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Cricket Wireless Authorized Retailer
6946 Cermak Rd, Berwyn, IL 60402, United States
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Cricket Wireless Authorized Retailer

Comments
Qu
Review №1

Yara was extremely helpful and patient with me. She was outstanding in the process of filling a claim on my damage phone. Her attitude was so excellent and professional. She was exceptionally knowledgeable about my situation, other gadgets and procedures of the store. Cricket is so lucky have an employee like Yara.

Sa
Review №2

Staff is friendly and has patience to help with any issue.

Ca
Review №3

I had a very good experience today with the name of Yara the store manager helping me she always very good at what she does she always explaining things about the phone we buy in details I love I will never purchase a phone at any other store 6946 Cermak the only thing I hated that she always there and need a break she doesnt mind she work tireless pls reward her and with help because her job is very well done and she does it very well very well she a keeper..Great 👍 job sweetie keep up the good work we need more of her🥰

Br
Review №4

I’m Bridget I called the Villa Park store and got Yara and she walked me thru how to save my Photos and videos she was so patient with because I don’t know how to do all that back up stuff she differently is a asset to your company and I would recommend others to your store because if Yara

bi
Review №5

Awesome prices and great people.. very knowledgeable.. went to another cricket store.. Then went here.. huge difference in a good way..

Ta
Review №6

No reason to go here! The representative that works there is no help, and gives out the worst attitude! No help at all! Defintly recommend another store that has the patience and skills to actually help out you phone needs

Jo
Review №7

One of the best costumer service experience.

Ga
Review №8

Very good service and informative very nice people to do bisnes

da
Review №9

Very helpful good customer service

Mi
Review №10

People are great here

Ni
Review №11

Came in a week ago to switch over, the lady there was trying to tell me the phone I was buying came with a “free phone case” and I HAD TO PURCHASE THE WARRANTY. Complete scam, went to another cricket and bought my phone and switched over with out problems . According to the lady at this location “ALL CRICKETS ARE DIFFERENT“. So don’t come to this one y’all. (:

jo
Review №12

Very helpful very nice

Te
Review №13

I went in here about 2 months ago and asked to switch phones between 2 lines on my account and I got told they couldnt do that because the phones I wanted to switch between one was and older model and the other one was new. They basically were telling me they didnt want to switch it because the phone I hated they likeed and was a newer phone (are you using it?? No) after arguing about it they said it was gonna cost me $30 because I had to buy 2 new SIM cards. So I went to another store and it cost me 20 for 2 SIM cards and I got no attitude and being told it was dumb to switch the phones anyway cause I was going from an upgraded phone to a downgraded phone. I will never step foot back in this rip off location again!!

Al
Review №14

I paid someones bill

Br
Review №15

Great Staff.. Very knowledgable

Ma
Review №16

Waited more than 1&1/2 hours and no phones in stock

Os
Review №17

Ample parking - Super friendly employees

Sh
Review №18

Hi this Jon lorenzi this at cricket in Berwyn Yara is my representative shes worked hard and diligently and my wife and I got new phones that we have we been longtime customers and very happy and recommend five star rating that shes done a tremendous job okay thank you very much .

Be
Review №19

Switch Over To Cricket Take Free One Of the 7 Phones Select Samsung A12 Or Moto G POWER & Get with Unlimited Plan you Get Free HBO MAX!! 1 YEAR Free of Sams club Cambiese a Cricket Y Llevese un Celular de los 7 opciones cell Opciones Gratis Samsung A12 Oh Motorola G power 3 Y Con el Plan Inlimitado incluye HBO MAx !!

Jo
Review №20

Best people at Berwyn store Yara has been faboulas worked with me for 4 days to get my phone transferred from great all and Chris great great people you are so lucky to hAve them. Joan bromberek new cricket customer

Ro
Review №21

The time that i was there i was paying my monthly service when i found out about auto pay it got easier at first it was confusing but wonderful.

Da
Review №22

Hi. My name is Dan, and Ive been a cricKet subscriber for almost a year. I had the pleasure of being assisted by Yara and Zarai at this particular location between Sat. Nov 1, 2014, and Thur. Nov. 5, 2014, for a device trade-in and exchange. The efficiency and knowledge of these two young women are unsurpassed. Courteous and extremely accomodating, understanding my concern and what it required to satisfy them. Indeed, I was! I wouldnt see the need to go to any other location or even change to a different wireless service provider. Both the 3G and the G4 networks operate with amazing speed! Im very elated with my selection and the service which was provided to me and I am happy that youre around!Kindest Regards,Dan N.

ch
Review №23

Freaking awesome place great customer service

De
Review №24

Great!

J
Review №25

Good service

Ro
Review №26

No comment

Ed
Review №27

Good

dj
Review №28

Pricey

Ke
Review №29

👎👎👎

ra
Review №30

It is a terrible experience, you come to pay your month and you ask them why the signal is going off and they answer you, I do not know since yesterday I am calling customer service to pay my bill and they are not available even in the app

Se
Review №31

Excellent atention

Ce
Review №32

Very kind lady

An
Review №33

Excellent attention

Fa
Review №34

Good service and attention! 😊👍

Re
Review №35

Very friendly staff

An
Review №36

Very good excellent service

Information
58 Photos
36 Comments
4.5 Rating
  • Address:6946 Cermak Rd, Berwyn, IL 60402, United States
  • Site:https://www.cricketwireless.com/stores/ll/US/IL/Berwyn/6946-Cermak-Rd
  • Phone:+1 708-317-4547
Categories
  • Cell phone store
Working hours
  • Monday:11AM–6PM
  • Tuesday:9AM–7:30PM
  • Wednesday:9AM–7:30PM
  • Thursday:9AM–7:30PM
  • Friday:9AM–7:30PM
  • Saturday:9AM–7:30PM
  • Sunday:9AM–7:30PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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