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Hampton Collision Center Inc
7950 Airline Hwy, Baton Rouge, LA 70815, United States
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Hampton Collision Center Inc
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Review №1

My teenagers 2019 Honda Civic was severely damaged in an accident. The insurance company recommended HCC as repair location and I could not be more satisfied with the results.The vehicle looks exactly as was when we purchased it. I was also very pleased with the office personnels communications with us. There was a lot of parts and repairs necessary to complete this job, and they were very good at letting us know what stages they were in and what to expect time wise as available.Will definitely use these guys in the future for any needs we may have.

Da
Review №2

I just picked up some stuff for my daughter but they were polite and respectful to me so that goes a long way for me 🙂

Mo
Review №3

I had my rear bumper repaired here. They had a hiccup due to delays at the parts warehouse so it took longer but it wasnt their fault. Comfy waiting area. Everything came out great! You cant even tell between old and new parts. Theyll help you if they can. Love it!

Ta
Review №4

HCC took care my car in 2020. Its only right I go back. I put my car in HCC care anytime🖤🖤

Ke
Review №5

I went back because of the great work they did on my Mazda. 2nd time i went just for an estimate paying cash plus insurance payoff. They will call me later no call for 3days. I call back for estimate she said Ill email to you nothing. So after 3wks same thing Im like u know what dont worry about it. I took my car to a location north of Hampton got estimate set date and was ready a day early. Hampton collision has left a 👎

Sh
Review №6

My repairs was done professional and quickly

Ja
Review №7

Horrible experience. My son was in an accident in Nov 2019. We took it to Hampton Collision. We didn’t get the truck back until January 2020. No communication. Very poor workmanship. The first time we got the truck back. It broke down and started smoking on the way home, the wheel well tore up the new tire. They took it back and kept it a couple more weeks. Fast forward to 4 months later. The new paint job is peeling off. If you need work done on your vehicle DO NOT TRUST HAMPTON!!!! EPIC FAIL!

Ha
Review №8

The repairs on my 2016 Honda Accord were outstanding! Communication was amazing, the ladies in the office kept me updated weekly! When it was time for me to pick up my vehicle, it was so clean and you couldn’t even tell it had been in an accident! My go to body shop for any of my future collisions!

Ha
Review №9

Hampton collision center is great!!! The manager Michelle was very informative and knowledgeable, and she helped me understand everything that was going on with my vehicle. The owner, Brandon Hampton, was also very nice and helpful. The work they performed on my car was PHENOMENAL!!! Will definitely come back to Hamptons collision center if I ever need my car repaired! FIVE STARS!!! :))))

Sc
Review №10

Best experience ever with a body shop! Michelle was excellent and very helpful. Picked up my car on a rainy day and they still washed it and cleaned the inside anyway. Another guy even took my radar detector out my car (to not encourage a break in) and kept it safe in their office for me until my car was ready. They were all amazing, and they did great, fast work most importantly!

Jo
Review №11

Horrible place. Dropped my Jeep off for repair. Check engine light wasn’t on when I dropped it off but was on and my fog lights wasn’t working when picking up. Was lied to about fog light bulbs was blown out and was charged $50 to be replaced “wasn’t informed until pickup” and they wasn’t working. They tried to clear check engine light but it kept coming on. So I took it to the dealership. Michelle lied about changing a part she was just clearing the code. But it kept coming back on bc it was broken. NEVER WILL DO BUSINESS AGAIN

Da
Review №12

Unfortunately I was involved in an accident that left my truck with some damage. Fortunately I chose to work with Hampton and they got my truck back to me quickly and all the damage was gone! Michelle was a pleasure to work with and I would recommend anyone to give Hampton a call if you need an honest and awesome repair experience!

Je
Review №13

Customer service was FANTASTIC. Kept me updated with the repairs of my vehicle, and the work turned out to be AMAZING.Will most defiantly bring my car back if ever needed! Couldnt have gone with a better shop!!

Na
Review №14

Excellent service I recommend this place

Jo
Review №15

They fix my car super fast, covered half of my deductible and my car looked like brand new. What can be better? Super satisfied. Highly recommend this service.

Ti
Review №16

I will never use Hampton Collision again! There was no communication until my car was ready and I had until the end of the day to return my rental or have to pay for it. When I returned to pick up my car, I noticed that everything in my console was in the passenger seat. I later found out on the news that someone had been arrested for breaking into cars at the facility at the same time my vehicle was there, but was never informed by staff that I might be a potential victim.Almost immediately my car began making a squeaking sound. It took over a week for the center to find the cause. I had two cracked rear shocks, but Hampton determined that two rear cracked struts on a less than 3 year old car that had recently been rear ended was not accident related and was normal wear and tear. Repair cost me over $500 and the service center who ended up replacing my shocks says its impossible.

Jo
Review №17

They did excellent work. Very courteous and professional. I recommend them highly! My car looks like new!

Ni
Review №18

Unfortunately, I was the victim of a hit and run. My insurance company referred me to Hampton Collision. After researching them and seeing the negative comments, I was really nervous about taking them my vehicle. Well let me tell you, they were very informative and friendly. My car look like it has never been damaged. My overall experience was very good with them and I would definitely use them again if necessary.

El
Review №19

I am a repeat customer of Hampton Collision Center because I can rely on quality service and repair. Their beautiful facility and comfortable living room like atmosphere adds to the experience. The staff is professional and helpful

Ma
Review №20

One of the best places to visit when you are had an accident and need good help. great people! They did a great job on a 2015 gmc front bumper with sensors and were very cool people

Da
Review №21

Hampton Collision Center will be my go to body shop, if I am ever involved in another collision. The staff is beyond amazing, keeping me updated with the repair status, and the work done was phenomenal.

Ka
Review №22

Fantastic Body shop!! Did an unbelievable job on my jetta that I didn’t think could be salvaged. Brandon took the time and effort to evalute the issues and dolve them correctly and economically. Professional yet caring staff that understands the importance of your vehicle to you. Makes great pains to provide excellent service that accomdates your repair goals. Wish more services had their attitude and abilities!! Can you tell i am beyond pleased......

Pa
Review №23

I used this place because of good reviews but my experience has been horrible. They have had my car for over a month and havent been able to give me a date when it will be finished. Nobody ever calls me back when they say they will. I would not recommend this place to anyone!!!

Ta
Review №24

Yeah this is the worst place. They say they guarantee work but thats a lie. They talk about their customers to the other workers. And they do a poor job on repairs to get your car out fast. I would never recommend this company. Run!!!!

Mo
Review №25

They did excellent work on my car and even gave it a good wash before returning it! Very respectful staff. Would reccommend them to anyone.

ba
Review №26

Repairs on my 15 VW Jetta completed fast, and done perfectly! My car looks brand new again! Respectable staff, and the owner Brandon was very friendly and informing!

Ma
Review №27

I respect a company that has a commitment to customer service. They helped me out when I was in a tough spot, which is really the mark of a great business, and they do good work as well.

da
Review №28

I worked here and several other body shops. This one is by far the last on the list of where I would bring my car gerbers or Adams are fantastic.

Ch
Review №29

A UPS truck hit my car, looks like nothing ever happened, and they finished early than they originally said. Great experience

Ma
Review №30

Very professional and hard-working staff. Felt completely comfortable leaving my car. My car looked brand new at pick up.

Br
Review №31

Very good collision center. Car was done in the two weeks it was originally estimated to be completed in. Were very happy with the results!

Vi
Review №32

Because they took care of me in a timely fashion work well with my insurance company and order all the extra stuff that I want to put on the car was in the shop course I had to pay for it but thats fine they did a good job

M
Review №33

They did great work, were professional. My gift card must have gotten lost in the mail though, huh Brandon? 😂😉

Ko
Review №34

Do not, I repeat DO NOT!!!!..use Hampton Collision Center..My experience here was ABSOLUTELY HORRIBLE!!!..It took them over a month and a half to repair my car.. THEN, They attempted to detail my car which caused a greasy residue on my GPS and radio system, and refuse to repair it. After telling me they would take care of it, in turns call me back saying that it was already like that when it came to them, which was NOT TRUE.

ch
Review №35

Great staff and excellent service. Definitely recommend.

Sa
Review №36

They are honest about their prices, and their prices are very reasonable. A great company that I will definitely go back to if I need to.

De
Review №37

Great collision center. The staff members are friendly, knowledgeable and provided the best customer service I experienced ever.

Ma
Review №38

The manager had very little knowledge. When I showed her estimate to a real body shop they said she must be new at her job. Michelle was her name. The front desk girl was ghetto and unprofessional and the owner looked like a crackhead

Jo
Review №39

If you want your time wasted and the inside of your car get torn up Hampton Collision Center is the place to go! Im a car guy soo i had alot of things done to my car so i will notice the smallest things. i brought my car to them to get my quarter panel fixed so i expected it to take long a month at most. Well it took 2 months and when i got it back from them the first things i noticed was my tint was all scratched up which needed to be replaced,grease all over the headliner,rear bumper was all gashed up from removal to fix the quarter panel, the column trim panel was gashed up and had grease all over, they had to remove my rear taillight in order to re-do the quarter panel so instead of them properly removing the interior carpet to unbolt the rear taillight they cut a 4inch slit in the carpet to expose the bolt for the taillight . Never again will i bring my car to them nor will i recommend this place to anyone. Bring your car somewhere else

He
Review №40

I am very pleased with the service I received at Hampton Collision. Dealing with “all the mess” that goes in hand with an auto accident was definitely not what I was looking forward to when I was hit by another vehicle. After my recent purchase of a 2013 Volzwagon Passat, I had much anxiety that my long- worked for new car would not be the same! However the incredible staff at Southpoint Automotive took great care of all my needs then referred me to Hampton Collision for the auto body repairs. Hampton Collision made this dreadful mishap go super smooth. All staff members were extremely courteous and professional. The owner himself was on sight and explained everything to my understanding, which gave me peace of mind while my “baby” was being worked on. In no time I was back in my new car that looked exactly the same as when I bought it!! I truly was shocked when I pulled up and saw how wonderful my car looked after such a beating it had taken. I 100% recommend Hampton Collision to anyone and everyone in need of professional and thorough auto body repair! Thanks again Hampton Collision Center!

Cl
Review №41

This collision center is top notch. Very hard-working and price is good

Ge
Review №42

This bodyshop is very unorganized. It took them over a month to complete the work to my car. They signed my name on an insurance check. There service was horrible. I had to be the middle man between them and my insurance to get everything done. Because pf Hampton Collsion I was left with a $1,000 bill to the car rental company which they should have compensated me for per my insurance. Do yourself a favor and do not do business. They only reason I gave them one star is because this was the only way I could tell CONSUMERS to BEWARE! Also the accused me of insurance fraud when in actually they committed th fraud. Now I have to seek legal advice.Save yourself the trouble and Stay away from Hampton Collsion Center.

Ni
Review №43

Brandon always does an awesome job on ALL the cars Ive ever had. Hes speedy and pays attention to detail. Everytime I get my car back, it looks BRAND NEW!! Brandon has a wonderful team working with him and they are very personable. I love Brandon and I wouldnt bring my car to ANY OTHER collision center but HAMPTON COLLISION CENTER! They are the best in town! Plus they are a perferred Collision center for State Farm.Love you Brandon!Nikisha Lathan-Roberson

Bi
Review №44

Is this rathole still open? Terrible place terrible people. I would literally bring my car anywhere but here.

Ja
Review №45

Awesome work and staff!

Ca
Review №46

Super friendly as well, All of them! :) Highly Recommend!

ki
Review №47

They do great body work but as far as keeping you updated on your car they do horrible at that..they may call once but you have to keep calling to get updates on your own.

St
Review №48

What a great automotive shop from start to finish!

Al
Review №49

The people from this collision center were very helpful, my car was returned to me looking better than before I got into the car accident. Thanks!

Mi
Review №50

Awesome

Information
35 Photos
50 Comments
3.9 Rating
  • Address:7950 Airline Hwy, Baton Rouge, LA 70815, United States
  • Phone:+1 225-928-5166
Categories
  • Auto body shop
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–5PM
  • Sunday:7:30AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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