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Austin Tire And Service Auto Care
415 10th St NE, Austin, MN 55912, United States
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Austin Tire And Service Auto Care
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di
Review №1

Would not recommend coming here for sure. I’ve had to bring my two vehicles here within a months time. 1. For a oil change which turned out to be a $300 bill, because the threads for the oil pan got stripped out. He blamed the last place I took my car in for a oil change. Then there is my Jeep, it would over heat when I’d take it out of town. I brought that in 2 times, and it still over heats. I definitely didn’t bring it here for the 3rd time. And by the way I was charged for every time I brought it in.

Ti
Review №2

Dave always gets me in a soon as he can. Hes honest and reasonable! His mechanics do a fantastic job! I highly recommend Austin Tire.

Da
Review №3

Took my car here and I got in right away, boss was super nice and for a good price, would recommend coming here

Al
Review №4

Dave at Austin Tire is unbelievable to work with. Not just for me and my family but for other customers that I have seen come in. Fast, reliable service and prices are great!!! Always busy, has to tell you something!!!Also the techs that work there are very knowledgeable and very pleasant to work with.

Be
Review №5

The staff was so nice and kind to me and my daughter in law . My 2016 Chevy Cruze broke down on our way to Mayo. The car was towed. The repair was ggoing to to be extensive. Dave offered to take us on to Mayo. We reschedule my appointment and he allowed us to wait for my son to arrive to haul my Car back to Des Moines. I was teary and he couldnt have been more accommodating to us. Helped push my car on our trailer. Thank you.

Ja
Review №6

Made you feel right at home. Really quick service good job guys

To
Review №7

Dave is a really great guy he has gone to back and helped us out several times. He did have a mechanic that did things that were not right, but Dave has work tiresly to fix them.

Ch
Review №8

Two months ago I got a flat on a Sunday. Had it towed to Austin Tire and was fixed on Monday. Dave knew I didnt get paid till Friday but still fixed my car and let me drive away. Went and paid him immediately when check hit the bank. Dave is a great family man with a heart of gold. Next time Im needing tires I will definitely be going back.

La
Review №9

So so happy with the work Dave and his crew have done for me and my husband! They have went above and beyond my expectations; from my new rims and tires down to my brakes! Thank you guys for doing an exceptional job!!

Sh
Review №10

Had an emergency with my cars tire and had no appointment.They were more than happy to accommodate me They were done in a timely manner. The service man was polite and friendly and I felt like they cared about my situation. The bill was cheap I couldnt beleave it. I definately will be coming back in the future and telling my friends in Rochester.

La
Review №11

Great customer service. Friendly employees. Dave will help you every time.

Jo
Review №12

Austin tire is by far the best place in town to get work done on your car! The staff is amazing and always provides quality service for a good price. 10/10 would recommend!

Ro
Review №13

Never have I had bad service there. two sets of tires also. friendly people also.

Sa
Review №14

Amazing people ..! When there for first time early today..!! Thankfully I found this place just amazing job ..!! ⭐⭐⭐⭐⭐

Tr
Review №15

I needed a reliable auto service after moving to Minnesota two years ago. Finding Austin Tire through reviews figured I would give them a try.This was not the first auto clinic I ventured since being in Minnesota.My car is in for service every month due to my job traveling. Most recently front end work. Now anytime we look at major work we all get a little concerned of quality & workmanship.They walked me to the car and explained the issue and after the repair was complete, showed me the part that was worn to help me better understand where the noise was coming from.Im in the industrial repair & service business and know how hard it can be to gain customer trust. Austin Tire takes the extra time to show their dedication to service. They take the time to make you feel welcome.When it comes to taking care of my car, I didnt think twice to allowing Austin Tire to proceed with the front end work. They gained my trust through service & dedication to their workmanship and value added.Highly recommended.

Re
Review №16

The most appreciated tire shop in town!!! I dont think anyone can deny these guys are extremely friendly, professional and the best mechanics in Austin for prices, quality work and customer service!!! 👍👍

C
Review №17

I chose to give this place a shot. I was very scared about pricing and being taken advantage of. The price for my oil change was fair and the staff was very helpful. I know next to nothing about cars. Calling to schedule an oil change was very simple and not over complicated. The mechanic working on my van was very kind and helpful. Letting me know I had a dirty filter and if I would like it changed. The last place never even asked me that. The owner was out at the front desk, to what Im assuming was training in a new secretary. Both were friendly and very helpful. I would recommend this place above all other places in town.

Ja
Review №18

The owner Dave provided exceptional service from the moment I walked in the door. He was happy to help me get my car looked at right away. The issues with my car were determined within minutes and I was able to get in the next day for the repairs even though it would take a few hours. I am very grateful that the entire staff- the ladies at the front desk, the mechanics, and the owner- all made the experience as quick and smooth as possible. Even though I live outside of Austin now, I will probably bring my car back here in the future. Kindness and eagerness to help goes a long way! Dealing with car issues is stressful, but I can honestly say this business did a great job with everything. Thank you!

Br
Review №19

Austin tire is under new management and I was so extremely pleased with their help! They were so incredibly polite and helpful on the phone. When I got there to get the new tires on, they were able to help me in many different ways! Was very fast service and extremely polite workers. They really cared about the safety of our family in our upcoming vacation since we will be driving 3,000 plus miles on our vehicle. They definitely will be getting our service again!

Ch
Review №20

Love working with Austin Tire and Service! Been working with the crew a little over a year and I WON’T go to another mechanic. Always on time and the price is always right!

wi
Review №21

I have to say I expected the worse and was pleasantly surprised by the customer service, friendliness and quickness to get a used tire installed on my van (thanks to running over a nail close to the side wall). Ill for sure recommend Dave and good business again. I also respect the environment they provide.

Du
Review №22

Great crew of people. Very honest and helpful. Will be getting All car work done here. I recommend to anyone in need of repairs!

Do
Review №23

First time going to Austin Tire. I had heard some bad things. However, the new owner David who has owned it for a month had great customer service. Work was done fast and efficiently, prices were great. The rest of the staff was friendly and helpful. I will definitely go back and would recommend others going there as well.

Br
Review №24

My experience here has been very positive. Dave and his staff offer excellent service, very helpful and make every effort to make fees reasonable. They are very personable and care for every individual customer there! Highly recommend you go there if you need anything done for your car!

Li
Review №25

My tire was almost completely flat, so I called Austin tire, and they fit me in right away. They seem really honest, when I was waiting in the room for them to check out the tire, the younger mechanic rolled out my wheel and showed me where the hole was. He found a good used tire to put on. Generally when I have an issue with a tire and go somewhere else, they usually try to pressure me into getting all new tires put on my car. So this ended up being cheap!

Je
Review №26

These people literally made my day, month and year with how amazing they are. I hit something on 90 and they got me in instantly. They worked with me to get me new tires and back on the road safely. My fiance and I wont go anywhere else. They also found a leak in his oil and got it fixed right then and there. After that fix, his gas consumption in his car drastically got better. If you want good mechanics and just generally good people, this is the place to go.

Od
Review №27

New owner is amazing ! First time going there and what a great experience ! Very helpful knowledge HONEST and these people truly care about you! Nothing like the old place prices are good and I cant say enough bout the fantastic people ! They do all work and techs are super! I would definitely recommend people come here you wont be disappointed! Awesome place !!!

Da
Review №28

Austin Tire is by far the best mechanic shop Ive ever taken my vehicles to. Dave is honest, dependable, and very good at what he does. If you want to take your vehicle to the best shop in Austin and not pay an arm and a leg, look no further. DAVE at Austin Tire and Service is your guy! Thanks for all your help Dave and team!

Br
Review №29

Owner, David, was exceptional to work with! I was able to get a set of new tires that I feel more than satisfied with at a great price! I was unaware of the different services besides tires that they have available .I was also able to have my air conditioning recharged. David was able to provide me transportation while the vehicle was being worked on. I have since made this my place for oil changes as I have had some bad experiences elsewhere. Thanks David for adding such a great variety of services to the community! Brenda

Co
Review №30

I stopped in to Austin Tire on Thursday September 22nd with a leak in my brand new tire (consequently bought elsewhere). I was greeted in the parking lot by a very nice and helpful young man. I told him my dilemma and he assisted me immediately. While I waited inside the store, I had the opportunity to meet the new owner, David Watson. He assisted in fixing my tire right up and brought me the tiny nail he found in my new tire. He refused to take any money for the repair. This kind and most generous interaction between human beings is so rare these days. When I met David I instantly knew I had come to the right place (even before he finished my tire). It is such a wonderful feeling to know that there are genuinely good people in this world. People who care about people. With all the sadness and suffering in the world today it is hard to even go out of your home some days, and this young man took the time to reach out to help me and made my day. You will succeed beyond belief, David Watson! Congratulations on your new business and Thank you for bringing it to Austin. God bless!

Da
Review №31

Great service, great friendly staff, service was quick! I had all new tires put on my vehicle. They taught me some things about tires to help pick the right one to fit my needs. They also pointed out a bad wheel bearing, I had already known about this but didnt mention it. They gave me a great deal to ensure my vehicle was ready for a long road trip! Very trustworthy, highly recommend!

K
Review №32

This shop is wonderful to work with! I would highly recommend them to any of our friends or family..they were honest, fair priced, and cared about helping our family get our vehicle safe and back on the road. We will definitely be making the drive over to Austin for future visits:)

De
Review №33

Very friendly and helpful. Truthfully and dont hassle you into what you dont need and good quality repairs!

Sh
Review №34

A big heartfelt Thankyou to Austin Tire for helping me during a stressful situation. Your graciousness, and kindness does not go unnoticed!

Di
Review №35

This place is awesome! Great service and attention to detail. I rediscovered this place in an emergency a few months ago. They were super and weve been going back and referring them ever since!!! They always remember me😀. It has been remodeled, cleaned up, and has a nice waiting area, even a spot for kids! This isnt the place it used to be.......check them out and you will be won over too!!!!!

Fi
Review №36

Worst place in town

Ca
Review №37

Dave and staff at Austin Tire go above and beyond to provide honest, quality service. They are like a family who takes care of everyone in emergencies and for everyday needs too. Very helpful in explaining options, getting rides to and from work while car is getting worked on. Also if by chance, your brake locks and your tire starts on fire they are the ones to call right after 911! I was up and running in no time at all. I would highly recommend them.

Ri
Review №38

Very efficient and reliable work. Courteous to customers. My go to place. Thanks Dave for all your hard work and services!!!

be
Review №39

Dave Watson, owner of Austin Tire and Service, is the best. Their company relies on core character principles of honesty, integrity, and a job well-done. Not only do they explain everything that they are doing on your vehicle, they do it with pride and confidence! Highly, highly recommend them!

Ti
Review №40

Wow after being told by discount tires a 600$ charge for my tire service this company does it all for 400 and discount telling me no one is gonna do it for less but i called austin tires to have them do it for 200$ less than them. What a great place!

TM
Review №41

We came in an emergency with a tire problem. They were really fast and friendly. I recommend Austin Tire to everyone.

Re
Review №42

The mechanics and owner of the shop went above & beyond to identify & solve our noise & tire issues at an extremely reasonable price. Friendly & efficient service! We have had excellent service in the past with tire repairs, oil changes, and diagnostics at both locations!

Am
Review №43

Quick, efficient work. Showed me both old and new replacement parts before proceeding with the work. Highly recommend!

Sc
Review №44

Best car shop ive ever been to. Super friendly and always honest. Ill never go to any other shop

Am
Review №45

Blew a tire on the Interstate. Im still fairly new to the Austin area so I wasnt sure who to csll. A friend had heard Austin Tire was under new ownership and suggested them. I called and they got me in right away. I was greeted out in the parking lot and offered coffee while I waited. They had an almost brand new tire that they put on, saving me a ton of money and the guy cleaned up two of my lug nuts that had been rounded off to save me a few extra bucks so they wouldnt have to be replaced as well!! Now that I know about these guys, Ill definitely be coming back. All of their staff seems very knowledgeable and they are extremely courteous. Great custom service!

An
Review №46

Great place and Super friendly and helps you the most when u need it

oc
Review №47

Austin Tire and Service, its not about the tires its about you. The people at Austin Tire do such amazing work. Theyre very friendly too. Mr.Watson is such an amazing person. He makes everyone that walks into Austin Tire place feels welcome. Any problems you have with your car they can fix it.God bless everyone that reads this.

Br
Review №48

Best service in town! The staff is super friendly and SO helpful with staying in your budget but still helping you get your car service needs! David Watson is wonderful to work with! I will definitely be going back!!!

Ja
Review №49

Amazing!! I will never take my car anywhere else. The owner (David) is very kind. Always offering water or coffee to customers. Listens to all your concerns, always has been straight forward, lets you know cost before doing anything. All the men he has working for him are amazing and kind. They have fixed a few issues with my car now and I couldnt be happier. I was having an emotional day today when went in and David offered to pray with me. I just cried I was so touched by his kindness. I feel he is in this line of business because he truly wants to help people.

Na
Review №50

Austin Tire and Service saved me today! Thank you! They fixed my car and got me back on the road in no time. Such warm and friendly people. I could not have picked a better place for my car to break down. I sincerely appreciate their assistance and genuine hospitality!

Br
Review №51

Very inept. Went in for something simple, they couldnt handle it, destroyed my property and tried to make me pay for their mistake. When they FINALLY after a month of me having to remind them, made it right (not really) I was treated like the bad guy. And they never finished the job. Go somewhere else trust me.Take note of all the glowing reviews. MANY users have 1 review to their name. And this shop has way more reviews than most others in town and they are a small shop. Food for thought

Jo
Review №52

All I can say is honest and hard working. I gave them my vehicle and asked for brand new tires, well they called me after I had dropped it off and asked if I could come back in and look at something. Well I did and they brought me right back to my vehicle and showed me the issue which was my sway bar had completely sheared off from the a arm and so i had them fix it. They were able to get it all done with in the same day. Cant say how greatfull I am of the way they handled my vehicle!

Do
Review №53

I absolutely love how friendly the staff are. Best shop in town. Good prices. Overall Ive had a good experience.

Ca
Review №54

Love this place. Reasonable prices

Hi
Review №55

Great business. Very caring and helpful. The owner himself really helped me out, when I was in need of new tires no questions asked he had them ordered and ready to put on next day!!

Hu
Review №56

It is great to have a place that you trust to fix your vehicles. Dave and all the guys down at Austin Tire are amazing. They are honest and fix your vehicle right the first time.

Ka
Review №57

Great place. Great people.

LY
Review №58

Excellent service and unmatched pricing. Tires supplied were high quality and work especially well on my minivan. I am fully satisfied and even beyond that. I didnt know that such places still exist where I can trust a business to quickly and correctly address my automotive needs. I could not recommend Austin Tire more highly!2019 UPDATE.......I continue to be simply amazed by the overly friendly and helpful attitude of the staff at this tire shop! Four times I have come in with some little nuisance problem and in minutes I am back on the road. Im sure that my troubles just get in the way of doing real business that pays the bills, but these people are so interested in serving my needs that its pretty hard to go anywhere else for my automotive needs.

Br
Review №59

We got two flats on our flatbed trailer on I-90. Austin Tires got us in right away and his team did a fabulous job. Thanks so much! We are back on the road again.

Me
Review №60

Staff is super friendly and extremely helpful. They did a diagnostic (safety check) on my car and sat down with me and explained what was wrong and why and how to fix it. No pressure sales. Answered all my questions. Will definately be returning for all my car needs. ☺

Ma
Review №61

Needed emergency tire repair in a town we dont know. Found this shop on Google and had a terrific experience. New owner, David and his crew completed our repair quickly and courteously. Thanks

Al
Review №62

I wish I could have given a better review, but they did not order the right part to fix my car door so now the door handle has to be shoved back in to place after every single use. Sometimes even then it doesnt go in right causing my door not to lock properly. Kinda sucks that you pay for a service and dont get your moneys worth. Now I have a crappy door lock in this crime ridden town we live in. The owner was very nice and it seemed like a good place to go, I just wish I received better service for what I paid for.

Ry
Review №63

Dave and his staff are always friendly, fast, and their work is top notch.

Je
Review №64

We called Austin tire and service after blowing a tire on our horse trailer traveling from Iowa, and they got us right in and had exactly what we needed! They replaced our spare and also checked all the other tires for us. Owner Dave is very accommodating and we feel so much better knowing we are good to go for the rest of our drive! THANK YOU Austin tire and service!!

ms
Review №65

Joshua is the most honest mechanic Ive ever met! He is knowledgeable about ALL cars!! He is simply amazing!!! The owner Dave is honest, sincere and very knowledgeable! Friendly smiles every time I go in!!!

Bu
Review №66

I went in last Thursday to get new tires on my vehicle because I had heard good things about the new owner. I picked the tires I wanted and I was told they had to be ordered and that they could get me in Wednesday (today). I asked if I could drop it off before I went in to work, and pick it up after work. He told me that would work out just fine.I dropped it off today before work. After work, when I went to pick up my car, I noticed the new tires had not been put on yet. I went inside and someone else was working and said they had no idea about the service to be done. He then said that he could get it in shortly and it should be done in an hour and a half.I went back two hours later and the service had still not been done on my vehicle. The person told me that they couldnt find the tires anywhere and said that there was no invoice or anything suggesting that I was to have any service done.When I originally went in I had a very good first impression of the new owner, but I was ultimately let down today.

Pe
Review №67

Well.....How do I start....The owner is just an awesome guy. I admit it. I know him well.He’s been one of my best friends for pretty much most of my life. Actually probably the longest of anyone.So yeah, this review is biased (for what it’s worth).Many reviewers have already left reviews stating how awesome the owner and the service staff is...I would agree with them.Let’s be honest, you can get tires and car service many places. This isn’t a new thing.However, when I was helping my friend Dave (the owner) literally remodel the inside of the shop before it really had even reopened, he wanted to create something different than all of the other service repair places out there.He really wanted to have a tire and service shop experience that people would actually enjoy instead of dreading going to.He wanted to be helpful, not salesy. You know what I mean. You’ve experienced it.So you might be thinking, “huh, well is this place for real?”The proof is in the pudding as they say, or in other words the proof is in the results.When Dave bought Ausitn Tire, he inherited 6 Google reviews in July/August 2016.As of the writing of this review in December 2017 (17 months later) he has 70 reviews.And yes, he didn’t pay anybody to write any reviews. They all came from more than satisfied customers.So don’t take my word for it, read the other 64 reviews if you would like.There are more positive reviews for a tire and car repair shop then many cities might have for a local pizza place.... in 17 months.That should tell you something.So, If you’re needing help with tires or some vehicle repair, you should give him a call to see if they can help.P.S. I live 3 hours away and I still bring my vehicles in.But you already knew I was a little biased :-)

Jo
Review №68

New location 1st ave SW and 4th st SW and a vary clean location. Everybody is vary nice and respectful. They are vary good with problem solving. They like helping out and making the costumer vary happy with their work

Di
Review №69

Love this place! Couldnt ask for better service. Good Christian based business. Wont go anywhere else.

Ma
Review №70

Honest. Quality. Care. Customer Service was awesome. Owner was very kindhearted and down to earth. Great experience here and would highly recommend!

ir
Review №71

It was easy to get help with my problem. A simple phone call followed up by dropping off my vehicle. It didnt take them long to take care of it for me. They even called me and left a message telling me it was ready. They charged me a fair price. I will definitely go back if I need help again.

an
Review №72

Very good service and willing to work with the customer. Dave is very understanding and wants your car to be repaired right the first time. I will take my car back here whenever it needs to be repaired.

Ch
Review №73

Thanks Nate for helping me with my tires! You guys are the best! I appreciate an honest business!

Cu
Review №74

Very friendly service! I am from out of town and The staff was very helpful with getting my vehicle ready for the long trip home! I would recommend them to everyone!!

Da
Review №75

David and his staff are great. New owner has brought new life to the business. I will only be going here from now on. I found my tire guy.

Ja
Review №76

If you need help with your car and have quite a few questions about your car, then Austin Tire is the right place to go. They are very friendly, and willing to help you as best as they can. They are great! Thanks very much for the service.

Ma
Review №77

The best place to go in Austin for honest work done for fair prices by excellent, well-rounded staff. I wouldnt go anywhere else!

Am
Review №78

I had great service and they went above and beyond for my family. This is the place to come for awesome work and good prices.

Dw
Review №79

Who as a business owner would use a customers car while they are out of town ? He should be embarrassed to do such a thing as it’s next to a crime. Getting it all dirty from his kids when hauling them around in it and getting it greasy. Then bill a customer months later !! I have been in auto repair management for over 30 years and it doesn’t get any shadier then this owner of Austin Tire. He makes the auto repair business look very bad.

St
Review №80

David is a great guy to talk to, and will let you know if there is anything is going on with your car. Very happy with work.

Ch
Review №81

GREAT CUSTOMER SERVICE!!! Very honest and find the best prices of any parts.WILL RETURN!

Ja
Review №82

Very friendly. Needed to leave vehicle there and they provided a loner car. Pointed out things that needed to be fixed. Could have had a bad accident if they wouldnt have fixed it.

Sa
Review №83

Awesome service and my car is running great. Wonderful staff! 2 thumbs up.

St
Review №84

Very friendly staff. When I picked up a nail in a tire, they were able to fit me in their schedule and repair the tire in minimal time. Thanks!

Ma
Review №85

Dave was great to deal with and the service was fast and friendly. Cant wait to see the showroom when its done!

Jo
Review №86

Great service great people and taking the time to help people with everything they can thanks for the great help and keep it up.

Ja
Review №87

My mom has two vehicles and she went and had the tires switched, after not using one of them hardly until a trip to Rochester days later to a very important doctor appointment, she was going 65 down the freeway the wheel falls off, all the lug nuts were gone and she was almost killed, luckily the truck didn’t roll or crash into anyone.

Ch
Review №88

Very helpful and cared about my children and there safety in our vehicle. Thank u so much

As
Review №89

Always very friendly whenever Ive been there and honest.

Ra
Review №90

New owners are pretty cool friendly staff and fast service

dj
Review №91

Awesome owner and staff. Mechanics who are well trained and know what theyre doing!

ch
Review №92

Tire sensor was not working and was leaking air.Pulled it out and got me fixed up fast.Great job

Je
Review №93

Very helpful. Very reasonable. Thankful for your great customer service!!

An
Review №94

Awesome experience. Awesome honest folks. They will take care of you right.

Le
Review №95

They gave no estimate.No suggestions/solutions very rude almost bullyest, and unfriendly. Didnt fix the one thing I wanted done. Never expanded why would leave thinking it was fixed only to find out its still not working 9 Hundred and some dollars later the one and only thing I wanted fixed still isnt and was told take it to chrysler.

Tr
Review №96

Very professional, and extremely caring. Would recommend austin tire to all. Great service, and better customer care.

Ma
Review №97

Excellent and prompt service! Owner and Staff are honest, knowledgeable, and there to serve! I Highly recommend!!

Am
Review №98

If I could give 0 stars I would. They charged me over $1,700 to put in a moter and put a battery too small in. They did not tighten the moter mount which caused it to shake and rub on my other parts. It broke my power steering and my thermostat and cooling housing unit. Costing me $1,000 more not even 6 months later. Didnt even offer to fix it. All the owner said was he was at a loss for words .It was his responsibility to make it right and he wouldnt. I dont recommend him at all!!!!

Ja
Review №99

Came in and the guys were very respectful and jumped on my tire problem right away, no standing around here!! Great service and very nice people! Ill be doing my business here for now on!

Ja
Review №100

Great service and reasonable prices

Information
15 Photos
100 Comments
4.5 Rating
  • Address:415 10th St NE, Austin, MN 55912, United States
  • Site:http://austintiremn.com/
  • Phone:+1 507-396-0105
Categories
  • Tire shop
  • Auto repair shop
  • Oil change service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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