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Taylor Rental
37360 French Creek Rd, Avon, OH 44011, United States
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Taylor Rental
Comments
Ke
Review №1

Unfortunately I have to agree with the other reviewer about faulty equipment. I rented an Aerator that my neighbors rented twice prior. This time the Aerator kept stalling and my neighbor finally figured out the filter was bad- it ran with no issues when removed. I called Taylor and explained to the owner, Alex, and he said to finish without the filter. I then finished without any issues. When I returned the machine, Alex pulled the filter off and said the filter was fine and that wasnt the issue. When I asked him to try it with and without the filter, he defensively said there was no need and continued to tell me not to have my neighbor diagnose his equipment. I dont care if he thought it was the filter or not, the fact is that it would not run properly. He then told me I should have called him right away instead of wasting everyones time (the only time wasted was mine). I received no apology for the faulty machine- a simple apology would have went a long way. My neighbors and I will be using another company to do our lawns moving forward. To summarize, the equipment was in poor condition and I received poor customer service.

Se
Review №2

Exceptional Customer Service, Thank you Alex. Equipment is maintained and thoroughly checked to make sure all operations work as designed prior to customer leaving with equipment.I will definitely do business with them again.

Da
Review №3

Great Family Business.Everyone friendly and helpful.Most definitely will be back!

re
Review №4

I will never rent from Taylor rental again. 9AM the day after the event theyre here to pick up their stuff....9AM the day after the event! Came to set it up three days before and then come to take it down at 9AM following the event. Terrible planning for the renters.

El
Review №5

Very poor customer service and was given wrong information on what a vehicle could or could not tow.

Pa
Review №6

Great local company. I have rented landscape equipment from Alex and Susan a number of times. The equipment is always clean, is in great shape, ready to use and the staff is very knowledgeable about proper operation. Great customer service. I have also had them service my personal lawnmower and snowblower. Highly recommend Taylor Rental.

Ca
Review №7

Have rented a few different items for yard work. Everyone is extremely helpful and patient in helping me figure out the best equipment for the job.

Sh
Review №8

This place is kind, friendly and very very helpful!! Sink clog, snake didn’t get it, gave us a bigger snake. Very very reasonable and extremely helpful !!Thank you for being neighborly!!

Ro
Review №9

Taylor rental rents faulty equipment to their customers. When you have an issue with the faulty equipment and call the mechanic for a little help he treats you like you are a child certainly he cares nothing about the customer. The ego level of the owner and manager are big no humility whatsoever. If anything, even a minor occurrence which is to be expected because the equipment looks like it was pulled out of a salvage yard they threaten to charge you for the the entire value of the equipment even though they probably charged the customer before you for the same problem. Stay away!!!

Ca
Review №10

Excellent service before and after our event this past weekend! And the tent was perfect! Thank you!

Pa
Review №11

I called 5 different tent rental companies in this area. Taylor was the only one that returned my call. Their employees were professional and efficient when they set up and then took down the tent tables and chairs. Thank you!

Ha
Review №12

Taylor rental helped me out when I was in a serious pinch and had been shorted the week of my wedding. Thank you so much!

Na
Review №13

So very knowledgeable and helpful. Taylor rental is the place to go for all your rental needs. Thank you for all your help.

Ja
Review №14

A great place for all your eventsFrom start to finish!

Ma
Review №15

Friendly. Timely. Great value.

Information
24 Photos
15 Comments
4.3 Rating
  • Address:37360 French Creek Rd, Avon, OH 44011, United States
  • Site:http://www.taylorrentalavon.com/
  • Phone:+1 440-934-3736
Categories
  • Equipment rental agency
  • Contractor
  • Party equipment rental service
  • Party store
  • Sharpening service
  • Tent rental service
  • Trailer supply store
Working hours
  • Monday:9AM–3PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
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