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Publix Super Market at Valleydale Village
5188 Caldwell Mill Rd, Birmingham, AL 35244, United States
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Publix Super Market at Valleydale Village
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Wa
Review №1

I shop often at Publix and want to get this problem fixed so I can give a 5! The bakery messes up the pies! I keep telling them about it but it doesnt change. The pies (the small 3-4 serving pies) that should have only one crust (like dutch apple pie) have a second crust under the wonderful crumbly stuff that never bakes (because it is under the crumbly good stuff) and so it stays raw! Today I gave up and bought a two crust peach pie. But...no peaches, an apple pie instead! ☹️

Ro
Review №2

Found what I needed. Chicken very popular as line was long. Waited for new batch.

Ma
Review №3

So nice and clean. Emplacement are super kind, knowledgeable and helpful.

Mi
Review №4

This is just what you would expect. Shopping is a pleasure. It is somewhat difficult to get in and out of here because of the traffic.Im not sure I would attempt with an RV. However it is within a couple miles of almost a dozen campgrounds.

Ke
Review №5

Trey at the customer service desk is great. Shopping was definitely a pleasure!

Mi
Review №6

Good value and friendly people

Pa
Review №7

Truly excellent! Puff pastry, cookies, and real baguettes. Highly recommend.

P
Review №8

Very good friendly service. There is a pharmacy, bakery and full service meat and seafood department. Helpful people in the deli also.

G.
Review №9

Shopping is actually a pleasure. As pleasurable as it can be.

La
Review №10

Bathroom was nice and clean just the way I like it. There’s also a nice fan noise so it’s not super quiet.

Em
Review №11

Who is in charge of inventory at this location? It never fails - I always come home with rotten food, open packages of boxed food like crackers or cereal. I am so tired of running back to get an exchange. Someone even had opened a bottle of twist off wine.

Am
Review №12

Super friendly service!!!! I literally pass a Publix to come to this location!

Ka
Review №13

Extraordinary kind staff. I know them by name now and they took the time to get to know me and my family. Such a rare thing these days.

Ke
Review №14

The store is always clean and the staff are always friendly and happy to help.

ch
Review №15

Barely anyone there was a nice shopping experience

J.
Review №16

This is a great Publix. Good location, great selections, always clean and the staff is super friendly and helpful.

Do
Review №17

CleanGreat helpful staff

Sc
Review №18

Well stocked but a little on the expensive side. Clean store with nice employees. 🙂

Fl
Review №19

Its a good Publix. The people who work there are super nice even for a Publix.

Ch
Review №20

Extremely slow service in the deli with only one employee working. I would strongly advise you to avoid this Publix and go out of your way to the Patchwork farms location just up the road.

Jo
Review №21

Always a pleasure.

Pa
Review №22

Best NY style cheesecake. Love to buy small size!

Ka
Review №23

Always clean and well stocked. Extremely friendly and helpful staff!

Ca
Review №24

Hazel at the customer service desk was absolutely amazing!!! She helped me get my refund from Western union transaction that was time consuming and needed a lot of patience. She took time to listen to my problem and took it upon herself to call customer service desk and made sure I am a happy customer. Good job Hazel!!!

Be
Review №25

This place is so convenient! They are always super helpful and theyll order something if they dont have it. My favorite store policy is that you get items free if the price on the shelf does not match how it rings up at the register. (This does not count for misplaced items.)

Na
Review №26

All l can 📣Truly it ISAn Pleasure to shop hereNow this company lives up to its SLOGAN!!!

Li
Review №27

Benita in the pharmacy is awesome!

ma
Review №28

They still have a lot of supplies. Not much meat, but eggs, milk, breakfast items and frozen foods. And I was told they get trucks in daily they just dont know what it how much will be on it. Stay safe everyone.

Ka
Review №29

Love to shop there everyone is always saying hi or hello, not just workers but other shoppers too. You feel good there and at home.

Do
Review №30

Great selection and layout

Kr
Review №31

I just had the best experience grocery shopping I’ve ever had. The ladies in the front were so welcoming and helpful. It’s worth out of my way to come to this location.

Bi
Review №32

This is one of my favorite Publix supermarkets. I love the layout of the store. They have all the top brands. Service is top notch and prices are moderate. A great place to shop for groceries, pharmacy needs and much more. I highly recommend Publix.

To
Review №33

Best customer service out of all other super markets. I’m a long time customer and will continue to be. Y’all are appreciated

Er
Review №34

Im never disappointed when I walk into Publix. Not only do they carry a wide array of products, but the fresh food has always been FRESH. And the staff are very welcoming, treats everyone with respect. Publix has become my store if choice

Ke
Review №35

Shopping is a pleasure here

Ja
Review №36

Great location! Very clean store and they have Back Forty Beer Company Naked Pig Pale Ale and Trick Top Honey Brown Ale! Great job Mrs Kelli!

Ke
Review №37

Best grocery store in America

Sa
Review №38

Customer service doesn’t exist here. They were rude at the deli counter, forgot my order, ran out of the meat I already ordered because they put my order behind 10 other people. I’m not a complainer but they clearly just didn’t care about the single mother standing there waiting for something I ordered 30 minutes prior. Won’t be back.

Sh
Review №39

Been to several Publix stores in the area when visiting family, and the deli departments are simply not equal to the Publix delis in Florida. I have never waited so long for chicken and then been given the wrong chicken. Its disappointing when you make a special trip to Publix for the things you are used to getting with ease at much busier delis.

Be
Review №40

Loved it

ja
Review №41

Had an excellent experience at the Valleydale store. I usually shop at the Lee Branch location but was over on this part of town today. George Watts went above and beyond to make sure I had everything checked off of my list. I will be coming back more frequent.

O
Review №42

Joseph at the Deli is a down to earth, wholesome guy. He went out of his way to help me get what I need and was extremely polite. Its people like him that keep me coming back to Publix.

Ca
Review №43

Great, as always!They have the honeycrisp apples on sale. It is my favorite apple, but expensive. They are on sale for $1.99lb, which is great. They also have Kellogg cereal buy one, get one free. I got frosted flakes and apple Jacks, my granddaughters favorite.Publix is a little higher than some stores, but you always win with the BOGO sales

Jo
Review №44

Always a friendly and helpful experience

Cr
Review №45

I wish Google would allow half stars because I would give this Publix a 4.5 out of 5. My only complaint is the sneaky high priced items. For instance $4.68 for Chips Ahoy cookies when Wal-Mart has the same thing for $3.50. Anyway this place is great. Well staffed and clean. The layout is different from the Lee Branch store but not in a bad way.

Cr
Review №46

Clean friendly store

An
Review №47

It was wonderful, I was shopping for a client and I found everything she wanted and needed. I was in and out in no time. Three of the workers we very friendly and helpful.

De
Review №48

The staff is always friendly and polite. The store is always clean. The fruits, vegetables and meats are always fresh. I 💘 Publix!

Ke
Review №49

I had a short list of items to buy, so as usual,I I got in and out in about 15 minutes. This location is logically set up and. I pick it over all the other Publix stores f

Ka
Review №50

Always a delightful experience! From the quality of the product to the employees!! Deli, seafood and cashier fantastic.

Jo
Review №51

The staff here are always very friendly and helpful. And the produce section always seems to have an excellent selection of quality fruit and vegetables.

Ci
Review №52

PLEASE BE CAREFUL! Despite knowing about the regular traffic violations, a.k.a. countless near misses that happen in their parking lot every day, and even a purse theft recently, Publix has ZERO security cameras in the parking lot and no plans to install any! I narrowly avoided injury in the parking lot last night due to another Publix customer driving dangerously, and management doesnt care. I COULD HAVE DIED and they wouldnt even be able to provide a license plate number.However, if you survive past the parking lot, the selection is good and the customer service is charming.

Jo
Review №53

Great service ! Nice produce, good meat, very clean! Only drawback is cola prices are not usually competitive. They even want to take your buggy to the car!

Ch
Review №54

Always friendly and helpful staff. Great selection of groceries and fresh produce

Sc
Review №55

Clean store

Mi
Review №56

Store was very clean and welcoming. The staff were courteous and willing to help.

Ry
Review №57

I love publix! nice clean store. good prices.

Jo
Review №58

Could not have been better everyone I met was pleasant and helpful.

do
Review №59

I always have a great time at Publix. Everyone is friendly and helpful.

Re
Review №60

I love my Publix always find what I need and the people and management are all friendly helpful.

Ta
Review №61

Great location.

Mi
Review №62

Amazing place!! Publix is the best thing to happen in this area in a long while.....

An
Review №63

The people who work there are always smiling and helpful. Love shopping there.

ga
Review №64

The staff are extremely helpful and nice. the store is always clean and well stocked.

RL
Review №65

This is a terrific grocery store and bakery. Exceptional service from people who smile.

Pe
Review №66

Good to see Angie the customer service manager!

Cl
Review №67

Everybody was kind and helpful until I got to the cashier who couldnt find it within herself to say good morning and to thank me for choosing this Publix to spend my money at.

De
Review №68

Great Service. Everyone I have encountered is friendly.HOWEVER, I am so tired of fighting with the baggers over taking my buggie out to my car. I understand that they want to be polite, but I shouldnt have to argue or explain myself if I want to take my own buggie out to my car. A simple, no thank you should suffice. Instead I find myself saying it 3 or more times every time. Its gotten to the point where I find it as a relief that I dont have a bagger.

Do
Review №69

Love Publix. Produce always fresh.

JC
Review №70

Clean store and friendly employees. Ive never had a bad experience.

Ro
Review №71

Always courteous, shelves always stocked, and good selection.

Di
Review №72

Delicious take out dinner.

M
Review №73

Well stocked, plenty of cashiers, and friendly service.

Lu
Review №74

Clean, stocked up, and helpful staff.

Pa
Review №75

Great location

Vi
Review №76

GREAT!

Ma
Review №77

Publix on Valleydale give me excellent service

Mi
Review №78

Asked for help and helped immediately

De
Review №79

I know they are more expensive than other grocery stores but I watch for the bargains they offer and the rest of it Ill pay a little more for because they really are friendly like their TV advertisement says

Da
Review №80

Clean and great service

Sp
Review №81

Can be a little expensive some times, but its clean and the staff ate super nice.

Tu
Review №82

I mean, they have food and i needed food...

Ca
Review №83

Great as always!!!

ev
Review №84

This place has M&Ms!!!

Za
Review №85

Good service

Am
Review №86

Love it!

No
Review №87

Excellent attention

Information
35 Photos
87 Comments
4.6 Rating
  • Address:5188 Caldwell Mill Rd, Birmingham, AL 35244, United States
  • Site:https://www.publix.com/?utm_medium=organic&utm_source=google&utm_term=google_my_business
  • Phone:+1 205-980-7500
Categories
  • Butcher shop
  • Bakery
  • Beer store
  • Grocery store
  • Deli
  • Wine store
Working hours
  • Monday:6:30AM–9PM
  • Tuesday:6:30AM–9PM
  • Wednesday:6:30AM–9PM
  • Thursday:6:30AM–9PM
  • Friday:6:30AM–9PM
  • Saturday:6:30AM–9PM
  • Sunday:6:30AM–9PM
Service options
  • No-contact delivery:Yes
  • In-store pickup:Yes
  • Takeout:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Organic products:Yes
  • Prepared foods:Yes
  • Salad bar:Yes
Amenities
  • Public restroom:Yes
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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