user
GetGo Gas Station & WetGo Car Wash
5163 Mahoning Ave, Austintown, OH 44515, United States
Appearance
GetGo Gas Station & WetGo Car Wash
Comments
Me
Review β„–1

Never been here personally and ill never go here after i heard how they treated the guy whos car they ruined with their car wash and wont own up to their mistake and help the guy out. Not only did YOUR carwash damage his car, but imagine if it was worse and actually cause injuries to the person who owned the car. 😬 do better GetGo

Br
Review β„–2

DO NOT USE THE CAR WASH. Watch out, your car may be damaged by negligent employees of Getgo and this companys corporate headquarters claims department will not take responsibility, nor accountability for their workers negligent actions. Situation: A male employee allowed a customer in front of my vehicle to drive through the wash with one front tire in the machine and one back tire out of the rolling guide rails and then states, I figured it wouldve straightened itself out. Carwash causes major damage to their vehicle due to the vehicles back drivers side tire never fully going onto the guide rails but dragging down the middle of the bay. The whole car wash then shuts down once and the employee turns it back on without checking the bay. At this point, the machine continues malfunctioning and turned back off. The employee goes into the wash bay, begins wiggling parts of the machine on the left side of the wash bay. Car items begin falling onto the floor of the wash bay. The employee picks up the items and disappears again into the wash building. The employee then walks back and turns the wash back on. My vehicle was already in neutral and was then forced into the wash bay (I had no choice to back out at this point) and the employee was inside of the wash bay building. My car then went through the wash bay, I hear a loud bang, then came out of the wash bay and my car was washed but damaged. I walk into the building and inform the manager. The manager writes an incident report and tells me someone would be contacting me the next day to resolve the issues. Two days later and no response. I contact the local get go. They inform me corporate claims would be contacting me via mail or phone call. Six days later I receive correspondence in the mail (see attached picture). Irresponsible company and impersonal correspondence. I do not recommend!

Br
Review β„–3

Never again ... Scratches all over my 2021 vehicle and GETGO headquarters is taking NO responsibility. Had to file a dispute due to Getgo ALSO not refunding my monthly subscription prices (after corporate headquarters stated they would and cancel the membership). I went ONE time, the first day I bought the subscription and never returned. Im spreading awareness so no one else has to go through the stress Ive experienced due to such issues. Company with ZERO integrity.

G.
Review β„–4

Just a nice getgo. Wash is good.

Gi
Review β„–5

This place does a wonderful job on my Truck

Sa
Review β„–6

I ordered a croissant breakfast sandwich and they smashed it into a pancake and barely made my order right.

Da
Review β„–7

Very nice clean gas station really like their service. Very nice people

To
Review β„–8

Clean store. Always has fresh coffee. It also has a cafe with fresh subs and other food options.

Je
Review β„–9

ATM has no service charge BUT ATM is hardly ever in working service! Always is out of order

A
Review β„–10

To much playing around came in to get a drink at 9:50pm on the 28th and all the employees were playing around throwing firework snaps at each other while they were waiting on customers and myself. They used the comment I love working here its so much fun looks like you need a new crew

Sa
Review β„–11

Quick service and good employees. Gas prices are always the lowest.

Ja
Review β„–12

The restroom smelled like corn dogs

Ma
Review β„–13

Stop here daily, multiple times for coffee and food always fast and convenient

Ap
Review β„–14

Awesome place to grab what u need and there happy to help u.

An
Review β„–15

Diesel pumps are the slowest Ive ever had! Took 20 minutes to get 30 gallons.

He
Review β„–16

Never had an issue with this place my favorite gas station in town

He
Review β„–17

The food is good to

Information
29 Photos
17 Comments
3.9 Rating
  • Address:5163 Mahoning Ave, Austintown, OH 44515, United States
  • Site:https://www.getgocafe.com/?utm_source=google&utm_medium=organic&utm_campaign=gg_ll
  • Phone:+1 330-792-2311
Categories
  • Convenience store
  • Car wash
  • Gas station
Working hours
  • Monday:5AM–12AM
  • Tuesday:6AM–10PM
  • Wednesday:6AM–10PM
  • Thursday:6AM–10PM
  • Friday:6AM–10PM
  • Saturday:6AM–10PM
  • Sunday:6AM–10PM
Offerings
  • Car wash:Yes
Similar organizations
  • Shell1704 S Raccoon Rd, Austintown, OH 44515, United States
  • Sheetz1101 N Canfield Niles Rd, Austintown, OH 44515, United States
  • GetGo5163 Mahoning Ave, Austintown, OH 44515, United States
  • Huff N Puff Vape5620 Mahoning Ave E, Austintown, OH 44515, United States
  • Walgreens5501 Mahoning Ave, Austintown, OH 44515, United States
  • Sheetz5499 Mahoning Ave, Austintown, OH 44515, United States
  • Pilot Travel Center1150 N Canfield Niles Rd, Austintown, OH 44515, United States
  • Fast Trac BP3602 Mahoning Ave, Austintown, OH 44515, United States