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Midstate Chrysler Dodge Jeep Ram
1365 US-302, Barre, VT 05641, United States
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Midstate Chrysler Dodge Jeep Ram
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Jo
Review №1

Shawn was great! I couldn’t have asked for a better salesman. He was very helpful along with everyone else I dealt with. Thanks so much!

Ju
Review №2

Joshua at Midstate Chrysler Dodge in Berlin/Barre was professional and helped my wife and I find a truck that fit our budget and familys need. Thank you!

Bo
Review №3

Ive purchased and had serviced three vehicles at Midstate. Theres nothing like this dealership. They treat you like family. Family you really really like 😅

jo
Review №4

One star because there is no option for zero. This place has turned into a joke real quick. Brought my Jeep in for warranty work which was scheduled to be a big job and couldn’t even get a loaner car. They ended up having my Jeep way longer than they said because they ordered the wrong parts the first time. Never kept me updated on the status of my vehicle. I had to call them anytime I wanted to get an update on what’s happening with it. Then after over 2 weeks of it sitting there I get a call saying it was ready. I got there to find my battery dead. Got it started with a jumper pack to find that the mechanic messed up a bunch of wiring or an electrical module when he tore my Jeep apart so now my brake lights were stuck on. So, not only have they had it over two weeks to get it fixed now they need to keep it longer to fix stuff that wasn’t even wrong with it when I left it with them. And still can’t get a loaner car so have to miss work even longer. Barely even an apology from them though all of this. I definitely do not recommend anyone getting work done from them as the mechanics clearly don’t know what they are doing and the staff is not pleasant to deal with. This is the last time I will bring my vehicle there.

Ri
Review №5

Disappointed as we had the oil changed and the person who.changed the oil left grease footprints on my light colored carpet. They cleaned them after I complained

Ke
Review №6

I had Jashua Tetrault for my sale guy. He and his team made my experiance leasing a vehicle from them the best experiance I have had in a long time with a car dealer ship. They were quick, polite, and just all around great. They went above and beyond to make us comfortable and took care of everything.

Et
Review №7

Very helpful staff, I got in and out in just about an hour and left with the truck I wanted! Very thankful for Charays help! Definitely recommend Midstate Chrysler Dodge Jeep Ram!

Wa
Review №8

We recently drove down from Burlington to purchase a 2022 Hyundai Kona. Absolutely fantastic experience with Midstate from beginning to end. We worked with Charay, who had responded to our initial inquiry several months ago. She was very patient and never pushed (we were looking at a number of different options at a variety of dealerships before settling on the Kona). She was extraordinarily responsive to all of our many emails and really took the time to help us get what we wanted. Once we decided on a Kona, she found us the exact model we wanted (color, options, etc.) at an out of state dealer and had it on Midstates lot within a week. During a very tough time for car buyers, when prices were high everywhere, Midstate beat the competition by $700. Financing was at a great rate. And everything was super transparent. No hidden costs, no changes from their original quote. A fantastic experience all around. We would definitely purchase from them again, even though there are other dealers closer to us. Thank you!

Ed
Review №9

Midstate Dodge is the best place to buy a New or Used vehicle. Management and staff always exceed my expectations! I will always buy a Vehicle from them.

Pa
Review №10

Great dealership... very friendly and professionally staff

Ta
Review №11

Was not midstate! Was Covid testing. I was negative!

Mi
Review №12

They were fine answered my question helpfully.

ck
Review №13

1st question from both of there service managers is did you buy the vehicle from us. Tells you all you need to know about their culture there. Heaven forbid youre on vacation and need help under warranty. Let me help with how you should have handled this. Ask for the VIN and look it up yourself. Protip, go to Goss or Key both of which have been exceptional to deal with. Ram has a good product right now but dealerships like Midstate are an anchor to the brand succeeding.

Al
Review №14

Cant say enough about Jon Tisbert. He is great! He is very responsive and understood that I had a budget and worked with me to get there. I love my new car!

Ka
Review №15

Jon Tisbert and the team were so wonderful to work with while I purchased my new Jeep - the car is amazing and Jon took the time to show me all of the wonderful features in the car. He has been very responsive to the phone calls that I made to the dealership this week. They even put air in my son’s tires on his car as his tire pressure light came on as we were driving to pick up our new car - highly recommend this whole dealership - thanks

Da
Review №16

Dear Paul, Bob, John, Jeff, and your Midstate Jeep service team,A belated yet sincere note of thanks for taking such great care of my 2004 TJ Rubicon a couple weeks ago!I was up for the weekend to ski with friends, and my tensioner pulley broke on the way to the mountain, throwing my serpentine belt, and blowing my radiator tank. You guys had me in and out in less than 24 hours. Unbelievable!My Jeep is my baby, and not usually my daily driver — most often in my garage with his top down year-round ready for trips around town on sunny days — but with kids home from college and limited family vehicles, I opted to drive the Jeep up north, five hours from home, on his longest trip to date. You can imagine my immediate regret when the tank blew.Thank you for taking such good care of my Jeep and me. You guys made an unfortunate situation much more pleasant and painless!Sincerely,David CConnecticut

An
Review №17

I had been searching for Jeeps outside of Vermont for a week thinking Id get a better deal and selection than I would in VT. Boy was I wrong! Thankfully, I found my perfect 2 door Wrangler at Midstate! Paul helped me thru the sales process from test drive to the final paperwork with professionalism and exceptional service the whole way. The dealer fee was a fraction of what I saw being charged out of state and these guys took care of everything from the financing to the insurance. I think Ill definitely be back when the new electric Wranglers come out!

CJ
Review №18

My wife and myself had found these guys on the web. We had been looking at new 2017 Jeep Wrangler 4 door and these guys had a great selection of them on the lot! They even had the Rhino gray that my wife liked. Marz our salesman was great to deal with! Martin and Craig got our financing all worked out and they had been the ONLY dealership to come within our price range. The experience from buying to closing the deal with super easy. We met their entire service team before leaving and they even gave us a few gifts for our brand new Jeep! It was such a great experience we might even go down and take a look at RAM. Great job Midstate! You guys have a great team! They come highly recommended from us!

Ka
Review №19

You cant beat their service department. They are helpful and knowledgeable about products.

Du
Review №20

Excellent service, in and out within the time quoted.

sh
Review №21

Excellent service !

pe
Review №22

Bought a car today from these folks and it was a very pleasant experience. I was able to get a very good deal on a car, as well as a more than fair trade in. No pressure at all from the very friendly saleswoman and staff. Im more than pleased. Thank you again.

Cr
Review №23

Although I was not able to close a deal with Craig and his team, I strongly suggest giving them an opportunity to provide you with quality customer care and a new vehicle - the issue that stalled our deal was our trade-in had debt. If it wasnt for our lease being debt-heavy the deal would have been made. This team of salesmen are genuine: - respectful, honest... just no games. There is still the art-of-a-deal that will unfold, but overall, they started off reasonable in their offer, so arriving at a fair deal wouldnt take much.

Br
Review №24

Staff Coty Tompkins and Michael Moureles was very helpful, friendly and courteous. They gave me a great deal on my 2016 Ford F-250. The experience was phenomenal. C

Jo
Review №25

We purchased a used 2017 Hyundai Santa Fe from Ed, he was great ! This is our 3rd car purchased here. The vehicle was ready for us, clean and the test drive was fun. Thanks to the team, Ed, Jessica and David the whole transaction was smooth and easy, as expected. Having been in car sales myself, I know professionalism when I see it. Highly recommend these folks, and their pricing was excellent.

Sh
Review №26

After many road blocks this dealership was the only one able to get my husband and I the financing we needed to buy a car - huge thanks to Ed and Jessica for making the impossible possible! Ed was wonderful. He stayed late for us and entertained our little monsters while we signed paperwork. Definitely recommend this dealership to anyone with poor credit looking for a good deal! Thanks again!

Mo
Review №27

I had to give one star, because not giving any stars was not an option. I brought my Jeep, (that I purchased from Midstate,) up for a service issue and was appalled at the service I was given. I had called quite a few times to see what I needed to do since I assumed protocols were different at this time. I showed up and no one knew why I was there, and were unaware that I needed a loaner car. I spent more time then necessary inside while he pulled up my information and attempted to find me a loaner car. Many employees inside were not wearing any masks, or following any of the new guidelines recommended. I then waited outside another 10 minutes while they looked for the car they were supposed to give me. I dropped off a 2016 Jeep and was given a 2013 Hyundai in return. The car had not been clean before I was given it and was in worse shape then the car I dropped off. Instead of giving my a different car, I rented a different car myself from a rental place. They charged me $500 for the issue they swear they fixed, and when I got my car back in my possession, I realized the issue was in fact not fixed. When I called them back to tell them, they acted as if it could not possibly be true, as if I was lying to them. They took my car again and told me they couldnt find the issue and didnt believe it was still in fact acting up. When I spoke to the Service director about my initial issues, he came off as very rude, didnt respect my issues, and then went on to blame me for the issues with my car. The customer service I received at this dealership was horrendous. I spent $500 for them to fix an issue that they never actually fixed, and told me there was nothing else they could do. I wont be returning to this dealership again, and I wont be referring anyone that I know to do business here. Their lack of care and compassion for their customers was unimaginable.

E
Review №28

AMAZING customer service!!! They remember a friendly face and prove they care... actually, Im blown away by how kind they truly are

Ja
Review №29

I highly recommend Midstate. Buying/leasing a new vehicle is stressful but Jon made the experience extremely painless! He was very patient with me and was more than willing to answer all of my questions. If you’re looking for a new vehicle, go to Midstate and ask for Jon. I promise you won’t regret it!

Br
Review №30

Great team to work with when leasing a new vehicle. Went in unsure whether to get a 2019 Jeep Compass or 2019 Jeep Cherokee and Jon and Paul did a great job walking through both vehicles, including test drives of each. Ultimately decided to lease the Cherokee and cant say enough how easy the team was to work with. It was a no pressure experience, and came out extremely well-informed and loving our decision. Look forward to doing future business with Midstate Dodge.

Te
Review №31

Ed Ryder made my husbands first experience purchasing a car in the US incredible. For the first time ever in my many years driving there was no pressure. Ed actually listened and cared about our bottom line not his financial gain. That was the most refreshing and delightful experience ever. He was funny and a complete joy to work with.

Ro
Review №32

I had a lot of friends who told me that mid-state Dodge was really good and great that they helped them but I went there for a brand new vehicle I had money in hand to put down on a vehicle that day and I sat there for a good 2 hours went through all their paperwork did everything that they wanted me to just to get called and told that I had to go back and finish filling out paperwork that they had missed. The person that I had dealt with was very rude it seemed like he didnt care about my situation and the fact that I needed a car right then and right there he didnt seem like he cared that I had money to get a vehicle right there and then and overall I went there to see a certain person and that person pushed me to another person which I thought was very rude and very inconsiderate since my friends have dealt with a certain person and they recommended me that certain person overall I think midstate Dodge is a joke and Im happy with the vehicle that I had found sooner than they could have gotten me into a vehicle

An
Review №33

I had the most amazing experience in purchasing my first NEW car with Midstate! Thanks to Martial Rodriguez. You are a great guy and wonderful hard working person. U did an amazing job considering you were juggling from me to the next 2 people u stayed professional and was aware of your surroundings and was very pleasant to be around. All the other staff were very welcoming and helpful as well. Very nice environment to buy a vehicle.. Thank you again Martial for your help. I will recommend you guys to anyone. Very satisfied.

Ry
Review №34

During a recent vehicle purchase I worked with Jon Tisbert. His work was thorough and diligent, yet never overly-persistent. The entire process required three phone calls and two dealer visits(the second being driving away in a new truck). Painless. Thanks again!

Jo
Review №35

Just purchased my 2and vehicle (RAM 1500) EXCELLENT service HIGHLY recommended.

mi
Review №36

We had a great second experience at Midstate...great service and everyone there was really helpful. Our salesman, Paul Kapusta, was quick to respond, super personable, answered all of our questions...very happy with Midstate!

Cu
Review №37

Never a better car shopping experience. Jon T was kind, thoughtful and transparent from start to finish. Should you be lucky enough to have him guide you through your car buying process, you will not be disappointed. Craig, David, Jon and the entire Midstate Team - Thank you!

Je
Review №38

I ran into some problems with my Jeep while on vacation in Vermont and was in desperate need of some help. I found Bob and his team online as a nearby dealer and I am so insanely thankful I did. They were so helpful, quick and thorough - they got my Jeep and I back on the road in no time. They are genuine, kind people and despite the fact that I was in for a repair, it was a pleasure working with them. A million thank Yous will never be enough! Look no further for your Jeep needs - these guys have your back!

Ja
Review №39

Nice people to work and visit with.

Ja
Review №40

Pitiful. All that needed to be done to purchase their most prized vehicle was make a phone call to my state to get tags transfered and they lost the sale bc they were too lazy. I was insulted by presumption that I couldn’t afford their vehicle, I was not called back 3x’s in the general process of buying this vehicle, I was hung up on by their finance manager then apologized to by his manager. This place is an absolute joke & they do NOT have any interest in selling vehicles unless it works for them in the easiest way possible. I didn’t really need this vehicle which makes my experience a hilarious mind-boggling circus of an ordeal. My advice?: go to anywhere but this shack of clowns to buy your vehicle. Theyre too busy chasing their tail to sell any cars haha !! Unless you need a good laugh, then by all means.......

Da
Review №41

My experience at Midstate was great! I made contact with Jake ahead of time. I expected to lease a particular vehicle. Then Jake found me a better option -- better fit for me and at a lower monthly pay. Craig also provide support. It was a stress-free experience!

Lo
Review №42

Our salesman Jon Tisbert was amazing. the team at Midstate made our buying experience so easy. Jon worked with my husband and I and got us the car and the payments we wanted. I would recommend you going to Midstate and ask for Jon he was so great to deal with.

Dr
Review №43

After shopping around at other dealers and being offered deals that turned out to not actually be deals and feeling cheated, I made my way back to Midstate where I have purchased many vehicles and didnt know why I ever looked anywhere else. I was treated excellent, and got exactly the deal I wanted. They made it happen and even though the people I was dealing with had the next day off they kept in contact and answered all my questions. Since I had purchased cars from them in the past they had all my information and made completing all the paperwork painless and quick. I was in and out in about 30 minutes and I am very happy with my purchase. I will never go anywhere else again and I highly recommend Midstate.

Ta
Review №44

Ed Ryder made our vehicle buying experience easy and fun! I will DEFINITELY be recommending everyone to stop by Midstate Dodge and talk with Ed!! Thank you again for great service Ed🙂👍

Kr
Review №45

Yesterday 2-24-20 I purchase a car with an amazing salesmen Ed we got to midstate around 2 and we stayed until 7 but Ed didn’t care how long it took just wanted to find me a car.

Ni
Review №46

Buying a car from Midstate Dodge was by far one of my better car buying experience. The whole team was friendly and helpful. Paul K. worked hard to help me find a car that was what I wanted and reasonably priced in fact even coming in underbudget. I really enjoyed the no pressure buying experience. The willingness to help out and make it work for me. I would recommend anyone to them. I know in the future I will be sure to return.

Ju
Review №47

By far the best experience I have ever had buying a car, all of the staff were friendly, and engaging. Price is unbeatable and they are a USAA preferred dealership. Thank you Cody for your help my wife loves her new car!

Da
Review №48

I had a great experience With Midstate. Cody Barclay was very professional and polite. The manger was a delight to talk too. I purchased a used 2013 CRV and so far I am very impressed with this fine SUV.. Thank you to all the Staff that was so helpful and knowledgeable. So if you are looking to upgrade your ride Please go see Cody Barclay. And enjoy your Midstate experience.

Vi
Review №49

This is by far the best dealership I have experienced! My salesmen, Cody Barclay, started the process with me through email, then came in on his day off because it was the only day that worked for me. They got me into a great truck at a very reasonable price! The other salesmen were also visiting with us and making the whole experience great. After I got the truck Cody took me on a tour to meet the services and parts guys and show me how everything works when I need to come see them! It was great! I highly recommend this dealership!

Va
Review №50

Absolutely the best car buying experience I have ever had anywhere by a long shot! I am a disabled veteran and was lucky enough to have gotten to work with Tim Gray while buying my car, hes not only a really nice person, but hes a veteran too. He actually got me the car I really wanted and needed but thought was way out of my price range, but working with Craig and David they all figured out rebates and interest rates & got me my perfect car for the price I wanted and could afford and included in the price the GAP protection and the extended warranty for the full 84 months of the loan bumper to bumper! I dont know about other people, but over prepared rather than under prepared is the way I like to do things. They really did an amazing and to be honest almost unbelievable deal for me, I will highly recommend them to everyone!In all my years of buying cars I had never had a salesman sit me down in a car before I left to make sure I knew where everything was and how to use it, they made the sale and they usually didnt know when I asked, I didnt have to ask here Tim sat me down in the car and went over everything! Im sure I wont remember it all, but I will remember that he cared enough to make sure I knew how safely use the vehicle he sold me. There is a real difference at this dealership from others, Im not sure if it is because there are so many veterans working there but they arent that fake drank too much coffee cant wait to sell you anything they can type. They are genuine people and they are amazing to work with.Thank You Tim ;-)Valerie Hugg

Ca
Review №51

I just purchases my 6th vehicle from Midstate Dodge. Kristina and the sales team at Midstate are outstanding. They make the sales purchase experience super easy and its actually fun to buy a car there. This is a family run dealership and I have had the opportunity to get to know everyone there and even the owner, Mitchell is a super nice guy!! Great dealership.

Ad
Review №52

They bent over backwards to make me happy, my car needed repairs and they handled everything and gave me a loaner car to drive , the service department is by far the best.

Ci
Review №53

Initially stopped in to get information on a car and Cody Barclay was incredibly helpful and willing to get me any and all information requested. He was pleasant, knowledgeable and patient as he brought around a few cars for me to see in person. He was an amazing sales associate to deal with, it was also a very low pressure approach that made asking for a very relaxed customer experience. I showed up the next day and again had a very stress free customer experience dealing with Cody all the way through signing the paperwork. It was wonderful, Ill be back in a heartbeat the next time I need a car! Thank you Midstate!

me
Review №54

Christie villa was my sales consultant,She was amazing.Friendly and even ate dinner with us while we waited for all the paperwork. I can honestly say that I have never had an experience like this with anyone else or anywhere else. She made me feel like a personal friend and like family. I will definitely continue to do business with Christine and her crew at midstate.

Ry
Review №55

I just purchased a 2017 Ram 2500 from Mid State Dodge. This was by far my best truck buying experience. My salesman Steve and the staff were great. They went above and beyond to make this an easy experience. It was quick and painless. It was really nice to have my nearest dealer earn my business with flying colors! I will definitely go back when I trade! Sometimes its the small things that make all the difference. Mid State, you guys are a sincere local dealer! (Special thanks to Steve and Craig!) I appreciate all you did.

Pa
Review №56

Jon tisbert was great to work with. His sidekick Jeff was also wonderful. I strongly recommend going to this dealership. Thank you both so much for your support in the sales process!

Me
Review №57

Very satisfied.....the service was excellent! Steve made us comfortable and was very accommodating during our purchase of a PT Cruiser. Sales Manager, Craig was also super helpful and informative. Dave patiently stepped us through the finance and closing process. This was our first purchase with Midstate Dodge and we will happily return!

To
Review №58

Worked with Noah through the process. Staff was helpful and easy to work with. Purchased my first new truck, and couldnt be more happy.

Ci
Review №59

Christie villa was my sales consultant. Shes an excellent sales person. She even took the time to write down the steps for my brother and I to take the right steps to repair our credit. Excellent service !

Ki
Review №60

I had such a wonderful experience at this dealership. I got the best deal and the best service. Marz and the entire staff were amazing. I didnt feel pressured and they werent pushy. I highly recommend this dealership! Thank you all for the BEST customer service I have experienced purchasing a car!!

Ka
Review №61

I would highly recommend Midstate Dodge to my friends and family. I had been to another dealership closer to my home but was very put off by the arrogant salesmen who would not listen to my overall goals for getting a new truck lease. I called and spoke to Paul and he was honest from the beginning and is the reason I canceled signing paperwork elsewhere and instead drove to Midstate. He worked through the options with us and was aware of our time restraints and getting our kids off the bus later that afternoon. Very happy with our lease and look forward to working with Paul in the future!

Ka
Review №62

These guys are the best. Buying the car and negotiating the price was easy and a good experience. Mitchell Jay, the owner, is a kind and decent man who stepped up to quickly take care of my recently purchased used car when unexpected problems arose. He and his team - Craig and Cody - treated me with respect. I cannot recommend Midstate Chrysler Dodge more highly and hope to buy my next car from them as well.

Me
Review №63

We were looking for a used Jeep and sent a message of interest. Cody Barclay contacted me within a very short period of time and my husband and I decided to make the 2 hour trip to look at a used Jeep and boy are we happy we did! The vehicle was spotless and Cody and the gentleman at the dealership were very patient and attentive. They made sure everything went off without a hitch and we drove our Jeep home the same day. Thank you Cody, Craig and everyone else at Midstate that made our buying experience a pleasure. We will return!

Ch
Review №64

The team at this facility worked hand in hand with us to ensure that we were able to be placed in a safe and reliable vehicle. I would definitely continue giving them my business, Cody Barclay bent over backwards to ensure we were sucessful in this endeavor. The financial manager David was able to impressively assist us with a reasonable rate on our loan.Unlike some facilities where they arent customer oriented this facility definitely puts people first. Truly amazing and impressive~Charles

An
Review №65

Professional staff, easy going, I highly recommend this place for any repairs or a vehicle purchase

Da
Review №66

Christie Villa was my sales consultant,She worked so hard for me and I could not have had a better experience buying a car. I hate the car buying process but Christie made a normally tough experience a pleasurable one. Ill recommend her to anyone looking for a new car. She is very knowledgeable and will get you in a vehicle that makes sense at a great rate. Thanks a million to Christie.

Je
Review №67

Jake, Craig, and Jessica were all great to work with throughout the entire process. They made the process fun, easy and quick.

Je
Review №68

Just purchased a new Ram 1500. I have bought numerous autos from other dealers but this was the first time from Midstate. Paul Kapusta did an excellent job from the initial email to the final pick up. I will not hesitate to drive an hour and thirty minutes again to buy another. Thank you.

Jo
Review №69

Extremely happy with the service level at Midstate from everyone I met. Especially happy with my salesman Paul Kapusta who honored my requests for a specific truck and didnt force feed me other models. This was my first lease so I learned alot and I felt that they were very transparent with the process and offered a very fair price.Lastly I really do appreciate the legit $339 Ram 1500 lease advertisement because it was accurate and didnt have fine print stipulations that no one can qualify for.I definitely recommend them and when my lease is up Id love to work with them again.

Ga
Review №70

Mars was super helpful with helping my mom seal the deal with her new truck. Plus he was pretty damn funny. And to Craig and Bob for giving us even more helpful information and making us laugh as well! We are in ❤️ with the truck!

JD
Review №71

I had very specific needs for the used vehicle I was looking for as well as a specific budget, and thanks to the efforts of Jeff and Mike, I got it. They brought it over from Maine, and the car was flawless! No high-pressure or trying to steer me towards something I couldnt afford. Stress-free.

Ra
Review №72

Ive always liked this dealer never pushy also have a top notch service team helpful.

De
Review №73

Just bought a truck from salesman Jeff Halls a few days ago, very friendly and down to earth guy. Definitely the one to talk to if you decide to go through Midstate Hyundai. Very happy with the service recieved from the dealership and especially Jeff himself.

Cr
Review №74

I think its important to know that this dealership does not respect grieving elderly people. When I spoke to the salesman Cote about not calling my grandmother regarding co signing for a family member he proceeded to tell me how he had spoken to her earlier and she said yes. Well, of course when she was alone, grieving and confused she participated in the conversation (which is why he thinks she said yes - she never said yes) but she never wanted to partake in any of this. I told Cote that his response was not appropriate and that he should honor the death of my grandfather and move on. I did hang up on him because I was so frustrated over his lack of compassion. But it didnt end there. Following my phone call with Cote he proceeded to call the other involved family member and tell them I was unprofessional. Unprofessional!?! I had witnesses to my side of the conversation who all believe I reacted appropriately to his lack of compassion. I know he has a job to do in order to put food on his table but at what cost? My elderly grandmother while shes grieving the death of my grandfather? Or putting more of a divide in my family because he cant take no for an answer and thinks I was unprofessional.

Ma
Review №75

I purchased a 2017 Jeep Renegade from Midstate over the weekend. Overall, the entire experience was great. Cody was my salesman and he made the entire process smooth and painless. Everyone at the dealership was very friendly. Im glad I drove 45 minutes to Midstate because it was well worth it!

Br
Review №76

They tried to get me a loan with 8 different places when I went to them with the loan. Now I have all those hard hits on my credit. Thats not right. I bought a 2018 in 2019 full price They did not offer me a single inch better price. Took all they could. Its a shame

Mi
Review №77

Did not have a good experience with this dealership and I would be careful. Got an online price quote on a new Dodge Ram 1500. Had 3 phone calls to the dealership to answer a few questions. Everything was fine up until this point. I called to verify the salesman was going to be there and proceeded to drive 1 hr from my house to purchase the truck. The salesman Cody sat me at the table and for 1/2 an hour he typed and went back and forth with his manager Craig. I expected by this time I would be buying a truck, but was handed back the email with the price quote I had received and a new price that was over 2k higher. (adding error on their part) I would of bought the truck from my local dealer based on this price. There was no honoring of the price given, or apology made for wasting my time. I would of expected at the minimum something like this, Im sorry we messed up, lets see what we can figure out. So I left for my hour drive home not wanting to spend over 2k more than I expected. Check the price you sign for ... it may not be what you thought it was going to be ..

Co
Review №78

We recently purchased a 2018 Jeep Limited from Midstate and could not have asked for better service.First, Marz was our sales representative and did an amazing job. He was attentive, personable, and knowledgeable.Second, Craig, the sales manager, was great and made the buying process easy and enjoyable.Overall, Misstate was fantastic and I plan on continuing to use them for my future vehicles. I would highly recommend them!

Ga
Review №79

Kristina and team at Midstate were super helpful and efficient. They worked with us and made the impossible happen. We have had a rough couple of years and had some credit issues, but they figured it out and got us into the vehicle we wanted. Process was very smooth and relatively quick. We are looking forward to being longtime customers. Thank you!!!

Al
Review №80

Midstate was quick to deliver on a car search I had been doing for a while. Jake Cohn was efficient, diligent, and very knowledgeable. Thank you Midsate!

Sc
Review №81

Was in bad situation with my auto loan from 2019 Nissan Sentra having 12,000 neg equity in the loan. sales person Ed and mike in finance was able to get me into a lease on a new 2020 ram 1500 and having that Nissan loan paid off. looking for a new or used car see Ed in sales at midstate hyndai

Pa
Review №82

We Just purchased our second vehicle from Midstate with Paul Kapusta as our Salesman on both. He is honest, helpful with questions, easy to work with and not pushy about landing a sale. We feel we have received very fair prices on both purchases and got exactly the vehicles we wanted both times. We will definitely go back for our next vehicle purchase!

Al
Review №83

We purchased our 2017 Jeep the beginning of April, we had a great experience with our salesman Steven Drill and team. We have been back since for oil changes and today for a recall item and the service is always great, everyone is always pleasant and they have a clean waiting area. I highly recommend Midstate!

Pa
Review №84

We found a particular car we were searching for at Midstate- called and spoke with Steven Drill- he looked at the car, sent me detailed pics - informed me of all the particulars, good AND bad- was as honest a salesperson as Ive ever dealt with in all my years- we drove 2:45 one way to buy the car from Midstate and would not hesitate to do it again! Martin was awesome to deal with as well. The whole process was smooth, no surprises- all cards were on the table and the most positive experience Ive ever had with a dealership.

Ro
Review №85

The Service Department (shout out to John!!) consistantly step up their work. Ive always have gotten great assistance. They go the extra mile! A big thank you. RH

El
Review №86

Cody Barclay was not only an awesome car salesman, he felt like an old time friend. He was instrumental in making my purchase a smooth, easy peasy one. I was impressed, satisfied and relieved with his knowledge and his professional manner. He is a true asset to the dealership! I’m so happy that my long search led me to Midstate! I love my Jeep!

Me
Review №87

Charay took excellent care of us. We got a 2016 nissan rogue and she got us a great price and was with us the entire process. And even now after we have left with our vehicle They are still keeping in touch and making sure we have everything we need. I highly recommend this dealership. And while all the sales team are friendly and helpful, Charay really made an impression on me and my husband so if you do come in, ask for her. She is fantastic.

Je
Review №88

Paul, John, Bob and Jeff are always courteous and always willing to make things good and understanding. They are like family to me and I know I can count on them for making sure my vehicle is safe and running smoothly. Thanks guys!

Ja
Review №89

Great to deal with. When I asked for payments, they got them to me with complete details within minutes of my on-line request. Once I went to the store, they had me in and out quickly.

Jo
Review №90

Great experience!!! Everyone was extremely helpful and patient!!! I will definitely recommend to my friends to buy their first cars from here like I did!!!

G
Review №91

I was treated with respect. Given options and met my price. Cody, my sales person was amazing. Stayed in touch with me the whole time and gave me everything I asked for. VERY pleased.

re
Review №92

Jeff, and the crew,Thank you all for making one of my dreams come reality. It’s more then just a car. You all were AmaZing and so helpful. Thank you Jeff for talking to me. My life is now complete.P.s. I love my Red bucket. ❤️

Le
Review №93

I had a great experience at Midstate Dodge. Clay Bailey and David Gore were really helpful and patient. Quick email replies, answered all my questions and worked to get me into a great vehicle. Thanks so much!

He
Review №94

Walked in to look at new Jeep wranglers and was made a reasonable offer on my trade. A follow up phone call the next day closed the deal. Pretty simple, quick, fair and easy. Thanks Mid State.

Mi
Review №95

Nice, friendly, and professional staff.

Yv
Review №96

Me and my husband leased our 2015 Jeep Renegade here. We actually have bought just about everyone of our new vehicles here and even dealt with the same sales person each time...Chris Campbell...We refuse to deal with anyone else but Chris when we look for a new car, even he knows what we like now. Thats why we like Midstate they treat you like family, and thats why we will continue to buy our new vehicles there, and thank you for having such great employees like Chris who make it a much nicer shopping experience when looking for a new car.

Jo
Review №97

My Experience with Ed Ryder and Midstate was excellent in every way! From the time I was in the research phase of buying a car, to valuing and getting an acceptable offer for my trade, to signing the paperwork, Ed and crew made the experience easy, relaxed, and fun. Id recommend this dealership and Ed Ryder in particular to anyone!

Ju
Review №98

Very polite. we worked with ed. even responded to our phone calls on his day off

Jo
Review №99

What an easy, stress free experience at Midstate!! Our salesman, Marz was great to work with, listen to what we wanted and delivered. If you’re looking to purchase a new car without all the pressure this is the place. Thanks to Craig and David too they made things go smooth.

Ma
Review №100

I have not been to a dealership in over 23 years to purchase a new vehicle. The staff at Midstate Hyundai were knowledgeable, professional and very helpful in guiding my wife and I through the purchasing process. We are very happy with the services provided along with our new car.

Information
64 Photos
100 Comments
4.3 Rating
  • Address:1365 US-302, Barre, VT 05641, United States
  • Site:https://www.midstatedodge.net/?utm_source=google&utm_medium=organic&utm_campaign=midstate_dodge_gmb
  • Phone:+1 802-479-0586
Categories
  • Auto repair shop
  • Auto parts store
  • Jeep dealer
  • Car dealer
  • Car repair and maintenance
  • Chrysler dealer
  • Dodge dealer
  • Ram dealer
  • Truck dealer
  • Used car dealer
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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