Im not a big fan of big box stores such as these. And really not the biggest fan of Bakersfield but where I live it is kind of a necessary evil. There is literally nothing in the town i live in. Or close to anyway. I dont even live in a town. But if you need electronics of any real kind and need them in an instant gratification kind of way then the only place you can go is to best buy. Its fine. Its just like every other best buy in the country. Pretty much everything you could ever need and a whole lot more you never knew you needed so much. So yeah. Its a best buy.

Best Buy is great. Employees are always very helpful. And I have had very little trouble finding what I need. Recently a new refrigerator....

Only one person was staffing tv dept. Poor cs because of this. The 1 person here does a good job! Forgot his name.

Very well stocked and kept clean. I price matched a set of speakers that was $400 cheaper on Amazon, and they honored their price match guarantee. I actually paid full price for the speakers and found out they were cheaper on Amazon. I went back the next day and they still honored the price match. I love this place.

Amazing customer service we bought a used out of box item online for pick-up and when I got there they noticed the damage was significant and they ordered a brand new one and it was delivered to the house.... very pleased with the service they made accommodations and made sure we were happy instead of the usual oh well we have gotten from other places like Walmart. Definitely worth our loyalty

This place is quite busy and big hard to find just what youre looking for but they do have friendly and helpful staff there.

Love, Love, Love, Best Buy!! Only issue, tech related employees need to educate themselves further on the stuff they are selling. I am a tech enthusiast so maybe Im just picky, but its hard to find people who actually know about internals and computer parts.

The geek squad chat scheduled an appt to fix my printer and after I traveled to the store they tell me they dont fix printers, but I can recycle a $400 printer for $50 and buy a new one from them for $300 to $400. just say at the beginning you dont repair printers instead of wasting my gas and time!!!!!!!

I love this place, it’s super clean and the staff is very friendly.

We went inside to look at iPhone 13 pro and I wa determined to buy one so I went to the cellphone department. We waited for a while to have someone approach us so we can discuss purchase option a group of employees were chatting by the registers. They saw that we were standing by the iPhone 13 pro display but did nothing. So, we went to the Apple department by electronics to see if we can get someone to help us get an iPhone 13 Pro. We stood there for about 10 mins and the employee came, took care of the person that was there before us, and never came back. While waiting, I was looking at the iPhone features and wanted to see the camera so I tried lifting it, when the alarm suddenly started beeping. I felt responsible for the alarm so I waited for someone to come by and stop the alarm, but no one came. The same employee that came and took care of the other person before us just peaked at me from the electronics department as if I stole or did that it on purpose while it was still beeping. We went back to the cellphone department to see if we can get some help with purchasing an iPhone. Again, we just stood there, waiting. There was one employee by the register already helping a customer but there was 3 other employees standing and chatting there. We stood there patiently waiting to finish chatting but when they were done, they walked away from us. So we lined up at the cellphone department, after the employee was done helping the customer, we asked if we could get help getting an iPhone 13 Pro and she said it was out of stock. The associate she was chatting with looked over at us several times and Im pretty sure she didnt approach us because she already knew that the iPhone 13 Pro was already out of stock. Our visit lasted around 45mins and I was very upset about the customer service at this location.

Customer service was slow but it was because they are short-staffed. Please understand people. They work really hard to get to everyone in a organized manner. Bought a birthday present at a great price in perfect condition would definitely recommend this specific one to anyone.

My son got his very first laptop w money he saved!! Out the box price, insurance and all... Gentlemans name isnt on receipt but I do know he was dept managerThank you sir!! You made this 11 year old very happy

I got my desk top here and it works amazing! This place has pretty good stuff when it comes to technology that would last you a couple years.

Was wolling to spend 4k on home theater and waited for over 39 min for assistance then they answered a couple of questions and disappeared so we found the system we wanted and ordered it from the distributor at the same price with free shipping. Also was given wrong information on products. They need to hire or train thier people and get some with customer service experience

BEST BUY LIKES TO BLOCK DRIVEWAYS. GLAD I DIDNT HAVE AN EMERGENCY. AND NO, THIS WAS NOT A DELIVERY FOR ME.

Very friendly excellent help and knowledgeable in all areas I went in and bought a refurbished iPhone 8 and works excellent just like new!!!

CSP 08560176633060821Our Visit was very quick and precise we were in and out in 20 minutes very happy and satisfied with a gentleman that assisted us

The workers are always friendly an helpful to the max. As if you have any questions or need to know how....they got your back.. Bought my nintendo switch monster hunters edition there. Countless games an collector items as well as my wifes smart watch. We will continue to go for the great customer service alone and prices that I didnt expect at all.

Love Best Buy and not just because I was on the opening team back in the day. Went into get some new earphones because the Sony ones I got a couple months back. Didn’t like them as much. Got these Sony ones and the sound is excellent from podcasts to music with bass.

They were extremely helpful when I couldnt find anything and were also very friendly as well

Ya better know where everything is because they wont help ya find anything.

Returned oven no questions asked. New one is a beauty! Thanks, Best Buys!

Got a Samsung tablet. Awesome price. Works awesome. No complaints.

The gentleman that helped me today went the extra mile to get me what I needed. Truly he worked very hard. Got what I needed.

Best Buy is my goto for a hands on experience with in stock cash and carry items.

Called for geek squad to come out and fix my washing machine. Still have not receive the parts and they called to cancel my appointment even though the parts should have been here Monday but were not received. My washer has now been not working for two weeks, $100 in laundry mat and still my washer is broken. The extended warranty is horrible through this company, tuners in Bakersfield has the best service so shop at Urners for your appliances!!!

Like their chicken just wish they had a spicy offering.

Love price matching and pick up in store with item ready quick.

Good clean store, helpful employee directed me to microsd cards. No issues!

It was great first time going there never thought I would see so much cool stuff that is super useful.

Purchased two SSDs🗃️Friendly & Helpful StaffClean Store🧴🧼Hand Sanitizer @ Entrance

Good quality products and helpful associates. My latest purchase was a cell phone. I had to set up the new phone which I had no idea how to do. The associate who helped me was named Mac. Thankyou Mac.

11.06.2020..If u want to shop electronics item, better place, many brands are down under 1 roof. But return line are so wating.

Waited in line for about 45 minutes to check out. But, thats normal considering all the holiday shopping!

Staff wasnt attentive to my needs. Was finally helped my Richard, great service. Didnt have the item i was looking for.

I purchased an ipad pro. $1299.00. these guys said theyd send it to my house, like they were doing me a solid. the corp office in kentucky, had the audacity to send a brand new ipad, via UPS, in nothing more than a padded envelope. can you believe that? when i called the corp office in kentucky, TWICE, i got hung up on. TWICE. i returned the new ipad (that was warped) and after waiting ANOTHER 10 days for it, had them send it to the store for me tompick up. this place has gone downhill. im going to find other ways to shop for electronics. what a joke.

Overall, this is where I get all my electronics since theyre pretty great. Theyll tell you if they have anything in stock if not, theyll gladly order it for you. The staff is amazing and friendly and over all provide a great shopping experience

Geek squad was very helpful and referred us to a local repair shop for quicker turnaround. Great customer service.

One of my favorite stores. The energy I get from this store is just different and it also brings out my love for technology.

Friend audio and entertainment store that claims to have it all I was Disturbed and shocked at the time I wasted going over there to find out they dont even have one single handheld microphone let alone Bluetooth microphones that are compatible with subwoofers recommend calling first before going down there assuming they have everything, because they dont. On top of that it was pretty difficult to get someone who knew what they were actually talking about, that is after a pretty good wait just to get someone to help me.

Had the good fortune of dealing with outstanding people who handled my exchange of a warranty item with ease. Top notch service!

I dont go here as often as some. In fact, I tend to avoid it. The products and service are top notch, but the waiting for assistance can be a bit overwhelming. I happened to go there today in search of a particular item. Not only did they have what I wanted, but at a much lower price than I was prepared to spend. Wait time today was minimal. I definitely would recommend this place. I just dont personally have the patience to wait in the usual lines.

There is people taking care of there nails better then the costumer , and she knows it.Terrible.

Only gave 2 stars because the cashier was friendly... I asked for help finding something and they would just point, its over there... Happened 2 times. They werent even helping anyone. Just 3 employees chit chatting about what they are going to be doing over the weekend. Couldnt find an item I was looking for so I paid for what I had and left.

Outstanding service. Quality and product products outstanding. Sales personnel does all they can to satisfy your need. Beatrice done a fine job, great employee.

This place never let me down. The employees are knowledgeable and helpful.

Any clerk can direct you to what you want in any department. Very clean,not crowded, attentive awesome

Couldnt get help in any department. Needed a computer and a phone but, walked out w nothing.

Went to buy a drone for my son in law birthday and salesman so helpful had a great experience would recommend best buy for all your high tech needs.

Prices are good but they got displays music systems not working sometimes so we can’t hear sound systems.

Be good to people and people will be good to you. Didnt need to look for for someone to help me they were money on the spot

The employees at Best Buy were very accommodating, with quick and efficient service with a smile. Answering any questions I had, and providing helpful tips for the future. I would highly recommend shopping there for your electronics

Every shopping experience at Best Buymakes worth going to shop in person and I dont want to wait for 2 days if bought online

They have multiple types of electronics to choose from. Employees are helpful and nice. We often come here when we need something.

I Am Truly Bless As The Heavenly Skies Bless Me As God Of The World And The Heavenly Skies And The Universe And Its Solar Systems Love My Employees And Magnement Team Bless You Always Forever

The Lady was extremely helpful and even went to the Installer Juan to make sure I had everything I needed for my Husbands Fathers Day Surprise (a new Stereo for his Truck) from our kids. Then I decided to buy one for my car too!!

The extended warranty purchased on a microwave almost four years ago honored for a replacement model 👍

Great place to shop...always helpful and knowledgeable

Had a problem with my laptop, and it is repairable. The Geek Squad Tech was very helpful.

I went to buy a music box for apartment and it was crowded. The check in clerk took my name and they send a text to you when its your turn. I waited less than 10 minutes before I was helped. I was happy with the care that was given to me while I was there and plan to shop there again

This is only big electronic store that survived a recession and now a pandemic. They have all the toys you could want to flex your fondness.

Staff helpful. Not well stocked!

Went in to get some stereo equipment. Needed to speak to someone to help me with the process plenty of people around best buyEmployees I ws told only employees in blue shirts could help i counted 12 in black shirts 2 in blue that said they could not help me I had cash money ready to buy just had a few questions to assist me in my purchase , didnt happen you get a half star and only because you had plenty of inventory to sell just nobody to help me with my purchase process

I bought a refrigerator from them absolutely love best buy they give you great deals and great service. Thank you best buy for being the best ever!!!!!

Ive spent about $3000 or more within the last 6 months or so. Everything was going great. I got an OLED tv (6-22-21). Great tv, no problem. (7-13-21) the tv started glitching on me and turning off. I decided to take it back and wanted to get a replacement (7-14-21). started having problems as soon as I got in the door. First they had to try it out to make sure it turned on and that I did not have a problem with, but then I saw how they handled taking it out of the box. You arent suppose to touch the screen or certain spots on the tv since its very slim and OLED. I left the stickers on that say where to touch and not to. The person helping me seemed annoyed and with an attitude. said it was past 15 days. I told her it was not my fault because it was defective. At this point I thought just give me my money and Im done, never coming back again. I mentioned that I was an elite member and the manager goes on the computer and checks. The fact that I was surprised everyone there but me. The manager then tells the person to give me a refund. The lady walks back over, still with that look on her face and give me my receipt. I just took it and left. Im done with BestBuy.

Went here 3 times to correct a mistake their cashier made. Ended up returning my item. So many issues with set up. They couldnt help me over the phone. I had to keep going back and forth. Needless to say I spent an hour and a half driving back and forth. I bought 3 different portable dvd players here also. All were returned because there only worked one time. I will not be back.

Got an instant pot for a great sale price.

Was good and they a very good selection of TVSAND Electronics

Good place. Customer service is beyond satisfactory and the bathrooms are clean over all 10/10

This place I went in and I was looking for a earphone for my PS3 I ask a person about it and they tell us yes come in and Ill see which one you like and I asked him does it work for the PS3 the guys see us I recommend this so I bought it 19.92 cents I think it was I got home I hook it up on my PS3 it did not work I call in the store they said they dont sell earpieces for PS3 when a guy inside told me that they do so if youre going to look for a store we need Circuit City back or radio check because Best Buy is just they just want to get there Pockets full of money because theyre not going to give you the right stuff

Decent staff helpful I hope. Bought a USB-C To HDMI cable yesterday and it kept disconnecting. Returned it no problem and the one I got today thats supposed to be more universal for phones. Lets hope it works!

Clerk was very helpful. The item I needed was not in stock

So far so good, no issues when I visit the store. Front door customer service workers can be a bit more friendlier with a little more sense of humor on greeting the customers😏🤔😐

Disappointing... Lack of variety, and so many items overpriced. This is a bad business model

Joshua at the Cashier station was very helpful curtious and to the point, kept the line moving.

Great friendly staff, but the prices are a little too high

Love this place...💯. They greet you at the entrance and the personnel are always eager to help out. What I love the most about Best Buy is their insurance policy, if the item you purchase becomes defective, theyll try to fix it without 2 weeks and if it cannot be fixed theyll get you a new one on the spot...!!! Not many stores have that kind of service.

Keyboards and mice were on display, couldnt ask for anything more.

Who doesnt like Best Buy?But lately the shelves havent been stocked, empty shelves and racks everywhere!

Quick and cordial servise

Best Buy is exactly what it means...you can get so much there, its unbelievable...its like a smorgasbord Disneyland of everything technology you can imagine...I love it & so will you...but dont just take my word for it.go check it out yourselfYou wont be disappointed 😉👍💯

This is a great spot to come and pick up electronics, every time I’ve been here all the employees been pretty knowledgeable in their products. I feel like the lines have always been a little bit of an issue. I went there for store pick up, I did have to wait in line to get into the store but it was nice that they did have a second line for store pick up, they found my item pretty quickly.

If its tech-related, theyll have what youre looking for. Unless youre looking for a graphics card; all they seem to have in stock are GTX 1030s.

Got a new phone best buy was the only place that had my phone case and screen protector great price but they do charge to put your screen saver on r phone $8.00 dollars but worth it phone looks great would recommend this place for all your needs great people awesome deals

It is always nice to go to best buys the people are always very helpful

Ok best buy

The newoest offer of TV on Best Buy of Black Friday

First, I was not sure they were open. Many people standing outside and curbside signs were everywhere.I wish I had asked his name: I went in to purchase computer monitor and a gentleman offered to help me. He asked for what I needed and went out of his way to locate the item on line and on sale. Best service Ive gotten at BestBuy since forever. I should be getting my 2 monitors sometime today :)

Good stuff they have everything you need

At times it seems very hard to find someone to help you out. Thankfully I found someone and the right person the first time in my last visit. Lines weren’t long and I’m happy to see that there is still a box store with most of the things you’re looking for. I am sad to see the Samsung area not as ramped up as the apple. But at least they’re still kinda there. Have a question chase after the blue shirts.

Helpful staff. Moved through the line to get a new phone pretty quick.

No employee was attentive to customers. Maybe lack of staff. Who knows. But when you stand there and I sent many. Say to wait. Store wasnt busy much. The one in my hometown is way better. Idk I just left. They literally look at the ground and if ore customers.

This is the first time i went into Best buys and everyone was nice and helpful ... Thank you for showing me your changing😊

Great Service ..Great Price...Great Products 👍 Always consistent 👌

I went to Best Buy to find an Ethernet networking card for my computer. I was disappointed when I found that they did not carry basic networking & computer parts. I had to satisfy myself with a USB Ethernet plug-in. I assume Best Buy is only interested in selling large items TVs for computers laptops and the such. I guess, Ill need to revise my perception of Best Buy in the future, as I thought it would be the go-to place to get a part for my computer when I needed it in Bakersfield. But that is not the case. Outside of this, their service was good, and the on floor sales workers were very helpful, informed, and accessible.I was impressed that they knew what they had, what they did not, and where it was located. Ultimately saving a lot of my time hunting for something that wasnt there. The store was clean and cared for and well stock for what it had. I am sorry that I could not give a better rating score but ultimately I was not satisfied. As an Electronics provider they do not provide the basic computer parts that are expected. I.E. motherboard, power, ethernet, sound, video, memory, and other plug-in computer parts basic to common tower system.

Well, Best Buy can be a little intimidating, do to its size. After walking around aimlessly I decided to bombard the next employee with a plethora of What do Is and How do Is! Somehow he seemed to understand my Electronics For Idiots lingo and found exactly what I needed. Kudos to management!

If Im shopping for electronics this is my first stop. Not only do they price match, they have a huge selection. Most importantly the service is good and the employees are always respectful and helpful. Even though I always spend to much there, thats mostly my fault. Why buy a 65 inch tv when theres a 85 inch right next to it!!

Great customer service always a great time at best buy

Fast and easy curbside. Cant wait to use my new air fryer!

Convenient next to Walmart