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Magic Wireless
6870 Stage Rd, Bartlett, TN 38134, United States
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Magic Wireless
Comments
La
Review №1

My favorite store, I’ve been going here for 6 years now. He always take good care of me with affordable prices. He even held my daughter phone until I returned from out of town this past weekend and her phone was damaged and when he fixed it, it was like brand new. Very professional and work with you on prices.

Or
Review №2

Amro is very knowledgeable, professional, courtesy, and patient. He ensures that the customer is completely satisfied. I feel that he goes above and beyond the call of duty. There should be more people like Amro.

Ha
Review №3

Best deals in Memphis, they have very good and competitive prices, Zack is unbelievable

Sh
Review №4

Enjoyed visiting this location purchased i phone 11 process was smooth ! Will be back !!

Da
Review №5

I love this place..!! Great ratings and great costumer service.. ps shame on you for stealing free service.!

Da
Review №6

Fixed my s9 fast and cheaper than competitors, feel very confident in the quality of the repair. Definitely recommend magic wireless on stage @ summer 👍👍👍

Br
Review №7

Super sweet! Very quick service. 10/10, highly recommend!

Ch
Review №8

Zach and Moe were soooo nice. I got a new iphone thanks to them and the prices are fair. Highly recommend!!

Un
Review №9

Affordable prices Quick and easy great plans.

Br
Review №10

They fix my I phone xr screen really quick and it looks great they are really good and nice

al
Review №11

Fix my phone really quick and good price I love this place very nice service

Ma
Review №12

Nice service and cheap prices 👍🏼

Ha
Review №13

Good prices and good service 👍🏻

Mi
Review №14

Customer service was excellent! Fast and informative!

Cy
Review №15

Never buy your speakers from here.!!!Got charged a lot. For a speaker that is super cheap! Spent $300.😠 and I can’t return it.

Je
Review №16

Thought everything was great until they sold me a defective phone and then refused a refund or a phone swap. would not recommend just go to a service provider directly

Ni
Review №17

Had exactly what i needed and price was great 👍🏼👍🏼

Ny
Review №18

I had to get my sons I phone 11 fixed and I just knew this was going to be one impossible and expensive task. To my surprise the tech asked what happened and how did I hear about there location. I replied on Next Door my local neighborhood watch group. He said oh yeah as if he was impressed Lol... He said let me make a quick call and see How I can help you. So after the call he said I’ll need the phone and your number we can help you. It was an 9 hour turn around time and the price was right. Phone fixed happy teenager. I really appreciate the phenomenal customer service I received I felt very valued as If I were apart of The Family... Thank you Magic Wireless for being apart of Bartlett Tennessee and for continued blessings.

er
Review №19

Phone fixed quick and nice accessories

Ra
Review №20

Went in to check on a problem I was having with the charging port on my phone and the guy said he would need to reseat it. It didn’t seem out of place, but he was the “ expert”... I turned my back for no more than 2 minutes snd he said it was ready... I was stunned and amazed, even more stunned when he said it would be $89 !! YIKES!! Nearly $2700 an hour for labor!! That was bad enough but what I realized some time later was that the “ reseat” was actually a matter of clearing the port of lint with a safety pin...kind of shady tactics snd a poor way to gain customer loyalty... I won’t be going back, EVER

Do
Review №21

The staff was very professional and friendly. They will work with you on their prices. The staff is very knowledgeable about the different products that they have.

Ca
Review №22

Great place to go to get your electronics fixed very helpful guys

ah
Review №23

Very nice people and great customer service.

A
Review №24

Still don’t even want to give this sorry place a one start, was told owner would be calling call never came, was told when I went to pick up phone let me fix it for free just remove the review. I still till this date have not been refunded my phone iPhone 6 Plus, have not been refunded for the month of service (they have had the phone longer then a month) escalating issue with proper channels, this place is beyond a scam, a scam is too good to call this place.

Ta
Review №25

Great customer service. If they cant do it they will guide you to the right place!!

Ke
Review №26

Great experience at the Hwy 64 location. They provided very nice and quick service at reasonable price. I would use them again as well as recommend to others.

AN
Review №27

This place was wonderful....better than any phone store Ive been to. Staff was WONDERFUL! I thin I have e a new spot!

Do
Review №28

Great.. they are fast and very knowledgeable about products. Most parts are in stock. Very Friendly. Repaired a couple of iPhones with cracked screens and broken touch for a very reasonable price.

Al
Review №29

I went to fix my iPhone 6 screen and they replaced I think a ctr I don’t remember what he said 🤦🏽‍♀️ But it took 25 minutes for him to fix it and when I came back my phone was like brand new!!! I love it so much and I’m so happy and grateful ! I’m sure I will be visiting this place again ! Great prices and amazing work ! ‼️💗

Co
Review №30

Very friendly and honest service.

C
Review №31

Had a cracked iPhone screen replacement and afterwards the home button wouldnt work. He wouldnt own it claiming it was working properly because mashing down as hard as you could would make it work. Immediately took it to a reputable shop down the street who replaced their replacement and got it working again no problem. BEWARE. STAY AWAY.

Ol
Review №32

Very knowledgeable and polite

Ma
Review №33

They helped me more than they needed or should have, very polite people! I will go to them any time i have phone troubles! Awesome and super helpful people!!

To
Review №34

My phone looks amazing, the price is great and only took about an hour. Highly recommend

St
Review №35

Was great, best phone store Ive been to, fixed my sons Iphone 5s at a very reasonable price and fast!! David did a great job!! Thanks so much!! All took about 10 min...

Tr
Review №36

Walked in , great service , walked out with a new phone in less than 20 minutes

Da
Review №37

It was ok

Pa
Review №38

Sorry place. I wish I could give it zero stars. Do not spend your hard earned money here. Worker took advantage of a young student , charged her $50 for a phone case that costs $19 on Amazon. No, she didnt do her research, and was naive, but fair is fair. I understand supply and demand, as well asmiddle man fees, but not $30 worth. Should be ashamed! Buyer beware!

Sh
Review №39

Great prices, fast service and friendly. My definite go to for phone repairs.

Br
Review №40

Honest and Fair Folks. Took a iPhone 6 in asking for a battery replacement, they explained they would rather check it out to make sure it really needed a battery rather than just a chance it out. Got a call alittle later saying the mother board was killing the battery and we didnt in fact need one. Being truthful like this rather than just taking my money will for sure lead me to spread this company by word of mouth any chance I get.

Va
Review №41

Bought a charger from this store about six months ago. I went to purchase another one, only to run into a rude manager, who told me that he was going to charge me taxes when I am tax exempt and on top of that he was going to charge me a credit card fee because I was only spending 15.00 with his store. I told my assistant just to purchase the cord and I would not do business with him again. He refused to sell it to her. Owners should be careful about hiring people with no customer service skills. He told my assistant while I was on the phone that he wasnt hard up for money. With that attitude, lets see how long he stays open.

ta
Review №42

Went in for a screen fix , got my phone back 4 hours later the screen was fixed but now my phone is disabled and now I’ll have to erase it just to be able to use it again . 🤦🏽‍♀️

An
Review №43

Great, fast service. My phone looks brand new. Thanks a lot 😘

C
Review №44

Dont not shop with them they are thieves! Owners are not trying to help Boycott them all locations! They sold a bad pair of airpods claim they need to charge up and they worked but that was a lie they do not work so they said I could only trade them in I said that not fair because I wouldnt have gotten them if they worked.no where does it show no refunds. They get over on disable people

Dr
Review №45

Love this place. Honest work great prices

Ta
Review №46

I took my phone there and they said it would be ready the next day but they kept putting it off and they kept if for 3 days

Al
Review №47

Great guys very helpful. Went all out to help.

La
Review №48

AND I DO NOT EVEN WANT TO GIVE THIS ONE STAR!!On 08/12/2017 I took Magic wireless 5 of our phones to be repaired and back to working order, Screens where changed out and four phones returned within 2 1/2 weeks. The fourth phone an Iphone 6 plus 6 was picked up 2 days ago on Saturday, Not only did this manager say that the phone would not work with any other service, so we had to switch it to his service, Fine the phone was switched to his service, and 2 other phones had the screen replaced, He charges me $70 per screen replace on the six because of the amount of work he has done for our company. So not only was my bill almost $600 dollars, But we got down to the cinema red light and the phone died, we got home 5 minutes down the road and plugged the phone in and the phone had lines all through out the phone, Magic wireless was already closed, so the next morning we call to ADVISE them that this phone was not fixed, and the guy puts me back through to the manager which proceeds to tell me we must have done something to the phone, and that if he can fix this its gonna be another $250+ dollars, NO I asked for a refund and he told me he would not issue a refund because he did his part and replaced my the screen. NOT only has this phone not been returned as promised but it is not fixed and this man refuses to issue me a refund. When I got him on the phone today he proceeded to talk over me and not let me finish and stated over and over that he did his job and replaced the screen, and whipped out the MIEI number to put his service on it. This man is a complete FRAUD. A complete FRAUD, I have reported him to the BBB and will report him to the city of Bartlett, Consumer affairs, and all news channels available to me ...... He also previously UNLOCKED 5 phones that are NOT UNLOCKED!!! STAY AWAY FROM THIS CON ARTIST.

Mr
Review №49

Prices are ridiculous high.

Wa
Review №50

Rip off unless youre female then they bend over backwards to help

La
Review №51

After spending $529.86 in all on this phone its not unlocked. After we asked him were all his phones unlocked. NEVER AGAIN

Ni
Review №52

The web site said close at 8pm pull up 730pm it close

De
Review №53

👍🏽👍🏽

Jo
Review №54

Good job, good service

Information
15 Photos
54 Comments
3.7 Rating
  • Address:6870 Stage Rd, Bartlett, TN 38134, United States
  • Phone:+1 901-552-5654
Categories
  • Cell phone store
Working hours
  • Monday:10AM–6PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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