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SHOES-n FEET
15015 Main St #102, Bellevue, WA 98007, United States
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SHOES-n FEET

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Ti
Review №1

This is a great store with awesome selections and stellar customer service! Chris went above and beyond in helping me find the right shoes to get back into running after a long break. I was very happy to shop here and highly recommend Shoes-n Feet!

El
Review №2

Pretty good store, with a good selection of shoes. My only qualm is that it was quite busy when we were there, and the staff members kept losing track of the order in which customers arrived. (They didnt lose track of me, but I did hear two other women telling staff members that people who had arrived after them had been waited on first.) It might be a good idea to use some sort of sign-in system for particularly busy days so no one gets lost in the shuffle.

Tr
Review №3

100% recommend. Extremely patient and helpful staff. Large selection. Ill be back.

Mo
Review №4

I came here close to closing time with extremely sore feet and was helped by a gentleman named Josh who was very helpful and informative!He had me try on a brand named Hoka and my feet felt better almost instantly! He displayed great customer service to me and I very much appreciated his patience and professionalism! I am a returning customer and will continue come here when I have feet issues! Thanks again Josh and Shoes and Feet!

Am
Review №5

I came here to buy a new pair of shoes and I was not disappointed! Josh did a wonderful job in helping find what would work best for me. I do not think I have met anyone as knowledgeable on shoes as Josh was!

Ki
Review №6

Best shoe store I’ve been to. If you need super comfortable shoes and/or have any issues with your feet, I highly recommend this store!

Er
Review №7

Great store to get your casual or running shoes!The staff were great! Super busy but patient , knowledgeable, and helpful, guaranteeing a great fit and happy feet!

Be
Review №8

Thank you to Josh for his help in finding the proper insoles for my situation. I could not have asked for more caring, friendly and professional assistance.Exceptional customer service! I am so pleased I found both Josh and Shoes-n Feet...I now consider them to be my store of choice.

Je
Review №9

My physical therapist sent me there and I have not been disappointed. Putting their soles in all my shoes has made walking pain-free again. They have a good selection of sports and dress shoes - emphasis comfort without neglecting look. Vivian helped me. She took the time to show me all options. She was great on sizing my feet with their share of odd spots and steering me towards the best options .

A
Review №10

They put your shoes on for you. They knew about stability, space in the toe box, and cushion. Have both athletic and more fashionable comfort shoes. 30 day return policy, can wear around on concrete on sunny day and return. The person who helped me was lovely - dont know her name. Good vibes. Idk why Im writing a review for a place, I never do this.

Na
Review №11

Wonderfully detailed and thorough customer service. Knowledgeable staff. Helpful in every possible way. I appreciate you all.

Ba
Review №12

The customer service was EXCELLENT. The sales associate was very knowledgeable and nice. They put your shoes on your feet for you in there which was unexpected but very nice. They have a great selection of Brooks and Hoka One One brands which are both great for healthcare workers. I highly recommend this store.

Te
Review №13

Great experience!!! Quick, helpful, great items for needy feet.

So
Review №14

I’ve had long-term issues with being flat-footed, and I came here once and didn’t really get what I needed to help solve the issue. However, I came back a few months later and got really good service to help with the issues, and it’s gotten a lot better.

Al
Review №15

Great service, great shoes. They have many in stock.

Lu
Review №16

Great service - my doctor recommended them to me and they were incredibly knowledgeable, patient, and worked with me to find both shoes I found comfortable and to make sure my feet got the arch support they needed.

DG
Review №17

Great service, the lady was very helpful & experienced, she took my needs into great consideration & I am now the proud owner of a terrific pair of running shoes!

Li
Review №18

This was the best experience at buying shoes that fit and are right for my feet. I will be a customer for as long as I live in this area!

Ra
Review №19

I had a great experience here. I stopped by to buy shoes that were going to minimize my foot pain (plantar facitieas). Kari helped me pick out some everday sneakers that I could use for walking and elliptical (Hoka One One) and a pair of shoes that I could pair with slacks and skirts. I saw more options than I expected and I dont feel like Im wearing old people shoes.

Na
Review №20

I am going for long walks and trail walking lately. I am covered with few good trail shoes from REI but I couldnt get good walking shoes as I tried Merell, Nike, and Asics types. Finally, my feet doctor recommended this store. I walked in and Chris who is owner greeted me and explained me various options. He is extremely knowledgeable and brought 3 different options to choose from. Frankly, all were good but I selected one pair and walked out happy customers to walk and walk further. Mi am going to keep going there for future needs. I want to be careful as I age and need good protection and stability. Thank you for great service and help.

Ma
Review №21

Helpful and knowledgeable staff.

Ku
Review №22

Knowledgeable staff and great collection of shoes. Thanks Josh for finding perfect shoes and soles for flat feet. You were very helpful! Definitely recommend this store!

So
Review №23

I got some shoes for my feet. Now i just gotta remember where I left my feet.Excellent service, support this small business if you can!

Me
Review №24

I have to admit I am a difficult customer with extreme pain and numerous foot and joint problems. I have always had difficulty finding shoes that fit, so shoe shopping is so totally miserable for me that I have very few shoes, and I was down to one pair of sad, ten year old sneakers that were falling apart, and a couple of other pairs of shoes that hurt too much to wear. Cue the Manager, Joshua, who came to my rescue. He instantly understand what I needed, even just over the phone. When I arrived he was on lunch so I spent 20 minutes trying to work with the owner, but we gave up. Then, Joshua arrived so we were able to resume finding me the best shoes. I was shocked that we were very quickly (in ten minutes) able to find two pairs of shoes that fit nicely, were comfortable, and that I am able to walk in without too much pain. Joshua is a real asset to the company, with excellent customer service skills, an ability to listen and quickly know what the customer needs and wants, even if they are complicated problems. Hes very gentle with your feet, always smiling, always compassionate. A good heart combined with solid knowledge about foot problems; Joshua is this shops Ace in the Hole. I dont like to over-review but Joshua may have saved my life. I have been unable to walk much due to various factors and it started to affect my health. Now I can start to walk again!I like their business model too. The owner knows a great deal about foot disorders, and is good at educating his staff, whilst running the business behind the scenes, and the staff upfront have the customer service skills to take care of the clients needs.

Te
Review №25

Fantastic service, really knowledgeable employees taking their time to make sure I got the right fit.

Th
Review №26

This Shoe Store has the best Shoes and Service I have ever found. The staff is very knowledgeable and takes the time to fit you into the right shoe for you.I am so impressed with the level of service I will keep coming back for my shoes here.And my Sons shoes as well.Adam, Chris, Gretchen, and Vivian.Vivian fitted my second oldest Son and did an amazing job. I buy all my shoes here! We appreciate the staff and love the store!Thank youBrian

Li
Review №27

Went to buy athletic shoes, sandals. Picked out shoes, sandals. Upon getting to the register, clerk turns to co-worker, says Shes buying mens shoes. My best friend of 20+ years and I, want to know whos business is it? My husband and I are retired. I save money any way I can. Im thinking my money will be better spent elsewhere!!

Jo
Review №28

Chris was very helpful on the phone and in person.

Je
Review №29

This place has the most comfortable shoes and quality socks you will ever find. Their prices are exactly what you would pay if you go to Amazon however these guys have excellent service and they know what theyre talking about.If you are tired of having sore feet after walking or running then go to shoes and feet. I used to buy shoes the cheap places and what I got for my money was incredibly sore feet but not anymore. The owner is from a family that has been in the shoe business for many many years its like old-school meets new school with customer service, shoe technology , and shoe customizations for maximum comfort.Dont go cheap on your shoes!

Im
Review №30

Wonderful experience visiting this store. I never met a sales person that has great knowledge on shoes. It was great talking to Summer here. She does a thorough job. Learnt a lot of technical details about shoes and feet in general. I wish I had my size, but would love to visit this place again.

La
Review №31

Read about the awesome service and expertise of the staff at this store and travelled 50 miles to come get some superior help. While we were helped right away, the young man who helped us clearly did not know much about options that would be best for my husbands feet. I was super disappointed to have come all this way and got just ho-hum service. We will not return. They do have many options for shoe insolesupports though.

Ge
Review №32

Love this place. They really make taking care of your feet an art form. Incredibly helpful staff... reasonably priced - worth every penny based on the level of service.

Pa
Review №33

This is the only place I go to for my shoes. My foot doctor recommended them along time ago and Ive been going ever since. I can always count on a knowledgeable staff to help me get a great fit. They have a good selection of great well made shoes. Pat Seidler

Mi
Review №34

Went there with high expectation learning from the stores website. The first they were not helpful and the second they tried to argue with me. I left there and went to REI which was helpful to address shoes/feet issue.

B
Review №35

Went into today to get a new pair of shoes to weight-train in. The lady who helped me was very nice and knowledgeable, and I got a great pair of shoes for only $80. This was the fourth store I had been to today but Im glad I made the trek over there!

Yu
Review №36

I ordered a pair of New Balance 575s through the store, since they told me the shoe was being discontinued in my size (10-4E). I asked for the discount as shown in a local coupon book, and Chris Bentvelzen (the owner) flatly said no, that we had to have the physical coupon in hand, and refused even when I said the coupon books name & also that the discount was available from their own website. The store called 8 days later, saying the shoe had arrived, and that I had 1 week to return. When I returned 5 days later (forgetting the receipt this time), nobody could locate the shoe on the special order shelf, nor would they refund my purchase without the physical receipt. In this day & age of websites, customer-tracking databases, and storing personal & credit-card info, youd think the store could be nice enough to honor discounts or refund purchases without a physical slip of paper. Only later did I learn the store wouldve sold me the discontinued shoe instead of New Balances 575v2, widely available all over the web at similar or lower prices. No point in returning back to this ripoff artist.

Ry
Review №37

My feet are a real pain in the foot. However the people here know what theyre doing and care about their customers. This is the first place that has me in a shoe that doesnt hurt! They even have referrals to podiatrists if youre looking for one.

Br
Review №38

Kara was extremely helpful and friendly. She brought many shoes for me to try on and took the time to help me find the right shoes as I have very flat feet.

Br
Review №39

Very knowledgeable, helpful and customer service oriented. Would recommend for running shoes.

'b
Review №40

Extremely knowledgeable, helpful, and friendly staff. Range of shoes and running accessories as well as every day shoes, slippers, and more.

Sh
Review №41

Ive gotten 3 pairs of athletic shoes from here over the course of several years, and each time Ive had a very positive experience with the staff. They are very knowledgeable and informative on the different types of shoes, adjustments to make to shoes for foot support and comfort and overall made shopping for a new pair of shoes very pleasant and straightforward.Recently, I had a positive experience with Josh Seffinga in getting my latest pair of shoes who helped me get my first pair of womens athletics shoes, and gave me helpful information on the differences between the shoes I had before vs now. Josh was nothing but polite and helpful throughout, and I am definitely very thankful for that positive experience shopping here today.

Information
52 Photos
41 Comments
4.3 Rating
  • Address:15015 Main St #102, Bellevue, WA 98007, United States
  • Site:http://www.shoesnfeet.com/
  • Phone:+1 425-653-2329
Categories
  • Orthopedic shoe store
  • Shoe store
  • Running store
Working hours
  • Monday:Closed
  • Tuesday:10AM–5PM
  • Wednesday:Closed
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–4PM
Service options
  • In-store pick-up:Yes
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
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