user
Metro by T-Mobile
2653 Fashion Plaza, Bakersfield, CA 93306, United States
Appearance
Metro by T-Mobile
Comments
Jo
Review №1

Anything tmobike is awesome. I think metro was sprint previously which was an awful company. They should count their blessings that they were bought by tmobike and had their name changed. You can get phones, chargers, cases,etc. The network they have piggyback off of Verizon so its slower than att and other big names but the customer service and the value you get is worth that cut in its weight in gold.

Jo
Review №2

Great network and fast internet! Hernan is the guy to visit for a phone.

Lo
Review №3

Hernan is the best! Visit him if you need a phone!

Al
Review №4

I came here to replace my screen protector. Young lady by the name of Natalie helped me and she knew exactly what she was doing! Only took about 3 min for her to do everything! Sarah was also very helpful with questions I had. My phone looks a lot better now! Thank you

No
Review №5

No doubt best location hands down. Since they merged with t-mobile they have a lot of great phones now.

Ma
Review №6

Really do believe this is the best location. Hernan, youre the best. Youre always professional, deliver excellent customer service and know what youre doing. Also, you remember my husbands name, by the way Melvin says hi. Thanks for helping our friend Tabetha out too!

ma
Review №7

Awesome Service! Great Deals. Highly Recommend

Mi
Review №8

Great customer service! Staff was great helped me with everything, Angelica was great super patient and helpful

Mi
Review №9

Visited my family in Bakersfield and bought my grandma a new phone, Hernan was the best sales person at this location and had a tremendous amount of knowledge about the phones and the services.

Mi
Review №10

Always had connection problems. Poor customer service

Id
Review №11

Ignore all the haters! Jasmine Alvarez rocks and this is the best metro!!

Th
Review №12

Great phone deals for everyone here and very nice staff, who are very knowledgable.

Ch
Review №13

Hernan was wonderful! Very pleased with their services and hands on knowledge :)

Ta
Review №14

Always come to this location whenever I need a new phone. Hernan is an honest sales person and really looks after his customers.

Te
Review №15

Hernan is the best he always helps us to the fullest

Ri
Review №16

Was very satisfied with my visit, Hernan was very helpful and friendly.

St
Review №17

Extremely pushy. Left me feeling like I had no choice but to buy a phone right then. Apparently shopping isnt allowed. You cant browse for the phone you want with this store. And to make matters worse I was tag teamed by three overly aggressive girls with no clue about me or what I wanted. And some guy in a skin tight muscle shirt. Ill never go here again. Not even to pay my bill. It was an awful experience.

Je
Review №18

Store people are rude

Ma
Review №19

Angelica was so helpful and friendly thank you !

Sa
Review №20

Hernan is amazing 😍and i love metro!

Ma
Review №21

The customer service at this store is outstanding .I can honestly say Hernan does his job very well he makes sure his customers are happy with their service no matter how long it takes to get done and thats why I will always do business at this location

Da
Review №22

Hernan always goes above and beyond for us customers. This man should be in corporate!

An
Review №23

I really enjoyed walking in to this location, was greeted immediately after i walked in everyone was really friendly an effective all my questions where answer and got done with what i had to do sooner than i expected ... Great job !!!

Th
Review №24

They provide really great service in Bakersfield. Friendly staff, really great people!

An
Review №25

Had a great experience at this location, loved the staff so friendly and helpful.

Pa
Review №26

AMAZING staff and customer service!

Ma
Review №27

This is the best metro pcs in Bskersfield. Anytime i have a problem with my phones, I bring them here and they always know what to do!

Ju
Review №28

At best unhelpful. Always (only) trying to dig deeper (and deeper!) into your pocket. Its always the same. What a bore.

Me
Review №29

Always come to this location to deal with Hernan.

mu
Review №30

Excellent service better than the one on oswell

Ju
Review №31

Hernan is the best

Ca
Review №32

Why have a business phone but nobody ever answers it , that’s just dumb

De
Review №33

Staff can be rude. I was very unhappy with the quality of their products.

Es
Review №34

Very fast service

Or
Review №35

Hernan was great

Ph
Review №36

Great service

Sa
Review №37

Like there service !!!

Li
Review №38

I got a phone there and didnt really like it I had it for two hours 😑 and they refused to exchange it ..saying it was a final sale how am I supposed to see how the phone works of they only have dead phones to choose from$&@!!&##

He
Review №39

Best metro in Bakersfield.

Ma
Review №40

Very good people! I dont know what the other person is talking about lol

Pa
Review №41

Super bad staff do not know how to treat people very badly educated

Ma
Review №42

Great experience! Everyone spoke Spanish and had a lot of patience with me and the questions I had, I will not go to any other meter pcs

Ch
Review №43

They have very good Serbian presios very good for the Alcanse of many

Jo
Review №44

The best!

Information
6 Photos
44 Comments
4.6 Rating
  • Address:2653 Fashion Plaza, Bakersfield, CA 93306, United States
  • Site:https://www.metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 661-871-1100
Categories
  • Electronics store
  • Electronic parts supplier
  • Cell phone store
  • Telephone company
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:11AM–5PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Similar organizations