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Walmart Auto Care Centers
2120 US-92 W, Auburndale, FL 33823, United States
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Walmart Auto Care Centers
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Er
Review №1

Fast and affordable. The mechanics are helpful but dont push anything on you like at other shops.

Mi
Review №2

Very fast 25 minutes very pleasant. The Puerto Rican tech guy was amazing with my car was in and out will definitely be back again soon

Ma
Review №3

Typical Walmart Auto center. Staff is alright, dont expect someone to be at the counter 24/7. Wasnt as slow as some others I have visited, but I got there right before a rush of customers. Bay was empty and it went quick because of that I think. Go in the morning if you can for a oil change! 4 🌟 because you cant beat walmarts oil change price for full synthetic mobil1.

Ja
Review №4

They even filled the washer fluid..and my car smells better go walmart😆

Mi
Review №5

I was waiting on by Doris and then serviced with Byrd and Nez and checked out by Kay. They were fast efficient and pleasant! I was surprised at how well things went. Nobody really wants to buy a new tire but they got it done and it was okay. I went and bought my groceries while they were doing it and I was down the road! I walked away thinking man they did a good job! You get a chance I would go with them.

CB
Review №6

No customer service to help you when you looking for car items. I had to ask random person to help me. This is why Im giving one star

Ch
Review №7

The lady who mans the desk is so friendly and helpful!

Zo
Review №8

I am from Puerto Rico I notice there lots of hispanic people working there they were very helpful to me and my husband as we were buying are items store is clean there were hard working people there yes I will continues going there. I want to say Thank you !

jo
Review №9

Horrible service wait time , there hours online state 7am to 7pm . After getting off working s night shift I went to get a simple tire plugged and to go home for my next shift . It gets light outside and the hours are 8 to 6 . This company has no respect for others.

Do
Review №10

Unkempt waiting room,tv & burnt coffee for your enjoyment but still got in and out eventually. Good prices on tires.

Wa
Review №11

Very efficient people with fast work

Ri
Review №12

Didnt get an oil change done because they said it would take 2.5 hours because there were 2 cars ahead of me getting an oil change. So I went to Take 5 where it only took 10 minutes with much better service.

Me
Review №13

Tire center in Auburndale is horrible. Terrible customer service. Tried to put the wrong size tire on my vehicle. Refused to program my tire pressure sensors. I requested a refund for tires purchased and went somewhere else.

Th
Review №14

Great service techs friendly and did good service on oil change lady at counter needs to work on people skills. Would give 5 star except for lady.

Ja
Review №15

Stretch the rims of my vehicle all 4

Ja
Review №16

Great service and prices to match.

Je
Review №17

I needed two new tires and they were very professional and quick.they answered all of my questions with no bs. Thank you.

Jo
Review №18

Great and quick service

Ga
Review №19

Not enough tires on hand

Br
Review №20

They have very good severe

Sh
Review №21

Customer service, communication, and wait time is HORRIBLE. Workers move very slow and they have NO consideration for their customers time. Been here 2 hours waiting for 2 tires! HORRIBLE HORRIBLE SERVICE! I will not come back to this Walmart for car service. I wish I didn’t have to give the 1 star, but the young man who checked me in was nice and the manager did spark a fire under the one worker. So with that, I guess they do deserve the 1 star rating.

Sh
Review №22

You know how I Love My WalmartAnywhere U.S.A.........

Fe
Review №23

Good service

br
Review №24

Had to get new tires for my pickup truck. Shopped all over the place, and wound up going with Walmart for the tire purchase. Also decided to have them go ahead and do the installation. Not only did they do a great job installing the tires, they took care of me quickly, and were very friendly throughout the whole process!

Ad
Review №25

I went to get my two front tires changed and told they were in stock and to just wait. I waited 2 damn hours waiting just for one of the guys to tell me they didn’t actually have the tires in stock.. worst place save yourself time and go somewhere else they could care less not their problem

Br
Review №26

Fast and convenient

Al
Review №27

Luis was the most amazing help Ive ever had with any mechanical needs! He is an asset to your company!! Great personality and really cares about customer service! He is the reason I will be back there!

Vi
Review №28

The best place, always going there for both my cars. Byrd and his crew are doing a great job. Professionals, quality and good time. Thank you guys!

Ve
Review №29

Having these goons touch a car I just purchased, was a grave mistake.A few days after have my vehicle serviced by these professional, the engine blew up. If you need an oil change take your vehicle to someone who knows what they are doing!

Jo
Review №30

Did a good job identifying my tire issue. Guys are not mechanics. But can install tires and balance em properly.

Ga
Review №31

Tires at a great price. .cant beat the prices.

Ro
Review №32

Good service honest

Co
Review №33

Dont go here. They take entirely too long. They play games. They walk from one car to the next very slowly . Taking their time. This place is gauruntee a long all day wait. They act like their taking your car a part and putting it back together. I told an associate I was sick with the flu and all I needed was my battery changed. She wanted me to sit in the lobby for 5hrs for a quick battery change. Why offer free installation if your going to stretch every car out so you really never get the time to do anything to anyone else car. Put it like this. They know Walmart isnt watching how much time they take up and they use it to their advantag so they dont do anything but really walk around half the day on the time clock making themselves see busy when their not. Its a death trap. Dont go here because you might get very angryThey dont believe in great customer service. They just believe in making themselves look busy and never doing any work.

Ju
Review №34

I give two star just for the convenience of the Walmart. But the guys working in the cars, no sence of urgency, you need two hours for oil change. Unbelievable...

Li
Review №35

Got us in as quickly as they could. Did good job. Polite, competent

De
Review №36

Dont got here to get A tire if u plan on doing anything that day I waited 3 hours for one tire. Absolutely no drive to get stuff done even 1 tire then you stand at desk for 20 minutes..worst tire place service ever.

Br
Review №37

Stopped by with bad expectations and walked out extremely satisfied with the service. Tested my battery and changed it in less than 15 min. Great price on a 5 year everstart battery.

Jo
Review №38

The folks who work in this department are nice, professional and its a wonder they have not caught a charge dealing with some of the people.

Zu
Review №39

Luis in automotive center was great! Very informative and friendly..He seems to be an in charge type of guy....

Sa
Review №40

Took an hour to get a tire plugged😞 But the people were nice.

Er
Review №41

The worst phone service from a female at the Automotive Department! Called just to see if they could cut a spare key for my vehicle. She wanted me to come so she could see if she had the key in stock. I explained about 5 local Walmarts checked over the phone without a problem and her store is 40 min drive for me (none of the stores could help...key machine down or had to order key!) She was short and aggressive saying I had to come in and her supervisor not available (I guess if I wanted to complain)! Its probably a training issue but from now on skipping this store if Im in the area (frequently).

Li
Review №42

I didnt go to the Walmart Auto Care.

Mr
Review №43

The staff was very helpful and the mechanics are dope af. It was a legit experience over all.

Le
Review №44

Horrible experience they will charge the piss out of you for a simple oil change just to tell you that you quote on quote signed for it knowing you didnt i said i wanted the $20. Simple oil change didnt get it ..not ever EVER comming back here these people think they are slick word to the wise if you want honest people working on your car you wont get that here

ge
Review №45

Tech was great!

mi
Review №46

Great in and out no long whit.

El
Review №47

Very nice place to shop ur thing u need for ou 👪

Ta
Review №48

Worst experience ever!! When in to get my tires changed and they tell me it will be a short wait there is one person in and they are about to finish up then I am next. Employees were walking around talking with each other when they should have be focusing on getting their jobs done. Three hours later they finally finish my tires. The whole three hours there was zero communication as to their progress. Go into pay and the lady was very rude and acted like she didn’t want to help me. People take your money elsewhere it will save you loads of time.

Ro
Review №49

Terrible wait time. No communication. Techs just walk by, ignoring me while I stand out in the hot sun at the overhead door I was told to wait at holding the work order.

Ch
Review №50

I usually have a 5star for this place but not to certain employees are awesome here but other like the TLC dept manger needs more training.

Ka
Review №51

Dont take your car here. They lied about my battery witch was practically dead, said its testing good went somewhere else and got the truth, none of my fluids are topped off they said they would be with printed paperwork. Will not take my vehicle back.

Jo
Review №52

Literally a den full of morons. Wait for three hours for an oil change only for them to tell me the bolt is slightly stripped so they wont drain the oil out or do anything. Their suggestion.... Go to a different mechanic. Brilliant advice morons.

Se
Review №53

Very messy toilets

ky
Review №54

The wait was long but it was busy as all hell. But great price on a basic oil change

Ma
Review №55

They are always very polite and service is fast 😊

St
Review №56

Had my tires replaced. Very professional and fast service.

Ch
Review №57

Good service. 30 minute estimate for oil change per car.

Re
Review №58

Seem to of waited a very long time just get a tire change.

Ja
Review №59

They got me in, out and bavk on the road after my oil change in record time. Not NASCAR fast but pretty close!

Ja
Review №60

Got tires here. Fair price and friendly Service was in and out in a timely manner .

fi
Review №61

I didnt hate it but extremely inconvenient to need to physically be there for any work order or any payment. Such a waste of time in an era where communication is so available. No estimate on how long it would take and they actually said they were too busy to ever call someone to let them know when their car is finnished. Too busy for a 10 second phone call. So be prepared to be chained to the store or call repeatedly so that maybe someone will answer the phone. I do not blame the employees, they were friendly. Its bad design for service. Walmart has been lacking this for sometime and I should not expect more. Lesson learned.

Ca
Review №62

Great job joesph, chey, and Byrd!!!

Ke
Review №63

Didnt have the battery I needed in stock and customer service was so but nonexistent

Be
Review №64

Very helpful and knowledgeable. Got me fixed and on my way.

Ja
Review №65

I always use Wal-Mart for my oil changes. Theyre busy but so far no problems

Jo
Review №66

Lot of time wasted in the service line. If the service guys would spend as much time working on vehicles as they do jaw jacking at one another it would take little time to get a customer in and out. Overall the workers are rude and conversation with customer is very little.

Mi
Review №67

They were great I was there 7:30am

Ge
Review №68

If you have nothing else to do... very slow

Je
Review №69

Staff are inexperienced. These are the kind of people that leave your lugnuts loose. They took a look at the car and said yea needs tires I asked did you find a problem with the tire,old and dry rotted, that was not the issue at all.

Ea
Review №70

Poor shape !! Out of a lot of oil,filters lots of shelfs need restocked !!!! Not even worth 1 star. Very sad has gone way down hill.

Am
Review №71

Always amazing and even though they are always busy they get everything done quick and ON POINT! :)

Ru
Review №72

The people were very nice and helpful.

Al
Review №73

No help. Needed a battery. Went somewhere else.

Sh
Review №74

Very rude and condescending supervisor. Maybe needs some customer service training. Louis, store manager was not available or I would have addressed issue. I was not only one he was rude to

Ja
Review №75

Fixed my flat quickly.

Ga
Review №76

2hr just to change one tire and service guy dont know nothing.

Gl
Review №77

Terrible coustomer service. Wait time is very bad with NO COMMUNICATION with there customer.

Be
Review №78

Theyre a bit slow and a couple of the employees think they know absolutely everything.

Co
Review №79

One of the best shows in my book

Mi
Review №80

Overcrowded long wait times and they dont work on every vehicle so you better call ahead and ask if they work on a specific vehicle they dont pick a wrench up for anything got to watch them as they will miss things or put things on incorrectly.

Su
Review №81

They found the battery I needed and held it at the desk until I got there.

R
Review №82

Was not good usually the customer service and staff has very poor people skills most employees will see you in need of assistance and wait to see if you go away before you have to go and ask them for help and when they do finally assist you its usually not very good customer service at all employees tend to be rude sarcastic and short with customers making them feel very unwelcome and their business unappreciated and bothersome.hopefully hopefully upper management realizes this soon and start putting a little extra attention into good customer service training for all employees there.

Ca
Review №83

The guys here all ways know what to do

Ro
Review №84

I will never bring my car or refer no one to take their car to Walmart they mess my car up I had to take my car back two days later because it didnt have no oil in it...

Ca
Review №85

Needed an oil change. The wait was long but it WAS Saturday do I expected that. Friendly staff.

Sh
Review №86

Take in took 2 damn long Got there at 9 lyfe at 11:15 And still didnt get Change had my two-year-old with me

Ri
Review №87

Had tires put on my car and didnt have a long wait.

Gr
Review №88

Very fast and friendly

Am
Review №89

Took long time to change the oil no vacuum no clean windshield ☹️👎👎👎👎

os
Review №90

Very good service👍✌

De
Review №91

Took to long and got wrong tire

Pr
Review №92

Helpful Quick Service

Sh
Review №93

Friendly staff and quick service

Fr
Review №94

My low tire light came on after the tire rotation..went back..no one could help me ..STILL ON !!!😩😬

Ch
Review №95

They do good job with tired and oil

Mi
Review №96

Good service and good people

Sc
Review №97

They say one thing on the phone and then tell you something else when you get there

Ti
Review №98

Went to get a tire repaired and it had a slight ring on it from just going flat and they refused to fix it.

Ha
Review №99

These people are beyond incompetent, they lost my lug nut key then acted like it was my fault and wasnt willing to do anything to fix the problem, very unprofessional I will never give them my business again!!!!

Ma
Review №100

Excellent and professional service

Information
12 Photos
100 Comments
3.5 Rating
  • Address:2120 US-92 W, Auburndale, FL 33823, United States
  • Site:https://www.walmart.com/store/718-auburndale-fl
  • Phone:+1 863-551-3473
Categories
  • Tire shop
  • Auto parts store
  • Car battery store
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Planning
  • Quick visit:Yes
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