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Public Storage
1660 S Abilene St, Aurora, CO 80012, United States
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Public Storage
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Sh
Review №1

I had an amazing experience with Debbie. I needed to downgrade my storage unit and she made the transition easy for me. She went over and beyond for me by not only being able to transfer me to another unit, but she was able to vacate my previous rental transition everything over within literally minutes. She also took her time explaining the new terms and conditions to me as it related to cost breakdown. Thank you Debbie for your providing customer service excellence and working well under pressure, especially since I was trying to avoid paying for 2 unit spaces and needed to transfer same day. You made that happen for me and I thank you much!

Mi
Review №2

Debbie & Jenapher - These ladies had my back on multiple occasions. Big thanks to Jenapher especially, I had lost my keys around the time I was going to vacate, I missed the date to cut the lock and she notified me of the district manager who was on her way to stop by to do it for meShe and stuck around and waited with me at the store during a time she was busy and under some stress from work. It will not go unappreciated. Thank you guys!

ma
Review №3

Debby was amazing at the front office, Thank you for all the help!

Sh
Review №4

Excellent service. The storage facility down the street canceled the reservation last minute. I was in serious need of help. Ms. Rita went above and beyond to help and got us situated. Highly recommended!

Za
Review №5

Debbie was very helpful and walked us through the process of buying a unit 10/10

c
Review №6

Debbie was very helpful and just a nice awesome person. She made renting a unit very easy and smooth. Thank you for being so helpful and sweet.

Ma
Review №7

The Property Manager, Debbie, was excellent. She was very professional, courteous and informative. Great job!

Br
Review №8

DEBBIE WAS AWESOME. GOT ME CHECKED OUT IN A TIMELY MANNER. VERY POLITE AND SWEET 🥰🥰🥰 STORAGE UNITS ARE SUPER SECURED AND CLEAN.

pe
Review №9

Nancy was AMAZING. I called her yesterday about a unit I reserved online and went and saw it today. She told me all about the PS system (app) and it was so easy! I’ll go to her each time I need something!

Fe
Review №10

Debbie was amazing and very helpful. She explained everything and gave me a few options. She has great customer service.

Ka
Review №11

This place is just a joke at this point. We upgraded to a larger unit- there was a special online that we could switch and not pay a new startup fee. The website wasn’t working so we called and The lady would not honor the deal that was being offered online. We asked politely if she could just waive it since she said she is a manager and she declined. It’s not our fault the website was down so she should have been able to do it. On top of it, everytime we go they do not have hand carts to help roll big items. A sign says “carts available for your convenience” but there is only ONE. you have to check it from the front office, during business hours!!! What if there are 5 people there?! We can’t share one. Get more and have them available to check out. Then she had the audacity to tell me I could rent a cart from a Uhaul down the road. I am paying for storage HERE, Why should I be further inconvenienced to go somewhere else? I will keep my storage there for now but I am looking elsewhere because this is just ridiculous. I’ll be telling my friends in the area to be sure not to go here either.

to
Review №12

Jenapher was very nice when she sold me a lock

Ap
Review №13

Debbi the property manager is very friendly and helpful. I appreciate her efforts.

Jo
Review №14

Debbie provided excellent service and would recommend the business

Rh
Review №15

Debbie was great, helped me with my issue ! Shout out to you Debbie!! Thank you Stephanie

Va
Review №16

Mikey is good person help exelent friend I like him

Mi
Review №17

Debbie was very helpful in accommodating my mothers physical needs.

Fr
Review №18

Debbie is an amazing woman that help me out getting my unit and explaining me everything I needed to know really good at what she does..

Ju
Review №19

Debbie assisted us and was quick and thorough with getting us a unit. She was also very kind and genuine, I trust having my things at this facility.

Mi
Review №20

Deb was very friendly and accommodating. We really appreciated her work ethic.

Ro
Review №21

Debbie was very helpful and pleasant! Glad we chose this location. Very clean as well.

Do
Review №22

Debbie assisted me and I could not have asked for better! She went the extra to make sure I got what I needed and knew exactly what I was getting! Very thankful for her.

Be
Review №23

Debbie was super helpful and incredibly professional and even helped to get me a better deal on the first month.

Jo
Review №24

Moving is very stressful, new house, new Neighborhood, New Neighbors, most importantly new furniture! When I walked into the public storage on Abilene and when I came face to face with Debbie… I knew then, the stress and the headache is finally over. Thank you Debbie Again for helping me Store my home!

Sh
Review №25

Jennifer has been such a help to me she goes above and beyond in every thing she does...thumbs up

Ka
Review №26

Debbie was so helpful couldnt have a better property manager!!

Ca
Review №27

Debbie was awesome and amazing she helped me with get a good price and very friendly

St
Review №28

Mike is a wonderful person. He is an extremely important and helpful assistance with all my questions. Thank you Mike, You awesome.

ka
Review №29

Debbie was great and very freindly. Thankyou!!!

Mi
Review №30

Debbie was excellent , she Answered any and all questions and provided solid information.

DE
Review №31

Just Got My unit today and Debbie was really Nice, good job Debbie

Re
Review №32

Debbie was awesome... Great customer service and very helpful... Thank you Debbie!!!

Jo
Review №33

Jenapher, friendly treatment and good service

Ma
Review №34

Mikey did a superb job taking lots of time to go over units and details with me. Highly recommended.

Se
Review №35

New customer here, east set up online with contactless rental. Easy to navigate but I suggest doing it on a laptop. When I came in to check out my unit my access code wasnt working but Mike helped me out real quick when my access code wasnt registering and got me in easily.

Er
Review №36

Mike did a great job helping us with our auction unit. Very friendly guy and great customer service.

Ah
Review №37

Mike helped me so much. I really appreciated the service. Definitely recommending. Thank you so much

An
Review №38

Jenapher was very nice and helpful

Da
Review №39

Debbie was awesome and provided us with quick and friendly service!

Ji
Review №40

I was able to not only reserve, but contract and pay for storage space online. The user friendly website lets you do everything. Even set up auto pay. As soon as I completed the documents the facility manager, Steve, phoned to see if I had additional questions or needed more information. WOW! Not often you receive customer service of that caliber. I went to the facility and Steve gave me a tour, showed me the space I rented and answered numerous questions. Im feeling very good about this transaction and renting at this specific facility. Rates are SO much better than Denver.

Ty
Review №41

Mike one of the best person I talk to here he very helpful and have good patience and will answer all your questions he has thanks Mike at extra space 👌🏾💯

Sa
Review №42

I really like this place so neat and organized. Steven was very helpful, aside from saving me a few bucks, he answered every question I had even the ones I couldn’t think of since it is the first time I use a storage unit, made it super easy and understandable for me, provided excellent customer service. Once I actually got to the facility I felt like I knew what I was doing thanks to such great instructions with gate code access and unit safety and locking up. Place is super clean and feels very secure.

Ca
Review №43

Thank you Debbie for your great work and support

Pa
Review №44

Mike l was absolutely great to deal with made the whole process completely smooth and enjoyable thank you thank you thank you Mike and public storage

Ri
Review №45

Mike is very nice and efficient in his work and very polite need more employees like him

Ro
Review №46

Mike did a very good job pointing me in the right direction. Thanks for great customer service!

Ma
Review №47

Deb is a very helpful Property Manager! Thanks!

ie
Review №48

Debbie- great costumer service

An
Review №49

Debbie was a blessing in making sure i di not lose my storage .

Da
Review №50

Mike, gave good customer service. Was patient and had good communication.

He
Review №51

Very clean reasonable place to store your belongings

Di
Review №52

There was a manager by the name of Mel who helped me so much and made my experience so much easier. He even went far and beyond to call me and make sure everything was good. He also walked me through the agreements. He was awesome and polite as well as very patient.

Be
Review №53

I definitely recommend Extra Space Storage! Clean, climate controlled and the staff, Josh and Steven, went above and beyond to ensure I was happy and taken care of. I’ll never use Public Storage again.

Ha
Review №54

Thank you Debbie.!

Gi
Review №55

Steve was so helpful and friendly. If I didnt have to move so soon, I would have leased the space. He was amazing though!

Qu
Review №56

Mike was a great deal of help today when I showed up to the facility because I couldn’t get up to my unit and he got me plus others that I saw to there unit. I guess they just installed a keypad for the elevator and nobody’s code was working except for Mike’s. Thanks for the help Mike.

An
Review №57

Mike was extremely awesome and took care of me 100 % of the time

Ry
Review №58

These people will auction of your belongings so without thinking twice they are a bunch of crooks so not rent from them or any public storage facility ever!!

Ki
Review №59

Debbie was really nice and helpful when I came. They just recently got this building and for me the transition and they were very helpful

St
Review №60

Debbie has AWESOME customer service skills

Ja
Review №61

Manager Steve was very professional and welcoming. Process to get a rental unit was less complicated then I thought. Whole process from seeing the unit to signing an paperwork took around 10 minutes.

Ro
Review №62

This guy was the best. He took care of all my need and lead me in the right direction. 5 stars for this guy

Ni
Review №63

Steven resolved a serious contract issue I had. He was more than helpful and diligent in making sure I was helped and my issues were resolved. Cant thank him enough!!

Du
Review №64

Josh C , was a great help he went above and beyond. Thanks Josh. For my extra space that I did need. NOT

Re
Review №65

Steven has the best customer service ever . He went above and beyond to make me feel safe with storage of my belongings

Mi
Review №66

By far the best experience I’ve had in renting a storage unit! Steve provided top notch customer service and answered every question I had about billing, hours and equipment to help loading. Really made me comfortable to store my items. Thanks Steve!

Je
Review №67

Debbie is very friendly, knowledgeable and helpful

Ca
Review №68

Mikey was awesome! Such a huge help!

Je
Review №69

The entire rental experience was ridiculously easy and it was because of Steve. He listened to us and was able to exceed our expectations. The facility was very nice and well maintained.

To
Review №70

Great experience, super fast super easy and convenient. Mady was awesome and a big help.

Jo
Review №71

Debbie was a great help!

le
Review №72

Steven was incredibly helpful! We helped us save a lot of $ by identifying a sister facility that better suited our needs. Also he recommended moving services that cost half of how much we were going to pay with another group! Overall excellent service.

Al
Review №73

Exceptional Customer Service, thank you Mike.

Ju
Review №74

This place is a hidden gem! I have to admit that storage had me a little nervous in the first place, but as soon as I talked to the manager, Steve, my mind was at ease! His knowledge, expertise and care is an asset to the facility as well as the company! I honestly didnt know I could be this excited about storage.

Ja
Review №75

Steve is a really great employee, he helped me with all my needs, he helped me get into a unit that was perfect what I have. I will definitely be telling people to come see Steve if they have any storage needs. Thank you Steve. For all your help.

Re
Review №76

Steven A highly experience in excellent customer service, friendly with a high level of skill and knowledge of storage , packing for every need. Thanks for your help

Br
Review №77

The storage unit was clean and well lit. The customer service was excellent.

Pi
Review №78

This is why we came here. Easy, great price,amazing facility. Steven knew we were In a rush, and he did everything he could to make sure we got done In a timely manner. If all Extra space storage have a mangers like Steven,then this company will succeed in all it wants!

Di
Review №79

I cannot praise this place enough! from the first day I walked in to the day I finally moved my things out...everyone was extremely helpful and nice! Shout out to Steven for being so amazing :) would totally use this place for storage in the future! Thank you, Thank you! for everything

Li
Review №80

I am very satisfied with Extra Space Storage. The facility is well lit, clean and secure. The manager, Steven A., has been extremely helpful and a pleasure to do business with.

Tr
Review №81

Very friendly and helpful. Best attitude out of everyone I spoke to today! Very clean facility! More available units then most facilities in the area! I would highly recommend you check this place out if you’d like to store your goods!

jo
Review №82

Great experience checking in and getting a unit. Steve was knowledgeable and explained everything to a tee. Extremely happy with my decision.

Aa
Review №83

I just got a storage space at extra space storage and Jessica Giles was super helpful and kind. She was very informative and was able to give me a bunch of information about which size to pick, insurance policies and materials I could use for packing up. I would definitely recommend this facility. I had a wonderful experience.

Sa
Review №84

Steven has been an amazing help for me through all my stress. I have problems and he has solutions. Took all my worries and anxiety away. Everyone who has helped me in this company has been so wonderful. You guys are the absolute best.

Ki
Review №85

I was very impressed by the look and cleanliness of this facility. Jessica the manager there is extremely helpful very knowledgeable of products and services. I gave them five stars for the price but also for the nice experience.

Mo
Review №86

Was looking for a near by space to store my new business materials. The manager Steven went above and beyond in helping me find the perfect size storage and easiest way to access it as well. Hard to find at first since its located behind other business but still worth the great customer service.

Br
Review №87

Nice convenient location and very clean facility. Jessica was very helpful and answered all my questions. I had to change my reserved unit and she did everything with no problems. Overall, the management is fantastic and I would recommend my friends there.Thank you so much Jessica for your patience and help.

Re
Review №88

Very friendly service and accommodating staff. My move was very stressful but Steve and Delvin were the only part of the entire day that didn’t involve tremendous stress. In fact, signing in and getting my stuff stored was probably the easiest part of my entire day

Ia
Review №89

Extremely nice people! Great prices for storage sizes in comparison to a lot of Denver’s storage spaces. Open for storage from 6am-10pm with locked gates and hidden security cameras!

Ma
Review №90

Excellent facility. Excellent service. Mel was wonderful.

Jo
Review №91

Great place. From the second you walk in. First second I walked in I was greeted. Best of all it was a real person that was there. Not a kiosk or some automated phone system that takes forever to get to talk to someone on the phone but a person waiting to help me out. I was able to get my stuff moved in that day. Clean place with great prices. Glad I found them to help me store my stuff!

Ro
Review №92

I would give 100 ⭐s to Steven and Jessica at this location.. not only are they great at what they do but they go that extra mile for the customers.... any time I had a issue with when I was gonna be able to pay my bill they always worked with me...Ive had a unit here about a year now and they became a part of my family all the way to the point where I make sure I stop by the office a couple times every month just to hang out and talk for 45 mins to a hour to keep that friendship that you can see means a lot to them to have with all of their customers..Ive had a ton of storage units at many different locations and I highly recommend only going to this location and talking to my friends Steven and Jessica.

Ph
Review №93

Public Storage has great temperature controlled units and I feel that my items are kept safe there.

Ma
Review №94

This is the only place you want to store your goods. Steve and his staff are all first rate. The facility is clean, climate controlled and extremely secure. I only hear YES every time I needed to make a change in my storage needs.Visit here for all your storage needs.

Ca
Review №95

Mike Was Great Help

Am
Review №96

Mike d gave good service

Sa
Review №97

I went in to check it out Jessica was awesome. She was very patient when I didnt know what I needed she walked be through all the prices and sizes. Highly recommend this facility. Thanks Jessica for all your help.

Mi
Review №98

Mike was friendly and professional in taking in my payment. Thanks Mike

Dm
Review №99

This is a very nice and clean storage. Jessica at the front desk was extremely helpful and courteous. I couldn’t have had a better experience. I will definitely refer people to this company!

Sa
Review №100

Mike was awesome and very helpful!

Information
8 Photos
100 Comments
4.9 Rating
  • Address:1660 S Abilene St, Aurora, CO 80012, United States
  • Site:https://www.publicstorage.com/self-storage-co-aurora/5426?pid=pslocalsearch
  • Phone:+1 720-900-2453
Categories
  • Self-storage facility
  • Moving supply store
  • Storage facility
Working hours
  • Monday:9:30AM–5PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–5PM
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