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Ink & Toner Station
8222 N Lamar Blvd Suite D32, Austin, TX 78753, United States
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Ink & Toner Station
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An
Review №1

Great business. Friendly and great prices. While buying toner, I asked him about a recurring spot on my prints, and he cleaned the spot off the drum for free. Plus, recycling cartridges is a great solution for reducing plastic waste. Im a repeat customer and have only great things to say about this business.

De
Review №2

Great service. Roberto is very knowledge about the product. His shop is all about ink and toner. This will be my go to shop for ink cartridges. Prices are great. Give him a visit whenever you need ink or toner for your printer.

Mo
Review №3

Roberto is incredibly helpful and honest. His ink prices are fantastic and he gave me really great advice regarding the type of printer I should be using if I want to save money on ink. Hes happy to hop on the phone and talk through any questions you may have.

Va
Review №4

SUPPORT LOCAL! Came in to get cartridge refills and Roberto had every one my ink happy HP could dream of. If you need ink cartridges, go here.

Ky
Review №5

I wish I would have found this place sooner!!! Roberto was super friendly and professional. He explained the process and performed the refill while I waited. He then even let me test the cartridge it in my printer, which I brought with me to the store. It works great at 1/3 the price of a new cartridge! I would go to him 100% vs risking the quality of an online or Ebay refill cartridge! He has earned a loyal customer! Thank you!

Ke
Review №6

This is the shop where everyone should get their ink and printer supplies!After having several issues at other big box stores with remanufactured ink cartridges (because of HPs corrupt and deceiving tactics), I found this shop thats lead by someone who is actually knowledgeable about printers.Robert actually knew what I was talking about when I inquired about his ink cartridges working with HPs dirty software updates, and he is actually up to date with the situation.I purchased all four ink colors from him a few weeks ago, and they have been working wonderfully and are still full even after several pages of printing! Not even HP original cartridges work this well.Needless to say, I will keep purchasing my ink from this shop for as long as I live in or around Austin!P.S.- HP inkjet sucks, buy something else!

He
Review №7

Fast same day service, very friendly and knowledgeable. Saved me from having to purchase a new printer by his advice.

Ra
Review №8

I feel very fortunate to have found this store it has solved my printing issues and the savings has benefited my small business. The service here is very personalized which is a huge benefit to the customer. Itll be the last ink store youll need to look for.

Ad
Review №9

Ink and Toner Station is a great place for all your needs. You never know how much you need toners for your printer unless you are in an emergency but the guys from Ink and Toner always come through. Not only do they deliver but they have educated me so much about our office printer and have gone out of their way to make sure our printers are operating properly. Real talk: if copying and printing is an important necessity for your business , school work, or even for personal use, these are the guys to call. Their prices are great but more importantly, they will make sure you are getting the most from you printer to save you money and time to get your work done.

Ka
Review №10

Roberto is awesome and extremely helpful. Great customer service, fast responses with timely deliveries.

Ab
Review №11

Always have a great experience and Roberto Has never steered me wrong with advice on my printing needs!!! Highly recommend

Ni
Review №12

We needed an emergency toner for our office printer and Roberto was amazing! He went and picked it up from the warehouse for us right away and really saved the day. Absolutely incredible customer service!

La
Review №13

Fast, affordable, and friendly service! I got a refill for my HP ink cartridge for around $12. 100% recommended!

Su
Review №14

Ive been a customer of Robertos for at least 5 years now. He is very helpful and is usually able to get the specific rare toners I need within a day or two of my calling and placing the order. He always takes my old toners and recycles them, and the best part is that he delivers directly to mt home office in downtown Austin. Very glad I found his business and will continue to work with him in the future!

Al
Review №15

Very nice and friendly service. i called ahead if he can fill the cannon cartridge I have, and he asked me good questions to make sure he can do it. Once he had my cartridges, he delivered as he promised. Very nice guy. Make sure you call, he is very responsive. Ill use ink & toner for my future needs definitely.

Mi
Review №16

If I could give 10 stars, it still wouldnt be enough. From outstanding customer service, to knowledgeable staff, this company has it all. Roberto, the owner, went out of his way to get my company the toner that we needed ASAP, even though it was a particular cartridge that is apparently hard to come by in a moments notice. I had called 4 other companies prior to him, and they all told me my request was not possible. Roberto far exceeded my expectations and request to make it happen. I will absolutely be purchasing from this company again. I cannot express enough how incredible Ink & Toner Stations customer service is!!

Mo
Review №17

I was turned away from Walmart to be lead over to Ink & Toner, to look for the ink I needed for my HP printer. I had the opportunity to not only purchase ink for reasonable value, I obtained more knowledge and information about my printer that I didn’t even know! Roberto, Store Owner, was more than willing to assist me of all my printing needs and not just ink. I don’t know of any other ink/computer place around, that leaves this kind of lasting impression. I’m so happy I got what I needed, and then some! Those are the kinds of personal touches we need these days! Thanks Ink & Toner Station!

Jo
Review №18

Great customer service and fast delivery!! My business ran out of toner late Friday afternoon (after business their hours)- and I still got toner delivered so I wasnt out of luck all weekend. Very competitive prices for generic toner, and better prices for brand items. All 3 of my locations use I&TS!!

LH
Review №19

Fast and friendly service. I called prior to see if they had the ink I needed. I brought my cartridge in, the manager said it was old. Like only 1 or 2 others had it but he was still able to work with my cartridge. VERY reasonably priced for something so prehistoric. Happy with service, will definitely recommend to others. Thanks!

Ca
Review №20

This is the ONLY local place that carries our printer toner. Their same-day (or next day) delivery is an absolute lifesaver! Also love that we can recycle all our ink/toner cartridges locally. Prices are reasonable, service is incredible. Make sure to use Ink & Toner Station for your future printing needs!

Pa
Review №21

Many thanks to Roberto for schlepping my toner cartridges from No. Lamar down to Kyle. Thanks!!

El
Review №22

They had exactly what I needed at a fraction of the price of the big office supply stores. The owner is super knowledgeable and even gave me some tips and tricks about my printer! Highly recommend shopping here.

Le
Review №23

These cartridges work great. Good clear printing. Thats what you need and thats what it does. I have purchases in many other places in the past and I always come back here for quality. Thank you for great service fast delivery and great quality.

Na
Review №24

Love this place! I came in and got ink and the customer service is amazing. The gentlemen with glasses helped me get the items I wanted so I was in and out. I will definitely be a returning customer.

86
Review №25

I’m very happy with this customer service. I called to ask about a recommendation for a printer and the person took the time to search it for me and my needs. Call me back with the info and where to buy the printer.Highly recommended.

Tr
Review №26

We are a small business and have been doing business with Robertos Ink & Toner Station for about 10 years. We started because of the prices that were less than half of our previous sources. The bonus was the great, personal delivery and service. And the prices have continued to stay low! Highly recommend!

St
Review №27

Because of the friendly help and advice, I always enjoy doing business here. Thanks again.

Da
Review №28

WOW Ink Toner Station saved my life, I have an old hard to find ink. Printer ink has a reputation for going thru ink quickly. I print a lot of documents for school, so I go through a lot of ink. I bought ink cartridges at a fraction of the cost of new ones. Great quality. The business owner was very knowledgeable with printers of all type. Guarantee to work. I have a Great experience with this business. Highly recommend

Pa
Review №29

Great customer service. Meets all our toner needs quickly. Pointed us to a much better printer with higher capacity toner cartridge, and helped to optimize its performance.

El
Review №30

Great experience with Roberto! I brought in two ink cartridges (black ink and color ink) for refilling and it was less than half the price of buying new HP ink cartridges. He refilled them in less than 10 minutes while I waited. Came right home and put them back in my printer and they worked perfectly. Roberto said if there was any problem he had a guarantee and I could return them. No problems! He is a very nice guy to deal with and I love supporting local businesses. Highly recommend!

Ke
Review №31

Third Coast Auto Group orders our paper and toner for our desktop printers from Ink and Toner Station. They know my voice when I call and are very friendly and professional and super fast. They are familiar with our schedule and our different printer needs. Thank you Ink and Toner Station for being so awesome!!!!!

Al
Review №32

It turned 50% cheaper than buying a new cartridge. The service was quick, just 10 minutes to complete the service.

Ju
Review №33

Top notch place and no fluff. The owner was very helpful and to the point. We now who to go to for honest help and the best prices. Life customer personally and for our business.

Li
Review №34

Ive been working with Roberto for at least seven years now at two different non-profits, and he has always gone above and beyond. Aside from quick delivery of cartridges and troubleshooting issues, he has helped make recommendations for new printers and helps us do maintenance on the machines by cleaning them for us.Heres what I wrote back in 2013 at my previous non-profit:Roberto is one of the most considerate and caring professionals I have ever had the pleasure of working with. He has provided toner to our non-profit on a reliable basis now for half a year, including same-day delivery, free printer cleaning and advice on how to prevent costly repairs.Im writing this in gratitude to give you a snapshot of how this man operates at the highest level of customer service. Early this month our non-profit held our annual gala event, the biggest fundraiser of the year. Because so many people depend on the money raised for this event, it also becomes the most stressful detail-oriented part of our fundraising work. You can imagine our panic when our printer AND our backup printer both decided to have nervous breakdowns in the midst of printing the event program, with a queue of other important documents stacked up behind it and precious little time for turnaround.Well, not only did Roberto come to our rescue, but he came to our rescue TWICE in the same day, after his shops business hours were over, all during the middle of the biggest thunderstorm and flooding that Austin has seen in years. When he understood what was at stake for our non-profit, he decided helping us was worth it. Its hard to express the kind of relief we felt when he came through for us.Before we heard about Ink & Toner Station, we tried going through small suppliers on Amazon for replacement toners, many of which failed us right out of the box. They may look tantalizingly cheap, but you end up spending a lot more because so many of the cartridges come through with bad chips or depleted toner reserves--and youre stuck with no recourse for returns or customer support. Weve also tried finding the resources in our budget to afford the pricey brand name toners, and frankly its just a criminal waste of valuable funds that could be going to our programs and people in need.Even if Ink & Toner Station werent run by an outstanding human being like Roberto, it would still be the smarter choice because his prices are so affordable and we know we can call someone if anything were to go wrong.Please support Roberto and his business. The world needs more customer service heroes like him!

Mi
Review №35

Wonderful customer service! I stopped by today and was able to get an ink cartridge for an older model immediately! Saved me a lot of money versus buying it at an office supply store!

De
Review №36

I called early this morning for an issue and in just a few hours, the owner had made a trip to Bastrop for a service call for me! Roberto was super! Customer service is exquisite! Highly recommend this company!

Je
Review №37

I have purchased all of my Ink & Toners from Roberto at Ink & Toner Station in Austin for over 10 years. I give them 5+ Stars as they always deliver your order to your business the very next day. Excellent Customer Service and prompt delivery and Roberto is extremely helpful and knowledgeable about all of his products, printers and copiers. I highly recommend this Family owned and operated business.

He
Review №38

This ink and toner station is a god send. When youre out of toner and in the middle of a project you need quick, dependable service and a compatible cartridge. Ink and Toner Station delivers at all levels.

Na
Review №39

Great customer service, great prices! I order and pick up that same day. Really recommend.

Pa
Review №40

Fabulous, great, good guy. ordered printer, arrived the next day, amazing, came to set up, sleek, fast, complete and showed me how to do all the features. great. the best.

Ma
Review №41

Great service. Anytime I need toner or related parts for our Dell printers, they are always quick and willing to bring the supplies to us. I recommend them to anyone wanting a toner supply company.

Ku
Review №42

The VERY BEST! this owner delivers to us personally! fast easy and quality work. I am very happy doing business with and replacing out toner.

Na
Review №43

Excellent customer service, competitive prices and super fast delivery. This the only company we use on our business for all of our printing needs. Highly recommended!!!!

Ja
Review №44

I dont usually review this type of business but after noticing them while eating at Tams Deli which is next door to their just recently opened shop, I decided to do them and the community a favor by spreading the good word!Its a great concept (recycle/reuse your cartridges AND pay less) but I was skeptical of the quality after having had a bad experience buying recycled cartridges online. I can happily report that the quality is just fine and the guys in the shop are very helpful and knowledgeable.

Le
Review №45

Super friendly, professional and speedy service. Will deliver to your door for large orders or company orders. Highly recommended!

Ma
Review №46

Its good to find a locally own business in N. Central Austin that meets my toner needs. I run a series of older HP Printers. Ink & Toner Station provides me with a quick turn around a fair price. The work is always done right. You might be able to save a little bit of money by Chinese purchasing toner cartridges online. However, Ive found they dont last long and sometimes are faulty. Overall, a great place for my printing needs.

Jo
Review №47

The absolute best. Great product, reasonable prices and incredibly fast and efficient service. Thanks.

Al
Review №48

Very knowledgeable and friendly small business owner. Prices are extremely reasonable. I will continue to get my ink and other products from Roberto!

CV
Review №49

Super friendly, super knowledgeable. I’ll be back and so will my friends. Thanks, Roberto!

Mi
Review №50

Quick and amazing service. I am always impressed how they are willing to go above and beyond to help me out! Definitely check them out!

Ad
Review №51

Awesome customer service, super fast delivery and good prices!

Sp
Review №52

Went here for my first time today, worked with the owner. Refilling my ink was super fast and inexpensive compared to buying a whole new cartridge! Thanks very much for your insight on the printer industry as well!

Jo
Review №53

This is a family owned local business. The owner is very patient and pleasant, and was willing to stay open late to assist me when I had an issue with the cartridges and even gave me a partial refund as well as refilling my original cartridges.The ink cartridges themselves are much cheaper than from a chain like Best Buy. They are also recycled cartridges and they will accept your used cartridges for proper recycling. Ink cartridges are very toxic and unfortunately most end up in land fills where they could seep into ground water.Im going to be a regular.

Ja
Review №54

My old Laser Toner (Brother machines) re-filler went out of business so I went to Ink & Toner Station due to its convenient location. The owner was very pleasant, helpful, and actually showed me how my prior re-filler was not actually giving me a full, high yield cartridge but had been monkeying with the mechanics of the cartridge to just fool my printer that it was a high yield. Probably the culprit for the odd lightness of print quality from the competitors products and might explain why they went out of business. I will definitely be back and often, especially since they offer free delivery in town! Highly recommended.

Ke
Review №55

Roberto is GREAT! Get right back to me. He is able to trouble shoot anything and give solid solution. Thank you Ink and Toner Station.

Ed
Review №56

Best place for all my ink and toner needs. Owner is honest and fair. I wouldnt do business anywhere else.

Ch
Review №57

Roberto is so helpful in every way. Even delivers in Pflugerville!Always has to products I need.

Vi
Review №58

Roberto was knowledgeable and quick to deliver the most quality information and service and made replacing my toner easy and quick ( I was in there for no more than 5 minutes and got everything I needed). Pricing was very reasonable and Id be foolish to not go back.

An
Review №59

Great prices. Always helpful. Love the recycle/reuse!!

Le
Review №60

Great service and prices. Very knowledgeable about printer ink brands and cartridges. Will be back!

Am
Review №61

Outstanding service from Roberto and he always takes care of my printer needs. They truly go ABOVE and BEYOND for the customer!

de
Review №62

Very responsive. i needed to replace a toner cartridge. door to door service. first replacement didnt work but when told was back within 30 minutes with a replacement that did.Courteous and professiona. will definitely visit again

it
Review №63

Roberto is a professional and very attentive person.The ink prices are great, convenient and He delivers too!

Fo
Review №64

Dealt directly with owner who obviously knows his toner cartridges. And Id rather not mess around with made-in-China junk thats going to mess up my printer or give out after Ive printed 25 pages. Time is money, and a small business doesnt have the option of having to fix problems created by toner cartridges not done right.

Au
Review №65

Mr.Roberto is efficient and helpful .He provides a fast and very satisfactory service at all times.Good luck ......... And Thank you.....

so
Review №66

Excellent and fast service. Highly recommend them

Mi
Review №67

I work for jiffylube and have a extremely hard time getting any thing ordered from are outlet on time I call this store and they had my toner witch noone else did and was cheaper then everone else thanks yall Ill be back

De
Review №68

Thanks Roberto fromMobil 1 Rapid LubeE.Rundberg Ln.

Cl
Review №69

Ink & Toner Station has been delivering toner to us for a few years now and they have always been helpful and fast on the delivery. Would highly recommend them!!!

Vi
Review №70

GREAT service, fast, way cheaper then other stores that sell ink! AND THEY DELIVER ! DEFINITELY RECOMMEND this place !

Le
Review №71

I was very pleased with not only the pricing, but also found Roberto to be very helpful and sharing of information

Ka
Review №72

Roberto goes above and beyond and provides excellent, fast service with delivery!

CB
Review №73

Best service & price around! One phone call, has all that you need!

Fr
Review №74

Great service, very reliable!

Te
Review №75

These guys are great! Prompt service and they go out of their way to deliver to us, which we love!

Fr
Review №76

Reliable and personable service with one phone call!!!

J.
Review №77

On time every time, excellent service and great personality

Ja
Review №78

Robert does an excellent job servicing all our cartridges for my business.

Fr
Review №79

Very friendly staff (owner), but not being original cartridges, they are expensive.

Sh
Review №80

We called with a problem with our printer and when he came out he did not charge us to fix the problem because it was such an easy fix and took him five minutes. That is a great way to build customer confidence!!!

te
Review №81

Great product and superb service.

Cy
Review №82

Excellent service to deal with.

Cu
Review №83

Very professional and helpful

Information
11 Photos
83 Comments
5 Rating
  • Address:8222 N Lamar Blvd Suite D32, Austin, TX 78753, United States
  • Site:http://www.inktonerstation.com/
  • Phone:+1 512-339-7465
Categories
  • Office supply store
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8:30AM–5PM
  • Friday:8:30AM–5PM
  • Saturday:8:30AM–5PM
  • Sunday:8:30AM–5PM
Service options
  • Same-day delivery:Yes
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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