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Walmart Auto Care Centers
301 Montara Rd, Barstow, CA 92311, United States
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Walmart Auto Care Centers
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Fi
Review β„–1

Giving God all the glory πŸ˜ŠπŸ‘† even when times get rough. Picked up a flat going west on 58. Called AAA they dispatched a tow truck driver. Matt of AAA Tow. Was fast and super nice and courteous. Walmart tire crew did an excellent job!

Ta
Review β„–2

Candi is very knowledgeable, patient, and an expert at her job. I see her everytime I come in and she is fair and just to everyone; and knows how to set everyone up for the service they need.The staff members who work on the vehicles provide fast, good, and efficient work.Just take a leisure stroll around Walmart and your vehicle will be ready in no time.Also, its great there are no appointments here, its on a walk-in basis which is very fair.Prices are very good as well.

Sh
Review β„–3

Went to have my car seviced and battery replaced waited 2.5 hours to be told only battery was replaced.Guy said I didnt ask for engine service only battery service, I did not know they seviced batteries . Anyhow I was told I would have to wait for four more cars to get seviced before mine would be seviced. Never again. Do yourself a favor and take your car somewhere anywhere else..

cl
Review β„–4

The manager and people who wrote me up where very helpful and good....the service department understaffed 🐌 slow 3.5 hr to do a 4 tire change but got it done in the time that I was quoted....all and all it was a good experience

Wi
Review β„–5

Great service technician had 2 new tires front tires to rear 2new front front great service recommend highly

Pa
Review β„–6

They did an amazing job candy the desk the mechanic .were very nice .

Na
Review β„–7

Its Walmart, the people that work there are rude and lazy.

Aa
Review β„–8

Great prices and a quality service. Although I did just notice my low tire air pressure sensor came on as soon as I left the parking lot. Maybe not such a good deal

Lo
Review β„–9

I called the Walmart automotive to see when they are taking last call for oil changes and the man said 5pm.. I showed up at 4:30 and waited 10 mins in line only to be told they are done for the night.. I get you guys get busy but maybe day cut off is 4 because I rushed to get there before 5.. Thanks for nothing..

De
Review β„–10

No waiting area, 3 hours for an oil change.

Vi
Review β„–11

Walmart auto service is absolutely wonderful. This morning I came for oil change and Sherry provided awesome customer service. Immediately every detail regarding the care of my high mileage Mitsubishi Lancer was attended too and I am very thankful; grateful for the care.Service attendant was very thorough and wonderful service today.Blessings this beautiful day.Victoria

Th
Review β„–12

We made it in there just before they closed and they not only changed our tire on the rim they remounted the wheel to the car and put the spare back underneath which is in itself a feat!

Mi
Review β„–13

I go there for my oil change and I have ALWAYS been given fast and friendly service everytime I have gone there. Thank you for the great service to the men in automotive center. Great job!

Ch
Review β„–14

I called around 4pm to see if walmart was doing oil changes still. The gentleman I spoke to said to come in today July 19th 2020 at 7am gor pil change and when I got here they said no I couldnt get it done. I am essential worker and Saturday is the only time I can get it which is why I made it for Saturday. Stop telling ppl they can get something done when they cant even open till 7p .

oz
Review β„–15

Tried to get an oil change and they wouldn’t do it because they decided to close early. Service hour sign says 7am-7pm. I was there at 630pm and no cars being worked on or servicing. I was told they sometimes close/lock up tools as early as 530pm...😧 Why have a hours posted if they will close early......

Jo
Review β„–16

I tried to get an oil change for the past 3 days. Every morning id be sure to get there as soon as it opened. The attendant would tell me it’s a 4 -HOUR wait every time I’d walk in. What!?..Mind you there was only 2 cars in the garage. Very unprofessional attitudes as well. But what do you expect from Walmart in Barstow. They continue to tell customers they are β€œbusy” to make sure they have an easy day..If your wise enough you would pass this place up all together

Ka
Review β„–17

I stood in line for an hour just to be told it would take 3 hours to do an oil change on my car. I left.

As
Review β„–18

Very very slow service. Not enough staff. Seems like they have a skeleton crew for the front desk every time I go. Also the employees are not customer service oriented nor do they appear to be dress right dress & ready to work. Avoid this place if you don’t have an abundance of patience.

jb
Review β„–19

Rude and considerate on what the tire warranty actually covers. I had various issues with the set that I bought less than a year ago and rather explaining what were more cost effective solutions, I am almost got rung up for paying for a whole new set. Despite the pro-rate you end up paying for the tires that are covered under warranty for thread wear, its frankly ridiculous that there is a thread wear warranty because it means nothing. The service tech Teresa will also make a point shes a mechanic and shes knows better despite having no vehicle service history in front of her - sorry, just because you are one doesnt mean youre a good one.

Sp
Review β„–20

Employee was very lazy at his job. I stated he checked the vehicle lights and tire pressure and he did not so I had to get him to recheck his work and properly inflate the tires.

Ja
Review β„–21

The polite staff did an excellent job on my vehicle. Service was fast even with the line.

De
Review β„–22

I think we all do the best we can with what we got. I do love my job and I wish I can do more for our customers but I am one person with two hands so try to have some patients we are low staffed at Walmart in all departments.

Ni
Review β„–23

The auto shop employees are super nice & informative! We had to buy a tire on our way to San Diego from Las Vegas and they were than helpful!

Je
Review β„–24

If I could give it less Stars I would. I would never ever suggest going here. The employees are super rude they know nothing about cars they dont tell you until they replace your stuff that other things are broken and they wont finish fixing your car.

Ch
Review β„–25

They were really nice, and respectful.

Ni
Review β„–26

Be prepared to wait. They normally only have one person working the counter with a long line waiting. Customer service isnt that great either.

Le
Review β„–27

I get there at 6:20pm for an oil change Im told they arent taking any more people at the moment come back the next day. Mind you they close at 7 pm. Bad Customer Service! SMDH.

Ch
Review β„–28

They are really professional about there job and thats what I want when I spend money. I dont want some joker messing with my property or my time.

Ji
Review β„–29

Extremely slow and apparently understaffed. Told 1hr for oil change but took 3hrs. Its supposed to be convenient while you shop but cost me way too much time and aggravation. Wont be back for this service

Jo
Review β„–30

Horrible service. DONT EVEN THINK ABOUT GOING THERE-JB

Ch
Review β„–31

Had what I needed and installed quickly.

Ty
Review β„–32

They were really nice

Ka
Review β„–33

Worst place ever. Will never use them again. 3 he wait to tell me they didnt have my size tire. Absolutely horrible.

Ti
Review β„–34

Thry dont know how to change a tire so i could not get a tire bec3 they said they cant was able to change tire with no problem at a regular tire shop

Il
Review β„–35

The worst experience... Stuff doesnt know what they doing !!! Was waiting an hour just to pay for oil change + one more hour to actually change it! The cashier was taking customer before me completely unprofessional!!!!! Avoid that place!

Lo
Review β„–36

Great customer service!

Ge
Review β„–37

The need more staff, seriously. Also, their customer service is the worst! This is the worst auto center Ive ever been to.

An
Review β„–38

Excellent service.

Wi
Review β„–39

Great service

Ki
Review β„–40

Too long of a wait. The mechanics forgot to reset my change oil light. So the cashier reset it.

Information
12 Photos
40 Comments
3.4 Rating
  • Address:301 Montara Rd, Barstow, CA 92311, United States
  • Site:https://www.walmart.com/store/1879-barstow-ca
  • Phone:+1 760-252-5021
Categories
  • Car battery store
  • Auto parts store
  • Tire shop
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Planning
  • Quick visit:Yes
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