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Wangen Automotive Inc.
1009 8th Ave SE, Austin, MN 55912, United States
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Wangen Automotive Inc.
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Ty
Review №1

Went through the carwash and the arm ran over my hood three times even after backing up each time. After I brought this to their attention and showed them the damage they acted like I was making it up. They said they would do something about it and Im still waiting to hear anything. Stay away from this wash my car went from this to that. Not happy at all!!!!

ad
Review №2

While they were awesome about getting my acura in on very short notice and they did replace the alternator in a punctual manner i was very disappointed about a couple other things. 1 they charged me over 100 more then quoted on the phone even though theyre were no extra parts or labor involved. 2 when it was spotted off my a/c worked great, froze me even, upon pick up it didnt work anymore. 3 I didnt get back my battery that was originally in the vehicle. They took the new one id bought and put it under the hood. They hooked up the positive and negative cables. They didnt bother to secure the battery however! It was just set inside there! They charged an outdated amount for that too yet I couldnt even return my old battery for the core fee because they kept it. Im sitting here almost winter wondering if my heater is going to work correctly because the ac sure dont!

St
Review №3

They explained things clearly so I understood what was needed. They found me great prices too! Service was polite and they got it done quickly. Very pleased.Erica L.

Kr
Review №4

Scheduled an oil change here instead of doing it myself this time. Had it looked over and tires rotated. Very nice and knowledgeable staff. Prices were in the typical range for service. Owner and staff were very helpful in additional services i had asked about regarding the specific vehicle there and other vehicles I have. Will go there again!

Bi
Review №5

This was the first time that I had a very pleasant experience repairing my car. Everybody working there was professional and friendly . The work was completed while I waited . To top it off , the car wash was an extra bonus. Thank you Wageningen Automotive. Bill Rose

Mo
Review №6

Best carwash in town. I come here often to get the Rainbow wash. Its good! But the dryer timer goes from 30 seconds to 20 normally, and then to Zero. Happened to me at least 5 times. Please fix this issue 😫

Th
Review №7

Excellent service, quickly helped us out! thank you so much!!

Ro
Review №8

Charged $1000 ($700 parts)for a water pump (which costs about $100) and front brakes. Ridiculous and robbery! New owner trying to make up for his purchase! We were frequent customers for years. Never again! I suggest one goes elsewhere if they want honesty. Its no longer there.

Sa
Review №9

Good service! Thanks guys!!

Ma
Review №10

Visiting from out of town.. Jimmy got me in same day, coupon special, and car wash.. Excellent Customer Svc !! Excellent People!! Highly recommend !!HAPPY EASTER, WANGEN AUTO !!!!

Ch
Review №11

Good repair shop.

Me
Review №12

We took our truck in for minor repairs late last week. Gentlemen there where very nice and took care of us and the truck right away ! Picked it up today and Very satisfied with their service and quick turn over ! Will recommend to friends and family for next time . Thank yous !

Ch
Review №13

Very friendly and professional staff with great service

Go
Review №14

Jimmy (I believe is his name) was very helpful and they were able to fit me in the very same day! I will be going back next time my car needs something.

Li
Review №15

Great shop, wonderful people to work with!!!! A+

Je
Review №16

I was traveling through the area and got a flat tire. My AAA brought me here since they are a AAA recommended repair shop. I was pleasantly surprised. The place is comfortable to wait, but it feels like such a nice small-town auto shop with really good employees that enjoy their job. They got me taken care of quickly and back on the road. I dont live here, but I wouldnt hesitate to come back if in the area.

Ro
Review №17

Owner lies for there was never a previous quote.

Ro
Review №18

I have just returned from having major scheduled maintenance done on my Hyundai @ Wangen Automotive. The entire process was absolutely pleasurable. Since our move back to Austin 2 years ago I have tried most of the areas maintenance facilities. I encountered less than helpful front desk personnel, delays, incomplete repairs, unclear billing ... most of the stuff that makes us all uneasy.Then I found Wangen Automotive on the AAA website. I made my initial inquiry about transmission flush, radiator flush, spark plug replacement, etc. via email as I was in cancer treatment in D.C. Frank responded immediately with clear estimates. He then responded quickly and kindly to a follow-up question, and we arranged an appointment for the following week.This morning I took my car in and was greeted by name. Frank took all the time I needed to explain the work planned for today and gave me an estimate of when the car would be done. I noted an extremely clean and uncluttered repair facility. He phoned first to inform me that there might be an hours delay, and then phoned upon completion. When I returned to pick up the vehicle, he greeted me warmly - yes, warmly and with a bright smile. He took time to go over the invoice, actually made a correction in my favor, and showed me the various parts replaced.It has been years since I have ever used the word pleasurable in a car maintenance review. Wangens has earned it completely!

Ad
Review №19

Friendly knowledgeable staff.

Ka
Review №20

Best car wash! Actually gets my rear window CLEAN! That, and a local customer friendly business! Try it. You will like it too.

Da
Review №21

Heard such great things about this place that I needed to check it out. Nice lobby, great staff and great pricing. Ill be back!

Ma
Review №22

Excellent customer service! My car runs awsome again!! Gave me prices on everything before doing anything. I will definately go back to them in the future!

Ho
Review №23

Great shop! fit me in same day, fast and friendly

Do
Review №24

Always professional service at a fair price. Frank takes good care of his customers!

Sc
Review №25

Have us a free inspection of a vehicle we were going to purchase. Turned us on to a big problem and saved us loads of money.

La
Review №26

Great service, very professional!

Ro
Review №27

Great people, Frank and the guys are excellent

Li
Review №28

We get our company vans fixed here

sh
Review №29

It was okay

Je
Review №30

High prices

Information
9 Photos
30 Comments
4.8 Rating
  • Address:1009 8th Ave SE, Austin, MN 55912, United States
  • Site:http://www.wangenautomotive.com/
  • Phone:+1 507-437-7114
Categories
  • Auto repair shop
  • Auto parts store
  • Car wash
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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