user
Ayala Auto Sales
1621 E New York St, Aurora, IL 60505, United States
Appearance
Ayala Auto Sales
Comments
Ro
Review №1

⭐⭐⭐⭐⭐ I now know that I have a auto dealer that I can TRUST named AYALA! I had a no hassle no beat around the bush experience! My mother in law is happier then ever after I brought her into AYALA! I cant wait to get my next vehicle already. Rolando was a pleasure to work with & definitely knows how to get things done! I HIGHLY recommend ROLANDO at AYALA for a 5 star auto experience! ⭐⭐⭐⭐⭐ Thank you....

Ok
Review №2

Took my daughter to Ayala Auto to just look at vehicles. She already had a great down payment and we were given great advice and information that we came back the next day to purchase a car. Gerardo was super helpful & knowledgeable and made my daughters 1st car buying experience perfect. She purchased a 2018 Chevy Malibu. No issues really, a part of the rubber from the back window was detached but we took the car back in a week and they fit us right in and fixed the minor issue asap! Everyone at Ayala was friendly and professional. We are so pleased! We would shop here again and refer others here to purchase!

Ca
Review №3

Purchased a new vehicle here and Gerardo was very helpful in getting me the best interest rate possible. The process was very easy and I got to take home a really good car. Thanks to the people over at Ayala Autos for the great car buying experience. I will definitely be a returning customer.

Kc
Review №4

Sister got a good car and people were nice to her, didnt try and nickel and dime her either

Dw
Review №5

Geraldo and Orlando were very hands on and persistent in getting my fiancé approved! They were able to work with our credit and got the job done. We even needed a little maintenance done and they took care of us with no questions asked and got us in and out! I would definitely purchase again from them and would recommend anyone else to as well! Thank you to the guys over at Ayala great duo for you guys!

Re
Review №6

Very good service, recommended neat prices as neat cars thank you!

ta
Review №7

THIS COMPANY IS SHADY AND TERRIBLE!! They lie, and they are slick! DO NOT DO BUSINESS WITH THEM. I’m going to speak to my lawyer to file a lawsuit against this company

Ta
Review №8

Most blessed experience I’ve ever had. Buying a car is never easy but this company was so honest and helpful. Everyone in EVERY department did everything they could for my family & I to get the car we wanted! Victor as the salesman pulled all strings he could to make everything happen as quickly as possible. This was also my FIRST car buying experience and they couldn’t have took any more stress off my hassle to get a new car. God bless their entire establishment.

No
Review №9

The gentlemen that helped me out were great. I was in and out with a new-to-me car. Go check them out.

Fr
Review №10

The Manager and the Owner are Douchebags, especially the owner. I wouldn’t recommend anyone buy from here at all!

Ma
Review №11

Ayala auto sales robbed me of $5,500. I bought a car from them 4 months ago and the engine locked. They tell me there’s nothing they can do about it. I’m also stuck with a $350 a month car note and if I don’t pay for it then a repo shows up in my name. I’m literally going to have to pay a car note with no car and they won’t help me.

Am
Review №12

Nice ppl and try hard to get deal in your price range 🙂

Ho
Review №13

Great customer service here. Very accommodating.

Ja
Review №14

My son bought a truck here last week and then my daughter bought a car here a few days later. Great guys working here...they go out of their way to help people and also make you feel at home. The cars and trucks are great quality!! A one service!!

Cl
Review №15

Good place to shop for used cars

Je
Review №16

Spent about an hour and half there saw one person who immediately had me fill out an application. Asking to test drive the car we got the key and waited, just like the salesman asked. They then sent out a very nice and professional kid who wasn’t even old enough to drive to ride with us. After the test drive we sat in the waiting room for about 45 minutes. In this time no one came up to us, no one helped us. Throughout the entire experience the most helpful person was the kid.

Co
Review №17

This place is Horrible my sister in law bought a car here and everything went wrong. The ac broke they refused to fix it then said they would charge to fix it. Then the windows didnt work except the driver side mainly The ENGINE LIGHT WENT ON. TOO MANY ISSUES WENT WRONG. I WOULD SUGGEST YOU NEVER BUY HERE I WILL DEFINITELY BE REPORTING TO THE BBB. OVER PRICED VEHICLES THEY TAKE ADVANTAGE OF PEOPLE WITH NO CREDIT WHO REALLY NEED A CAR. DO NOT BUY HERE!!!

Ke
Review №18

Victor Very Professional and happy friendly guy very satisfied!

El
Review №19

They ripped me off sold me a car that had alot issues isued so before u buy a car make sure u check all details when they had said car was perfect when it wasnt and after months they still havent fixed and wouldnt buy no more cars so before u go take a mecanic and tested but there loosing clients for not.being honest about there cars and issued that car has thats why people go to get a good car not a messed car and really dissapointed

Lo
Review №20

Literally waisted over an hour of my day here. I went in looking and ready to buy a car. I waited 30 minutes for a sales person to come out because he was on “break”. When he came out, he immediately wanted to fill out an application. He didn’t ask me what kind of car I wanted, what I was looking for in a car, nothing. In the office, he filled out the application for me (I could have easily filled it out myself but he didn’t even give me the option). He told me he would be right back and an hour later I was sitting there waiting and watching him laugh and talk to everyone else that came in. Zero customer service at all! I felt very discriminated against because I am a African American woman and I came in by myself. I didn’t even get a chance to test drive anything to truly determine if I. Really liked it.....

Ta
Review №21

OMG VICTOR WAS AMAZING!!! THE CAR I WANTED WAS BOUGHT BY SOMEONE ELSE, YES I WAS SAD, BUT VICTOR GOT ME A VEHICLE EVEN BETTER THAN THE ONE I WANTED!!! I AM PLEASED AN HIGHLY EXCITED FOR WHAT I PURCHASED!!! VICTOR NEEDS A RAISE HIS CUSTOMER SERVICE AN EFFORTS WERE OUTSTANDING!!! I AM ONE SATISFIED CUSTOMER. THANK YOU VICTOR YOU THE BEST!!! I WILL RECCOMEND AYALA A MILLION TIMES!!!

Oc
Review №22

Ill take that star back idk how they even got 3 and a half they deserve NONE!, I wont say much cause theres just to much bad things about this place I bought a car here a year ago and im still fixing/ paying for it Ill say it again DONT BUY A CAR HERE PEOPLE!.

ke
Review №23

Victor was very helpful and I will go back and deal with him

Je
Review №24

Great service

Ya
Review №25

I just bought my first car and they made it so much easier for me. They helped me figure out a payment plan as well as set me up with insurance right away. Im very happy with their services so far!

Ye
Review №26

DO NOT BUY A CAR HERE!! The sold me a lemon. I took it back a few days later they said nothing was wrong. I have put thousands of money into it and still paying for the biggest mistake ever..

Ef
Review №27

Super good quality good service and good attention and very OK cleaned cars just bought a 1981 ford mini van witch right now working OK thank you and bless all of you reading this!!

Ye
Review №28

Had a terrible experience with ayala dealer I dont recommend anyone to buy a car etc their,the owner ia really rude he dont care about his costumers all he care is steal his customers money!!!

Ki
Review №29

This place is garbage all the cars may look like good cars but once you buy them problems start within days or a couple of weeks wouldnt recommend this place to anyone.

Be
Review №30

I was there today and I dislike the service from the senior salesman, he was rude to the salesman that was helping me, he came to talk about interest rate, payments and credit without any proofs of my husbands credit report, the truck we where trying to buy was for $11,500 and according to him my husbands credit was low, keep in my we don’t have any proofs about his score and credit report, si at the end he was offering the truck for almost $17,000 financed for a truck they is a 2009 with 160 miles on it, I won’t recommend this dealer at all, my salesman was absolutely great with me I started talking to him since last yr, but we where super disappointed overall with the service in that this location, my salesman works in the other location they have and he arrive to see me in this location but it seems like the senior salesman got bother by that, I guess he didn’t want to loose commission.

jr
Review №31

A very good selection of vehicles

Bu
Review №32

Good used car selection

Al
Review №33

Would not recommend.

Pe
Review №34

These people are scam artist stay away they have ads all over craigslist under private owner and they are apparently a dealership buying a used car is stressful the way it is then you got people like this placing ads and lowing just to get customers in beware if you lie about there listing and about thing in that nature I feel sorry for the people that actually buys a car from these people !!!

El
Review №35

Never again!!!bought car here and gives me trouble all the time

Ma
Review №36

Good prices

Ro
Review №37

Not good service

lo
Review №38

Hard to park

Br
Review №39

Horrible

As
Review №40

Liars!

He
Review №41

It has a very bariable of very good cars 👍

Al
Review №42

Very good service, honest and cars in optimal conditions recommended for anyone who wants to buy a vehicle

Su
Review №43

Very nice cars and well cared for

Fi
Review №44

I recommend this place for when you want to buy your car, they helped me without any problem since no other diler could help me finance a car I had no credit I recommend them to all the people very good service they have

Mi
Review №45

I bought a truck in this diler and I am very happy with the truck, it turned out very good, I had a few details and they helped me to solve them without any problem. I recommend this place for your next car purchases. Very good service, easy financing. I had credit and they released my yukon if no problem I recommend it

hg
Review №46

Very good service Good prices recommended

lu
Review №47

I bought a car in This Place 6 months ago with Mr. Arnold ayala and the car came out very good very good service I recommend them as a good place to buy your car in that trailer

Jo
Review №48

The worst service they offered me at this Dealer! Call for 3 days interested in a truck, they took my data and everything, I told them I would be there in less than an hour! The van arrived and still sold! From what I realized the owner Arnoldo Ayala is a person who is only interested in who can offer more money, and his lost employees should agree so that they do not throw themselves at each other! I do not recommend this place! It is nothing professional! Not an apology asked, the only thing they tried to do was sell me another truck without me to see them said, and you can tell one that only looking for money from customers!

Fr
Review №49

Bad attention from the owner Arnoldo Ayala, that person is well despot and has no education

Jv
Review №50

Very bad service

An
Review №51

Excellent attention! Excellent attention!

Mi
Review №52

Bad communication between employees I do not recommend it at all

Information
2 Photos
52 Comments
3.3 Rating
  • Address:1621 E New York St, Aurora, IL 60505, United States
  • Site:http://www.ayalaautosalesinc.com/
  • Phone:+1 630-898-5004
Categories
  • Car dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Similar organizations