The rolling carts are such a great help and the facility is amazing and I love the locks .I feel my items are very safe and secured

Customer service was awful very short attitude did not greet me, I have rented a unit back in July paid and I informed the clerk that was not moving in until August 26 at that point she should have informed me that you would still have to pay for the entire month weather I was moving in or not, as I questioned her about it she had a really bad attitude with me. I have worked in customer service over 25 yrs and she did not set the example at all. Had I not payed a moving company to deliver my furniture her I would have left. But I will be finding another facility to relocate my items and maybe she need to work behind the scenes

I had a reservation Sunday at 230 and of course I was late...Sharrea was very nice and her customer service was excellent because she couldve said she was closed but she didnt she accommodated me and all my needs..we need more people like her...thank you

Great experience Chirette is great very people person is honest metro has a great asset to the company. Keep up the great work

Metro Storage has a clean facility and excellent customer service. There is easy access and secure locks.

Sherea was very helpful today . I came in not knowing what I needed but she was knowledgeable on everything and the process was quick . Thank you again!

Excellent! Very clean facility and professional.The young lady at front desk, Chirette was so nice and helpful to us. I definitely recommend Metro self storage 👌

Great customer service. Sherea & Sharette we’re excellent.

The two young ladies at Metro storage is awesome! This is my first time renting a storage and they made it so easy. Their customer service is impeccable. The facility is always clean. I have seen a couple of dead water bugs but im Ga you cant help but to see one or two. They fimd a way to get in. At least they were dead🤣 I would reccomend this faciliy located on Floyd Road to anyone. Now they dont play when it comes to collecting there momey. I was a few days later and they kindly sent me an email reminding me of my contract and l didnt have access insode of the facility. PAY YOUR BILLS ON TIME🤣🤣You will get locked out. I havent had a lock placed on my storage because I went right away and paid it. I was out of town so now I will create an account online. I enjjoy talking with the ladies but ummm..Long story short if it was 10 stars I would give it.

Excellent customer service! The staff is beyond accommodating and very helpful. Clean facility; adequate amount of storage space. with controlled units. I highly recommend this facility in Austell!

I meet this lovely young lady that was a great help gettn me a affordable unit . I was her last person and she was about to get off she stayed to assist me and I thank you so much Sherea you are such a blessing. I don’t normally do reviews but I had to for you.

Ive used this storage place twice and every time I have a great experience. The people who work there are friendly and very professional, there are quick and flexible to all of your storage needs. Also the price is great for a climate control storage. I would definitely use this facility again and Ive already recommended them to a few of my friend, family and co-workers.

Lady at the desk super sweet and helpfu

The lady that worked with me today I believe her name is sharell but I’m not too sure anyways she was the best she was very helpful had a wonderful attitude and was just ready to help her customers. I definitely recommend metro self storage they are great.

Excellent customer service! I appreciate the extra storage space.

I highly recommend this storage space. Extremely clean, well kept and professional. Chirette is the employee that helped us and she was more than excellent in helping us pick out what we need. She made the process very easy.

Great experience. Very friendly and professional. Only took roughly 15 minutes. Ten of which was the walk to the unit. Would definitely recommend.

Great storage facility

Very impress with tha facility, staff and price. Love that industrial platforms dollies provided. Easy to move items in and out. Renelle did an awesome job helping me decide which unit I needed. Thanks!!!

Very good

The facility is new and very clean. The Property Manager Chirette is very friendly amd professional. They also have a loading ramp and 2 truck height docks if you bring a moving truck. I highly recommend this facility.

I love this storage space, it is clean and safe. I will strongly recommend this place to everyone.

The manager was very friendly and took her time to answer all my questions. I would highly recommend that people use the metro storage on hurt Rd.

My leasing agent was very professional, informative, pleasant , efficient, enthusiastic and made me feel welcome. The facility was also expressive and well maintained. I am glad I choose metro to store my valuables. Diffinatley recommend the Austell Georgia location. James Swatt.

This facility is kept very clean. The climate control works as it should. The young lady at the front desk went out of her way to assist me in getting some larger pieces out of the sliding glass doors. Thanks Breelle!

Friendly staff! Renelle helped me choose the right storage unit to fit all my belongings! Definitely recommend to anyone in need of a unit!

Amazing staff! Excellent customer service!!!

Clean