This was my first time here and the ENTIRE staff was so pleasant, patient, and knowledgeable! I arrived at my appointment 10 minutes early and was helped right away. The entire visit was only about 30 minutes. Highly recommend!

Coming here was such a pleasant experience! I was treated so well and found really cute glasses for extremely low prices. It was my very first time getting glasses and I was a bit confused but Mrs.Digna Howell really went above and beyond to help me. She spent a countless amount of time making sure all my costs were covered and that I was getting my designated benefits. Im in love with my glasses and overwhelmingly grateful for the help I received from Mrs. Digna

Best experience at the eye doctor today by far! I will definitely be coming back. Ms. Kathy and Dr. Johnson were amazing as well as the rest of the staff I encountered. So nice and thorough! Very friendly and professional, but personable as well. Thank you all for a great experience!

I was disappointed in the customer service and professionalism at the Visionworks on Perkins in Baton Rouge. The receptionist and the retail manager didnt show interest in helping me get the right size for my new glasses that werent fitting well. When the receptionist told the retail manager she needed to assist me because she was the only employee who could, the retail manager told the receptionist, in front of customers, Im at lunch, Im not on the clock. The receptionist then told me to come back the next day or wait 30 minutes for the retail manager to return from her lunch break. The Perkins location exhibited poor customer service and poor professionalism.I left this location, drove 15 minutes to the Florida Blvd location where I received impeccable service from the staff at the Florida Blvd location.

Alicia was always welcoming and friendly. She helped me pick out the perfect fitting eye glasses. Dr Lewis was very kind and professional. I’ll be back once a year. Thank you

Will never go back! The lady that helped us was more worried about my five year old wearing a mask than making sure glasses were fitted properly. She seemed to have no knowledge nor did she care about fitting glasses. Also spending $400 on glasses, I was told I would have to purchase a cleaning cloth because I didnt purchase name brand frames.

Called and asked for my prescription PD number online and they refused since they knew I would be buying glasses online even though I spent $900 a year earlier. This is a very petty business practice. If you want to buy glasses online, tell them you will buy from them and then take off with your PD number included.

So I go there last Saturday. My wife and I are wearing masks. The air is not on and it is carpeted floor. How can someone breath while waiting for a turn. On top of that, an employee came to take our temp and was not wearing a mask. My wife and I agreed it was not worth the stay. So we left the store.To the one who responds asking unhappy customers to email him/her. Have you addressed any of the complaints? If so, you need to put what the outcome was. As a matter of fact, there should be a store manager / owner replying to complaints not some god-knows-where dude asking customers to provide store number.

If I could give a lower rating I would. This started off all wrong and I should have just walked out. When we entered the store, we signed in and my husband and I waited patiently to be seen, but due to the unorganized system...was overlooked. Then to have someone rush through the process which resulted in me picking up glasses 10 days later with the wrong prescription lenses. I then was refunded my money because I was leaving out of town and needed my glasses in 2-3 days. I was told that my vision benefits would be credited back and I could go to Vision4Less the same day and use them. Of course I go the Vision4Less TWO days later (expecting eveything to be corrected since I waited an two days) just to find out from my insurance that there is no claim to correct my benefits. I ended up calling Visionworks to have my script faxed over and was informed they were busy and did not know when it would be faxed. So I requested to speak to a supervisor and what do you know.....the rep came back asking for a fax number. I still spoke to a supervisor in regards to my benefits who stated the she was told the request was sent and would have them call again. The representative at Vision4Less waited patiently and she stayed on line with the insurance company to see if it would come through. Well, no callback so I had to call again...requesting the supervisor who stated she GOT BUSINESS and could not get a chance to call me back to tell me that the insurance company is still waiting for the refund paperwork they sent. Wait...What?????...your representative is telling me to go to another eye place the same day and it will be accessible because they called to reverse the claim.. You saying they waiting on paperwork. This ended with me having to get more glasses for my weekend trip without using my benefits. But I definitely will stay on this until they get it right. Terrible customer service skills all the way around. They need to slow down and service customers properly instead of trying to make a dollar.

Wonderful people gave me a tailored experience. I love my glasses.

My daughter had an appointment for 10:40, when we got there they told us to look around but do not try anything on until they clean them. We offered to clean the glasses ourselves since it looked like it would be a long time till they got to us. She was not seen until 11:30 and they only did 1/2 the exam. While she was in there the girl did 1 eye and then just left with no explanation. She came back about 5 min. later complaining about other patients. We waited another 20 min. for them to finish her exam (doctor was very nice and thorough). She was sent back out front and we waited another 10 min. for someone to check us out. While the lady helped us I noticed one of the other sales lady left a customer who she was ordering glasses for, 5 times to either help someone else, take someones temp or help the sales lady working on another customer. The whole time we were there it was complete confusion. Our sales lady was very helpful and nice. I know they are busy but they need some guidance or hire extra help.

I visited Vision Works on 10/15/20 for my annual eye exam and to select new glasses. Dr. Gauthreaux was very friendly and knowledgeable throughout the process, as my prescription had changed. She took her time carefully helping me select the lenses that adequately fit my eyes. Ms. Alicia was the associate who helped me throughout the frame selection, insurance verification, and check out process. She was very patient and so polite. Overall, I had a wonderful experience at Vision Works and will definitely continue to visit them for my future eye care needs.

The only saving grace here is Cathy and the doctor, however the front desk (especially Stephanie - the office manager) have allot to be desired.Having staff being curt and short. Not listening or taking 5 minutes to check the status of contacts or call you back when they say they will, is truly aggravating.Every visit no matter the time or reason is 1+ hours; yes, even to check status of contacts or to only pick up glasses. And its not because they are slam busy; its just disorganized.You may just want to save your time and sanity to just go elsewhere as I have never had this experience with eye doctors with 20+ years of contact wearing. I talked to other customers in the lobby that had the same issue, and vow to not return after pick up.

My experience at Vision Works with Ms. Pat was exceptional. She was able to accommodate my needs in a professional manner. Unfortunately, I cannot say that about the store manager rudeness on the phone and then broke the frame of my new glasses, while cleaning my lenses. She did call other locations to locate my frame. Highly recommend someone in this position who is more competent to deliver customer service in a professional manner.

I was in Vision Works the other day to rectify an issue with my sunglasses (Robert Mitchell) left lens trying to pop out. It was suggested by the general manager, Stephanie Blanchard that the glasses were sat on which couldn’t be further from the truth. The lady temporarily fixed the lens and I say temporarily cause the lens is trying to pop out again. The glasses cost a lot of money so I make it a point to either have them on my nose or in the case provided with them when purchased. I will make a return visit tomorrow to see what can be done to either resolve the issue, may need a new lens or frame or possibly shimmed. I’ve been buying my glasses from this establishment since 2004 ish without any problems whatsoever however this is not the case now. I will keep the review current, positive or negative pending the outcome.

So maybe I came too late in the day, but the phones were ringing off the hook, customers were not being greeted or attended to, there was no pen to sign in. Employees were talking specifically about a coworker who was off for 14 days knowing “exactly what she was doing.” It was just an overall mess. Not to mention, the employee made me full out my own electronic paperwork under her name(which I have never done at any professional office). It seemed like the employees were more ready to leave at “5” then to actually help guests. I have never experienced this at a vision works location before. There were 5 employees in the registration area/area to choose glasses.

Excellent service, great selection and fair prices.

They ordered the wrong contacts and I got screwed over with my insurance, my money and my time wasted. They didn’t refund me for the wrong contacts that they ordered. Definitely not going back! Friendly staff but so much run around!

Hello my name is Ginger and I am an eyeglass abuser.I have worn glasses my whole life and due to the size of my peanut head finding glasses that simply fit is a challenge I’ve grown accustomed to.I Love every thing about Vision Works! The staff - ALL OF THEM - Are far above and beyond. Even the guy in the lab saved the day by tracking down a duplicate frame since mine had been walked on. I was flying out of town in the morning and was in a total panic. He found a pair had them sent to his location and simply replaced my complex prescription lenses into the new frames! Every person there will do that. They have a GREAT selection and frequently run fantastic sales.

I went on 2/27 at 4pm. The doctor was very nice, patient, and explained everything to me in detail. The lady who did the pre-testing was super nice and so good with my 6 year old who could not sit still. The lady who helped us with picking out our glasses was so knowledgeable of our insurance and friendly. When we picked up our glasses it was so quick and easy. The lady made sure they fit and even gave my 6 year old tips for her first pair. This is definitely my new eye glasses place.

All the staff was patient and kind, especially Ms. Alicia. She was very helpful and patient throughout my picking glasses rampage. I had difficulty finding something that complemented my face and she took the time to help me search for several pairs of glasses and multiple colors. Her customer service was through the roof. She managed to help me and my friend all while answering the busy phone and greeting customers as they came in.

Stephanie helped us out a lot! She helped me find out which insurance I had and was able to point me to a place that accepted it even though Visionworks didn’t.

Place is a no-go, reference the Yelp reviews. Really too bad, we’re new to Baton Rouge and could have been a long term customer. Long story short, made an appointment, took off work to attend, waited on phone for 30 minutes (no answer) to let them know I was running late, arrived and was told ‘sorry’ and to come back in two weeks...I was the only person in the store, no one was waiting, nothing... pathetic

I am not satisfied with their work.

The doctor was very nice, while in the store the employees are very willing to help you spend hundreds of dollars, but once you leave dont expect help. They will refuse to help you every time. DO NOT GO HERE!

Staff was helpful and very nice! However entirely too loud in the store! Very obnoxious!

Kathy, Pat and Dr Lewis did a great job with all of my eye care. Go see them they will take good care of you. They gave great prices on Eye exams and glasses. Special shout out to Ms. Kathy she is a real sweetheart.

My experience at Visionworks with Pat was the best! I am very bad at making decisions! She took her time, offered her expertise advice and all with a smile. Never once did she rush me!!! She allowed me to take my time and because of that I am pleased with my decision! I will be back and tell others about my positive experience! SHE WAS THE BEST! I am very appreciative of her!!!

Claudette was the very best! Excellent customer service. I was in a crazy time crunch and she helped me out so much and was a pleasure to work with. Appreciate it and Thanks again :)

Got my glasses in ONE HOUR!! Dr. Lewis and Mrs. Pat were so so helpful and courteous!!

Mrs. Pat is Amazing, she is super professional. When I brought in the wrong insurance information she was like a detective and found my current insurance with no problem, quick and easy and did all of the work for me. Mrs Kathy made the pre exam seamless and extremely enjoyable to talk with. Dr. Lewis did an excellent job of finding out what my prescription was for both my contacts and my glasses. 5/5 stars. This is the ideal place to get your glasses and get your eyes checked.

Ive been coming to this location for years and the staff is wonderful. Ms. Kathy was friendly as always while testing my eyes. Dr. Johnson was very nice and listened to my concerns. She took her time, explained the situation and set up an appointment with a specialist. She made sure Robert was there to assist me in getting the right measurements for my progressive lenses. Dawn was friendly, patient and professional while I was shopping for two pairs of frames along with frames for my daughter. She took her time and explained everything in great detail. Thank you to this awesome staff that works hard on a daily basis.

I just LOVE Dr. Lewis and the staff here! Dr. Lewis is very personable and professional. She makes her patients feel comfortable and she is very knowledgeable. Ms. Kathy who works in the office is great as well! She goes beyond for all patients/customers....she definitely needs a raise. I will continue to get my eye exams and other vision needs from here as long as the staff remains!

Dr. Lewis is THE BEST EYE DOCTOR! She is so thorough and found things about my eyes that my ophthalmologists didnt. .Robert is a super optician/General manager and Pat patiently helped me choose attractive frames. Ive been coming here for years and highly recommend them for extremely fast, friendly service.

The staff here is always helpful, kind, and really takes the time to make sure you get something that fits your style. I’ve been coming here for years and Ms. Kathy has been one of the best parts of coming. She really cares about the customers and takes the time to get to know you. As long as I live around here, I’ll keep coming back!

This locations is awesome! We absolutely love our eye doctor Dr. Johnson and Ms. Claudette was amazing helping us pick out frames. Thank you and keep up the good work!

I made an appointment 2 days ago over the phone, and provided the backroom staff manager my insurance information. I asked if I needed to bring in my insurance information. She said no, that she would obtain it, and if there was a problem, shed call me. I showed up on time for my appointment, and after giving them detailed medical information (Ive never given that much information for an eye exam), the backroom manager said that they couldnt find my insurance information, asked a litany of questions, and then called MetLife (or a sister associated company), whereupon they still could not find my account. She asked me to contact HR--HR?? Im retired.... I asked why didnt they call me when they couldnt find the insurance information? They said that they were busy, and that they werent making excuses.... Uh, yes you were. How long does it take to pick up the phone to make a short call? So I left to find another vendor. On the way out, the front manager said to the backroom manager, WELL, YOU CANT PLEASE EVERYBODY! Really? Ill not go back there, nor will I recommend them to anyone, no matter how cheap their glasses are! If I could rate them a ZERO, I would. I RECOMMEND GOING SOMEWHERE WHERE THEIR ATTITUDE IS NOT, WELL, YOU CANT PLEASE EVERYBODY!

Mrs. Claudette was very helpful and wonderfully honest with picking out the glasses that were right for me. I came up to her with a tray overflowing with frames and she expertly helped me drill down my selections.The staff is very friendly and patient. The wait was a little long but the friendliness and happy demeanor outweighed that!

Coming to store for almost 15 years now and Ms. Kathy has been the greatest. I really enjoy coming here along with my kids. I will continue to come here hands down.

Mrs Claudette is the BOMB!! She set me up with 3 awesome pairs of glasses! Very patient explaining my insurance and what types of lenses she recommended for each pair. LOVE LOVE her!

First time getting my eyes checked here. Great experience from beginning to end. Dr. Johnson was great and I will go back next time.

Great experience from vision works. Mrs. Kathy was really sweet, and funny as well. Dr. Kimberly Lewis was the best optometrist I’ve been too in a long time. She was nice as well and very thorough with the exam. She got me the prescription that I needed. Very satisfied with the service, exam, and glasses.

Frame stylist and general manager Robert did an exceptional job fitting my husband. He was careful to ask about his daily activities and what frame would best work for him. For a first time glasses wearer, he was surprised about all of the options. Robert carefully explained them and we couldn’t be happier with our purchase!!! Thank you and well done!!

Ms. Kathy and Dr. Johnson were amazing! They were very friendly and helpful. Great service all around! I will definitely be coming back!

The staff and doctors are amazing. They are very friendly and helpful. I have been a customer for several years and every time I go in I receive excellent service. They take good care of my family when we need eyewear. Great staff and great prices. Keep up the good work.

I just went to the Bluebonnet location for my annual eye exam and it was such a pleasant experience! Dr. Johnson was so helpful and kind. She thoroughly explained everything that she was doing and looking at. Ms. Claudette helped me find the perfect frames for my face and budget! I encourage anyone to go to this location for eye services and frames!

Great place and very kind and respectable people. I been to several doctors around the Miss-Lou and this the best I’ve been to ALL THANKS TO DR. Megan Johnson & Ms. Kathy.. I will recommend them to anyone!

Great experience!! It had been years since I had an eye exam. They made my experience a pleasant one. Dr.Lewis did a exceptional job and answered all of my questions. Ms. Kathy assisted with scheduling and insurance questions. I also had a great experience with Robert, Dawn and Stephanie. They all made my experience a great one. I will be back!! Sending all my family and friends here..

I visited this location for an annual appointment. I was treated very nice. One young lady Kathy Jones was an Great help to me. She was fast and efficient. I was so surprised she remembered me from 2 years ago- that was you call great customer service when someone remember you from that long- I was impressed.

Ms. Alicia was amazingly helpful during my visit. She helped me and my wife to understand my insurance better and helped me pick out the features I need like anti-glare coating. Would recommend wholeheartedly

Ms. Kathy is the absolute best she has been taking care of me for years since I was in the 6th grade. I am now 24 and she is still the reason I love coming here. Always in high spirits and she does not know a stranger. Thank you for always being so good to me!!!

This was the best eye exam experience I’ve ever had. Other doctors have rushed me and I’ve always had issues with one of my contacts. Dr. Lewis took her time with me to make sure my prescription was exactly what it needed to be. The staff was so kind and made me feel comfortable. I’ll definitely come back to this location!

Mrs. Pat is absolutely amazing! She is super friendly and has a warm spirit. She is incredibly helpful and knowledgeable. I want to work with her every time I visit Visionworks!

My experience at Visionworks on Bluebonnet was GREAT! The eye doctor, and staff were VERY friendly and helpful. I left with exactly what I wanted and was SO pleased! Mr. Robert was great and made the process so easy! I highly recommend seeing them!

Ms Kathy was great!! Love her great personality!! Dr Johnson was so down to earth very educational!! Alisha was very informative and help me find the best glasses for my fit!!

Claudette was very helpful and kind! She helped me find the best deals for my glasses and answered all my questions patiently. Best experience I’ve had so far

Hands down the best place to go in Baton Rouge. Kathy and Dr. Johnson was amazing. They were so sweet and very professional. I will definitely go back!

The staff provide excellent customer service. I got there near to closing and they were still able to help me. They were honest, patient, and self-sacrificing as they went out of their way to make sure I’d be able to get a pair of glasses before I had to leave town.

I have been going to see Dr. Lewis and Kathy for many years. I love them so much! I have weird eyes that change frequently, and they are very patient and accommodating until we can get it right.

Excellent and very professional experience today with Pat. I didnt have an appointment and she helped me right away around noon. My two pair of glasses were ready less than 4 hours later - well before expected. Ill definitely return in the future and refer my family, friends and colleagues. Well done, Pat!

Every time I go here I have a wonderful experience. Robert, the manager, is always extremely polite and professional and makes my visit enjoyable. Even though I now live 40 minutes away and have other Visionworks closer to me, I still choose to go to this one because of the impeccable customer service. I absolutely recommend you check them out!

I purchased a pair of glasses last year and three pairs this year at this store. Robert B has been most helpful with admirable professionalism and guidance in picking frames while making sure I am completely satisfied with the lenses. Dr. Johnson has been very accommodating of my requests for adjustments to her original prescriptions.

I absolutely LOVE this place!!!!!!!! The staff is phenomenal!! Kathy and Pat always take care of my family and I! They always help me make sure I get the best deal on my contacts, glasses and sunglasses. They make sure I look stunning as well every time I leave in my new glasses! Dr. Lewis is so sweet and very knowledgeable! She explains everything very throughly and on a level anyone can understand! I have tried 3 other eye places before finding this GEM!!!! I have been coming here for 5 years and I will not go any where else! If you are looking for amazing customer service this is the place to be! They treat you like family at Visionworks on Perkins across from Perkins Rowe. Make sure you go see Kathy, Pat and Dr. Lewis!

My experience with Pat was fantastic. She took the time to answer my questions and made sure that I understood the process. Im so thankful for the attention that she gave me. Thank you Pat !!

I just came back from my appt. and I had the best experience from my doctor (Dr. Kimberly Lewis and her coordinator Ms. Kathy Jones). They were very professional and caring, I was very comfortable while I was in there care.. I would recommend that everyone go to Visionworks and even Ms. Pat was so friendly, she made feel like I was talking to my best friend. My mother Kim Porter and sister also come to this office, so it is all in the family.

Mrs. Pat, Kathy & Dr Lewis were super friendly, patient and very informative. The ladies made me feel right at home and I will definitely be back to visit again. I can see clearly now. :-)

The service was great. My daughter bent her glasses and I brought them in to be repaired. Not only did they repair them, it was done in less than 10 minutes. We will be back soon for a new pair!

Kathy and Alicia are the sweetest and most helpful!!! So welcoming and warm to the customers. Makes everything so easy and smooth. Highly recommend.

Visionworks has absolutely the best Customer Service Department I have ever dealt with! I could not find a certain frame online, learned that it was discontinued and asked Customer Service to search for it thinking that it might be in stock at some store. Their response was immediate and they located the frame I wanted. Thank you Lisa from Customer Care and Thank You Robert from Visionworks at Bluebonnet Village!!

I had a great experience here! The staff was so helpful, professional and welcoming. They have great deals, a good selection of glasses and they were very fast!

Pat and Dr Johnson are most wonderful in all they do to keep my eyes healthy.The service is excellent in helping me get the best prices available.I am glad they are my eye team.

Amazing staff with exceptional customer service I highly recommend. I walked in with no appointment during their rush and was assisted immediately! The wait was less than an hour for an eye exam, glasses were ready the next day. If I could give 6 stars I would. Great job ladies!

Was the worst experience ever, me and my girl schedule a appointment for 2:45 and 3pm Tuesday. the first day experience went very well, nice and friendly staff she got her glasses the same day, mines was going to be ready the following day Wednesday. Wednesday they sent me a friendly text at 1:57pm saying my glasses was ready I arrived at their location at 4pm, and they couldnt find my glasses. I understand that mistakes happen, but whats not acceptable they consistently asked me, are you sure no one picked them up, they asked me 7 times and my answer never change. at this point I felt like they were assuming that I was trying to get a free pair of glasses (not the case). After 30 to 35 minutes no glasses were found. they said they would have to make me a new pair and it will be ready the next day Thursday, as soon as I left they look for my girl number and called her to ask if she pick up my glasses. she wasnt able to answer because she was at work at the time. but she called the next day Thursday and asked them what they wanted. they told her they were calling to see if she pick up the glasses. And she told them no she didnt. but they said they had a mix-up with the paperwork and the glasses were ready today (Thursday). I went in Thursday to pick up my glasses there wasnt no apology, They didnt accept their faults or anyting the lady ask me my name handed me my glasses and told me if they needed any adjustments come back. I feel like they at least owe me apology and should have accepted their faults. So at this point I will be shopping Elsewhere for glasses

My recent experience with Visionworks was awful!To be more specific, my experience with Alisha(I’m not sure how to spell her name) and Claudette was terrible.I’m not going to explain my terrible experience with them because it’s too lengthy, but, I will tell you this, I plan on calling the manager tomorrow about the horrible service.In the midst of my experience with these two women, I thankfully met Mary.Mary, was truly a breathe of fresh air.If you go to this store, do not waste your time with these two unprofessional people. If you’re looking for REAL customer service, ask for Mary.Mary, hopefully you read this complaint, if so, thank you again for your excellent service!You deserve a raise!

Had such an amazing experience getting contacts for the first time! Making contacts going in so easy! Thank you for accommodating me today! 💖

My husband and myself went in to have and eye exam and get glasses. The staff was amazing, please for give me if I dont remember every ones name. The Dr. Donna G, Cathy, and Alicia C,were very friendly ,knowledgeable, best customer service I have seen in a LONG time. Thank you all at the bluebonbet location,keep up the good work.

I have been going to visionworks for years now. I absolutely love the service and hospitality. Ms. Kathy is very friendly and attentive to the needs of the customers. Dr. Lewis is a great eye doctor as well. She made sure my contacts and eyeglasses were the perfect fit for me.

Dr. Shondra Moore and Ms. Pat were amazing! Dr. Moore is great at explaining each part of the exam and making recommendations that I could apply to my everyday life. Ms. Pat was efficient and professional. She made sure I knew what all my options were and best fits for me.

I LOVE & ADORE Mrs. Kathy & Dr. Lewis. I’ve been coming to this visionworks for the past 8 years now. They always provide great & fast service!

I will never go to another eye glass place ever again. The ENTIRE store was so friendly. They made you feel important. Ms. Kathy, Dr Kimberly Lewis and kenyetta were very helpful.

I called this Visionworks locations to ask for the price of an exam. My insurance doesnt covert he full price and only give you a discount, meaning you have to call vision centers for a price. The women on the phone instantly responded with rudeness; without listening to my question. If this is how the treat client prospects, I cant imagine their cliental to grow.

Have been a long time patient of Visionworks (Bluebonnet/Perkins)! Dr. Lewis is great. So very attentive, thorough , and complete in her examination and recommendations. Highly recommend! Pat, and Kathy are extremely friendly and very thorough and compete in their service and fittings. Makes for an easy and nice experience when purchasing glasses and contacts. Again highly recommend! Competitive pricing, and great service, both by Dr. Lewis and the entire staff is why i go back to Visionworks on Bluebonnet/Perkins for my eyecare needs... HRZ....

I had a good experience. The doctor I had was Ms.Kathy and she was very nice and patient with me. I took 2 hours the first time and the second time I came to try to put my contacts in, I took about 40 minutes and I put them in. If you are interested in this doctor, you should come, you will be satisfied.

I have been coming to here for ten years, and I love them!! Dr Lewis and Ms. Kathy are the nicest. They have excellent costumer service. I would never go to another location again.

Pat was extremely nice and efficient in handling new eye glass order. She went above and beyond by coming in early to accommodate my work schedule. Great job.

My eye exam experience with the doctor was great. Ms.Pat B was very helpful in assisting me with picking out frames that fit me. Overall I had a great experience and would recommend this location to all my friends and family.

I visited this location to get an annual eye exam and it turned out, I also needed glasses. Dr. Lewis, conducted my eye exam, and she was so pleasant to work with. She also checked on me later while I was on the floor looking at frames. One of the managers, Ms. Pat, helped me the rest of the way. She explained the different addon options available along with prices thoroughly. Additionally, she took her time to explain a proper fit and what complimented my face. My glasses were ready to go within an hour of finalizing my selections. I had an overall good experience and Id return for future services. Make sure you see Dr. Lewis and Mrs. Pat Brim on your next eye visit!

I was very pleased with my experience at VisionWorks Bluebonnet! Dr. Lewis is very kind and made sure I was well taken care of during and after my exam! Thanks also to Mrs Pat for making sure i knew my options and getting my order ready! You all are great!!!!

Im not sure how the previous reviews are so poor. I went here to get glasses. I have had glasses for twenty years and I have never been happier with my expierience. The best part is that my glasses were ready an hour after I paid for them! The facility is very pleasing to the eye and clean. They use the most modern technology and the exam was efficient. They were kind, and it was easy to get an appointment. Also, they are located at Perkins and bluebonnet. The GPS brought me to bluebonnet village which is just trees.

Dr. Moore and Mrs Pat was awsome. I drove from Lafayette to get my new frames. I have told everyone I know, they are really great at what they do. I left Eye Masters for Vision Works. Bluebonnet location is my new store. I Love them

I love coming to Visiomworks! I love Ms. Kathy, Mrs. Pat and Dr. Lewis. Their staff is the best. They are fast and very friendly!

Everyone was so nice from the time i walked in the door, to the receptionist, to the exam, to my frame selection. I give them all 5’s. The service was exceptional!! Including Ms. Pat, Kenyatta, and Dr. Johnson....

Dawn at the Bluebonnet Visionworks was Awesome!!! She was friendly, patient, and very knowledgeable about frames and what looks best! Great customer service!!

So, here I am driving along and I’m pretty forgetful at times, however, I just remembered I needed glass (cause... you know I can’t see good) and what do my eyes see... a Visionworks! I turn into the lot, walk into the building and thus my experience begins. I was immediately greeted by one of the associates and I thought to myself... I’m getting warm fuzzies🙃. I asked the associate that greeted me I’d walk-ins are accepted and she said yes, I didn’t wait long until I was able to see Dr. Lewis and when I say she was amazing person to work with I don’t think I could’ve been more comfortable. After I met with the doctor an associate Mrs. Pat assisted me with frames and questions. Now, let me tell you something about me... I am super undecisive sometimes which can frustrate people, Mrs. Pat realized this and took the extra time to point out some frame options that she thought would work best for me and even went to the extent of going over all price points, I was almost overwhelmed, but she patient and super informative which helped me finally make a decision. All the associates were a pleasure to meet but I would have to say, I’m super big when it comes to customer care and Mrs. Pat definitely has my vote, she was attentive, caring, patient, and her level of professionalism was beyond any expectations that I had for place. I don’t know what her position was but she needs to get promoted! I’m definitely coming back for my next pair and hopefully if Mrs. Pat hadn’t gotten promoted b/c of her awesomeness, I’ll be purchasing from her! I’d recommend this location to everyone and anyone, go talk to Mrs. Pat!

Dr. Gauthreaux is awesome. I was instantly greeted and helped when I walked in the door. She is a sweet person. She made sure I was satisfied. I didn’t feel rushed at all. She answered all my questions. I will return to this location because of her.

Ms. Kathy is the best!! Shes always doing her best to make sure everyone have a good visit. Thanks Ms. Kathy for your great customer service!! I truly appreciated you!!

I brought my son and daughter in to choose frames for glasses and we had a wonderful experience. The sales staff are very knowledgeable and professional. We will definitely be back.

Great staff, Ms. Kathy and Dr. Lewis get you in quickly and take care of you from start to finish! 5 Star Service!

Going for years. Go see ms. kathy and Dr. Lewis for any concerns. There great there the best. There like family. The best they have.

My sale rep was DAwn A. She was an excellent sales rep told us everything we had questions. About the only thing that was unprofessional was when she was explaining to us about our glasses she was correct by a coworker which name is (ms.PAT B )while we were sitting there . Its just something you dont do in front of costomers but over all everything else was excellent