Hit a dog and insurance sent me to them for my front bumper in January. Seemed like the no BS, straight to the point kind of establishment which I appreciated.Got the car back in a decent amount of time. But realized they didn’t fix the temp sensor on the car. Called and was told they would fix it, they would call me back when they got the sensor in (which wasn’t the same guy I dealt wirh in person). Never got a call. Sensor is still broken as of today.Finally got to looking at it and the front grill is popping out, one side is pinching and now there is a gap. It’s pretty obvious no other damage was done to the vehicle and looks like it was just installed improperly, but didn’t really notice until I left Maine and had it detailed in early May (I was told to wait until April-May then because of the risk of damaging paint).Called insurance and was told I needed to first resolve with them. Called and was again told I’d get a call back.Still nothing.

Great people and they do great body work

Very courteous, very good work on my car,paint job was excellent.

They accepted that our car was totalled and refused to do anything to help us open the trunk.

I highly recommend these folks! I used them to repair my car after an accident and they were quick, efficient and compassionate. They had great communication and kept me informed on the progress every step of the way!

Amazing speedy, honest service. Incredible customer service.

Stopped in to get an estimate, day and time that the work could be done. 15 minutes before closing. Tony took my vehicle right in fixed the small dent, attached the antenna and didn’t charge me a huge bill. Thank you for your kindness. Customer for life!! Highly recommend.

Great and kind people. Fixed vehicle quickly. No complaints. Friendly.

Great service. Excellent results.. Easy to work with

Great service from Bernatche. They worked with myself and my insurance company to ensure that the damage to my truck was taken care of quickly and professionally. They did the repairs while I was away on vacation, and handled any questions over the phone. I came back to my truck, good as new, and even washed. I’m impressed with the professionalism and service, to say the least. I will return if ever I need Bodywork performed in the future. Bernatche Auto Body was highly recommended, and I will recommend them in the future.

Top quality work, professional staff.State of the art shop & equipment.Highly recommend for anything from a major collision to a small dent.

I own a local commercial landscaping company C and M Integrity Services. My personal plow truck ended up having both rear corner panels, bumper, tail light and exhaust damaged this past winter. I took it in for an estimate than repair. I was in shock at how amazing the truck came out!! Since the repair people keep on saying how nice of a truck I have or ask if my truck is new!!! I tell them all that it was fixed at Bernatche!!! Thank you all for all your hard work and dedication in everything you do!!

After an accident I was referred to Bernatche by people I trust. Nobody has eyes as sharp as these guys. They pointed out structural damage in my Honda Hybrid that the claim adjuster hadnt even noticed but agreed with in the end. This all happened a few days before I was about to move out of state for good so they did all the repairs in less than half the allotted time. Their work is impeccable and they will work long hours to make you happy.

They treat you like family. I took my new used car there for a second opinion on a cut in the paint and some scrapes along the underside of the door. Not only did they do a thorough assessment and give me an estimate, but they also gave the car a once over and gave me their opinion (which I trusted). Needless to say, I bought the car and took it right back to them to get the side door fixed and repainted.You would not be able to tell the difference (and it was a satin pearl white color-not easy to match with all of the shades out there these days!) Tony and his team want to be sure you are a happy and satisfied customer. I definitely am!

I run a medium size fleet of rental vehicle and I’ve had the pleasure of dealing with Bernatche Auto body on many occasions. Tony and Anthony do an excellent cost effective job and better yet they do it quickly, which is so important to me because I need to get those cars back out on the road. The drop off process is seamless and the price is right! They are versatile and can help you make the right decisions for the job, I’ve brought them both small and large jobs and it never is an issue. Thank you so much for the great work that you do.

Bernatches is the best. Tony is the best! Brought my car in on a Monday at 8am and it was ready (part replaced and painted) on Tuesday at 9:45. Cant beat that. Excellent work, too!!

Best Auto Body in town. Great customer service and Great work!!

Quality work. Friendly service. Fast turnaround. One of the best.

The employees and people of Bernatches are peopleof integrity. When I seek a service I desire to work with people of integrity and when I went there that is what I got. I trust them. Good people, who do good work.

They did an amazing job on my mom car.

Amazing Customer service. These people go above and beyond for their customers and very cearly have huge hearts.

Tony and his people are awesome. Friendly and great at what they do!

Tried for weeks to just get a call back to make a appointment. Didnt seem to want my business. Gliddens gave me an estimate and made me an appointment the same day!!

I will never bring anything back here. These ppl are thieves who didnt even complete the work but were too happy to take the money. They told us they would fix a problem then when scheduled for pick up wasnt fixed. So as a customer I asked for them to honor that commitment and they did so, however when leaving was berated by the owner and was told I was rude and I quote, only fixed it to get u the hell out of the office. He then told me i was obnoxious, at that point i asked for my keys and left. All i did was ask why it wasnt done, id think anyone would wonder that. I never been made to feel like that to someone I trusted my car with.As a new mom I work hard and try to be polite where ever I go as example so my feelings were hurt. I went in with more than half tank of gas and picked it up with the gas light somehow on and the oil light is now on too when it wasnt before...?! The paneling it went in to get fixed was not attached. Would add pics if i could. Please think twice before going there as I wont again. The better business Bureau should know how customers are treated there! Make sure u trust who takes your car!Would give zero stars if I could. Altogether horrible experience. Also they had the car for 2.5weeks, completion date was supposed to be 2wks.

SUPERB customer service. Excellent work and detail. My old car looks brand new on the side that got hit, and I see they did some detailing on the inside after I got my car. Went out of their way to make sure my insurance paid, and had car ready DAYS before insurance estimated ready date. I live alone and so they dropped me off at homd and then picked me up when it was ready AFTER HOURS!!! AMAZING CUSTOMER SEVICE. Referred to by my insurance co., but I will ask for, and confidently refer any one to BERNATCHE for life. Most satisfaction from an autobody shop after any car accident, ever.

Great work and very friendly!! would highly recommend!

We enjoy the yearly halloween event

Fast, friendly, and reliable service.

Had a tail gate replaced. Very professional, great job, great price.

Best auto body shop in Greater Bangor 👍

Great place

Fast and reliable auto body repair

I had my car into the shop and the guys done a super job getting it back to normal, thanks everyone.

Very knowledgeable, skilled and forthright.

Tony is great to work with!

Great service!