Wanted to thank Holly for great customer service today! Set me up with a new phone and it was fast and easy. Great conversation also. Overall a wonderful experience!

Had questions about the operation of my phone 🤣 it was handled quickly .They are always helpful

Very nice and courteous and VERY HELPFUL!

Tuesday night I walked in to pay my phone bill, and was told that they could not take my cash. As I was waiting in line I watched him accept cash from a customer purchasing a new phone. I believe the gentlemen was the store manager. His name was Nick, and he reeked of cigarette. He was not in any kind of cricket attire. If I wouldnt have asked his name, I would have no idea he even worked there. The man told me to go to giant eagle in the plaza and get a prepaid gift card, or to use someone elses card. This place is extremely unprofessional and I have since switched my number to Boost Mobile. I dont understand the difference between paying my bill and purchasing a phone. Does anyone know if this is a company rule or is it just this location.... and why?

Fair service, put wrong size screen protector on, wont be back.

I had a wonderful experience!! The ladies there, Marla and Reagan, were very helpful and treated us just like a good friend. Not only were they very funny and kind but they wouldnt hesitate to help us or change something. Thank you ladies!! I really do recommend this cricket.

Had wonderful service from a gentleman named Chad. He was very efficient and pleasant to deal with. Excellent customer service skills and though he was very busy he did his absolute best to ensure everyone was satisfied.

I want to Thank Everyone for your reviews. Here at Barberton Cricket we put customers 1st. Once you walk into our door You become Family.

Always curtious and Helpful...☺

Love this company! Been going through them for years

Best phone service out there

Always a good experience. Their computers seem to crash alot. The employees are very friendly.

Cece was wonderful as was her staff. We look forward to seeing them in the future.

Cece is the best nicest worker I have met in cricket I recommend u going when she works

I love this store. I always get excellent customer service from Ce Ce and the staff.

I moved five iPhones from AT&T to Cricket. The process could not have gone better. I worked with Katron in Barberton and cannot say enough good things about this Cricket representative. He was friendly and helpful. An extremely difficult customer came into the store as I was leaving and he handled her very professionally. I spoke with Cece on another visit to the store and also found her to be personable and helpful. Thanks, Cricket, for cutting my cell bills by more than half!

The worker at the counter GAGE is his name. .. he is awesome an very helpful ...

Love the workers there very helpful and awesome attitude! Absolutely love ceecee!

Tha lady here is really nice named cece and she helped me set up my phone and it works really good

They did a great job!

Horrible store. Dont go here. Manager is unprofessional and rude.

The staff was amazing and fun

Now that he certainly is gone there is no friendliness or costumer service at all will not go back to that location ever bring me me back

Great prices

Very friendly