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Urban Outfitters
7101 Democracy Blvd, Bethesda, MD 20817, United States
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Urban Outfitters
Comments
Al
Review №1

Worst store the manager is rude and staff is also rude. The only good thing is the music.

Da
Review №2

Rude manager and laidback lazy staff. I’m never going back.

al
Review №3

The staff is so nice, the space is so big and open, and i love the ambiance!

Wy
Review №4

Love this store especially this location. Clean and friendly staff and big store with lots of clothes

Si
Review №5

Return was seamless and easy

Nu
Review №6

Very safe and clean during covid times. And great cloths

Br
Review №7

Stopped by while I was on my break. I was greeted throughout the store by very friendly staff. Fitting room experience went smoothly. I had a question about an exact item I needed and a very knowledgeable lady assisted me with great options. Amazing customer service from this store. As a manager in retail this is what I like to see.

Br
Review №8

The store was neat and clean. The sales associates were no where to be found. Customer service is lacking (at least during my visit).

Al
Review №9

Love it here. Employees could engage and interact with you more on the floor but still I always have a great time every time come to shop at UO

Am
Review №10

This store is huge! It has a great selection of men and womens clothing, accessories, beauty items and home decor/appliances. Their sale section could use a bit of re-organizing, but thats probably tough to do when so many people go through it in a day. Sales are always clearly posted in the areas of the store with those items, and they even have a photo booth that you can use for free. Using the changing rooms are a breeze and the sales associates are helpful if you need anything.

Al
Review №11

Rude manager rude staff this place is Toxic.

Jo
Review №12

It is definitely for the younger crowd the selection is good it is trendy but the quality is questionable

Ra
Review №13

Different set up from other UO sites. If you want women/girl clothes, this place is great! But the guys selection is slim--maybe 15% of the store.

Im
Review №14

Great UO location! Well kepted and the associates are super friendly and helpful. Good shopping experience.

To
Review №15

Always a pleasure to shop here, clean store, helpful staff, always pleasant.

Lo
Review №16

My kids love their cloths, they have good clients service,!- little overprice, when kids use it only one season

Me
Review №17

Jose is the WORST employee, extremely rude. He seem to be the manager because everyone would refer to him. All other staff were nicer but him. Constantly rolled his eyes at my mom and I. Can’t believe a manager would behave this way.

Ca
Review №18

The staff 9s super nice

Da
Review №19

The store is a mess. The staff is rude. And they sale other brands over the original price. Example- found a north face hat to buy the north face price tag said $25 got to the register and the UO price is $30. Get over yourself UO. I ended up ordering from amazon while walking out of the store. It’ll be at my house tomorrow.

Ra
Review №20

Love this place for taking ALL my money! The price you pay for having a teenage daughter!! Well worth it!!!!!!

Ri
Review №21

Management is great but some of the regular employees shouldn’t be in customer service if they hate their lives and/or jobs.

An
Review №22

I came their on the first couple of weeks after the grand opening. The stores too cluttered, the mens section didnt have a lot of things, and most importantly RUDE STAFF MEMBERS.(1) I was hugging my girlfriend and a manager was looking dead at us(2) i ask for an opinion about the fit of a shirt i was trying on and the girl was very rude(3) I wanted saw a shirt online thats a sales item and the cashier gave me attitude like i did something wrong to her so i just left and didnt buy anything.OTHER URBAN OUTFITTERS ARE 1000 TIMES BETTERDONT WASTE YOUR TIME AND MONEY TO THIS UO

Te
Review №23

This used to be a 5 star place for me, but in the past few years I have not enjoyed their selection in the clearance section. Its clearance so I cant complain too much, but thats its only pull for me.

Pa
Review №24

There are lots of options for everything. From shirts, to socks, to records, to pop sockets, and everything in between.

Sh
Review №25

I dont know about the last person but everyone there is so nice

Is
Review №26

Cute clothes for teens but pricey!

Ka
Review №27

Nice clothes, many different kind of products

Sa
Review №28

Vinyl records didnt have price on them but no one to ask.

Li
Review №29

Very high quality products and great employees

Am
Review №30

I like the clothes and employees are very nice

ko
Review №31

Theres a cashier that just doesn’t know how to talk to people, shes so awkward and i know she hates me, everyone else is really cool and the manager is nice

Jo
Review №32

Very neat and hip srore

Ka
Review №33

I am a mom of a teenage daughter....the place is torture bc it takes us an hour to go through and try half the stuff on.

MV
Review №34

Good to shop here for Teenagers

Ry
Review №35

This store is miss managed and the staff I delt with were very rude

Pa
Review №36

A little higher in price than expected 💵💵💲💲💲

Ga
Review №37

I love this store :)

Ta
Review №38

Trend setter for young kids but pricy, not for everyone.

Vi
Review №39

Interesting clothing and accessories

Pe
Review №40

Mmmm

Ar
Review №41

I love this location

So
Review №42

Ridiculously long line, 2 cashiers, and at least 3 sales clerks on the floor. No one had the sense to open another check-out line. Smh.

Ri
Review №43

The style isnt the most glamorous

Ma
Review №44

Extremely rude staff

Sa
Review №45

Excellent

Ya
Review №46

Okay

Xz
Review №47

They are very racist; When they left, they stopped me just because they had a bag as they say: Nothing should fear nothing I asked 3 times if they had seen something in the bag and the employee told me the stupidest answer: he was only doing his job. Of course I only agreed to give them the bag and they checked it for me, without any problem but in all my 18 years it is the first time that they bother me that way, the absurdity is that the store was empty enough to be able to observe to each client that entered the store 😡 total disappointment !!! I never return to that store 😡😤

Ro
Review №48

Good prices

Ri
Review №49

I loved the design of the store ...

Information
18 Photos
49 Comments
4.1 Rating
  • Address:7101 Democracy Blvd, Bethesda, MD 20817, United States
  • Site:https://www.urbanoutfitters.com/stores/bethesda?utm_medium=organic&utm_source=google&utm_campaign=local&utm_content=179
  • Phone:+1 301-767-1626
Categories
  • Beauty supply store
  • Clothing store
  • Fashion accessories store
  • Home goods store
  • Record store
  • Shoe store
Working hours
  • Monday:11AM–7PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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