user
Austin Camera & Imaging
5350 Burnet Rd #8, Austin, TX 78756, United States
Appearance
Austin Camera & Imaging
Comments
Al
Review №1

The more I review the 14 rolls I sent to develop at Austin Camera, the more angry I get. I do not know how you mess up development this bad. We arent just talking about slight discoloration on one roll - Atleast half of the rolls have something wrong whether it is strong discoloration, crazy bends, or even pieces torn off (how do you even manage to do this?). Please pay the extra 50 cents per roll and go get it developed at a place run by more competent people. Also, this is the only remaining place in Austin the requires a mask and they will all yell at you in sync if you walk in without one. I find it funny that the hipsters with scribbles all over them are being the ones to enforce some sort of demented version of the law. How rebellious and alternative they are.

Lo
Review №2

Really great staff. Very fair prices. Only had one issue with the 100+ rolls Ive sent there (and they were quick to correct it). If they arent 110% sure they can handle something, they will collaborate with other labs to make sure your stuff gets handled appropriately.Everyone is kind, very talkative, and really in love with photography.Also they still require masks in doors which is rad given the surge of covid cases in Texas. They are the only lab still doing this and I really appreciate it.

El
Review №3

Ordered some photo prints. Looked good and priced reasonably. The store looked very cute with a lot of interesting vintage and modern gadgets inside.

Da
Review №4

Don’t waste your time coming here if you need a lens repair. They’re essentially a glorified middle man and send the lens somewhere else to actually get repaired with a 6-8 week turnaround time. As a bonus they charge you a $35 fee for the privilege of their service — whatever that may be. Can also confirm as another reviewer said you will get accosted by the employees as you walk in if you aren’t wearing a mask. If you like going out of your way to pay a pointless fee and being yelled at by a business you’re trying to patronize, this is your place!

El
Review №5

Youd think a small local shop would pride itself on having a friendly staff. Couldnt be further from the truth

Jo
Review №6

Best place to chill by the long range lenses. Great Iso landscape, windows are always kept filter free. Fantastic customer service, impeccable phone line.

Da
Review №7

Turnaround time for film development is second to none, staff is largely friendly too!

sw
Review №8

They were so sweet with helping me find the right film! They have great advice and great prices for film better than buying online. I was visiting but I wish I can go back again !

Ni
Review №9

Afaik theyre the cheapest in town for 35mm C-41 processing and scanning. Never had much if any issues with them. One time the photos came out a bit hazy and green shifted, but it could have been the expired Gold 400 film. Next time Ill just stick with Fuji Superia even if also expired.

M
Review №10

I AM BEYOND GRATEFUL FOR THIS TEAM! I showed up to Austin Camera & Imaging less than 30 minutes before they closed on Monday night. Expressing how important my grandmothers photo slides are for her cold case and they promised that I would have the images by Thursday 6pm! I JUST received the images at 1:23pm...Today is WEDNESDAY! I am beyond grateful for your team and will never forget this! THANK YOU SO MUCH!!!

St
Review №11

Requires vaccinated induviduals to wear masks.

Pe
Review №12

I came for some micro 128 extreme cards.. they had 2 - exactly what I needed! This is more of an old fashioned store, they appear to develop film. They sell tripods, straps, and bags.. along with all other camera accessories. Easy to find, they have a collection of cameras in the window.

Da
Review №13

Decently priced. Got my film developing order done very quickly over a weekend. Will definitely use again.

Ke
Review №14

The place is poorly kept, but I usually dont care about the image (in this case, the odor) of a business. I reserve judgement for the service. The people here should realize theyre a service-based business. I visited twice, and both times a young lady reluctantly got up from her pressing computer work to help me out, the nuisance of a customer that I was, after 5 minutes of my awkward straining over the counter, trying to see the lenses and bodies they had available for sale. She clearly got annoyed after I asked her to pull two lenses from the counter so I could see what models they were. She told me that all of their lenses were updated online and to look at them before asking for any more. I took her advice and researched them over the next couple of days. I returned asked for two lenses by name, according to the current listing online, and she let me know they didnt have them. In short, this place couldnt care less about me as a beginner, and they let me know it. So I went and spent $1000 at Precision and will continue my business there as I grow in the field. This place will go out of business when their current customer base dies off of old age in the next few years.

Da
Review №15

Every time Im in here its great customer service. You can tell these guys love their work and are passionate about photography.Matt went the extra steps to ensure a camera I bought from him was in tip top shape. Thanks Matt! 🙏🙌

Sa
Review №16

They indicated they had in-person shopping and we drove 30 minutes to find out that was false.

Pa
Review №17

Love Austin Camera & Imaging! Friendly staff that are passionate about photography, and the website makes it super easy to order prints. I started getting my headshots here for last minute auditions because they were so fast at getting the job done. The store is really cool to walk into as well - tons of gear, lots of it retro. Definitely check out Austin Camera & Imaging if you’re looking for high quality prints.Update:Wish I could give Austin Camera & Imaging more than 5 stars, because they have saved me time and time again with last minute prints!

Po
Review №18

Customer service was great. Jackson was very helpful in finding us a camera battery. He helped us out in a pinch.

Ca
Review №19

They absolutely nailed what I was going for! They did a complete photo restoration and canvas print as a present for my mother and I was blown away by the results! All the staff were fast, professional, and reasonably priced. Very pleased with this decision and would definitely use them again! This makes a great gift idea!

Ta
Review №20

Took my boss here because I got a camera here last year and because I love supporting small businesses. My boss spent almost $1000. She’s from Atlanta and was just visiting Austin but loves photography and vintage things, she wanted me to surprise her with a place that she couldn’t exactly find in Atlanta, and to me this place is one of a kind. The customer service was great as usual and they were informative and knowledgeable. Great place to get quality vintage cameras and more!

gu
Review №21

These folks provided amazing customer service when I had a deadline to meet. The staff is friendly, no nonsense, & clearly passionate about all things camera. Im a fan.

Sh
Review №22

Competitive prices but slow turnaround. It took them 2 days to charge my account, and 12 days to even generate a shipping label to ship them to me. By the time I have the prints in-hand, it will have taken two weeks to develop and print 3 rolls of 35mm color film to 36, 4x6 prints.

La
Review №23

Super quick turn around for developing disposable camera film! But make sure you pick it up ASAP. If you leave your film there for too long theyll throw it away!

Da
Review №24

I took in some slides late on July 4th and I had the enlargements the next day. So glad they could turn them so quickly. The price was very reasonable. And the parking is convenient.

Ri
Review №25

Great customer service! Theyre well informed and answered all my questions. I will come back again and recommend this place to my friends.

Mi
Review №26

I have had several prints made here and am very pleased with the quality and processing time. The staff is very friendly, as well. I will definitely keep returning here for prints because of the quality (especially after having a not so great experience at a different local photo lab).

Vi
Review №27

Efficient in developing film. Love that they can Dropbox photos to you and that they let you pick up negatives when youre able to. Not sure how long they hold on to them, but I probably wouldnt go past two weeks.

Ju
Review №28

Honestly best place ive developed at so far, very fast turnaround and great quality service. I came in with 18 rolls needing them done pretty soon and they were able to finish them even before they told me they would be ready. Love this place!!

Bu
Review №29

Great place to take your used equipment to sell or trade. Comfortable and staff is knowledgeable. Been going there for years.

Sa
Review №30

I have used this company for several important developments of good old fashion film. Recently, I found some slides from the early 50s and they turn them into digital images for less than $15. Their professional and their turnaround time is quick.

Br
Review №31

Bought my first digital SLR here. These guys are great. They are professional, knowledgeable and very helpful. Ive been back several times and the experience is always the same. Also, I had some prints done there and the quality, which is most important to me, was excellent. The pricing was very fair and the turnaround time was fine. I will definitley be buying any further equipment from them.

La
Review №32

I received great customer service at Austin Camera & Imaging. Aaron answered all my questions on lenses. The shop cleaned the Nikon D5100.Matt was very knowledgeable about cameras and lenses. I requested 3 copies of some old 8x10 photos and the copies were flawless and very beautiful. This is the best camera and imaging shop in Austin.

Tr
Review №33

Excellent products and service. I’ve had a camera repaired here and bought a used one and both have worked perfectly. They have a great selection of vintage film cameras.

Ca
Review №34

Best camera shop in Austin, hands down. Friendly, non-pushy staff who really know their stuff. They do a magnificent job with equipment servicing while offering better turnaround time and pricing than the competition. Also their selection of vintage equipment is second to none—practically had to restrain myself from impulse buying a 500/cm in pristine condition last time I was there.

Ed
Review №35

Nice little local camera store. Not a huge range of equipment yet, but growing. The staff seem to be photographers, and they can develop&scan your film here too, which is a great plus.

al
Review №36

Excellent staff, been coming here for 2-3 years now for film development and have never had a bad customer service experience. My film always comes out perfectly and always within the time frame given, it can take up to a week or so if theyre busy but its understandable since they are one of the last independent development stores around. Cool vintage gear for cheap, expired film for cheap, and plenty of digital camera selections. In and out within 10 minutes every time I have visited.

Da
Review №37

Ive been to lots of camera stores and the work they do here is incredible. Film development prices are reasonable and they upload the scans to Dropbox (green and convenient!). They also have a pretty wide selection of used lenses (vintage, digital and weird) which you can rent and buy. The space is clean and the employees are extremely knowledgeable and friendly. My best compliment is that this is a place where people who shoot go buy and develop. There business serves photographers get their best pictures. The employees also really care too.

CR
Review №38

Having the right tools and/or right knowledge, can make significant improvements in the quality of your photography. Austin Camera & Imaging can provide both; their staff is very courteous, professional and knowledgeable, offering great insights, as well as the inventory of well selected brands at the right price.Excellent work guys!!Thanks!

Jo
Review №39

A few months ago I had a bad experience with another camera store. Walked into Austin Camera & Imaging and immediately felt at home.Professional staff, fair pricing.One of Austins best.

Ke
Review №40

Im from out of town and left my tripod at home, they were soo very helpful in hooking me right up! He knew exactly what I needed, and in my budget too. I think his name was Matt? Im so bad with names. He was wearing a jean jacket. Anyways, I highly recommend this place and will definitely come back next time Im in town!

Ky
Review №41

Fun shop with a variety of gear, including film and film cameras. Prices seem reasonable. They even offer discounted expired film. They offer repair services as well, but I have not used this service yet.

Ma
Review №42

Great turn around time. Pictures done right great quality.

Re
Review №43

Super helpful, chill salesperson, good selection of resale film cameras, good prices.

Da
Review №44

Some of the highest quality developing I’ve found, both color and B&W, for 35mm anyway. Even if I leave Texas I’ll be mailing my film back here. Very fair price.

mi
Review №45

Such a great group of people working there, always very helpful answering any questions I have. Also very high quality film development, definitely getting my film developed here from now on.

Ry
Review №46

Austin camera is the absolute best. One stop shop for film shooters.Edit Feb 21: still crushing it... Austin camera is the best, and the ONLY place I trust with my film processing, impossible to find a place that knows and cares the way Austin Camera does.

Ja
Review №47

Friendly and knowledgeable staff! Best prices and they always do quality work very quickly!

Di
Review №48

I drove 35 minutes to visit the store. Upon going in nothing was organized and nothing had prices on them. I saw a half put together shoulder rig that I wanted to purchase that was sitting on display in a box with other item ready to be sold, it didnt have a price tag so I talk to the associate and he told me they didnt have a price and couldnt sell it to me, he then called a store manager and same thing. Why would things be on display that are t ready to be sold never stepping foot or spending a dime in this place again. Just completely dysfunctional

Vi
Review №49

Great customer service, nice selection of new and used equipment - and excellent repair services. I have had several vintage cameras repaired here, and they always do a great job for a fair price.

Ma
Review №50

Have to admit Im a noob when it comes to cameras. But Matt the owner of this fantastic shop made my purchase so easy and got me what I needed! Had a issue with either the battery or charger, but the key word here is HAD, they troubleshooted the problem and fixed me up no problem. Great staff. Highly recommend this shop for anyone just getting into photography. Thanks again Matt and Matt, everything is working great d

Mi
Review №51

This little shop has bargain, used accessories, old cameras, and everything you need for film photography in addition to a few digital offerings. Cool place.

Ch
Review №52

Great customer service! Jackson was great!

A
Review №53

Worst place to buy used camera equipment! Travelled an hour to check the place for used lens but staff are not knowledgeable about their inventory. I was looking for a used 50mm 1.8d lens when I visited. The girl who helped me said that they dont have the lens after about 10 seconds of looking at their used lens shelves when it was literally right in front of her! The USED lens cost $120 while it sells NEW for $119 in amazon!

Br
Review №54

This place least has great deals in slightly used equipment, I bright my camera in fir repair and they had it back to its original shape in no time. Very friendly staff, very accommodating.

Ea
Review №55

He had some cool pieces but super lowballed me on a lense I was selling. I ended up not selling it to him. But I may buy from there someday.

Li
Review №56

Great place

A.
Review №57

Had some large prints done here to be framed. Fast turnaround, competitive pricing, good customer service. Underground parking.

Sa
Review №58

They charge $25 just to look at an item for repair. They call it a deposit to take your item and if you refuse to repair it they keep it. They claim its to cover the time cost, good thing Canon doesnt charge to look at the item, they even cover shipping.

Ja
Review №59

1st time customer.Came in on a whim for some Fuji 3000b and some T-Max B&W 120 film for my RZ67.Great customer service, very reasonable prices, and cool dudes to boot!Large assortment of vintage equipment, accessories and FILM! Fresh stock on what I bought.They even found an original lens cap for my 110 lens. NICE!Will definitely be back again. Are you hiring? :)

cl
Review №60

The staff was extremely friendly, the atmosphere in the store was welcoming to any inquisition or customer experience

G
Review №61

Awesome place. Prices are much lower than Precision. Small shop that makes you feel like youre valued unlike the big shops

Be
Review №62

This place always delivers. Best store in ATX. Super knowledgeable and friendly staff. Personable vibe and quality products

Ch
Review №63

This place rocks! Great products with better prices, wonderful costumer service too! Anything you are looking for FILM wise you can get done here. My favorite spot in town! Dont waste your time going anywhere else with your film.

Jo
Review №64

Great local photo lab with a great selection of general photography essentials as well as a stellar selection of film stocks, other film photography necessities and cameras. The staff is also very knowledgeable and helpful.

Ha
Review №65

I have had nothing but great service at this store! Every employee I have spoken to has been very knowledgable and goes above and beyond to meet the customerss needs. Ive gone in for a number of services the past week, and just recently they helped me tremendously with my wedding prints. I was unsatisfied (and frankly unknowledgable) with my 300+ prints as they were not of the quality I was hoping for. They took the time to print out test photos, even edit all of them slightly to get them to my liking. We finally figured out the solution and I left happy with beautiful prints and more knowledge about the printing process. Earlier in the week they also gave me the best quote for my used equipment than any other store in town. Thank you so much, Austin Camera and Imaging, keep doing what youre doing!

Pa
Review №66

This shop is terrific. I buy all my film here and have my developing at Austin Camera as well. I bought a mint condition Mamiya 645D at the beginning of the Summer that is exceptional and a much better deal then cameras I have bought on Ebay. The owner is outstanding and always willing to go above and beyond. Unlike Precision Camera where I feel pressured by sales staff to buy when I look at lenses, working with Matt is more like being with a fellow photography enthusiast. I feel so lucky to have this new shop!

El
Review №67

My favorite camera store in Austin! If you’re looking to get film developed in the Austin area this is the best place to go!!! 📸

We
Review №68

Yo Austin Camera is awesome. Prices are great and Matt is hella cool. The saff there is laid back. Willing to help you out as much as possible. Took some old gear there to trade in and he gave me a good deal on it unlike the other camera store in Austin 🙄. Thanks again Austin Camera

Sa
Review №69

Just like Taco Bell, this place would be awesome if you could go in the back and use their equipment & inventory to get your own customized product selection.

Ji
Review №70

Great place with friendly people. There business has really grown and from the looks of the place, they will need to move or expand soon. Also, theres plenty of free parking in the parking garage next to the business

Al
Review №71

Really helpful team, lots of interesting stock. These guys blow Precision out of the water without even trying.

Be
Review №72

I am totally new to photography and went to a big store.. not good.. found this place and man Matt the owner and staff are great.. they help answer any questipns no matter if you have a million they answer them in plain english and help you understand why u need to do it not just that u need to do it.. no matter where you live this place is worth the drive..i love keeping it local..

Qu
Review №73

After going to CVS and being told by a grumpy old guy that my film couldnt be developed in under a week, I called Austin Camera to see a timeframe and price. They were incredibly helpful, answering all of my questions over the phone and telling me that it would take less than a day to develop my film. I went in the store to get my film developed and they helped me figure out how to get the film out of my camera. We couldnt get the film out, so one of the guys went in the dark room to try and get it when he realized there was no film in the camera (I am new to film and didnt realize I had taken the film out earlier). They were incredibly nice about it, giving me tips on how to make sure film was in the camera.Overall: AMAZING Customer Service!!! Wonderful people!

ti
Review №74

Great store for all your photo needs!

Jo
Review №75

Good place to find your used bits for your camera. Just a bit hard to shop as a lot of stock is unorganized. I was interested in lenses and lights but tried of the mismatch of items.

he
Review №76

I went in because im on vacation and I needed a last minute lens and the guys were nothing but helpful and awesome! If you need camera gear and help these guys will be up to the challenge!

Je
Review №77

Matt really knows his stuff! Dont spend the time hassle at Precision - come here.

Jo
Review №78

Knowledgeable staff very willing to help a young teen get started with her first real camera.

Ro
Review №79

Awesome store theyre very friendly and helpful I will return

Gr
Review №80

Great prices, knowledgeable staff, and a ton of film equipment. Great little store!!

Review №81

Great place to develop and scan film. Really good prices.

Pa
Review №82

A nice local shop with a decent selection of used camera gear. The staff is friendly and engaging and happy to answer any and all questions camera related.

En
Review №83

Great Customer service and only place to print small prints same day!!!!

Ka
Review №84

The guy at the front was super helpful with helping me choose what things to get for my camera and even helped me with putting the film in since I was afraid I would mess it up lol

Ro
Review №85

Go to Austin camera and imagingGreat customer service Easy Good to do business trustworthy politeAllen is very knowledgeable professional and Down to earthThis is a great place to take your hardcopy pictures and get them converted to digitalHe made it easy and explained the process sinpljy.

Bo
Review №86

Great place, you couldnt ask for better doctors and staff. The nurses are the best.

Jo
Review №87

Friendly staff with advanced knowledge of film and digital photography. Faster turnaround, better prices and less pushy staff than the competition. They are my go-to store for film development!

J
Review №88

Excellent turn-around times and great qualities for prints.

Bl
Review №89

Awsome store and the staff was very helpful considering i am a newby to the camera world and know very little about cameras

Si
Review №90

First time customer. Ordered 4 prints online that I needed by noon next day. I paid rush service fee because there was no info during the ordering about when the prints can be expected without paying extra. Then I got a confirmation email and turns out that they would have been done by noon anyway. I did not get the rush fee refunded.When I came to the store to pick them up, customer service was flat as a board. I felt like I’m interrupting the staff and they did not act very courteous. Too bad when trying to support a local business

L.
Review №91

Great place to still buy film and have custom prints made.

de
Review №92

First time there. I had a wonderful experience

La
Review №93

Very friendly staff and great prices

M
Review №94

Nice shop for vintage cameras

Co
Review №95

Helpful and friendly staff, and definitely better than Precision when it comes to *FILM* photography. Theyll develop your photos, give you the negatives and film, and give a dropbox folder with digital scans for you.

pa
Review №96

Bought a Rolleiflex automat, Portra/Ektar 120 film, Impossible project spectra color film, batteries... they have everything. The service is informative with intimate mom n pop ambience which makes the convo relaxing and gets my questions answered.

Al
Review №97

Helpful staff, nice selection of film gear!

An
Review №98

My wife took her lens and camera in to get a problem checked. They charged a very reasonable price and were quick too.

ja
Review №99

Dont take your Leica there for repairs or sales - they pulled a number out of there a** and gave a price 4x higher than precision to fix... Maybe they are pretty good at other brands but not Leica.

ga
Review №100

They always have what I need!!

Information
24 Photos
100 Comments
4.5 Rating
  • Address:5350 Burnet Rd #8, Austin, TX 78756, United States
  • Site:http://www.austincamera.com/
  • Phone:+1 512-407-9280
Categories
  • Camera store
  • Art gallery
  • Photo lab
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:12–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Similar organizations