Items were not delivered as per contract. Several items were not placed on original truck and I was not notified until 11 days later. As of this review, these items are still in New Jersey with no definitive plans as to when they will be transported to Florida. Staff is either non responsive or not helpful. Worst customer service I’ve ever encountered. They are in possession of all my personal and many sentimental items with no promise of delivery date. And all they have offered is a very minor credit. They were recommended by a friend but engaging their services was the biggest mistake!!

Liberty moved me and my husband on sept 4th. They were phenomenal. Professional and fast. I could not believe how well they work as a team it was beyond my expectations . And they were so nice. You guys deserve a raise! I will recommend this companyThank you so much.

We had the BEST experience with The Liberty Group. We had an entire house of furniture in storage with another company. We received a letter on a Wednesday, that we had to have our possessions out of storage no later than Friday and we were not in the same state!We called Liberty and within 2 days they removed, inventoried and moved our things to their storage facility for another year.Liberty just delivered our things to our newly renovated home. They arrived early, with a team of 5 super professional people, who all had a can do attitude. They treated us and our belongings as well as our new house with great respect. HIGHLY RECOMMEND!

Moving cross country and at least 1/3 of our possessions were not on the truck- company had split our delivery with another customer- even though we had to pay iIN FULL! 10 days later and still not received with poor responsiveness or urgency from the mover.

They were awesome! Liberty did an amazing job moving us to Florida . It was a pleasure dealing with Rafael and his crew. Five stars all the way around!

This is an excerpt from an email to Beth Lilly, Director of Operations / Project Executive...I am writing to let you know of my experience with Lisa Hagerty which, I may add, has been wonderful!A recommendation from a friend and relocation director at a large real estate company in Somerset County brought me to The Liberty Group and, after my brief interactions with employees at the company, I have thanked my friend profusely for the recommendation! I have spoken with Lisa several times and from the first minute of the first conversation, I could tell she was friendly and personable. After subsequent conversations, it became evident that she was also knowledgeable, professional and a sheer pleasure to work with! Although the real estate market is red-hot, and I know everyone involved in real estate is extremely busy, Lisa is on top of things and, as busy as she gets, remains friendly and professional.If you can find a way to clone Lisa, it would behoove you to do so. ;) Her customer service skills are excellent, as well, and she made me, as a customer, feel like the only customer she has. Not an easy task during the summer months for someone working at a moving company! :) I have another, larger move in the next couple of months and I will not hesitate to use The Liberty Group and I will make sure to spread the word… And as you can tell, I am not shy. ;)Beth, please be so kind as to put this email in Lisa’s personnel file and recognize her for her outstanding representation of The Liberty Group.

I called this company 1 week ago, gave all of my information and was given a date for a virtual quote a week later. Keep in mind my move at this point is 5 days out. I received a call from the virtual agent having to move my scheduled time because he was working from home and his house was busy. I accommodated the move although it was an inconvenience because i have heard and read good reviews. I just received my virtual quote and i called back to set up the service only to be told he just found out they have larger jobs and now have no availability until another week and a half.. Virtual agent was Keith Haszto. Extremely unprofessional service, unreliable and untruthful. Being told they had larger jobs is evidence they got a better offer and care cancelling a quote given. Dont use this service as you will be let down if they get a better offer. Very disappointing

Had an amazing experience using Liberty to move out of my apartment. My movers were five minutes early and professional. They made moving an easy experience! Thank you guys!

Rafael and his team are what you want in a mover. Period.

We were very pleased with the services provided by Liberty. From the start, Ed Scott met with us and explained in full detail what we should expect and what the process was.The move itself was conducted timely, efficiently, friendly and professionally. Pricing was reasonable and there were no after the fact surprises.We asked about their building department and eventually hired them to perform various projects at our existing and new homes. Again, they provided professional and friendly service; and, went the extra mile in responsiveness.

The Liberty Group movers provided the best moving experience I could have imagined... Way beyond my expectations from the initial estimation process through placing the last piece of furniture in our new home in Pa. We had them move furniture only, doing our other belongings ourselves prior to their involvement.The estimation process was thorough, helpful, and accurate (we actually received a credit back because our weight was less than the computer generated estimate). There was good follow-up prior to our move date. The moving crew was exceptional. They showed up at the promised time, carefully packing and wrapping everything, and no time was wasted during the day. They were very respectful, explained the process, and were meticulously neat and clean in how they treated both the old house and our new home. Everything went great and I honestly cant think of anything negative about the entire experience.I would recommend this outfit to anyone I know. They took a potentially stressful day and turned it into a positive, satisfying experience.Thank You Liberty Transportation Team (and I do mean TEAM !)

These guys did a MARVELOUS job! I was moving from New Brunswick, NJ to Plainsboro, NJ and Juan and his team were so great and so professional! I cannot thank them enough for all of their hard work because I was so stressed out about this move. Nothing was broken, and they also showed up early AND did not charge us for the extra hour. I will definitely use this company if I move again. I found them through Mayflower Movers and being that theyre a big company, they only work with professionals so you know that Liberty has to be great. Barbara was also extremely helpful as well. It was a very pleasant experience from start to finish. They made my move so much easier and stress free.

I utilized The Liberty Group for my move from New Jersey to Georgia. The representative, Kenny Savoy, was knowledgeable, courteous and professional. He was able to clearly explain the breakdown of the cost and how the process worked for my move. The movers that retrieved my items were professional and courteous and wrapped and protected my furniture upon pick up. All items are insured at a 100%! The delivery of my items took less than a week! I would recommend using this company for your next move.

All the guys were super awesome and very polite! They were early to arrive and worked the whole time they were here. Cannot say enough about how professional and efficient they were! True price to estimate as they came out and saw what was to be moved!

Very professional and CAREFUL. The guys were friendly and meticulous about not bumping into freshly painted walls. Were great about set up too! I would recommend.

A team of four very respectful men came to my mothers home and made the move happen. I was impressed with the care they took to check each item, point out anything in advance we should be aware of, wrap everything securely, and pack it onto the truck. At the other end, they were careful to cover the new carpets, very patient with our directions of where to put things, and very pleasant and professional over all. Many thanks, Liberty Group.

We were very satisfied withe their locked-in quote. Our movers, Justin & Kam were efficient and very respectful of our items. I would have given the company a 5 if we could have received our items a few days earlier, but it was delivered within the time frame given.

I was very pleased with my experience with Liberty.Justin was a great help with much good advice when he was at the house writing up the estimate for the move. Mine is a slightly complicated situation because it is a 2 stage move.I was also pleased with the workers who did the moving. They were very courteous and seemed very competent. I was particularly impressed with how they handled an extremely large piece of furniture.

If you are moving to Florida, DO NOT USE this trucker. The team in NJ were fine, but the delivery crew were horrible. They were 3 hours late and in a rush, they broke things, and were are missing cartons. We paid for a national van line (United/Mayflower) but they used a UHaul truck to make two small deliveries. Was anyone watching our stuff? I don’t think so.

I was moving from Long Island to NJ and LIberty Transportation and Storage was the company my employer contracted for the move. I was nervous about the move after reading these reviews, but my experience was nothing short of Stellar. Dave and his team showed up on time and were incredibly fast, careful, efficient and friendly. They treated my stuff as if it were their own. I could not have asked for more thoughtful and careful movers. All of my things arrived, with not a single thing damaged, inclusive of fragile china. Everything went like clockwork. Our things were unpacked and Dave insisted that I inspect everything and make sure that everything was in the room I wanted it to be in. What an amazing experience. This team was the best indeed.

The packers and trucks loaders were Courteous and caring when handing our possessions.I can also say the same for the team that delivered our possessions to our storage in Texas.

Our experience was exceptional from start to finish. Pricing was fair and the team assigned were very professional and knowledgeable

Everything about the services received was beyond expectations. The movers were friendly and followed my instructions to the letter. They took the time to do the job perfectly. Very pleased.

I referred you to a friend of mine that is also moving to Florida.His name is Stan Proskurnia @ 24 Merritt Terrace Matawan, NJ 07747. I hope he calls you for quotes and to determine what moving and storage services are provided by your company.What us your phone # to call you directly?Regards,Frank Muscillo

Very professional and courteous moving men. Communicated clearly and the move went without a glitch.

Thanks so Much Liberty Group for making our move a effortless experience! Mike & Denise

The move was very hectic. The movers asked us few questions and ended up moving garbage and stuff that was meant to stay in the old house. The insurance they sold me was a joke, only meant to kick in if the truck was demolished. The movers didnt wrap my furniture properly, it came to my new home scratched and the insurance didnt cover it. They werent careful enough for me, I wouldnt recommend them.

Staff helpful careful and efficient

When you decide to get an estimate from this company in my case from Ed Scott, they will tell you that there is no charge from there warehouse to your home and vise versa, that you are only charged for the hours when they get to your home to the time they leave, NOT TRUE! THE DRIVE TIME THAT THEY PUT ON YOUR ESTIMATE IS ACTUALLY THE DRIVE FROM THE WAREHOUSE TO YOUR HOME AND VISE VERSA. After you question this, Ed Scott gets all nasty and does not even let you say a word. NOT GOOD BUSINESS. BUYER BE WARE!!!!!!!!!!!!!

Customer service is not only their top priority, but also a way of life.

They are wonderful

Roland was the best!

Great service friendly workers

They give good service