This place is awful! We bought a Van from them and once we drove it back the 2 hours to our shop our mechanic discovered a mountain of issues. Brakes were metal to metal, rotors ruined, all the molding was missing, no switches on windows (they did send us those so thats a positive), seat belts didnt work and now weve found that the front motor mounts are broken. We have tried to talk with them just to get some credit for the brakes but they hung up on us and wouldnt speak to our office staff as this is a business. DONT BUY FROM THESE PEOPLE. ED and his crew are very terrible people. They did offer to fix the brakes if we drove it back down to him, however the brakes had to be fixed so someone could drive it!

Great selection no hassle

On august 12th 2021 I purchased a 2007 Pontiac Solstice with this dealership, upon the test drive the check engine light was on and the vehicle was emitting smoke from the tail pipe. With these obvious concerns about the car the salesman named Mario informed me that they were because the previous owner had installed a high performance air filter. I was still suspicious but Mario offered me a GWC warranty for 2,800 dollars which was supposed to cover any and all problems the car had. The car is not a daily driver but even then it did not last even 30 days. The solstice is currently in a mechanics shops because several problems began to spring leaving it in its current undriveable state. These problems consist of the clutch being shot, several broken sensors, mechanical engine problems and heavy engine oil leaks. Up to today all the problems have not been identified and now the conservative bill is racking up to be more than 4,000 dollars. Worst of all the almost 3,000 dollar GWC warranty only covers 300 dollars of the total damages. Ignoring how ridiculous that is my main question is how did a vehicle that didnt even go on the road 10 times pass a California smog check and was able to be sold at all. This dealership is not accredited by the better business bureau and looks to be highly fraudulent. If anyone is to to have business with them I would highly recommend bringing a mechanic but I would even more highly suggest staying as far away from them as possible and to ignore the joke of the warranty.

Bought a sprinter van from these guys. Check engine light was on but was told not to worry. It was due to a dead battery and once it recharged, the light would turn off. Turns out the catalytic converter had been stolen. On top of that, the rear AC unit was cracked causing the condensation to leak all over the cargo area. Bottom line, over $3K in repairs after paying full market price. Ed is the typical shady used car salesman. BUYER BEWARE!!!

At first I was iffy because of some bad reviews, but after talking and getting to know Edmond more, I realized that the reviews were a bunch of people that buy a used car and expect for it to be BRAND NEW, which even New can have small issues, they dont do a full check on the car and even come 2 years later to complain about the car. REALLY?!?! ANYWAYS, I came from SACRAMENTO and bought a wonderful Ford Transit 250 for my starting Business, Drove back and had NO problems at all, I would DEFTLY recommend.

Mr.Hinde is very knowledgeable staff who helped me look for my fleet vehicles. Cheers! 🚙

Ed and the rest were helpful and kind. They do honest business. But Ed went all the way to ensure I get my car and running.and I would easily refer friends to you guys. Thank you Bestbuy autos with your neat cars with low mileage👍

I was searching for a cargo van and went to Best Buy Quality Car in my search. Ed was patient and had the best deals. I chose a van but when I came back I changed my mind and wanted a larger van. The switch was no hassle and even though that day was busy it didn’t take forever to finish the deal. Ed even took care of an air conditioning flaw with no hassle or dispute.

I bought a used cargo van after my work vehicle was stolen. The experience was very good and I feel like I made the right choice. I would definitely recommend these guys

Bought an explorer. No oil, broken sparkplug, un washed. But the engine was strong, thats the only reason I bought it. Bring a mechanic. Ed is a good man, and wants to do whats right, but bring a mechanic.

Amazing service and quality cars! They are so nice and NOT PUSHY here. We bought our dream car at an amazing price and it runs great!! Highly recommend

I would not recommend dealing with these guys. Ed and Mario are blatant liars and are incapable of communicating clearly / truthfully. IF you want to drive off their lot with a vehicle that youre financing, you will need to have the check from the creditor IN HAND. They told me that they would accept a letter of approval, but they didnt. I wasted an entire day at their lot only to sign paperwork to purchase a car and not even be able to drive away with it. To top it all off, they will say anything they need to in order to get your lender off the phone. This will lead to needless confusion between you and your lender.

I was shopping for a cargo van and looked at several dealers. Ed was able to give me the best price around. Also he worked with me on.my credit and got me a very competitive interest rate.I would recommend Ed, he seems very honest.

Great guys. Bought a bmw 6 series with super low mileage.They were helpful and made it quick and easy to get out the door with my car.Also, Charlie the office dog was adorable and my girlfriend and i spent 30+ min playing with him

Dirty trucks, they dont even clean them, I thought I was in Tijuana!

Ed found the vehicle I wanted in the price range and condition I asked for. He worked for me in a most professional and relaxed manner. Resolved a mechanical issue with a superb level of service and attention.

Unfortunately I decided to ignore the bad reviews. I visited this used car lot after searching online for specific mustangs. It was a bit of a drive, but the specific car, a 2008 Ford Mustang GT, would make it worth it in my opinion. Test drove it, and was promised by Mario that I could take it to a Ford dealership to get it inspected. I called the office the next day to confirm that the car was still available and that I could pick it up for an inspection. After driving nearly an hour, and waiting in their office for about 20 minutes, I was told that the car was being sold to another buyer, even though he had told me I was the only one looking at the car the day before. I was told I could buy the car before the other buyer, but could not take the car off the lot to have it inspected. This sketchy place reeks of BS actions like this. Definitely stay away!

First and foremost Mario was a great sales man. Make sure you fully pay attention to every detail. I was told that all the issues with the car would be covered by the extra warranty I purchased. However I was provided with whats known as an admin key, restricts the cars speed and volume of music. The manager of the dealership said sorry but they wont be taking care if it, which means im now responsible for the 500.00 charge the Ford dealership is going to charge me. The back up camera is not working, a/c is broken, steering needs repairing, tires sensor is faulty, these are things I pray will be covered by the 2,500.00 warranty I paid extra for. Im just very disappointed with management and wish I had picked a different car from some place else. Take a mechanic with you to check if out with you, and have fixed before driving the car off the lot.

The salesperson was very informative and willing to help. He answered all my questions and went above and beyond trying to help me out.I would definitely come back here.

This is the 10th car Ive purchased with this dealership. Every car Ive purchased has been a reliable car and reasonably priced. All of my family members drive a car purchased from Ed. I highly recommend them. He has never disappointed me. Thanks a million!

There was a miscommunication at first it was quickly resolved. We got a great deal they are definitely not trying to bamboozle you or hide any issues with the cars. They are used cars and do your own due diligence. They were upfront and honest and easy to work with. Edmond took care of some minor issues with the car though he did not have to. Thank you for a great deal on our 2016 Toyota Sequoia. We are very happy people

They misquoted the amount that I am financing by nearly 10 thousand dollars, GROSS ERROR! only to later find out from my loan company. WHAT A MESS OF AN OUTFIT! Ps. Said theyd order ths missing hubcap for my van, no word 40 days later, will not reply to my emails. Edit: 3 stars, car still running fine.

Hi,I have been using Best Buy Qualit Cars for over 4 years and they have been Excellent . Easy process , easy to find your wanted car and very experienced when it comes to financing the cars .Thank you .

I dealt with Ed and Mario and had a great buying experience. Great job gentlemen and Ill see you next time!!! BTW, the Jeep drives fantastic...

I bought a car with a valid registration and plates from this independent dealer. When asked to agree to the total owed, I asked to see the line items and found a $500+ charge for registration. The dealer then made a pretense of verifying that the car had plates and registration , then promptly removed the charge. But of course they knew all along the car had plates since they knew Id test driven it. Then I had to sign an as is contract after which I was told the dealer had only one key on my almost new 2019 car with only 2000 miles on it. The local Ford Parts Department speculated this dealer kept the second key which programmed costs over $500+ to replace. Finally, the dealer said that only a rear bumper had been replaced following a minor accident but the CarFax I bought documented both front and rear damage from the one month the car was in service prior to my buying it. I did not give one star to this dealer because I liked Emanuel, the original salesman, who was off duty when I bought the car from the owner and another salesman.

Kind hearted staff and honest about each of their automobiles.

We are a transportation business and buy lots of vehicles all over Socal but this is by far my favorite place. No need to haggle vehicles are priced to sale and when I go in paperwork is ready and just needs signed.Literally in and out in less than 30 minutes. If your looking for a vehicle this is the place to go Ed and Mario are the best!

I recommend you to dont buy at this place customers service is so bad plus they dont sell you the vehicles in good conditions

Many is great service here. Very good black cars here suv and Cadillac sedans.

Do not shop here, you will waste time and money. They do not know the inventor they have. Mario told me they had a car, 8 hrs later went there and then he told me that the car had been sold, sorry. Go elsewhere, dont support these types of lazy businesss.

Highly not recommend the owner is dishonest he sold us a salvaged auto with a lot of hidden problems he over the phone they claim that this car have minor issues like dents but In reality check engine light got bypass by their mechanic which is illegalDo yourself a favor either take the vehicle to your on mechanic and test it or buy from another placeThe peoples in this dealer are not straight!They min they drop the carWe found that breaks need serviceEngine cooling fan doesn’t workTransmission issuesEtc.That’s was a nightmare of experience

As everyone else has said DONT buy from there! Bought a car with a problem that they said they would take care of and they refused to pay for the $200 repair! Really cheap! And they want repeat business?! NO way!

This is place is like junk yard sale but want top dollars

Great prices and good quality vehicles. Mario was very helpful.

Bought a Truck from Ed. No pressure seemed up front with any issues.As with any used vehicles you take your chance.

I came to pick up a car here for a friend who purchased from out of state. I asked what services they performed on the vehicle prior to sale and he Told me they do a safety inspection. As soon as I entered the vehicle the TPMS (Tire Pressure Monitoring System)light was on. When i asked him to please inspect the front passenger tire for leaks (since air doesnt come escape a properly sealed tire) And he became aggressive and refused to speak with me.I brought the vehicle to MY tire shop and they found a nail near the side wall(unrepairable)Had to purchase a new tire for a vehicle coming off a Sales lot (unbelievable) Had I not the vehicle would have had a major blow out on the highway and caused injury and or Death. (Sprinter vans are top heavy and a front blow out is disastrous)

Dales person promised to send 2nd key in 2 weeks when I bought a used car here. They never sent 2nd key. Later I visited them, they said that dales person was gone. They said they did not have to anything.When you go this place, you need to ask them to wright down everything they promise on paper and Len them sign.This place would Never be trustworthy!!!

Rude and unprofessional.I am in San Diego and have been searching for a new car. These guys advertise on Craigslist in San Diego, despite being in Los Angeles more than 2 hours away. They were advertising a 2011 Inifiniti EX35 for $17,998. Before wasting my time doing that ridiculous drive, or their time if the price was not flexible - I emailed them asking if they could take $17,000 out the door.The response was not kind at all. The message ended with ...please do not make such a low ball offer.First - the offer was not far off from their asking. Second, that is not how you attract customers by insulting them on a first interaction. I told him simple no would have sufficed as opposed to the insult.I think some dealers forget they are out to get our business, not the other way around. Treat people poorly then do not expect to be successful in business.Luckily for me there are hundreds of other dealers out there, many who are not rude.

The worst manager ever ??? So urgent and no respectful

Without going into too much detail, just read the negative reviews on yelp and google, they tell the story of this dealership.

Terrible experience. Didnt fix anything they said they were going to fix. Car started having problems. When they said my car was being fixed they forwarded all my calls. They would not talk to me. When I got the car back it was exactly the same and the check engine light came on. Never go here. The will just rip you off. I wish I would have never gone

**DO NOT PURCHASE a 2005 Jeep Grand Cherokee Gold Color** See below for all the troubles that vehicle has !!!**WATCH OUT** CROOKS REPEAT CROOKS** I was sold a 2005 Jeep Grand Cherokee with a Front Axle Shaft Broken, Upper Front Differential Mount cracked, Exhaust Gasket left side with a major leak, leaking raditor, shifter assemble not complete. Please everybody safe yourself the headache and go else where dont even waste your time with this delaership. Ed and Mario (salesperson) are crooks they kept my depsoit money $5,000 and now gonna be in a lawsuit. I wanna rate zero stars but I have to enter one to leave a comment. So please just go to the next dealership and save yourself the headache.

I bought this car long distance. When the car arrived, it had multiple problems that had not been disclosed. I had asked before purchasing if everything was in good workig order. They assured me it was. I specifically wanted to be able to use my phone with the bluetooth system the car stated it had. When it arrived, the radio was a cheap no name brand that had been very poorly installed. The power folding mirrors do not work, the muffler has been replaced with a non stock muffler to make it louder (something I did not want), the airconditioning was barely blowing cold air. The rear ac did not work. Their seems to be a minor electrical problems that periodically causes static on the crappy radio. Their is a very slow leak somewhere is the coolant system. It was down at least 2 quarts of oil when it arrived.

Cars are junkers these guys buy most cars from Copart auction cars etc. The cars seem not to be reliable nor trustworthy sales agents .......make sure you get EVERYTHING IN WRITING. Please read all information ......check carfax they also only give a worthless warranty but no warranty on the motor etc just basic stuff that cost pennies ......check the car out THEY EVEN CHARGE YOU $75 to bring it to aechanif that shows you all they want is money .......hopefully the BBB acts in them

DO NOT BUY FROM HERE. I BOUGHT A CAR AND 45 DAYS LATER THE ENGINE WENT OUT. THE MANAGER DONT CARE AND WONT FIX IT. THIS PLACE NEEDS TO GO OUT OF BUSINESS. A WASTE OF TIME AND MONEY.

The most awful used car dealer ever! Dont come to this place, its waste of my time to publish a review for this kind of shady place.

Bought my first car here worst experience ever I cant tell you enough I rather have saved my money and gone somewhere else but I would never ever buy a car for me and I will come and its anybody and thats the god honest truth really do your research before you go waste your time with these guys I dont really like to leave bad reviews but these guys really really deserve that you just cant imagine its just my stories too long to post on here but it just a word of advice do your research before you go to them think about it 2 or 3 times before you sign on and and buy a car from them and Im not trying to throw shade or anything its just the god honest truth take it or leave it

Old cars

It was ok

Don’t buy there.

Poor customer services!!!!

It is the best diler in the market, it has the best prices, they are very sincere, they have banks that are willing to help Latin people, they will not go out of business with zero interest because they are not new but if you have good credit you will get better for your car. Brothers, if you are looking for a mini van, it is better to have many models. You do not have insurance, accept with ITN everything has to do with your credit that has value, do not be sudden. I carry three trucks very well I highly recommend it. ASK FOR MARIO OR HIS TEAM THEY ARE WILLING TO HELP YOU.

These cars do not work, they sold me a corolla with the transmission scrubbed, it was throne 4 days after I bought it and they did not want to answer and Mario the seller was aware that the car was damaged, so do not even look out that they sell cars in very bad condition. state . They got me stuck with $ 16,000 and that is not too bad that

Buy a rav4 and I still have it to Mr. Mario

Liars ... On the phone ... Liars ... In the shop ...

The best cars and very friendly and attentive