I just bought a used 2015 gt mustang from them and I personally have loved driving every mile of it so far. If you’re trying to find or buy a used car hit my boy Matt up and he’ll hook you up no problem. I also loved that they had good customer service with quick responses and readily available information. I’d 100% recommend looking into them.

Haus was our salesman. Really great to do business with. Would recommend asking for him personally if he’s there.Worked with us on the piece!Cleaning and small maintenance request were accommodated.Paperwork was clear.Didn’t feel pressured or as if being scammed.My advice, no matter where you shop…please remember if you are getting a “used” car, there are always risks and imperfections that come with that purchase.

Great Service! They actually care about what you want and what you can afford! I had a great experience with Rami he gave he all the info i needed to know ! Thank you Guys !

Super friendly, with fair pricing and good inventory. Nima was great! Definitely recommend.

Make sure you ask for Hass. Went here and had a very clean and easy buying experience! Also they have a very nice selection of cars for any budget !

Great experience! Ruben and his team were amazing making the process very easy. There was no pressure, no ugly negotiating, and we didnt waste an entire day sitting around haggling. The car was the best value we found when looking. Thank you Ruben! We will be back!

I had an amazing experience, i was looking for a car to buy cash. since they are hard to find at the moment i jumped on the car i found online. came to auto direct auto sale on the 183. the agent where very nice and clear about the car, i was looking at. I looked at the car checked the engine, inside and took a test drive, thr car was clean and amazing. the process when smoothly, and signed the paperwork and walked out withen a decent time frame.

A great business all the right information and wasn’t too long of wait really enjoyed working with Hass.

10/10 would recommend if looking for a great used vehicle. I traded in a 2007 Tacoma and got a 2015 Audi for a great price along with a trade in value that was much higher than I was anticipating. Matt was very responsive to messages and they even fixed a small malfunction on the vehicle after the sale despite the as is contract. I Will definitely be coming back in the future shall I need a used vehicle again.

Amazing service. This is my second time buying with them. No pressure at all. financing even with low credit I was in and out quickly and totally painless! Their cars inside out look brand new and quite a variety. Definitely check it out 👍🏾🤘

NO GO!! BUYERS WATCH OUTThey will sell you a car that looks good and seems to drive well but after a week or two, problems, serious ones start appearing. No warranty and just money you will have to spend to fix the car. COMPLETE SCAM AND DISHONEST FOLKS. If you must buy a car from them, demand for warranty.

There are a lot of mixed reviews about this place. It is not a big budget full service dealership. These small places have their place and this is a good one. The owner was nice, helpful and honest. If you know what youre looking for and dont mind no free coffee and want a good deal this is the place for you.

I came in looking for a car, Hyundai Genesis to be exact. Rami was very helpful when it came to financing and made the process very smooth. This was my first time buying a car so I was a little nervous but Rami was able to clearly walk me through the steps of what I need to do and answered every question I had in great detail. The whole process took under 2 hours and I am very satisfied with my purchase. If you see a car that you like here go ahead and get it and I promise you will not be disappointed!

10/10 Would recommend they were able to answer all my questions and even being the price down to my liking. I am definitely coming back! Thanks for the new corvette!!!

This is an awesome place, got my the Jeep I’ve been wanting for a long time now, along with getting all my questions answered and amazing customer service. Would definitely send anyone to this dealer! Thanks again Rami!

I never write reviews but felt the need to for this company. I purchased a car here and less than 24hrs later the car stopped working, the engine bay was covered in oil, and all sorts of check engine lights came on. What a nightmare!!! It may look like they have a nice inventory but the cars have hidden issues like you couldn’t imagine!! This company buys used and mostly wrecked vehicles from auctions and then sell them to us innocent people for insane prices. Could this be anymore corrupt?! DO NOT WASTE YOUR TIME!!!! Buy a car elsewhere!!

*BUYERS BEWARE*Will sell you a car that looks ‘good’ on paper but once you drive it off the lot, that check engine light and catalytic converter code will come on and cost you a lot of stress and money. SOLD AS IS (JUNK) AND NO WARRANTEE!

Was able to get a good deal! Rami was amazing business! Took care of all the little things before leaving with my purchase! Great team with him as well!

Rami and the guys are amazing was definitely one of the easiest car buying experiences I have ever had!!! I am a female customer and they treated me amazing. I will definitely be a return customer!!!!

Daughter bought a car here on Monday 5/24. After driving for a total of about 3 hours the check engine light popped on with a catalytic converter code. Called them and they said it passed state inspection and was bought AS IS so it was our problem. After seeing all the reviews of this dealer seems like this happens alot and always the same story. They can not be getting these cars inspected legally or this would not be happening so often. Do yourself a favor and stay away from this place, I wish I had looked at reviews before we went there. Im going to try reaching out to the state licensing department and file a formal complaint.

ADAS were very friendly and accommodating. The service was quick and reasonable. I love my new car!

Great selection, literally 100s of cars.. I drove 3 different Altimas. They were pulled and ready for me when I arrived. Found 2 I really liked. Purchased the right car for me! Shad Aziz was easy to work with. No hassle, no pressure. Great experience. One tip: pull in at the yellow buildings before the sign--it was kind of hard to find a parking spot at first..

Never again. So unprofessional and disrespectful. I couldn’t walk away fast enough. After a few condescending comments and an eye roll or two I had to leave. They treated me like I was second class. I took my money and spent it elsewhere. Stay far far away.

If you want a laid back car review experience this is the place. If you want straight forward and honest, this is the place. I felt in complete control of my car selection and review. Any issues I raised were dealt with promptly. I found the overall quality of the cars to be consistent with the asking price.

Came in to look at a couple of vehicles, after searching all day at other places ...Rami was excellent in getting us into the vehicle we wanted. Great place

I just purchased a Dodge Charger from them yesterday and my experience was great. They are very professional and friendly. I highly recommend Austin Drect Auto Sales. I got a great deal and am very happy!!!

Extremely helpful! I applied online and got approved the same day! Car was in good condition and it rode smooth. I purchased a 2015 Audi!. We were in and out.UPDATE: The car was in really bad condition. There is a hole in one of the pipes (eventually we will have to get it fixed) it needed an oil change as soon as we got it and today the A/C stops working. Im sorry the customer service was good, but the condition of the car was horrible!

Always great service and great cars for great prices. I have bought 2 cars from them already and they never let me down!

Rami was great to have business with you ! Amazing dealership great service a lot of knowledge and explain everything definitely will come back to buy my next car over there thanks again to the team on all the help

Nice small car lot! Really good pricing.

Rami was so nice and easy to work with. We had a great car buying experience

These guys always keep a good selection on hand and work quick and easy to get you into your favorite ride, which is why I keep coming back to them for more vehicles, thanks for my new challenger 😎

I ultimately decided to keep my current vehicle but Austin Direct Auto Sales seemed like a great place to buy a car without having to spend all day at the dealership haggling with a sales guy or paying extra for a fancy dealership. I expect to be back when Im ready to buy my next vehicle.

Still going to stay a 1 star, because you can’t put a Zero. Hey Matt, if your name is Matt legally and if you are the owner Your communication skills are terrible and you sound like your all over the place. You may have nice inventory but your business skills are terrible. You won’t do business because of a review. Pinche Piaso 🤡.

Very nice group of guys and service!!

Great experience. Zero pressure with excellent price. Whole purchase took 15 minutes.

No-pressure, didnt feel rushed. The dealership made the process reasonable. Quick and clear communication email or in-person.No games. Final price was exactly as negotiated no last-minute surprises. Professional and business salesperson. All kinds of cars you can choose for your best fit.

I have yet to buy a car from here, but I would. Looked at two cars but decided to keep looking. This place probably buys cars from the auction and tries to sell them to make a profit...totally the American way. Its just like buying any other used vehicle; check it over carefully and get a pre-inspection. I worked with Matt. The process was, here is the key and take the car for a drive. No salesman to distract me, just me and the car and I appreciate that. I would not hesitate to do business here in the future, just would have car inspected first. The prices are appropriate on the cars I looked at.

I needed a quick turn around on my cars window system. They repaired it and they were able to take care of it so I can drive my car without the window issues. They were able to get the parts and resolve it for me without me needing to do anything but drop it off.

I was extremely disappointed in Austin Direct Auto sales. I came in with a trade in that I still owed on, with a down payment as well. I gave them everything they needed from my prior auto group that i belong to. They told me that they would make it work and would get back in touch. They asked for some things on my hehalf and then I never heard from them. I texted, I called, I emailed and was ignored. I was so excited about the car I was going to get and they told me it wouldnt be that day but it would happen and they would be in touch. I heard and saw so many good reviews about them, but my experience was the exact opposit . They wasted my time, gave no communication, and no respect. After five days of being ignored I took my business elsewhere and got approved and was extremely happy with being treated with respect and having great communication.

Great service and quickly finalized. Friendly staff

I would definitely stay away. Bought a car here and less than 24hrs later the car stopped working, the engine bay was covered in oil and there was also oil coming from the exhaust. They were less than helpful and refused to make the situation right, definitely lack integrity and customer service. I’ve filed complaints with the Texas Attorney General, BBB and will be contacting the media. I’ll also make it a point to bring awareness to other potential buyers through social media to stay away and take their business elsewhere.If you want to do the right thing contact me directly. I’ll be taking the car to a mechanic today 10/22 to diagnose the issue.Save your money and stress. Shop elsewhere!!!

Really quick and easy to work with. I would buy from them again.

My wife and I had the most incredible experience at Austin Direct Auto Sales. We drove four hours from Fort Worth, TX and we almost were unable to get the vehicle due to complications with the bank but a man named Rami made it all work out. He was heaven sent!! He told us exactly what to do and how to get a loan approved with a specific bank all in that same day. It was approved and at a VERY low interest rate and we would have never been able to get that if it weren’t for Rami. He was so kind and extremely helpful, and the whole establishment was very professional. I cannot say enough good things about my experience with them. Thank you so much Rami. You are excellent at your job and we will forever be grateful for you and all the help you have given us.

This place is the worst. Unprofessional and made me feel uncomfortable. Not sure if it’s because I’m a woman or they just don’t want return customers or recommendations. Definitely wouldn’t go back again!

The guys here were friendly and helpful. We didnt feel pressured and were given plenty of space to test drive and discuss the vehicles without someone hovering over us.We didnt end up buying from here because we needed something specific, I can speak to that process.

When I went in I felt because I am a woman they were trying to take advantage of me assuming I have no knowledge of how to buy a car. Definitely stay away!!

The process was very easy, find what I was looking for, fair prices!

This was one of the easiest car buying experiences I’ve had. Matt was always prompt with communicating with me via email, texts and phone calls. He didn’t have any problems with me taking the vehicle to a mechanic to get checked out before we made the purchase. Everything was straightforward and easy. I recommend this dealership.

Great and fast service. Great prices

Drove up from San Antonio with a buddy who had been talking with them about buying a truck, and they didnt let us know they sold it to someone else until we pulled up on the lot to buy it. Totally unprofessional to treat potential customers that way.

I went to this place looking for a vehicle for my stepson. I’ve sold cars before but these “men” acted like I didn’t know anything because I was a female. I felt that as a woman it was just an unhealthy environment and unsafe. They were towering over and encroaching on my space to intimidate me. It was unprofessional and inappropriate. I felt so uneasy and couldn’t get out of there fast enough. Fear tactics and sexism don’t work. I’d trust some shady looking dude in a back alley without papers for the vehicle before I ever go back here!

I purchased 2012 Audi A7 from Austin direct auto salesThe staff was professional and no sales pressureMatt Rami Rubin and Chad all helped me out and work with my situationThank you all and god bless

Nice cars amazing prices we shopped around and their offer beat everyone by far. Definitely will be back for our next car Matt rocks

Terrible experience overall. Staff neither friendly or engaging. Huge problems with the Jeep they sold us.* VIN number recorded incorrectly by seller on forms sent to DMV. Resulted in churn and delay on title transfer.* General neglect: various non-urgent maintenance issues found by my mechanic before sale which we were prepared to eat: $2,500 worth. (Daughter really liked the car so we went ahead with the understanding she would address in due course)* Discovered after sale:* Evidence battery was disconnected to deliberately(?) hide OBDI codes* 3rd brake light failed State inspection despite assurances, just labor to fix, luckily my mechanic ate the cost.* After 3 weeks of driving: check engine light on: Fuel vapor build up to dangerous levels. Evap system had to be entirely rebuilt, over $600.* Began Overheating!* Radiator fan motor entirely blown. New fan required, $500.* Evidence of botched head gasket repair via liquid tune up / stop-leak, in an attempt to hide?* Low engine compression! Cylinder head replacement OR complete new motor: $3,300 OR $4,100!* $4,470 MINIMUM on a $7,300 car!!! This excludes the initial maintenance items above!* Car currently off the road while my young daughter works hard in retail to cover this disaster.* Battery loose: locking clamp was fitted upside-down. Battery moving around, caused stress on terminal posts and their clamps. Intermittent non-start as a result. New positive clamp required. $8.Sold as seen, but holy balls!Dont do it!

I was extremely pleased with my buying experience and purchase. Staff was very helpful.They were quick to resolve the few issues that arose and handled them in a very professional and friendly manner. I would be happy to recommend them.

Great working with Ruben. He made things seamless and easy from start to finish.

Extremely accommodating, I travel for work so it’s a struggle to get somewhere in an instant they held the car ( a month almost) until i was able to get out take it for a test drive and check it out. Everything went smoothly with purchasing, I’ll definitely contact Matt again when I’m in the market for something and see what he can do!

I bought the car from them I’d like their customer service , friendly peoples and helpfulActually the car is in really good condition I liked ,

This shady spot sells pretty hot TRASH.And whomever is replying to reviews has the IQ of a burnt rock.Get some spell check or hooked on phonics.You dumb CROOK!

I had a great experience is my second vehicle from here would definitely be a long time customer was treated with great customer service would recommend to my friends

Tbh I love the car I got and I have a lot of knowledge so I knew it had problems.. a bad cat but I also knew it was a decent good car for the price. The customer service.. not so much. Ive worked in customer service for years and the vibe I felt was like I was inconveniencing the person. I also worked with car dealerships for years and laughed when I was told to hurry up bc someone else was also applying for financing on the same car..I asked to use the restroom and didnt bc Ive seen better gas station bathrooms and the door wouldnt even close. The desks e.t.c and the lobby show the lack of care. No one wears masks which to an extent.. do you but maaayybee consider others? Idk personally I would never run a business like that but maybe theyre on hard times.. maybe they hit a wall in their career 🤷‍♀️ . I like my car and ultimately thats what matters most

Deceptive and unprofessional. Im happy I purchased a car elsewhere.

Five star all around , car could of been cleaned better but their deal was the best around

Recommend 100 percent. I have bought many cars from this place and I can say without a doubt theyre one of the best dealerships too buy a car in Austin. Amazing sales especially Mr. Sam that actually work for helping me find the right vehicle. If your looking for a new vehicle give them a try.

We purchased a car around two weeks ago from Matt who assured us the car was a good car and had passed inspection. However I’m not sure how. Two of the tires were completely bald so we knew we would have to replace them but a week after the engine light came on. So we took it to the shop and they said the brakes were 97% gone and the transmission blew. Apparently the transmission had 0 oil. Be very careful before purchasing a vehicle from this dealership and make sure you take it to a mechanic first.

Great staff of people and great pricing. Matt was extremely helpful mix of buying and having a repair done on my car. Go see Matt and his team and tell them Jonathan sent you.

Great value on luxury used cars. Recommended.

Fantastic experience working with Austin direct. They got us a great deal on a Volvo! Thanks again to your team.

I recently bought a car here! Great service and easy process. Thanks to Sean he made the process so smooth and would definitely come back!

Great service! There is a great selection of cars and the employees are so helpful!! This is forever where I will be going for any car purchases I make!

Im told they do in house financing. So when i choose to spend about an hour to drive up to them Im told they dont at this time after i gave them a little info on what my credit might be like. I feel it could have been handled a bit more professional and will not choose to buy a car from them

Bought a 328 from this dealership a year ago and I have nothing but good things to say about this place. Matt and the staff were very helpful. Ruben helped me throughout the whole process of the purchase. Keep it up guys!!

I finally found the vehicle I had been looking for here! The owner and sales team were very kind. They let me take the vehicle to my mechanic and have it checked out. I had my new plates just a few days after purchasing.A terrific used car buying experience! Thank you.

Incredible service and low-pressure, knowledgeable, friendly sales and staff...

Couldn’t be happier with my new car!! Easy process and great customer service. Will definitely recommended to all family and friends.

The guys here are great. After looking at the selection on the lot I got my 4th Subaru from them at a great price.

Very professional, great communication, great experience, love the new ride my salesman matt was extremely easy to work with , helpful, made the transaction very easy , will buy here again thanks

I cant say enough about my buying experience from Matt at Austin Direct.I found my Ridgeline on line and called the dealership. I live two states away which could be used against me. But, Matt told me exactly the condition of the vehicle. Included the fact that it will need tires in the next year. I had a family member visit the dealership before purchasing the truck. They said Matt was incredibly nice and helpful. I would recommend Matt and Austin Direct. Very happy customer.

I spotted the car I wanted right away! Adrian allowed me ton test drive to be sure I wanted it. Let me tell you, he had me in and out in a jiffy! He also recommended me financing on my own with my credit union RBFCU! I was approved with nothing down! Im thankful for this place! Give them a try and ask for Adrian!

Wow, they have tons of cars! Need to go back at a better time to test drive the car we located on line. Looks like they have some good deals.

Great, fast, and agreeable car purchasing experience for my teenage drivers next automobile. Very open about car history and willing to work with you to close the deal.

Smoking Hot Deals! Great Place to buy a Car.

Bought a 2011 Ram 1500 yesterday. Have no complaints whatsoever. There was an issue with the truck during the test drive, but brought the issue to Adrians attention and he had it fixed and allowed us to test drive after issue was fixed, and the issue was resolved. Pleasant first time buying experience. Didnt feel rushed or pressured to buy. Their lot is a little crowded due to lack of space but other than that, I would definitely recommend.

Great experience here. Matt was more than helpful in making this transaction one of the easiest car buying experiences I’ve ever had. Got me the car I wanted for the right price and I couldn’t be happier. Thanks!

I recently purchased a car from Austin Direct Auto Sales. I went in knowing what I wanted and they were able to take me straight to the car. I test drove it and they even went as far as to let me drive it until the following day. I was pleased with the service and they were very accommodating by working around my schedule. They took me to drop of my rental car and brought my plates to me at my job. They provided exceptional customer service. Everything happened in a timely matter and by the end of the next day I owned the car . It was hassle free and easy. Thank you MATT!

Bought my new car and was shipped to me to Houston amazing customer service from start to finish

I bought my car from here. They had a great customer service and they were very professional. All his cars were great and I was very satisfied with the car I got from them.

Was very honest about condition of truck and a very good price

The young man Ruben was awesome. I had a check In hand, he had the oil changed, filled the gas tank and was having it washed while I signed paperwork. It all took about 4 hours. Now mind you there was ZERO negotiation with this place and NO warranty not even 30 days. I could tell ruben was nervous to even approach his uncle about any requests I made. Never the less it seemed like a great truck for the price so i was going to take my chances ..As soon as my husband showed up to sign he simply wanted to look under the hood. He noticed a filter cover was loose and a hose was disconnected. When we asked ruben to have a mechanic look at it. The uncle matt started to talk in a baby voice as he belittled my familys request to take 15 mins to look at the small issues. I then approached him personally and his tune changed to a IDGAF attitude. He said the mechanic have didnt time tol ook at it at all. When I said would you rather lose the sale then to take 15 minutes to look at it he shrugged his shoulders and said do what you gotta do. I told him I was going to take my check elsewhere and he said fine and walked away. Just wanted to warn everybody their prices mean seed good but their owners attitude is horrible.

These guys. Particularly, the guy named “Matt”. Piece of work. I saw a listing, called about it, agreed on price, and paid a $500 deposit to secure it. I would have to BOOK and catch a short flight to ATX to pick it up, so wanted to make sure it was secured. My credit union had pre-approved me and was ready to get the deal done ... when he texted to tell me he refunded the money. I wish I could attach the screenshot of the text thread here. Buyer beware.

I recently purchased a car from Austin Direct and have been more than satisfied with the experience. The car was reasonably priced, and when I discovered some minor mechanical issues after the sale, Matt and his team graciously repaired the vehicle free of charge. I would recommend Austin Direct to anyone looking to purchase a used vehicle.

Super easy car buying process. Even after they had my money they took care of the things I mentioned. No delay in responding back to me and never didnt take my call. Matt is cool. Ruben is THE MAN! Will absolutely return for my next car.

The staff was super friendly and made my car buying experience quick and easy! The car and price perfectly matched my needs.Thank you Matt.

Went to a smaller dealer to find a cheaper car and the owner was kind enough to point out a better deal than what I was looking at. He was very nice and very very helpful. Though his accent is a bit strong, you can understand them though. :) I recommend 100%

Awesome place to go, prices are super low and some are even under book prices. Very easy to work with and willing to negotiate. Bought a mustang here and the guy gave me a price that was great especially for the car. Recommended for anybody looking for a used car.

Austin Direct on 183 has a small lot packed with all kinds of automobiles. They have some fairly priced used cars from hatchbacks to SUVs, customized rides and electric cars. I looked at a couple of sedans and Matt Z let me take time to check them out. The test drive was a breeze. My credit union sent a VBR and and Matt got the papers ready within minutes. They even gave me a lift back from the rental car location when I dropped off the loaner. I got a good deal on a car that is right for me. Recommended.

I they lied to me. I bought a used car 2months ago and it’s been in the shop for a month. I was told it was inspected and recently serviced. The car fax showed a service history but when I took it to my mechanic, the oil had never been changed. It’s black sludge and the engine is ruined. They tried to sell it to me with bald tires, claiming they were new. I should’ve known then that this place was sketchy. I’m filling a claim with the BBB.

I got a car from Austin Direct and i was pleased with the service i received . Matt was fantastic and he hold the car for me for 3 days so i can check it out . if you are out there looking for a car i would give this place 10 stars if i could . good team good cars and good prices

Just bought a car here yesterday and not 30 minutes down the road the check engine light came on. Had to take it to the shop and spend an additional $500 to get the car fixed. We are pretty sure this dealership cleared out the engine code so we couldnt see it when buying. I love the car and customer service but GET CHECKED BY A MECHANIC FIRST.