An absolutely amazing dealership, if you’re looking for a great car and an awesome price absolutely go here. The sales man, Christian Underwood is who I will forever recommend to everyone I meet looking for a vehicle. He made the experience easy and not stressful. He’s very patient if you bring your kids and he’s so kind and helpful. 10/10 highly recommend. Absolutely so thankful for his help !

Terrible experience with the service department.On October 12, 2021, I had an appointment with Capital Chevrolet to do a recall service on my 2016 Chevy Tahoe.I left a note with the service advisor, Hal Bogatz, that the driver door does not respond to the remote control lock, so you have to do it manually by using the actual vehicle key to lock and unlock.The next day October 13, 2021, I picked up my vehicle. I drove to a restaurant and could not lock the driver’s side door. I noticed there is a damage to the driver’s side door panel. I could now see the plastic white pieces that hold the door panel together. I drove back to Capital Chevrolet, and I asked Hal what happened. He told me, the technician miss interpreted his note and he thought this panel need to be fixed (the technician actually broke the plastic panel).Hal said he would have it fixed. So I left my vehicle at Capital Chevrolet again.On October 14, 2021 at 6:00 p.m. I picked up the vehicle. But it was the most possible cheap way to fix a door panel. They added some glue to try to fix the broken broken plastic that holds the door panel together. I could see the glue in the seams. In less than 2 days, the broken door panel came apart again.On October 16, 2021 at 2:30 pm, I contacted Hal again about this issue. Hal asked me again to drop it off, I explained to him that I will not be available until October 21, 2021, at 6:00pm. I dropped off the vehicle again, when I dropped it off I met with Jorge Rocha the service manager, and I explained to him that glue would not work on the broken plastic. Jorge Rocha said this is a cheap way to describe it, this is a plastic welding. This is a $1,000 fix and I will NOT spend that money also I will have one of my technicians to fix it, if not, we will contact a contractor who is specialized in this issue but Im not sure when he will be available.Today October 25, 2021, I picked up my vehicle around 11:00 a.m. and I can tell clearly see they fixed the broken panel with the same previous method, obviously, this method did not work before. I am not sure why Jorge thinks it will work now?

Incredible customer service - I came today with an emergency and Lafayette and Jose and their staff saved the day! I brought my C7 Z06 Corvette in from the Circuit of the Americas track - it was losing power with an intermittent check engine light, which is not only frustrating, but unsafe in a track environment. Despite a full docket of appointments, they whisked her away as soon as I arrived (I did call ahead) and came back with news that the throttle body was almost entirely blocked, which would likely explain the issues I was seeing. They cleaned the throttle body, and I was back in time to run the last session of the day, with NO warning lights and loss of power, so they were correct! More impressively, even though they fit me in (on a weekend, no less), they were still getting routine oil changes and customers with appointments in and out with great efficiency. I do not usually go to a dealer service shop, but in this case, I was very impressed with their ability to diagnose the problem quickly and accurately, and it was worth going to a place that knew the car inside and out. Great job and thank you!

The salesperson Christian Underwood is amazing! He helped me so much figuring out my car stuff. He showed me all sorts of different options that would best suit me. I am definitely going back to him next month when I am ready to buy a car. Highly recommend!!

I bought my vehicle here back in 2018, the main reason why I even went for a brand new vehicle was to not have to deal with car problems in the long run. I’m so disappointed on how my car turned out to be. My car has had a recall since the beginning and has taken it 3-4 times for recall and sensors being off (not oil change maintenance). Recently my car started decelerating again which it’s very dangerous. Service tire monitor system light is on, engine power is reduce (engine light on), steering assist is reduce drive with care light it’s on (this one makes an ugly metal popping sound every time I make a stop and then slowly accelerate or when I’m backing up or just simply have the car on. This is a factory issue and can’t even get a loner car for being a safety issue ASAP. I have a 4 year old son that just started school and can’t be without a car for 5-7 or even more days. Please don’t waste your money all you will get is amazing sales service at the beginning after that they don’t care about you!!!!

Thank You Laura Garcia for one the best car purchase experiences, and your team , everybody went above and beyond to make the deal I was completely comfortable to my needs. 5 star service. Come check them out will not disappoint

10 reviews·5 photos2 months agoI bought my vehicle here back in 2020.i have chevy mailbu only had my car a year. Now Im having get a shift replacement. I have a open wire . Causing my engine lot come on . Not cool. Now their service center sold to another company. So I cant get accommodation. the main reason why I even went for a brand new vehicle was to not have to deal with car problems in the long run. I’m so disappointed on how my car turned out to be. My car has had sensors being off (not oil change maintenance). Recently my car started decelerating again which it’s very dangerous. Service tire monitor system light is on, engine power is reduce (engine light on), steering assist is reduce drive with care light it’s every time I make a stop and then slowly accelerate or when I’m backing up or just simply have the car on. This is a factory issue and can’t even get a loner car for being a safety issue ASAP .can’t be without a car for 5-7 or even more days. Due to fact that I travel for work. Please don’t waste your money all you will get is amazing sales service at the beginning after that they don’t care about you!!!!

The whole car buying experience has been transformed by Capital Chevrolet. It started with our salesman, Virgil White, working hard to find the specific truck that we wanted. He was in constant communication with us from the very beginning. He helped us with getting everything organized and our visit planned. We live 3 hours away and our local dealers would not help us but Virgil and Capital came to the rescue. Once we arrived to sign all the paperwork the whole team welcomed us and made us feel at home and like we have been part of the Capital Chevrolet family for years. The atmosphere at Capital is not what we have experienced in the past. They were lively, energetic and quiet honestly fun to be around. Car buying has never felt like a party but Capital Chevrolet made it seem like a huge celebration. Our finance manager, Chris Lipinski, was awesome as well. He worked every angle he could and then explained everything in detail to a point that anyone would be able to understand the process and different benefits. When we were ready to get our truck Virgil took extra time to explain all of the features and benefits of our purchase. If you want to experience car buying at a whole new level then I highly recommend visiting Virgil, Chris and the whole Capital Chevrolet team. It is well worth the drive!

I have been with this dealership for a phew years now and my mom has been with them for 7 years plus and ever since certain people left everything has gone down hill. Even the service department is falling apart, how do you stay booked till the 17th and cant even fit in a simple oil change. The old Capital Chevy had amazing workers I would show up even when they where booked and they would say sure I can take care of you its just an oil change.

Ive now purchased 2 vehicles through Capitol, both processes have gone smooth. My latest visit for my oil changes for life they informed me that its only 2 per year which I was never informed when I purchased the vehicle. I wasted my time driving it out there when they simply could of called and told me. This was a huge selling point as oil changes are getting expensive. Not happy with this change..

The service department is a joke.I waited 30 minutes to have anyone talk to me, only to be told everyone taking appointments was on the phone and Id have to leave and call back. Just a hello, were very busy, Ill be right with you works pretty good.If you value your time, go literally anywhere else. Plenty of good local mechanics that wont charge you inflated dealership prices and leave you waiting around a lobby with no communication.

This is car number 3 from this place and every time I go in they have been great! When you go ask for Bryan Garcia, he is by far one of the best salesmen I have dealt with! He goes the extra mile to make sure you are happy with the whole process of purchasing your vehicle and if not, he will make it right. I will be going back to Capitol Chevrolet when its time for number 4!

Despite the difficulties covid-19 brought with the microchip shortage and the car shortage, Capital Chevrolet was very direct about what was going on. I especially liked working with my service representative Grady. He should get a raise! Great communication and updates. I had to get my Spark EV battery replaced and thankfully it was still under dealership warranty.

I bought my vehicle here because they advertise free oil changes for life. My oil change came due and I also had a recall notice to inspect a center seat belt bolt. I called to set an appointment for the oil change and the recall. I was told by the person in service that I would have to leave my truck for 3-5 days for the recall. This didnt make any sense, since all it was was putting a torque wrench on a bolt. I asked why and he said I could speak with the manager. I was transferred to the manager and left a message, but my call was never returned. I called another Chevy dealership who told me that it was nothing more than an inspection and could do my oil change and recall all at once. And shouldnt take more than an hour for both. So if you are tempted to buy a vehicle here because of the free oil changes, then beware of the service department. I will be paying for oil changes and will never take my truck to this dealership. I will say I was satisfied with the sales experience. But the service experience will make me never purchase another vehicle from Capital Chevrolet.

Do not go here! I repeat do not go here! I got a car from them over a year ago. It wasn’t the car I wanted. He said they had just sold it before I got there. So I wasn’t going to get nothing at all. Adam told me to get something keep it for 6 months and I could trade it in with no more money down. I recently went up there to try to do just that. But now they telling me I’m going to need a down payment. I haven’t missed a payment since I had the car but it’s like they’re telling me they don’t trust me to make my payments. Go to Nyle Maxwell,because they’ll work with you. Not 🧢ital they’re all cap. They talk a good game.

Going to Capitol Chevrolet was hands down the best decision we ever made. Big shout out to George Navarro who got us a great deal on a 2021 Chevrolet Silverado not once but twice (

I thought the customer service was fine but the cost of fixing my vehicle was not affordable.I talked to the manager about it and let him know I couldnt afford 2,500 to fix my radiator.I also asked if he could match a repair price that I got a quote from a mechanical shop nearby for $800 which is way more affordable. I told him I didnt need the best parts just something affordable. He couldnt help me so I had to get my vehicle towed to another repair shop which fixed my vehicle within a day. Chevy should really match prices for customers so they can be able to afford repairs at the dealership. Its a shame because I will always go to somewhere I can afford to fix my vehicle and it more than likely wont be the dealership.

So it was my visit to Capitol Chevrolet service department. Kasee was my adviser and treated my Silverado like it was his own!!!Its great to know there are still Good people out there.Geno :)

As a first time Chevy owner, I was a bit skeptical since my only experience has been with BMWs and let me say, I was blown away by the experience I had at Capital Chevrolet Service center. Rebecca, the service manager greeted me soon as I walked in the doors and went above and beyond my expectations. Made me feel like the most important person in the world.The waiting lounge was also really nice, with huge TV, snacks and free coffee. I cant complain!

Hunter was very good at keeping me informed during the entire process. He was very responsive to emails and phone calls. This was one of the easiest car buying experiences that Ive ever had. If everyone is as good as him, then this is definitely the place you need to go to purchase a new or used vehicle. I also got plenty of follow-up afterward to make sure I was taken care of. They have a repeat customer with me.

I just wanted to give a big shout out to Marcus Washington! Very helpful from the beginning of the phone call until I got my amazing 2021 Trailboss!! I have never had an easy car buying experience in the past before, but this experience over all was great. He made it easy and inviting throughout the WHOLE process and got me what I was looking for! Marcus great job! Highly recommend to all family and friends. Thank you again Marcus and Capitol for helping me out!!!

UPDATE:This is an update from my previous review. Nicole and Rebecca reached out to me right away to resolve the problems I was experiencing. After an enjoyable discussion with Rebecca, she was able to address all of my concerns and explained that they are currently in transition. I am confident that Capitol Chevy is on its way to returning to its former glory - if not, better!Not sure what is going on with the service department, service and communication has gone downhill. First off, the effort you have to make to even get a hold of a live representative is ridiculous. With several failed attempts to make an appointment over the phone, I used their online scheduling portal. After a few days, I never received any type of confirmation for my appointment, so I called the dealership to confirm. Again...just getting a hold of the service department is a nightmare. When I was able to speak to someone live in the service department, there was no record of the appointment that I had booked online. On top of that, the service representative I spoke to did not seem to know what was going on. I asked if there was an available appointnment for the date that I originally booked online, and her only response was no nothing with no effort to try to find the next available date for me. As much as I would like to stay loyal to them, this place is not worth all of the trouble.

Yo my experience at this location was hands down amazing! If you need a car truck whatever some good talk please go check out Matthew Bailey at Capital Chevrolet! My husband and I was sooo grateful with our experience with him! We had our children there and we got extremely great service despite their active energy! Matt was patient, kind, genuine! The whole staff even spoke to us repeatedly and congratulated us on purchasing a new vehicle! Matt didn’t just want to make a sale he wanted to do what was right for our family with no PRESSURE! Thanks Matt! Today was my husband’s birthday and you made our day!

Our experience with Capital Chevrolet was wonderful. Our sales person, Jessie Polk, was very helpful, outgoing and professional in his endeavors to help us. We purchased two vehicles in one day and everyone we spoke with and met were very pleasant and made our buying experience one that we will highly recommend to family and friends. Thanks again Capital Chevrolet and Jessie for everything!The Schmidt Family

We made an oil change appointment online for a specific date and time. When we didnt receive an email confirmation, went ahead and called to confirm they received the online request for appointment. Online systems can be tricky... totally understand that, so wanted to make sure everything was in order. The employee that took our call confirmed she received the appointment and that we were all set for our time and date. Arrived on our time and date, no one could find the appointment. Indicated we called to confirm, but that didnt make any difference because they couldnt find it in the system anymore, so they couldnt get us in. They offered next available appointment in a week, but we wont be in town and not interested in going through that circus again. I understand that online systems sometimes fail, but make sure the customer service and accountability is in place to take care of your customers even when your software falls short.

Sales Team Member: Noe GomezI came here to look for a SUV, and Gomez was personally selected to work with me. My family previously brought vehicles here but this was my first experience here since I relocated from WI. I had my reservations to say the least.At the very beginning Gomez assured me he will take care of me and ensure I will get a vehicle that I will like. I was skeptical of this because it sounded all to familiar. But, he did. I told him the terms I wanted and I can excitedly say I am now a part of the Chevy family because Gomez worked with me to help me get there. I now have a beautiful 2017 Chevrolet Cruz, and I’m looking forward to working with him again soon.I want to highlight Gomez professionalism and his transparency, and authenticity through every step of the process. Even through milestones I felt at peace of mind. Because he was working adequately to assist me as an individual with reliable resources and tools to help me. In addition, information and options to improve financial credit at the same time while purchasing a new vehicle. I can truly say I had a smooth sailing process and will be looking forward to coming back soon.

Lane was wonderful to work with from start to finish. He was detail oriented and clearly went above and beyond the call of duty to ensure a seamless process and that all of our needs were met. If I could rate beyond 5 stars I would.

Overall experience was awesome hands down! Brandon, Karla, Oscar and Monty made the experience stress free and enjoyable not like other dealerships we’ve purchased from. If you’re in the market for a vehicle go to Capitol Chevy, ask for Brandon Burch but only if you want great customer service!

Fernando and Ross are some amazing individuals. These two gentleman catered to our every need and answered all of our questions. The treatment and service we received at Capitol Chevrolet was outstanding. I feel I got a fair deal given the circumstances if this chip shortage. These two guys were transparent and accommodating to my requests. 10/10 would buy from them again.

These guys don’t honor their contracts. They took a deposit on a car and when my friend went to buy the car they raised the price only after taking his deposit and refusing to then give the deposit back. Not honoring your contracts during COVID when people are already hurting… shame on you.

Ross is a friendly and honest sales person, making the whole buying process easy and straight forward. I recommend anyone looking for a vehicle to contact him. He personally delivered my vehicle to my home and walked me through all the features I needed to know to operate things safely. Car buying is usually a stressful experience but this one was exceptionally pleasant. Thanks Ross!

The overall experience was great, everyone was very nice and the appointment was exactly what they said it would be in regards to time. The waiting area was clean and very inviting. Overall the customer service was excellent.

Everyone I have dealt with here has gone out of their way to make sure that I got exactly what I wanted. There was never any pressure to buy anything, ever. Capitol Chevrolet has my truck business for life!

I had a very good buying experience with Capitol Chevrolet. Ross Lewis showed me the beautiful car, explained all of its features and we test drive it. He was very friendly and patient when answering all of my questions about the car and financing options. The whole process was very smooth. It is required that you get car insurance to finalize the process, and you have the option to either bring it yourself or they also have a well-informed broker that can find many options for you to choose. Since my work schedule was very tight, Ross guided me to get all the requirements ready, and they offered me the option of car delivery, which I appreciated a lot since I was working late and I live more than half an hour from there!

I had the best experience here!! I was looking for a good deal on a new car and I went to the right place! I came in with not much to work with, but luckily I had the best salesman working with me. Mike was a very informative and helpful salesman that really made sure I had that 5-star experience. He wasnt pushy, he was very patient, he was really cool to talk to and ensured I got the best deal. Also, General Manager Jason Fox really came through and went out of his way so I could walk out with a great price. Overall, the best dealership and the best deal I had in a while!

I went there to purchase a new vehicle and Ernesto was very helpful. He was really nice and experienced as well. Although we didn’t get what we wanted, we ended up leaving the lot with a 2020 vehicle at a great price. I recommend this place, my parents and brother also have vehicles here. Love this place and Ernesto is the best!

Great experience overall. Excellent customer service and support finding a used car. Eduardo (Eddie) Balderas helped me find a vehicle in my price range and answered all of my questions. I will definitely recommend Cap Chevrolet to my friends/family in the future. :)

My entire experience at Capitol Chevrolet was 5 stars. Victoria Allee (Tori) was fantastic! She was professional and customer focused. No high pressure sales tactics. She was honest and upfront from the very beginning. If my family needs a vehicle in the future, I will be going to Tori first.

So against my better judgment, I had to buy a car. My 07 Malibu was getting pretty expensive to repair.This was my first experience at dealerships. My husband and I went to a number of places (I wont name them here that would be rude) and they all did one thing wrong. They didnt even look at me, a woman. Enter Jeff Barnett (spelling?) At Capitol Chevy.I would be lying if I said the sales tactic didnt play a part in our decision. I felt respected here, and that means a lot to me. Jeff spoke to me directly, and never made me feel dumb. Sure, I could have gotten a similar car with lower monthly payments. But at what cost? Jeff recognized me as a human, and no other dealership tried to do that.The market for pre-owned cars is ridiculous right now. If you need a car, go to Capitol Chevrolet. You will be respected and they will have you driving out of the lot with your dream boat.

Marco Ayala our salesman provided great customer service. He gave us an overview of all the car details and walked us through the purchase process. He was very attentive & professional. The dealership was very festive and everyone was friendly and courteous.

This dealership deserves no reviews. This is the worst place and service I have ever had. Where do I start first I dropped my vehicle off August 17/2021 and its still there. Took them a week to even tell me what was wrong. I need a new transmission. They contacted my warranty company warranty company has send the repair money. They state they are looking for a transmission but told me they had several locations that has a 2018 Tahoe transmission mind you Im buying a brand new transmission. They dont call to tell you anything youll have to keep calling them to get NO ONE to help. The communication is TERRIBLE. The first advisor was Hal this man is the worst hes rude and has the worst communication skills and sends texts rather calling voice after seeing the customer is obviously upset. I was then helped my a name named Able who reached out once and I havent heard from him again. No one there takes ownership of anything just passes the bucket. I went to speak to a manager in person last week 9/2/21 and again here it is 9/8/21 a new week and no updates (has a transmission been located) (Maam we are still looking) NOTHING so I have to call again to check. Ive called three times today no help. I WILL NEVER EVER USE CAPITOL CHEVROLT AGAIN. I wouldnt even refer my worst enemy. If Id hadnt already wasted so much time with them Id take my vehicle else where. Sept 17,2021 will be one month my vehicle has been there and its still not repaired. *****UPDATE**** Received a call from Jorge advised the staff lost my key along with the long repair time. This place is the worst they offered me $143 off for my trouble and continued to insist I got two new keys THAT I DIDNT ASK FOR. Like this review someone will get in contact with me NOPE NEVER HAPPENS. DO NOT BUY HERE NOR SERVICE YOUR VEHICLE!!!!!!!!

Marco Ayala our salesman provided great customer service. He gave us an overview of all the car details and walked us through the purchase process. He was very attentive & professional. The dealership was very festive and everyone was friendly and courteous.

Best car buying experience Ive had and got the exact truck I wanted, for the price I wanted. All with no back and forth. I was done with the transaction in less than 45 minutes and was kept informed of the delivery and readiness of the truck since it wasnt yet on the lot. The salesman that helped me out is Judlouis and he wasnt pushy or stereotypical of what most people think when they go buy a car. If youre wanting a new Chevy, go ask for him and hell take care of you.

This was a five star experience! Ernesto is the best! He was so patient and responsive! It was the best car buying experience I have ever had. Highly recommend him!

Excellent service! My salesman helped me pick a nice looking truck. Started paperwork and the proceeds was smooth and easy. Thank you Marco and team for a job well done.

The service was great! The wait time wasnt, but the service made up for it. K.C. recommended only what was needed, and helped me out with another car issue they couldnt actually take care of on site. 👍🏾

My wife and I wanted to sincerely thank Mr. Bryan Garcia (my sales rep) for his professionalism, expertise/knowledge and for ordering our 2021 Tahoe. Bryan promised to keep me in the loop every step of the way of our Tahoe build, not skipping a beat, Bryan kept TRUE TO HIS WORD!!! Bryan, thanks to you sir, this was by far the VERY BEST buying experience I’ve ever encountered and I’ve bought many vehicles before. Capitol Chevrolet - PLEASE PLEASE give Bryan Garcia a HUGE THANK YOU for his time and effort in making our family vehicle a reality!!! Bryan, you’re certainly a TOP NOTCH PROFESSIONAL who knows how to take care of customers and certainly make future customers!!! Not everyone has that ability sir. I will certainly send my friends and family your way. OUTSTANDING JOB BRYAN GARCIA!!!!!!

My advisor Ricardo took care of completing the service when he learned that the original tech had not done so. When he explained to me what had happened he was very professional & very courteous in explaining the situation. Just due to his professionalism toward the situation I didnt get upset. Even after signing the paperwork he stood there till it was done before he left. He did not just drop off the paperwork & leave.This is why I gave the rating I did.

Today I purchased a brand new Chevy Tahoe and our salesman was Omar Mercado. I cant say enough how pleased my wife and I were with his help and services. He was very thorough in explaining every detail about the sale and the car. He also made sure to have our car completely ready for us to take home today. He made us feel like we were his number one priority. This is the best salesman weve ever worked with. If youre looking to buy, request Omar. He will walk you through every step and make you feel like more than just a customer. Thank you again for all your help Omar.

Bryan is very good at multitasking. However, I feel there should be more like him so the customer can spend more time understanding the details of the vehicle in question. For instance! I never found out what grade of gasoline my new truck needs. I tried looking for the answer in the owners manual, but it appears not to be listed. Also the my Chevrolet app shut down while I was attempting to type in my security code. Now I cant get back in to finish.

I truly want to extend my appreciation to Capitol Chevrolet and such amazing staff. A special thank you to Renee Ramos for going out of her way and making it possible to get us into a brand new 2021 Chevy Colorado. She is hard working and very professional.We had visited several other small local dealerships and most of the offers were ridiculous for pre owned vehicles. We went into Capitol Chevrolet and they were definitely able to work with our budget.I recommend going out to see Renee at Capitol Chevrolet 100% for your next vehicle. Will not disappoint!Thank you!

Marcus Washington helped me find the perfect SUV for my mom in May. 2 months later, he helped me find my perfect car. He had a HUGE mountain to climb to get it done; He not only conquered the mountain, he DEMOLISHED it in the process. Marcus & the entire team were amazing, through their commitment to excellence & willingness to go above & beyond to make sure customers are completely satisfied throughout their car buying experience is a big reason they have earned my family’s business for life. Thank you so much for everything, I’m beyond blessed.

Renee Ramos such a sweet and kind lady, had me in and out in a vehicle I absolutely love. All the staff at Chevy are very kindly and loving made sure I was taken care of 😁 Go and ask for Renee Ramos. They will help you out and work with you in any way, highly recommend!

Matt Bailey did an amazing job of showing us all our options at Capitol Chevrolet. He is extremely knowledgeable and was able to answer all our questions without making us feel pressured. Everyone that we came in contact with was professional and made the experience great!

Ernesto Acosta and the Team at Capitol Chevrolet are TOP NOTCH!!! Not only have I bought about 300 cars, I used to own three car dealerships and know the business well. A very well oiled machine, great customer service, and I highly highly recommend this dealership! They cater to Veterans as well. A big thanks to everybody there for helping me get my brand new 2021 Corvette Convertible! I couldn’t be happier! Go see Ernesto Acosta if you need a Chevy or Corvette! Tell him Viper Joe sent ya!! 😎👊🏻👍🏻

Today I had the best experience in car buying in my life! Laura Garcia was very knowledgeable in all the vehicles I inquired about especially the trucks. She gave me EVERYTHING I wanted in my new truck and made this a great smooth experience and will MOST definitely refer her to my family and friends! Thank you Laura!!

On arrival, we were introduced to Scott Menkal who guided and assisted us in easily finding the Bolt EV we were interested in. Our purchase was finalize two days later; we are very happy to now be electric. Scott walked us through each step in learning the essentials of the EV operation and I hope he enjoyed working with as as we did with him.In two weeks we begin our first EV touring as we head for the west coast and on up to the northwest and back to Austin; 6,000 miles of Electric Dreams. We can let you know how it goes when we return in August.Thanks Capitol Chevrolet and Scott Menkal.

Ernesto and the rest of the crew at Capitol Chevy make everything smooth and painless. Ernesto was on top of things during the entire process. Over all, a great car buying experience, would definitely recommend to my friends.

Jeff Barnett was an excellent salesman. I order a truck and Jeff always kept me posted whenever my truck was being delivered. He was always there to answered my questions and even send pictures of my husband truck when he was in the hospital. We were able to pickup the truck on my husband birthday that was best gift to get. Thanks again Jeff for everything. Ms. Benavides

From start to finish.. I could not be more satisfied with this dealership and my primary contact Mike Hood! Mike communicated with me by text several days prior to me landing. The truck we had been discussing was there waiting for me along with some excellent finance options. Win Win here @ Capitol Chevrolet.. THANK YOU!

I dont mind having to wait for my car to be fixed. Even if it is a week or even two weeks. I am aware there is a pandemic happening and a serious shortage of staff EVERYWHERE. Since I know this is the case, what was the purpose in telling me my car was ready on Friday at 6 PM, ready on Saturday at 2 PM (lied and said my cell phone was called - it was not)? When we did come to pick it up it was STILL not completely ready! We had to take it back for them to finish what should have been completed on one of the two days Capitol said it was ready. Its not that big of a deal bc as I said I am aware the pandemic is wreaking havoc everywhere - but honesty does not have to be compromised. Just be honest and say, Hey Lady, this is a $1,700 fix. It may take some time, please allow us to have this time to service your automobile properly. It would have been way more appreciated.

They took true car resale value of my 205 Honda Odyssey $22,775 and when I brought my car in, they offered $15000. There is no discrepancy when I fill out the online inquiry. So I asked why there is such a big difference in the price. They said it is just an estimate. What a joke! No wonder there was an angry customer left when we were waiting. Waste of time waiting there! Avoid them if possible!!!!

The sales folks are very helpful and kind and worked to get me a price I could afford and all the possible rebates and incentives I could use. I got a beautiful new Chevy Bolt Electric and Im very happy with it. Like all car dealerships, the paperwork for financing took longer than I wanted but they have good coffee and overall it was worth the wait. Virgil in Internet Sales and Monty on the floor are both great.

The service staff were excellent. The lower rating is for the lack of information about what exactly was done to my Bolt EV on its second recall. First we were told it would take five for the repair, then three and in the end it just took a few hours. I have absolutely no idea what was done to the vehicle. Not made any better to read online that I should now charge my vehicle outside my garage. It would be good to know what was actually done to my vehicle on the second recall.

I had a unbelievable experience buying my new car. My salesperson, Ernesto Acosta was awesome and was very knowledgeable and responsive to every question that I had about my sales experience.I will definitely be recommending both Capitol Chevrolet and Ernesto to my family and friends!

Anahi helped me, and all I have to say is Thank you! She was able to help me find a car! We worked around my budget. I recommend going to Visit Capitol Chevrolet!!

🛑 No I don’t recommend Capital Chevy, they don’t even deserve one star! Worst experience ever with their SERVICE department! Been dealing with recommended engine replacement and still 1.5yrs later and vehicle is doing what it originally was before engine was replaced. Our vehicle goes in every other month for about a month and the service guys Robert and George are no help. They really know how Not to treat a customer takes them weeks to return a call if even that. They have told us our engine has been replaced 3x but still doing same thing it was originally. Robert Lopez and George we are still waiting for a phone call????????? So much more to say about this place and our experience!

Dealerships like Capitol work tirelessly to provide the minimum quality service at a premium price.Things that went well:I was able to purchase a vehicle at the website advertised price after only a small amount of haggling about the extras that were added by the dealership. The car continues to work well a year laterThings that didnt go well:This one is on me, but absolutely do not leave the lot if they owe you something about the vehicle when you purchase it, even if they write up an official looking we owe you form. The passenger side door had a scratch from transit to the dealership that they said theyd take care of. They somehow didnt have enough time to break out the paint pen in the 2 hours I waited to sign the contract and then gave me the runaround for the next week as to when and where I should bring the vehicle to get it touched up.The advertised Capitol Advantage complimentary vehicle service is not mentioned anywhere in the vehicle contract. As such, dont expect them to honor it. Brought my vehicle in for a scheduled oil change. After 20 minutes and 3 advisors, they finally found my appointment, hooray! They then informed me that not all of the cost would be covered and that my options were to wait maybe an hour? for the oil change or an indeterminate amount of time for a one-way shuttle back home; no loaner vehicles were to be had. It was at that point that I decided to go to a local mechanic instead of rewarding Capitol for employing this bait and switch tactic.

My wife and I just purchased a Tahoe. Thanks to our sales person Renee Ramos who made our car buying experience extremely easy. Renee was great and extremely helpful and informative. We will definitely be coming back to see her in the near future! Overall we give her a 10 star rating!

Matthew Bailey was the best salesman I could’ve asked for. I went in with a huge predicament and not much wiggle room and Matthew got me in a brand new 2021 Chevy equinox, which I love. Thank you Matthew!

Capital Chevrolet will be my new go to dealership. Came in to check out a new truck and spoke with the manager, Jason who handed me off to Jessie Polk.Despite there being a vehicle shortage in the country right now, Jessie was able to get me into a brand new Silverado 1500 that not only met my needs but exceeded them.It was hands down the quickest I have ever been in and out of a dealership buying a new vehicle.10/10

My oil service went smoothly yesterday.My service advisor, Deborah was accommodating and informative. In and out in less than an hour.The new customer waiting area is awesome, free coffee ☕. Great service Capitol Chevy. 😀

We had a great experience buying a new truck! Stephen Pratt was awesome!! I trusted everything he said and very pleasant to deal with!! We were there for several hours, but buying a new vehicle always takes a while, but we stayed entertained 😊

This was mine and my wifes first time purchasing a new vehicle and I have to say that our sales associate Jeff Barnett and his manager Evan made it a really great experience for us.We went to many different dealerships and were bothered by the in-your-face, high-pressure attitude that a lot of the salespeople had. Jeff and your team however were the complete opposite. They were patient and attentive to our concerns and straightfoward with us about pricing.I was very close to purchasing a vehicle from another dealership, but Jeff and Evan were willing to work with us on the price and did not pressure us at all to make a hasty decision.We will definitely be shopping at Capitol Chevy for our next vehicle and recommending the dealership to our friends and family.

Best buying experience ever. The process was simple and easy. Don’t go anywhere else just call Bryan Garcia and he will get it done.

Jose Alvarez was very helpful in helping me find the vehicle that I was looking for. He made me feel comfortable and welcome throughout this purchase experience. He made sure I was well taken care off and provided me with the best price to fit my budget. Thanks to him I was very happy with my vehicle purchase experience.

Hunter at this store was awesome. He didnt push me into anything that I didnt want and he listened to what I liked. He also stayed late to insure that I could leave with my new truck. If you go to this location, ask for Hunter.

Stopped in today to order parts at the parts dept. The 2 gentleman there (forgot there names) went above and beyond to be sure I received my right parts. And the cashier (forgot her name) was nice and I bet most of the people who work at Capital Chevrolet are.also. Thanks !!!

Ernesto Acosta was very helpful. Genuinely cares about your car buying experience. Made sure to answer every question I had throughout the process. He was extremely knowledgeable and helped immensely in learning my new truck. I went in to just browse, ask questions, and ended up buying a new ZR2. The next day Ernesto delivered and handed me the keys to my new Truck. This guy went above and beyond with customer service. Highly recommend buying at Capitol, and working with Ernesto. Additionally, the finance team made sure the numbers made sense to me and made the process smooth and painless.

After being in a car accident I had to start shopping for a vehicle. Let me say that shopping for a vehicle during a pandemic/vehicle shortage had been a complete nightmare and I had almost given up for the day but we decided to stop at one more dealership which happened to be Capitol Chevrolet. We were greeted by Rocky Reyna. We explained the ordeal of over priced, pushy salespeople, and lack of knowledgeable sales people we had been experiencing throughout the day. He immediately put us at ease and showed us an Equinox that I had gravitated towards while we introduced ourselves. While I liked the Equinox it was not my preferred choice. Rocky went the extra mile and drove us to garage to see if maybe there might be new inventory that was not out yet. There I saw 3 different options of a Chevy blazer. Typically you have way more options but this shortage wasn’t working to my advantage. After getting in and out of each one and looking at this feature vs that feature in the 3 versions we decided on the black one. We opted for custom leather which we got installed about a week later and Rocky kept in touch throughout the entire process. I am now an owner of a 2021 Chevy Blazer! Thanks Rocky for not being the “typical” salesman and actually listening to your customers needs. I wish you the best at Capitol. I would definitely refer family to Rocky and Capitol in the future.

Virgil at Capital Chevrolet was so helpful. He provides every ounce of detail about the vehicle and process of purchasing! My first time buying a car and I am very pleased, will definitely be back in future! Thank you Virgil!

From General Mgr to Finance to Salesperson - Capitol Chevy has been exceptional and the easiest car shopping experience anywhere in Texas! We now have Z Perfect Pair of Chevy Bow Ties in our driveway.Were looking forward to adding the C8 Z06 in white very soon!Thank you for best experience. If youre looking to purchase a Chevy vehicle go see Ernesto Acosta at Capitol Chevy in Austin.Sincerely - Ron L. Miranda with TexasBrokerSponsor.com

Sarah Russell and Matt Bailey are amazing! Once I told them what exactly I wanted for my kids and I they got to work and made it happen! Thank you guys and Capitol Chevrolet!

I paid almost $4k to have my truck fixed and ready for state inspection. After a week of being at the dealership, it wobbled all over the road at 40mph. I checked the tires and they were all between 20-25psi.The engine light for low brake fluid also came on. Im not sure how it left the shop with anyones seal of approval. I miss the days when dealerships would check the fluids and vacuum the floor mats if you spent $4000.... especially when you left them a typed letter detailing that you wanted everything to be checked so that it would pass state inspection.It is a double shame, because Grady was such a nice guy each time I spoke to him. This is clearly a failure of your mechanics.I wasnt going to leave this public response except for the fact that Chevrolet continues to email me and ask me to do so.

We have been looking for weeks for a 2021 Z71 Tahoe. Jessie Polk was able to find my wifes dream car and smoothly handled all the details over the phone and email in less than a day.He scheduled us a time to come in and sign the paper work and expertly walked us through our new purchase like a true professional. Dillon in Finance was top notch as well. We were in and out of the Dealership in less than an hour. FANTASTIC PEOPLE AND SERVICE!

My car was there for 6 weeks. I called to get a status multiple times and left messages with Casey and George and neither of them bothered to call me. I asked a number of people there to give me a status and to get me to someone who could without sending me to voicemail for the 10th time. No one helped and they sent me to voicemail anyway. Ive forgotten her name but a CS manager finally got me to George and I got my car. The car still is not fixed!

Capitol Chevy was able to get all of my needs into the vehicle that was right for me. The finance manager was professional and courteous and was able to get my numbers lower than I initially expected. Polk did an outstanding job and made my truck buying experience easy and seamless.

Michael Williams was amazing. He answered all my questions and was very courteous with my wife and kids as well. This was my first vehicle purchase since 2013, and he made the experience very enjoyable!

Awesome place , I love it at Capital Chevrolet. Best deals , friendly staff and very good variety of cars. My salesperson was Laura she’s absolutely friendly, talkative and is about getting you into a vehicle that’s perfect for you. Definitely loved the experience with Laura very good customer service. Capital Chevrolet did good in hiring her. Definitely ask for Laura if you looking for salesperson

Love my new truck! I recommend Capital Chevrolet and Marcus Washington is the man! He was willing to do the best that he could to make my experience great and he made me feel like he wanted me to make the best decision. Buying a truck is a big decision. Marcus was very knowledgeable and insightful and helped the decision making easier. He was patient and worked with me to explore my options. I’m a new customer and feel like my car needs are taken care of here. Trust me, ask for Marcus.

I just got a brand new 2021 Chevy Trax at Capital Chevrolet, it’s so awesome, I absolutely love it!!! The people at CC are the best, by far, they worked with me, and for me, BIG time, they made it happen and I couldn’t be happier! Thank you guys, and many, many thanks to Angie, definitely ask for her, she’s one of the best salespeople I’ve ever had the pleasure of dealing with. She’s so professional/knowledgeable, very patient and caring, she’s a sweetheart, and she’ll get you into a new vehicle, trust me on that! They’re really terrific at Capital Chevrolet, I feel lucky to have gone there, and I’ll be back, for sure! Thanks again guys, you rock! 🤘🏻😎🤘🏻

Bought a new trailblazer today for my daughter. It had 2 miles on it. Part of the taillight was sticking out and no one noticed. Now we have to spend time taking it to a dealership to get fixed. I’m not amused!

I had a great experience with Mike Hood and the Finance team there. We started everything online and ended on a very good note when we want into the store.

My salesperson Laura was great! She listened and was attentive to everything I wanted in my new Silverado. She provided me with accurate quotes and it was a smooth process from start to finish.

My sales representative Ralph Ayala was the best salesman I’ve ever done business with . Helped me and answered every question even took a call on his day off . Superior service from sales . Management helped me with a dispute I had , a lot of paperwork I got confused and they went above and beyond and did everything possible to make sure I was 100% satisfied . Regis in finance explained everything. Offered me all the options and they all were of service and I will be a lifelong customer .Thank You

No no no go somewhere else, you gonna end up getting a car you dont want, they take you straight to the used cars we bought the car 3 days a go and they dont want to exchanged

Did not buy a car because I didn’t have all the requirements they were asking me for. But, for sure I recommend you all to buy a car from Laura. She is the best sales woman. Very very professional and very friendly.

Very polite, Great Customer Service! Greeted when pulling up and very helpful when looking for a new car! Got fast results even with my credit currently being worked on they were able to get me in a nice car!! Very Satisfied!! Ty Diego 🙂and Jose!!

Mike Hoid our salesperson was great. No pressure for the sale and helped us getting all the particulars for my grandsons first vehicle. Definitely a dealer and salesperson I would go to again.

Hal Bogatz took my car in and made sure to keep me up to date with every step along the way. He even helped me figure out the cost / benefit. I was hesitant to pay for repairs at first but they did an awesome job and I was very satisfied with the service. My car is back and running.Thanks Hal!