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Carbiz Service Center and Body Shop
5901 Reisterstown Rd, Baltimore, MD 21215, United States
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Carbiz Service Center and Body Shop
Comments
Ki
Review №1

It was good while it lasted. Now they are gone and replaced an upstart chain that is buying up Mom and Pops and they no longer do auto service and repairs.

me
Review №2

Ive been bringing my car here for a few years now and everyone here is super friendly, very knowledgeable and the prices are reasonable. I really like that I can bring my car here and not feel like Im being taken advantage of because Im a woman.

Jo
Review №3

Great Great Great..love this place. Been coming here since 2014.

Se
Review №4

Awesome service. Smithy is the best

Ba
Review №5

Did not fix the problem but charge a whole lot of money

ho
Review №6

Carbiz is the absolute BEST. Its a pleasure to have our cars serviced at Carbiz. A great team of professionals that are so eager to please and expert team of mechanics make for a wonderful experience. Harvey Bernstein is always eager to assure our vehicles will be returned expertly serviced. All I can add is a truly 5 star rating. Keep up the GREAT WORK!!!!!!!!!

Pe
Review №7

Service was quick, very accommodating, and priced fairly. I happily drop in at the recommended 5k-7k mile interval to get the most out of my car so it will hopefully run forever. Carbiz has a great thing going!

Be
Review №8

Needed air in my tires, called 10 minutes before closing, not thinking Id be able to get service that night, they said if I can come within 5 minutes theyll take care of it. I was just down the street and it wasnt an issue. Got it taken care of quickly, no charge, and super friendly service. Most places were closed so this was a life saver!

Br
Review №9

I have to say this was the absolute best experience I have ever had with a dealership. There was no haggle or back and forth. The prices are what they are. This dealership stayed open almost 2 hours past closing for my wife and I. I then notice a vibration in the vehicle and they actually offered to sent someone with a rental car to pick up the car and I am over an hour away!! This is unheard of. I couldn’t even get a rental from a dealership right around the corner from me, and they were going to drive over and hour for me. The vibration is still there at this time when I got it back just not nearly as bad. They are coming back to get it to take care of it for me. Our sales person was wonderful and very respectful. The service people are also very nice and respectful. They have earned my business for life! I will never goto another dealership as long as Carbiz is around!!

Je
Review №10

Excellent service! Harvey the service manager and Marlene the manager of the body shop - both of them made sure my car got the correct parts and service. They went the extra mile to correct any issues and communicated with me every step of the way. I reccomend this place for automotive repairs. I appreciate there business!

Se
Review №11

Everybody at the service center was very pleasant to deal with. They explained everything that needed to be done to tge car, whether there were service fees, and they went above and beyond to make me happy. I had a great experience and highly recommend the service center.Specially, i was very impressed with Harvey, the manager; the person behind the desk (unfortunately i don’t remember his name); and Eli, the mechanic.

Sh
Review №12

After leaving, the engine light came on less than 2 blocks away....AFTER being told it wasnt an issue and paying 169

Ta
Review №13

I bought my 2012 Volkswagen Eos Feb, 2016. Katie was my sales consultant and she was fantastic!!! There was no pressure, it didnt take long, and I drove away in my car. I just came from the Carbiz service center and Tim was great. He was kind, thorough and they got me out in less than an hour. This was my second visit to the service center and the team there are wonderful. Theyre all so nice and welcoming and Ill continue to drive 45 minutes for their customer service and taking care of my car which I absolutely love. Thank you Carbiz for your excellent customers service skills and service!!!😁

Bo
Review №14

Looking for a car spot? Rather you are looking to buy or just need service Carbiz can help. Very professional. Its like the perfect meal with a Touch of a FAMILY like Atmosphere. Better yet, how about cheers where everyone know your name.. Did I mention that they also do car washes!

Wa
Review №15

I purchased my vehicle from Carbiz in 2015. I will not allow anyone else to touch my vehicle but the Service Department at Carbiz. Let me tell you, ALL OF THE STAFF, are professional, friendly, and helpful. They always do an excellent job on the repairs and maintenance of my vehicle. The most important part TO ME, is that they never make me feel like they are taking advantage of me, uping the prices or finding things that is really not wrong with my vehicle. They are very honest! I would recommend them to any and everyone! I cant wait to purchase my next vehicle from them. I am an EXTREMELY SATISFIED CONSUMER!

St
Review №16

Took my car in to address some oil leaks. Customer service was great and provided a practical solution. Collin had extensive knowledge about the issues my car had. I will be using Carbiz moving forward. Evan Berney runs a great business.

Be
Review №17

We purchased a used van and after about 400 mikes the check engine light came on. Even though it was past the 30 day limit for the guarantee they fixed the vehicle for free. Customer service was excellent both during the sale and service.

He
Review №18

What a breath of fresh air!! Carbiz is Doing it right and my salesmen Jason went above and beyond to make the process easy...enjoyable even!! Without a doubt I will be sending my friends and family to this low pressure, customer driven dealership.

JG
Review №19

This place was great! Quick service and Easy to work with. Worked with our insurance to get damage covered and the car looks brand new! I will defiantly be going back if i need a body shop

Am
Review №20

Easiest Service Department that I’ve ever dealt with. They were up front with all of services and had a friendly and knowledgeable Service Team. Refreshing.

Bi
Review №21

I purchased my vehicle here and I use them for all of my maintenance and repairs as the salesman recommended. They are always professional and timely repairing my vehicle. Im always pleased with their work. Everyone is always friendly. 😀

Ke
Review №22

Excellent service Smithy ask for him good man

Wa
Review №23

I bought my 2012 Chevrolet Malibu in May 2015 from Carbiz and everyone was professional, patient and kind!!! Since then I have had my car serviced and oils changed with the best synthetic oil and the staff, especially Eva have been wonderful, kind, patient with my questions and helpful!!! Kevin took me to work and picked me up from work while my car was serviced!!! I have had nothing but excellent service!!!!!!! Very refreshing!!! Very pleased and happy customer each and every time!!!

Ja
Review №24

Carbiz Service Center truly cares!They constantly rise above the rest in ensuring my vehicle gets the best service and maintenance. I have complete confidence in their level of experience and skills in automotive maintenance and repair.Jasper JonesBaltimore City

Ro
Review №25

I recently had front brake work performed on my Mercedes GLK-350, and there was no place that I had in mind to perform the work other than the team at Carbiz Service. The maintenance done on my vehicle at the Carbiz Service center was awesome. The job was done right and as always the pricing was beyond fair. I wouldn’t take my vehicle to any other place than Carbiz Service.

Ca
Review №26

By far, the very best customer service EVER! I trust everything they tell me about my vehicle. Very reasonable prices and they treat you like family!

Al
Review №27

I have been a customer of Harvey Bernstein for over 15 years. My family and friends also bring their vehicle to get serviced at Carbiz. Whenever I would bring my vehicle up with or without an appointment he would stop what hes doing and take a look at it. He goes that extra mile to make his customers happy . He has been an auto mechanic for over 30 years and is very knowledgeable at what he does . I would not take my vehicles anywhere else .

To
Review №28

My experience was great. They took time to explain everything to me and helped me save money. I will continue doing business with them.

An
Review №29

They finished my car earlier than the alotted time. Marlene was in communications with me through the entire process. The only part that was a bit funky was... when I went to cash out for my car; they pointed to the parking lot and stated my car was between to areas. So, I had to walk around to find my car. Apart from that, I would have offered 5 stars.

Bo
Review №30

Excellent service. Car was detailed before pickup and paint/crash repair was flawless. Pleasant staff, start to finish. Definitely will recommend this company for both auto sales and service.

Je
Review №31

My car had fire damage on the fender, bumper and headlight. Dealing with Carbiz Service Center and Body Shop was a great and seemless experience. Not only did they do a spectacular job with the body work and paint job, they dealt with the insurance company for me, gave me a top notch full car detail and even saved me a little money in the end. I highly recommend using them.

Ca
Review №32

Fantastic service! Great people and reasonable prices! I will never take my care anywhere else but here.

Ze
Review №33

They do exceptional work and they treated me like they really cared about getting me back on the road understanding without just wanting my money

A.
Review №34

Amazing service. They take care of you just the way you would expect from your family.

Ja
Review №35

I have been to Carbiz for service many times for multiple vehicles. I have been beyond satisfied with their quality of service. I almost dont mind spending the money to get my vehicle repaired. I strongly recommend them for all your service needs.

E
Review №36

Stellar service! Carbiz continues to raise the bar, and never, ever disappoints. I highly recommend Carbiz for both sales AND service. My preferred mechanic for more than a decade. Ive purchased many of my vehicles from Carbiz.

sh
Review №37

They are always friendly and helpful. They do great work and always find the best solution for repair work. I trust both of my cars to them, and have been using them for over 5 years.Highly recommended.

Er
Review №38

Good affordable service

La
Review №39

They are so honest and customer oriented. I would and do recommend their service department and support staff to family and friends. They know their customers and treat them with the utmost respect. They even provide a loaner car if you make an appointment in advance, and they think the repair may take longer than expected.

O
Review №40

Just left CarbiZ service center and once again the service was awesome. A new face to the service dept Felize was helpful warm and courteous. I left my car there in the morning and she called me when it was ready. This is why I always come back plus the prices compared to the dealership is cheaper which is why I got my brakes done today. Thumbs up 👍

Le
Review №41

Carbiz provides the best service.Honest estimates and they guarantee their work.

Sh
Review №42

Carbiz have always treated me right, from the way they handle my vehicle to the way they try not to dig deep into my pockets. I love them at carbiz. Thank you very much.

wi
Review №43

Professional, courteous, helpful. Did what they said they would do when they said they would do it. The work was reasonably priced and excellently done. I highly recommend the Carbiz Service Center.

Ji
Review №44

Would never take a car to them for repair! A ripoff! $165 to tell Carshield that I needed a transmission. I told them that I needed a transmission

Ha
Review №45

Good folks very knowledgeable and helpful thanks again

jy
Review №46

Purchased several cars from them, great service. Top notch when it comes to dealing with any maintenance issues regarding your car. 2 thumbs up!

Br
Review №47

Carbiz has always treated us extremely well on the sales and service side. We have purchased 4 cars there over the years and are looking at buying a 5th! Keep up the good work.

Au
Review №48

My experience at carbiz is always amazing. Katie was great at the sales department. Marlene in body shop always gets the job done. Harvey in service has great communication skills. Thanks guys!

Ve
Review №49

Carbiz auto body shop gives great service. They repaired the body of my SUV and it looks fantastic. I am definitely a happy customer. :-)

La
Review №50

I own 5 vehicles. Carbiz services all of them. I will not use anyone else. Colin and Harvey are honest, straight shooters and I highly recommend them.

Ge
Review №51

Ura is amazing mechanic. Everything was done to my satisfaction and in timely manor. A+ service. Will recommend. Thanks

Sa
Review №52

Harvey was exceptional through out the entire service of my vehicle.He always kept me up to date verified with me every step of the process.Thank you CarBiz and especially Harvey for taking care of my vehicle needs

Gi
Review №53

All i can say is Harvey a d Rosco ...smitty..they are the best... they have been taking care of my care needs since purchasing fron car biz...thank you guts😊...

Ni
Review №54

As always the team at Carbiz was very helpful. Walking me through the issues with my car and giving me the most cost effective options to get me back on the road ASAP. I will continue to support them as they are my go to car mechanics.

We
Review №55

The carbiz service center is top notch, from customer service reps to mechanics to managers. The service reps actually try to save you from unnecessary work. The whole team is curteous, helpful and informative. Jobs get done quickly and when i pick up my vehicle I am confident in the quality of work that was done. They have serviced 3 of my vehicles and prepped 2 of them for cross country drives. I know when I drive out I am safe and my car has been proper serviced. A++

Di
Review №56

Took car in for oil change Technician found other problems brought to my attentionAsked if I wanted to take care of it now already had the price and everything..kept car and as they stated it was completed the next morning right on schedule......very detailed. Love my Carbiz

Su
Review №57

Colin was wonderful and very thorough and repair was quick. He spent extra time coaching me on how to use my Bluetooth. Thank you!

Tr
Review №58

I have been relying on the Carbiz service team to keep my cars running.and on the road for over 8 years. Whether its routine maintenance or a major repair, I trust they will get the job done right at the best cost!

Mi
Review №59

Excellent service. They new what the problem was and was able to fix it right away.

Do
Review №60

As always courteous and patient! I could have gone to other dealers but knew the feeling of satisfaction and respect I get at Carbiz would be hard to come by at others...kudos to the whole team from the front desk to the manager and special shout-out to Sam Harris and Jason Jacovsky!!

El
Review №61

Carbiz has been prompt and professional every time I have had my vehicle serviced. They also seem to not overcharged, unlike some other places I have been too.

Sa
Review №62

Great service!

Ne
Review №63

Friendly receptionist got down everything I needed done ... communicated the work to the service mechanic who got it all done in a timely matter!

Mo
Review №64

Great professional service. On time. Reasonable price

Ja
Review №65

CarBiz collision department is fantastic. The staff is kind, courteous and knowledgeable about cars. One call to M. Micheals and everything was set in motion. They worked directly with my insurance agency and they have a working relationship with the rental car companies.When I saw my car it looked new right off the showroom floor - Wow. Dropped my car off on a Monday morning and picked it up at the end of the same week on Friday afternoon.What can I say, they do great work!!!

St
Review №66

Carbiz is a pleasure to work with. I’ve purchased 2 cars from them and have even used their service shop for vehicles I’ve purchased elswhere. They’re very professional and the facilities are modern and clean.

L
Review №67

Carbiz provided great service for my car. Excellent communications regarding needed repairs. Excellent pricing on needed services & repairs.

Tr
Review №68

I cant say enough about the professionalism and quality work at Carbiz. The staff members are diligent and they have exceeded my expectations on every occasion.

Ca
Review №69

From ny 1st encounter with Collin and service center staff i felt a sense of comfort and trust. Will definitely be returning

Er
Review №70

Amazing work, great customer service, thrilled to drive an hour just to get there- in order to get the customer service that is so hard to find nowadays

fe
Review №71

Its been a pleasure working with the Carbiz service associates + I look forward to the continued high level of customer service.

Tr
Review №72

3 month old Automobile stopped, unable to drive it. Was told that the wrong gas was put in the tank. I was frantic; I knew that I werent responsible for that. However, Carbiz worked with me. Im driving and my Nissan is running great.

Ph
Review №73

Pretty quick with appointment...and thorough with explanation. Very satisfied with service.

Jo
Review №74

Friendly staff, fast turn around, fantastic service! Absolutely the best in town!

Mi
Review №75

I love the entire staff at Carbiz. They treat me and my car with real caring and thoughtfulness.

De
Review №76

Excellent service , great people to deal with! Trustworthy promised time & date right on will spread the word thank you Debbie & Brian Koman.🚙

Al
Review №77

Great Service-Ive never had surprises or up selling for things like air filters etc Pricing is very competitive as well

Be
Review №78

Honest people, good service. I have been getting my car serviced and fixed at Carbiz for some time now and find them to be honest and a nice place to have my car maintained. They have good and fast wifi that you can use while you wait or cabel television. There is also tea, coffee and some vending machines. There is also a PrintPOD machine which I think I allows you to print from your laptop but I havent tried that.

Bi
Review №79

Better service than Cadillac offers! Great team.

De
Review №80

My service experience was great, I dropped my car off, picked up my loaner and then I was called when my car was ready. Awesome

Me
Review №81

A BIG THANK YOU goes out to Sam and the repair shop staff, that played a part in getting my repair done in no time with no worries. You all are great!

Ro
Review №82

Very friendly & competent personnel. Problem taken care if

Mi
Review №83

Purchased my luxury suv here from Martin and had excellent customer service and have sent many people his way.

Ka
Review №84

Im always treated with a warm and friendly smile. I like seeing the same faces year after year. I trust the folks at Carbiz.

Ig
Review №85

CarBiz is the most professional, reliable, and customer friendly car care service Ive ever worked before.

Ch
Review №86

Quick turnaround time and honest prices.

Ni
Review №87

Excellent service!! And repair work was completed before the estimated completion date!! Ms. Marlene was awesome!!

Ka
Review №88

Roscoe was very knowledgeable and accommodating. Carbiz will be my new mechanic.

Ni
Review №89

Excellent serive and workmanship!From beginging to end dealing with Carbiz Service Center is a pleasure.

Le
Review №90

My engine light came on. I called to get service during a snow day and I was able to get service even with a limited staff.

La
Review №91

I really enjoyed working with the carbiz autobody they did an excellent job repairing my 2012 BMW. I was really worried about the paint matching the rest of car . The car came out beautifully!!!!!

To
Review №92

I had the best experience ever!!!! I needed work on my BMW and a shop I have used in the past wanted too much money (in my mind). Since I purchased my car from carbiz I called them. I spoke with Harvey who is absolutely the best!!!!! OMG!! He explained everything, only fixed what needed to be fixed, and the fee was 50% to 60% LESS.I also had carbiz fix my bumper which was another pleasant experience. When I picked my car up I was if I were getting a brand new car. Not only did carbiz repair my car, they detailed it inside and out😀. Sold. I will gladly be loyal to carbiz

Wi
Review №93

Great place great work good prices .

Do
Review №94

Great service. Pleasure working with Harvey and the team!

Ge
Review №95

No waiting. Excellent quality. Professional people.

Qu
Review №96

They left my lighting wires exposed, didnt to my panel back. My truck was a mess. Service rider didnt do a walk through before calling the customer or give recommendations of future work. I had to go back twice. I was not pleased with the service.

Ro
Review №97

Excellent Service. Exceptional People.

Li
Review №98

Excellent service and very accommodating. I think I found my new mechanic!

Je
Review №99

Every time I come to this place theyve always treated me with deference. And were always fair with the prices and they always do good work.

ha
Review №100

Good used car dealership and service garage.

Information
18 Photos
100 Comments
4.8 Rating
  • Address:5901 Reisterstown Rd, Baltimore, MD 21215, United States
  • Site:http://www.carbiz.com/schedule-service
  • Phone:+1 443-436-0088
Categories
  • Auto body shop
  • Auto repair shop
  • Car detailing service
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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