Ive been taken my cars here for over 15 years and I have not 1 complaint. Service is excellent, communication is excellent and they stand by there work

Marc and the staff here are phenomenal! I am very pleased with the way in which they operate and they are extremely professional and care about their customers needs. I am truly going to be a life long customer now!!

I used Jim Burke to repair my car after a collision and they didn’t honor the “lifetime” warranty at all. When I had issues with parts I know they had to repair or replace they said the problem was normal wear and tear and not related to the repair. Why offer a warranty if you’re not going to honor it. As usual when dealing with men, they’re dismissive because I’m a female and even more so because I’m a black female. Down right unprofessional causing me to spend unnecessary money to repair their f@!& up!

These guys are amazing. Mark was wonderful to work with. I absolutely recommend them.

The atmosphere was great. The Employees are so nice and helpful.

This is the best body shop I have ever dealt with. They are friendly and very up front with their estimates.

Everyone was SO kind and professional. Mark was incredible and made everything so easy for me. Great quality service!!!

The Staff Was Awesome!!! They Were Professional, Friendly, And Respectful!!! The Service Was Great!!!

The guy Mark said the alignment was properly done and if its out of alignment, it had to happen after it left the shop. Here the thing, the tires are wearing unevenly now. It wasnt before they put their hands on it. Take your vehicle to them at your own risk. Youve been warned!

Great customer service!

It doesnt matter what day or time I come in I always have a good and friendly visit here, the staff is wonderful.

Excellent customer service and incredible body work. Ive been on the receiving end of poor work at other body shops in the past where the paint didnt quite match or they rushed through the work, leading me to return over and over to have things repaired. But Josh and his team at Jim Burke made my car look exactly like it did pre-accident and kept me updated along the way. I couldnt recommend them more highly.

Unfortunately my car has been hit twice in the last 2 years and this has been my go to body shop. My car has always been finished in a timely manner with updates along the way. I have not had any complaints about their quality of work. My only issue is that they are so busy sometimes you have to wait before you bring your vehicle in. If I could drop off the same day they would be 5 star.

Marc took very good care of my Tacoma, thank you!!

If you need fair and honest people to provide an estimate or do body repairs on your car, you wont find anyone better! Thanls Mark!

Outstanding service. People are very polite, great to work with, and know their stuff. Great communication too!

Great Car Sales Men

This was the best experience I had with Jim Burke! My Jim Burke sales experience was awful!However, Mark, from the body shop, was great and very helpful! He completely understood my situation and worked extra hard to make things right for me. Jim Burke has a valuable asset with Mark working for them. I couldnt ask for anything better! I would say thanks Jim Burke, but instead, Id rather say thank you Mark!!

Absolutely the best shop in town. Very fast, very well priced - but they do not skimp. They use only the best parts, & refuse to install anything but the highest rated used and OEM parts. The shop manager Don is the most helpful man Ive ever met when it comes to helping you understand the repair process.

I never plan to visit this place again as long as I live.. They will tear up your car. They do all they can to get money out of you. Owning a Subaru Forester was a night mare. I will never purchased a Subaru again. Also if Eddie Hicks is there watch out.

This Alabamas best body shop by far tops notch Service and excellent customer care

EXTREMELY pleased. The fixed multiple parts quicker than expected, did more than I needed with the car, and were very flexible with my busy work schedule! Marc did an incredible job, and all of the staff were friendly.

Friendly staff and excellent service.

AVOID THIS SHOP. I took my wifes car to Jim Burke back in March. We got an estimate that was about 30% less than the competition because they said some work would not need to be done to get the car back in shape. Because the insurance company priced the work on needing everything, if we could cut corners, we could cut down on our deductible.Jim Burke did the additional work anyway, without running it by us. When we got the final bill, which was 50% higher than we were originally quoted, we complained because we had no knowledge that the additional work would be performed. We reached a compromise. I even remember saying, I want to make sure this is it. I dont want to get a phone call in a few weeks saying that theres something we missed.It didnt take them a few weeks, it took more than 3 months for them to realize that the insurance company had not paid them enough, so they call me and tell me I owe them $900. When I tell them that I cant pay the full amount, they told me that they were sending the account to collections for processing.Avoid this shop. They dont hold to their estimates, they do unauthorized work, and they then come after you months later because of an error on their end and bully you for something you tried to resolve in the first place.

Was stranded in Bama all the way from Michigan. After 2 other shops Jim Burkes got me in immediately even when they looked pretty busy and resolved the problem in less than 24 hours. Not only that but while we waited to hear on anything they went out of their way to make sure we were comfortable when the waiting room was full. Wonderful people, wonderful service.

They repaired the rear bumper and trunk on my 2015 Malibu I am impressed with the work ,and staff is friendly and professional I would recommend them to anyone. Steve was very professional.

The lady at the front desk was as nice as she could be. The large bald manager was rude and unprofessional. Too many roids I assume.

Jim Burkes did a great job fixing our car after we were rear ended. Top quality work and attention to detail

Hate it and after 20 years I will never buy a car from them 350 monthly car note and roll up Windows on a late model. Go somewhere else guys and take someone with you.

Best body shop in town! Quality work and customer focused even when insurance companies are not...

They are the best. Bill that works there has the best relationships with the customers

Did a great job fixing a bullet hole, looks like it never happened

I went for an estimate and I didnt like the offer. So I went with someone else.

Nice guys who take pride in their work.

Wonderful experience, great customer service. Thank you for your help.

Super easy to get an estimate. I was in and out in less than 5 minutes.

10 plus

They do excellent work.

They put my car back together after I hit a deer, and did it relatively well. Good people.

Very Good Service.

This place was slow and no one had an idea what was going on. Two of the techs smelled like pot. This place ripped me off and did crappy work on my car. Avoid this place at all cost. They are known to steal.

The work was okay but took a lot longer than expected.

Great job on our truck.

Awesome job

Over priced, wanted to replace too much

Poor customer relations

Great service!

Agree

Its was not

Nice work