firm on expressway!

ju
Review №9

I was impressed by the quality of the mattresses and how friendly and knowledgeable the staff was about helping me with the right mattress to fit my needs

Re
Review №10

Stopped by Mattress Firm tonight just to browse and get some ideas on a new mattress. Jesse was very helpful in finding my husband and I a mattress we both loved. He was very friendly and really payed attention to what we liked and didn’t like. Would highly recommend then and definitely wouldn’t go anywhere else for a new bed.

Sa
Review №11

Great service and knowledgeable staff! Bed was in stock and delivery was available soon! Prices were very reasonable!!

Je
Review №12

I came into the store not having a clue about mattresses and luckily i was helped by Reguna Jacques who was vary kind and friendly in helping me find what i need. she knows everything there is to know about her proffession and helped us find the best qwality for the best price and she even gave us huge discounts on what we chose for getting a box spring and bed frame. she even gave me free dilivery for getting all that and paying in full. they also have good finace options just make sure to bring you banks account and routing number. would buy from them agin!!

Va
Review №13

Tyler did an excellent job!! He was very knowledgeable and professional! Love his upbeat personality and excitement for what he does!

Da
Review №14

We had a fantastic experience at Mattress Firm on Expressway! The staff was very warm and welcoming and the only thing they pushed was a free bottle of water or a soda. Other than that they simply helped us answer our questions and find the right bed for us. Couldnt be happier and I would recommend them to everyone. Jesse really helped us out. He made sure we were choosing the right bed and provided us with all options and alternatives to what we were looking at to make sure we were informed. Thanks guys!

Ca
Review №15

Salesman was very knowledgeable about the products and extremely personable..figured out what we wanted and showed us that..

Th
Review №16

Good job. Thanks Tyler for the superb help.

Ma
Review №17

I got my bed delivered and the lift up box frame was broke and they told me that after they were done setting it up and said a part will be here in two weeks for it! We’re looking at over 2 weeks and I still haven’t gotten my part. I also paid for in home set up and they had the audacity to tell me to go to there store to pick the part up for the motorized bed frame and put it together myself.

Pa
Review №18

The salesman are very patient and knowledgeable!

Cr
Review №19

Low pressure sales with a knowledgeable team.

Ka
Review №20

Jesse has outstanding customer service sales! He is knowledgeable and helps to deliver exactly what you need at a great price. After dealing with Jesse I will always go back to mattress firm and recommend anyone looking. Thank you so much Jesse and mattress firm.

Di
Review №21

Moved to Mandan and could not get my base down the steps. I called them and we figured out what to do. It was done all in one day. Thank you !

Th
Review №22

Again great service from Dean. The experience at Mattress Firm is better than anywhere where else Ive gone.

st
Review №23

Gina and Jesse went over and above their limits to exceed my expectations when purchasing a mattress and adjustable bed. If your looking friendly and prompt service I highly suggest checking this place out. Price was very affordable. Thank you so so so much. Words can’t describe the exceptional level of customer service.

Be
Review №24

Customer service is top notch! Sheldon was extremely helpful and went above and beyond. Knowledgeable staff, that isnt pushy.

Li
Review №25

Bought 2 mattresses, adjustable bed frame, mattress cover and adjustable legs since the mattress is very high for my parents who are 85 and 90 years old. Was promised adjustable legs would be here in 10 days, it is now weeks later, no legs, 3 employees have failed to help us, can’t find the order now, original order was wrong for the legs, they ordered head board brackets, very frustrated, mom and dad afraid they will roll out of bed, going over today to cut the legs down

La
Review №26

We came in to purchase a mattress for a new camper. We needed one right away and the sales associate, Jesse Peterson, was super helpful in finding the right mattress in stock - especially with the limited supply on hand due to COVID.We got a quality mattress at great price!

Na
Review №27

Friendly helpful salespeople!

Al
Review №28

Staff was very knowledgeable and helped us right away

Sh
Review №29

Nice purchase ... delivery pending my schedule!

Co
Review №30

Just bought a full bed set today. Jason and his staff are amazing. Wonderful friendly people. They all pitched in and worked as a team to get us the best bed for us at the best price. Can’t wait to sleep on my new bed and I will forever be grateful to the Mattress Firm team.

Ch
Review №31

Great place to buy a new mattress hands down. My Wife and I worked with Tyler for picking out the perfect new mattress. He wasnt pushy, and very informative when looking for the perfect bed. The whole sales staff showed an expert expertise on all their products. I highly recommend going to these guys for your next bed.

An
Review №32

Had a great experience here at Mattress Firm. Salesman Sheldon K. was great and helped us find the perfect mattress and the best deal available. Would recommend to anyone looking for a great buying experience

An
Review №33

Marvelous experience. Knowledgeable, kind, compassionate staff. Great products to boot!

An
Review №34

Outstanding customer care. Easy to work with and couldn’t be happier with my purchase. Would definitely recommend!

Ke
Review №35

Jason and his team were awesome. Verry friendly and knowledgeable. I received a great deal on the bed I purchased and so far this has been the best experience buying a good quality bed. If you are going to buy a bed I hands down recomend them. 10/10

Ad
Review №36

Excellent salesmen, excellent service, and I wont get a mattress anywhere else!

Mi
Review №37

I cannot express enough how impressed I was worn the service here. Dean and Paul were amazing to work with! We had our 4 year old with and they were very entertaining lol. We got a great deal and had fun doing it.

C.
Review №38

Great people, great service!

Ky
Review №39

Fantastic customer service!

At
Review №40

Great place. Great service. Tyler was an amazing representative and did an amazing job for us.

Ja
Review №41

Great services and very knowledgeable. They went above and beyond getting me the mattress I wanted for the day I needed it. I would highly recommend Mattress Firm to anyone.

Sa
Review №42

When I had a issue they fixed it right away. Thank you for a great night sleep with the best service and help finding the best mattress to fit my need.

Be
Review №43

Absolutely great experience and helped us out tremendously!

Wa
Review №44

Tyler Hughes is the only reason I come here. He made the process easy and simple definetly will come back and see him for my next bed.

Sc
Review №45

These guys know their stuff.

Pe
Review №46

We had hometown movers move us to the country in October which to only the hired employees fault we had a bad experience as they refused to remove their shoes or put down plastic on white carpet and in weeks to come we found food they had packed in suitcases and boxes of ours. We then bought a mattress from mattress firm and come to find they hire hometown movers for delivery. The employees again refused to put down plastic or remove shoes as they stated their insurance doesnt cover bloody toes or cuts. After insisting they do one or the other they dropped the mattresses in the driveway and said do it yourself...along with some vulgar language Ill not repeat. Just beware and plan accordingly is all. Mattress firm said they would look into it but could only refund a delivery fee...how about getting the mattress out of our driveway??? Since learned many in our community have not had good experiences with Mattress Firm!!! Stay away!!! 3.25.17 1 week later no delivery refund...called they said they could do that next monday...say what??? This store needs to go away!

Th
Review №47

The name says it all it is a mattress place, need a bed you can find them their

Ke
Review №48

Very friendly and knowledgeable.

Fl
Review №49

Great experience, staff very knowledgeable

Sa
Review №50

Great knowledge of product, excellent value for price. Wouldnt shop anywhere else!

C
Review №51

Not the worst place to buy a bed

Jo
Review №52

I have made my second purchase here at this location. I have to say the customer service I receive each time is outstanding. As well as the quality of product being offered. I highly recommend going here if you are in need of a new bed!

kr
Review №53

I can in looking for budget friendly mattresses fir my triplets. I was shown a few different options and goven the life span on each. I was very thankful for the honest sales approach as that’s what I wanted . That had plenty on hand for needing 3 at once. I was able to go pick up right away! Very happy with my purchase and I highly recommend!

Information
4 Photos
53 Comments
4.7 Rating
  • Address:413 E Bismarck Expy, Bismarck, ND 58504, United States
  • Site:https://www.mattressfirm.com/
  • Phone:+1 701-214-4046
Categories
  • Mattress store
  • Bed shop
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–7PM
  • Wednesday:12–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
Similar organizations