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Chuck the Mercedes Mechanic
4900 N Interstate Hwy 35, Austin, TX 78751, United States
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Chuck the Mercedes Mechanic

Comments
Ab
Review №1

This place is great! Chuck has an awesome team of mechanics that know what there doing.Hi Rabbit!

Za
Review №2

Loved the place. As a new resident to Austin ,it’s definitely the best place to go. I will be using them for all my future needs for my Mercedes.

Je
Review №3

Chuck, Dawson, Anthony and the whole crew know what they are doing. They have decades of combined automotive experience and as well as certified Merc technicians and the latest scanning technology to communicate with your vehicle many computers. They are efficient and pay close attention to detail. Chuck and Dawson are very knowledgeable and friendly, they have established relationships with both in town dealerships. Any service performed here will be registered in the Mercedes database and they use dealer sources OEM parts in almost every instance. Their prices are very reasonable and they earn your trust and continued business. You’ll be happy you brought your vehicle here.

ol
Review №4

Chuck and his team are awesome. They are truthful and transparent and their rates are fair. I wish I had found them sooner. It could have saved me lots of money. Keep it up

As
Review №5

Amazing! Chuck and every single one of his guys were extremely professional and gave wonderful customer service. I left the shop feeling better than I arrived simply by their interactions. Not only that, but they are even better at their craft. My C-300 is running smoothly now. Fair, honest and efficient. Thanks again!

Ad
Review №6

These guys are the best. Plain and simple.

Ja
Review №7

Here is another 5-star review to a very credible business. Chuck and his team are GREATTTT! Not only do they have excellent customer service; they offer a teaching experience and money saved at the end of the day for their clients. Wins all around in my book.

Jo
Review №8

Chuck where is outstanding. He had my vehicle fixed the same day I took it in and do to it being a faulty part that was ordered previously he did not charge for the part or the labor when I took my vehicle back, even though, I just purchased the vehicle from someone who had the work done initially

Am
Review №9

Chuck-Great guy and Best Mercedes Benz mechanic. Excellent customer service. Highly recommend. Mercedes S430.

Yo
Review №10

Chuck is fair and a nice guy, to boot. His staff is all nice, as well, and quietly suffer my car talk.

Cr
Review №11

All of the staff are friendly and welcoming :)

Fo
Review №12

Wonderful shop. The employees are kind and knowledgeable. 100% would recomend

Za
Review №13

10 star service. I have the latest generation of the C300. I would never take my car to MB of Austin. These guys do a higher quality of work for a 1/4 of the price. Of course if your car is still under warranty, take it to MB. But if you dont please check them out, they will save you time and money! Ask for Austin or Chuck!

Br
Review №14

Very great guy. He was a no non sense kinda guy. Got to point immediately and was out the door.

Ca
Review №15

It was awesome as usual. We have several older model Benzs. He is the only person I have taken our cars. Finally got my convertible roof fixed on the SLK just in time for fall. Fair pricing.

Se
Review №16

Chuck the Mechanic is the best Mercedes mechanic in Austin, by far. If you ever think is there a Mercedes mechanic near me?, look no further. He is super knowledgeable and will be able to help with you basically anything. He and his team offer exemplary service, theyre honest, and they give you the best possible rates they can. Chuck is also a really nice guy and I have had great conversations with him and Dawson. So if you need an honest mechanic for your Mercedes repair, give Chuck a call and he will be happy to help you out.

ca
Review №17

Best Mercedes Benz mechanics.Excellent service and honest work. Highly recommend.

Je
Review №18

Chuck and Dawson are always friendly and helpful. I trust them more than any other mechanics I’ve worked with. If you have a Mercedes, take it here, they’ll get it sorted!

ma
Review №19

Love how they work. Great work ethic. Every job is done well and in a timely manner. I’d recommend them anytime to anyone who needs their car or truck serviced.

Ro
Review №20

Chuck and Dawson had me in and out with air suspension issues on my E-Series in less than 24- hours. How is that even possible? They are friendly, fast and cost half the price of the competition with more personable results. If you have a Mercedes and are within a 3- hour drive of Austin... don’t waste your time anywhere else. Trust me.

Ki
Review №21

I am so happy I found this place! I had both taillights out and I needed a quick place to go. They had me in and out in max 15 minutes (probably even less) and were extremely kind! I will be coming back for future car needs.

Ro
Review №22

Very helpful

Br
Review №23

We have been using Chuck for over 8 years, honest and fair he has never disappointed. We will be sending all my friends and family to him and his crew for the unforeseeable future. Thanks Chuck!!

Ja
Review №24

What else can I say, Chuck saved my car! I inherited a Mercedes a few years back and havent being driving it much, with that being said the car was basically not drivable anymore and no one could fix it. Chuck took on the endeavor after Mercedes suggested replacing the motor at a cost of over 5k. Now the car is in the best condition it has ever been all to Chucks expertise without breaking the bank. To add, it is hard to find an honest mechanic and if you are in of need one, then go no further.

ch
Review №25

This mechanic is incredible. His work is exceptional. The man has great skills when it comes to repairing Mercedes-Benz. I love him. If you want Great service for a great price this is the person you need to bring your Mercedes too. I have a Mercedes-Benz CL 550. I customize my Mercedes often with pearl black paint jobs and the sort. But when it comes to repairs I bring it to chuck. Absolutely awesome!

Al
Review №26

Relatively new to the Austin area and hadnt found a mechanic I felt I could trust until being referred here. Chuck and Dawson were great to communicate with and gracious enough to show and talk me through some major rust issues in the brake lines of an old ML to where they couldnt do a simple repair. Will gladly return here for work on my other MBZs.

Br
Review №27

I just wanted to take a moment and review this business, as I am incredibly impressed with Chuck and his team. Being new to Austin, Chuck was quick to diagnose the issue on my Mercedes and resolved it promptly. Finding only a minor issue, it is clear that Chuck is a man with integrity. I highly recommend his business, and appreciate honesty and his level of service. Thanks again Chuck!

Jo
Review №28

Chuck and his team make owning an older Mercedes truly a pure joy! I finally found an independent Mercedes shop that does wonderful work and is so reasonable! What a gem of a find in the Austin area for your Mercedes service!

An
Review №29

I was referred by a friend at work and Chuck is very nice on the phone. Took my Mercedes to his shop and he greeted and connect the diagnostic machine to my car to show me what the error codes were. Although he wasnt able to provide the service but recommend what the steps must be done. He is being very honest and up front about the issue that I have with my car. You dont find this type of mechanic any more. Thank you Chuck for his prompted service.

Ju
Review №30

One of two places in town that will have the Mercedes computer programming straight from Stuttgart to fix all engine electronics. Extremely helpful. Fast. We first came here for my car inspection before purchasing the car. He found every possible issue and I think we were able to get like, $1500 off the purchase price.

Jo
Review №31

Chuck was able to diagnose my problem and was great with communicating what the car needed and what could wait. When the new part he replaced failed, he went out of his way to pick up the car that wouldnt shift out of park and fixed the issue even though it was no fault of his own, and his pricing was very competitive! I will absolutely be taking my car to chuck if I need any more work done in the future!

Em
Review №32

Chuck is absolutely the best Mercedes mechanic to work with. He goes above and beyond to make sure that everything is working correctly, and explains in great detail whats going on. He has made this such a wonderful experience, and I would absolutely recommend him and his team to everyone.

El
Review №33

Chuck has been my mechanic for the past few years. He is always available by phone and very upfront about everything. He takes a personal interest in making sure my vehicles are reliable.James is one of Chucks mechanics and VERY helpful and fast with his work as well.These guys are a hidden gem in Austin, with great prices to boot.

La
Review №34

We wont take my wifes Mercedes (his specialty) anywhere else. If you own one, you need to be coming here for maintenance. No question. He is honest. He has actually turned down my money before, insisting there was no charge for the work he had done. He is very patient with my wife (she once called him at least 5 times on his cell while looking for his new shop). He is reliable. He has squeezed us in within the hour before we had to leave town, when he had originally quoted the following week. My wife will take her car nowhere else because she trusts Chuck isnt giving her the run around, and I do too. Awesome guy. Awesome business.

Kh
Review №35

Awesome service! My new go to. If you play the piano it’s a plus! 😁

Jo
Review №36

Best Mercedes Mechanic in Texas! Chuck is very dependable and truly cares about his customers beyond the work performed at the shop. Trustworthy car mechanics are hard to find these days so I am very pleased I was able to locate Chuck for my repairs.Thanks for all you do Chuck and keep up the good work!

Da
Review №37

Chuck was referred by a car dealer, and his replacement of the AC compressor in my ML350 was half the price of another reputable business. No frills business, great experience.

Gr
Review №38

Great guy. Took my daughters CLK to his shop. Looked it over found the problem and fixed it quickly and very reasonably.

Br
Review №39

Chuck is great and Austin cool. He and his staff helped me avoid big problems by identifying a transmission leak during a routine maintenance. Im not sure it would have ever been discovered at the dealership. Luckily, my E350 was still under warranty and it cost me nothing vs several thousand dollars to repair. Thanks Chuck!

An
Review №40

Chuck and team are amazing! Very honest, straight forward and highly knowledgeable in Mercedes. I love the friendly atmosphere as well!

Ru
Review №41

Very helpful and knowledgeable

Da
Review №42

After bringing my 83 380SL to two other places (including one that didnt do anything for 30 days and broke a side light...), Chuck was the only one to actually do the work and be very down to earth on prices/things to fixes/priorities etc... so glad I found him.

Ke
Review №43

Honest, fair, and accurate. What else do you need to know? Chuck has forgotten more about MB mechanicals than most will ever even know, so voluminous is his wisdom. I trust Chuck implicitly.

D
Review №44

Chuck is the mechanic of a dear friend of mine. He specializes in Mercedes repair and restoration. Recently my friends Mercedes wagon was stolen, Chuck did all repairs and dealt with insurance and got the car out quicker than expected

Gr
Review №45

I have an awesome Mechanic (Scott Wright at Casis Village Shell) but every once in a while I have an issue with my 2006 CLK350 that his team isnt comfortable handling. This happened recently when - occasionally - my transmission would essentially get stuck in second gear (though it didnt say so; just had to feel it). I took the car to Chuck The Mechanic based on his ridiculously good Yelp reviews. Chuck was amazing. He came out of the shop to greet me, welcomed me in and told me what he would do. When he called me, he told me exactly what was going on, and said that his only available fix would be to replace the transmission. BUT, he knew another mechanic who he felt pretty sure could solve my problem without replacing the transmission. And he wouldnt accept any payment. I can see now why people love him so much. If youre a Mercedes driver in Austin, you have to know Chuck.

Ch
Review №46

The best mechanic. So good, you’ll want to own a Mercedes forever just so he can be the one to work on it.

An
Review №47

Honest and straight forward. Much less expensive than the awful Mercedes Benz of Austin (Georgetown is way better but too far for most)

Cl
Review №48

Exceptional mechanics that know Mercedes.

La
Review №49

Awesome service price and knowledgeable mechanics. Very resourceful guys here.

St
Review №50

Honest mechanic who does great work. Chuck has always looked out for what is in my best interest.

An
Review №51

Chuck Mechanic is a 5 star its the best in Austin

Je
Review №52

Great Church Life Church

Ty
Review №53

Awesome work and affordable...... the only place I take my Mercedes to

Gr
Review №54

Great service and experience! I will never take my Benz anywhere else!

Sy
Review №55

Very prompt

Ca
Review №56

I am always a Satisified Customer

Di
Review №57

Great timely service!

B.
Review №58

Amazing.

Am
Review №59

Great service

Je
Review №60

Man this guy rocks!!!

Fl
Review №61

Chuck is dependable & courteous

DC
Review №62

Best Mechanic Around!

Information
8 Photos
62 Comments
5 Rating
  • Address:4900 N Interstate Hwy 35, Austin, TX 78751, United States
  • Site:http://chuckthemechanic.com/
  • Phone:+1 512-468-4002
Categories
  • Auto repair shop
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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