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Midstate Mitsubishi
810 Washington St, Auburn, MA 01501, United States
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Midstate Mitsubishi
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Ma
Review №1

Oh my God! I love, love, love my new Mitsubishi outlander 2022 and many thanks to the team. Brian, youre the man!No hesitation everyone, this is the best place to get your next car and make it a Mitsubishi at Midstate Mitsubishi in Auburn and thank me later ❤️

Je
Review №2

Just sealed the deal on vehicle #4 from Brian The Lion. Always a great experience. Always going to return. Loyalty is rewarded. We refer family and friends and even strangers to Midstate. Love it there.

Ta
Review №3

We are very happy with our 2022 outlander… Our original car was getting shipped to the dealership but it was taking forever with no exact arrival date so the dealership was able to give us one they had on the lot and still make the deal worthwhile and make us happy!

VI
Review №4

Best car experience ever. The staff was super nice and friendly. They took care of our whole family, including our Dogs!! We got super lucky and are incredibly pleased with this car buying experience. THANK YOU!!!

Ch
Review №5

I have been with midstate a few years now staff is great and they are all so welcoming and respectful I go for my routinely maintnance and all never have I once had an issue will never change my dealership im beyond satisfied with them they never let me down !!!!

Ly
Review №6

I love my new 2022 Mitsubishi Eclipse Cross! Brian is the BEST! He and his team processed my trade in a fast and easy timely manner.

Ta
Review №7

This is my second purchase from Brian and I will purchase from him again and again. He makes the process so easy and quick. He knows what I like and I don’t like and I leave there very happy with my vehicles. Jake spent quite a bit of time with me showing me all that my new car does. He even gave me his phone number in case I had any questions. Mike in finance was also great! He is very knowledgeable and answered all of my questions. This place has a great team!!

An
Review №8

Tina, Bryan, Jake, and everyone else were very helpful. I trust them and i always feel well taken care of. I have bought 7 cars from here over the last 30 years for a reason!

Am
Review №9

As usual Brian, Ray and Jake were top notch. I felt no pressure, no stress. I would and do highly recommend this dealership to my family and friends!

Va
Review №10

The transaction was very smooth and the sale consultant as well.For the vehicle itself needs handset free voice to call out for a 2022 vehicle like this, other than that I’m good with the choice I made.

Ar
Review №11

Brian is a great salesman and more importantly a human.

Ro
Review №12

Love the excellent service. Service guys are awesome! Keep up the good work.

Br
Review №13

Ray, Jake and the entire staff at Midstate Mitsubishi are the professional, kind and patient! This was the best experience buying a car that I’ve ever had in my life! I will highly recommend anyone I know to go to this team for a Mitsubishi!

Se
Review №14

This is our second vehicle from this dealership and we love it! In fact, we have several family members and friends who have already bought from there and we’ll continue to recommend more!

Ro
Review №15

Jenn has done wonderful things with this dealership. Brian the lion and Joey boltz could not have been nicer. They did everything we needed to drive away in the brand new outlander we picked out! These guys even stayed an hour after closing to take care of us. Thanks guys.

Wi
Review №16

Brian Lindsey treated us with respect and listened to us as we described what we were looking for in a new vehicle and sold us one that met our criteria.Jacob Walker was very knowledgeable in your products, and those of your competitors, and provided us with the information we needed to make a decision.Our thanks to both of them for make this a pleasant experience.

K
Review №17

Spoke with John over the phone and he confirmed everything over the phone with me and provided excellent service. The work was done much faster than expected and Im satisfied with the results.

Mi
Review №18

Keith and John are great. I had an great experience during the purchase of my Outlander Sport and also with service. Midstate really proves that the sales team sells the first vehicle and the service dept sells the next 2. Keep up the great works guys!

Al
Review №19

The whole staff at Auburn Mitsubishi was extremely helpful and professional! I would highly recommend to anyone!

Sh
Review №20

******BEST DEALERSHIP AROUND******Awesome service .... Great salesmen!! Brian made my experience as painless as possible! Soo much great customer service... They even went as far as picking me up and dropping me and my husband back off.... They just got 2 customers for life💯💯

Ca
Review №21

Bella, was our sale consultant and she was excellent, professional, new everything about the vehicle we bought and gave us great customer service. She is a 10 in our book!!!

Tr
Review №22

This is my 4th vehicle purchase from Midstate, they never disappoint! Brian was great with the purchase process and Jake was great with the delivery and explanation of all the buttons! 😀

Ni
Review №23

Brian got me a great deal and was able to get me into my very first jeep. Thanks again

Mi
Review №24

Their sales team bar-none best in the business. A cohesive unit that collaborate to get the job done right and get the customers want they want. I tell all of my friends and family in the car buying market to stop by Midstate Mitsubishi. Brian in particular has saved me twice when I NEEDED a new vehicle, one that fits my driving needs and most importantly to me, my budget. Thanks again everyone there.

gl
Review №25

I was very satisfied with the sales and service. They work great as a team!!

Ja
Review №26

I dealt with several different advisers all were eager to assist in helping me decide what course of action and cost of each they took the time i did not feel rushed of the phone. Very helpful

As
Review №27

Joe and Brian are Amazing and they took Amazing care of us thank you for our new 2022 Outlander , very friendly and caring

Sh
Review №28

I recently when in for an oil change and one of the techs recommended a reputable place to get a remote starter for my Mirage. I haven’t tried it yet but was very helpful since I was not sure where to go. Quick service for oil change and was able to book appointment on the day that I wanted

Jo
Review №29

Fantastic experience with the entire team there. Best experience buying a car.Highly recommend

Ke
Review №30

Bella was great! Actually everyone was very accommodating and friendly. Definitely would recommend.

Je
Review №31

Brian the Lion and Jake are amazing. Fastest and most informational experience in my 30 plus years of buying cars. You must go see Brian Lindsey I know everyone I know will be sent directly to him. Thanks Midstate

Ju
Review №32

The staff was excellent and able to get me approved for a car that I love!

Di
Review №33

This was an amazing experience, I was made to feel right at home at all times and the purchase process was extremely efficient and seamless.

Sa
Review №34

Brian the Lion is the best! Ive been buying cars here for years!

Ch
Review №35

This is my second time purchasing a car at Midstate, and I just want to say that everyone there always goes above and beyond to provide the best customer service possible. I always recommend Midstate to my family and friends, and I won’t ever go anyplace else to get a car. Midstate is the best!

Ch
Review №36

Just went in for my first oil change on my new outlander sport. Service dept is just as pleasant to deal with as the sales department. They are definitely helping me decide on where I go to buy my next car. They have made every transaction seamless and problem free.

Ny
Review №37

I didnt have intention of replacing my current vehicle, however received an email from Joe stating they were looking for the make/model of my vehicle. When this offer was given, I inquired about purchasing a newer, more spacious vehicle. I was told that they would find something suitable to my needs. So it took me an hour of my time to drive out to Auburn to only not be impressed by what came next. I met with Joe; he was exceptional; very pleasant; allowed me to test drive a vehicle that would replace my current. I did not have any issues here. Then I met with the finance manager, I think his name was Mike who thought he could swindle me into buying the vehicle they picked. Midstate wanted to purchase my vehicle ( I did not have any intention of getting rid of my vehicle), however Mike tried to make it seem as if they were doing me a favor by low-balling my trade-in amount and increasing the value of the vehicle they were trying to sell me. The problem I had was that this was not the first time I did a trade-in sale before and the fact that these people thought I was dumb enough to actually fall for the shenanigans was ridiculous. I left with my vehicle and told them I was not interested in any further business. To top things off, they ran 12 hard inquiries on my credit report to help finance through various banks. Not once have I ever had one place run 3 hard inquires, let alone 12. So to say the least I am not impressed by Midstate.

Ja
Review №38

It was a pleasure doing business with such competent professionals. And, they made it fun.

Lj
Review №39

Midstate youve done it again!1000% IMPRESSED .... AGAIN!You make buying a car so easy and fun!This is my 2nd experience buying a new car with Midstate.Brian, Jake, Joe, Mike, Ray and Brianna are professional and ontop of taking care of your needs.If Midstate cant get it done for you.... NO ONE CAN! Trust them!

pa
Review №40

Love this dealershipBella Ray and Mike are the best to work with

Ta
Review №41

My Rep Brian and his Team were awesome. Great experience!

Ca
Review №42

Everyone was super nice and easy to work with.

Ta
Review №43

Exceptional experience! Very easy to deal with and everything was done for you. Made everything really painless! Thank you!

Sa
Review №44

Joe was absolutely AMAZING! He did something we didnt expect, he knew of my childs disability and made sure our childs needs came first, I was so impressed with his compassion and understanding of our needs. Joe made us feel important and went above and beyond to make sure we received our new vehicle so quickly as we needed it for appointments. I think Joe and Mike did such an amazing job, that we have already told so many to check out Midstate Mitsubishi. I have purchased and had many car salesman try and throw us into the first choice where Joe walked us through all options. Joe deserves an award for such caring and compassion he showed us, and how much he helped us choose our new family car!

Sc
Review №45

They feel like family to me. Real folk, talking real business.

Na
Review №46

Joe was absolutely amazing Im extremely happy with my vehicle, and the wonderful service that I received I will definitely recommend mitsubishi of auburn Massachusetts and salesman Joe to anyone. The 2022 mitsubishi outlander New design is fantastic. Thank you Mitsubishi for the great service.

Jo
Review №47

Great cars,great service! They really work with you to get the right vehicle at the right price!

Ga
Review №48

Midstate Mitsubishi is best place to buy a car, their clean, helpful, family oriented and always care for all their customers. I highly recommend going to Midstate Mitsubishi to buy a car!!

Mi
Review №49

Brian and the rest of the sales team were awesome!! Our 3rd mitsu!! never any run around, straight shooters, thats so appreciated these days. As long as this kind of customer service continues, and continue making a great product, great service department as well, we will keep coming back.!!! Love this place!!!

Rh
Review №50

Ive been an American car girl for over 20 years and Ray and his staff as well as Mitsubishi coming a long way have converted me!! Always exceptional customer service. Well keep coming back!!

Th
Review №51

Joe and Mike from Auburn helped me and they did a awesome job!The car is amazing! Im really happy 😁❤️

Ra
Review №52

Very happy with this sale ...All involved were very helpful and professional

Me
Review №53

Great experience! Highly recommended for future purchases

Mi
Review №54

I LOVE MIDSTATE!!!! Brian Lindsey saved the day, week, month and year. 3rd car purchased here and will be back when we need another!!! Thank you so so much

Pa
Review №55

Very satisfied. great service

Ma
Review №56

An amazing group of staff. You are very fortunate.

Li
Review №57

Super friendly and helpful staff, very comfortable!!! I love my car!!!! Thank you Brian!!!!! Already recommending friends...

Fa
Review №58

Joseph and Mike were extremely perfessional and helpful

Ka
Review №59

Brian Lindsey at midstate is amazing!!! Best service I have ever had I recommend this place to everyone in need of a car!!!

Pe
Review №60

Yes the team there is amazing how they really go out of there way to get people into a car

Ge
Review №61

Brian Lindsey was great to work with! Accommodated my crazy work schedule to show me what was in my budget on the lot and help get me approved. Quick and professional, I most certainly will but again in the next few years from Midstate. My wife referred me here as she bought her Nissan Sentra here a few years ago and spoke so highly about the amazing customer service and quality of the vehicles. Thank you Midstate Auto for a great experience!

Da
Review №62

Brian and Ray made having to buy a new car such an easy and painless experience! They found me a great car with all the features I wanted, and had me in it and on the road in no time at all. They took care of me and I’m very happy with my experience at Midstate Mitsubishi!

Je
Review №63

They did it the way it is supposed to be done kind, considerate,and timely right to the point have a great team up there happy to be part of the family thanks again!🙂

ti
Review №64

Mike Brian and Jake were awesome. I would highly recommend this dealership to anyone.

Di
Review №65

Best experience buying a car. Mike and Joe were great help. They did everything possible to help me find the car that was right for me. I bought a Mitsubishi eclipse 2020 and I love it. Plus, I get to pick it up all ready to drive the next day. That was awesome.

ni
Review №66

Isabella and the manager was great! Really took the time to understand what i was looking for in my budget very helpful and staff there

Sa
Review №67

Overall I an very satisfied with MidState Mitsubishi. My reason for the service was a recall. The dealership I bought the vehicle from is now closed.MidState is further away but worth the drive. I was welcomed as if I have been there since day 1.Thank you

Mi
Review №68

Very helpful and professional very satisfied with the support and knowledge of all the staff working at the dealership, thanks again for the great service

Je
Review №69

The whole team was very professional, helpful and informative. It was a very positive experience for me and my family.

ra
Review №70

Going to Midstate Mitsubishi has always been an amazing experience! This is now my second vehicle from them and I couldnt be happier! Brian was absolutely wonderful and got me a great deal on a 2020 Mitsubishi Eclipse Cross and Im in absolutely love with it. If youre looking for a great car from a great team, go to Midstate Mitsubishi in Auburn, MA!

Ly
Review №71

Brian,Mike and Jacob are very nice and make you comfortable all the way through the process . They are amazing at what they do. Thank you all for everything.

Ye
Review №72

Great Customer Service!

Na
Review №73

Midstate Motors, staff made me feel welcomed and that my satisfaction was their number one concern! I was introduced to everyone I will be working with going forward.....I even made my first appointment for service!! Transaction was smooth and almost felt effortless compared to other dealerships I have worked with in the past. Very pleased.

Da
Review №74

My wife and I had a great time here. We will recommended this place to anyone

Re
Review №75

I don’t recommend this business. Don’t come here. Bad customer service.

Do
Review №76

Brian The Lion amazing at his job an getting it done, so over the top satisfy with the customer service I will always recommend an be a repeat customer

Je
Review №77

I always receive excellent service at Mitsubishi. I almost always get the appointment day and time I was hoping for, the work is done quickly while I wait in a comfortable waiting area with refreshments, WIFI, and TV to pass the time. The cost is always reasonable and the staff is always friendly and helpful without being pushy. Great all around!

De
Review №78

The whole experience from start to finish was hassle free and very positive . The sales staff and financial department were very welcoming and knowledgeable. I had very little time to find a replacement vehicle due to my prior vehicle being totaled. The stress not to mention the sense of urgency to get a replacement vehicle that I could afford was high. Ray, Bella and the rest of his team were excellent in providing me sound service and I was very pleased with my recent purchase.

Ka
Review №79

I bought my Mirage in Westboro, and when the dealership changed hands, I followed them to Auburn due to their excellent service. Theyre like Cheers!! Everyone knows my name and about my small company. My Mirage has paws on it, as I run Fur Love Comfort Cats. Our cats are working cats and do comfort visits in nursing homes. During this visit, Matt shared with everyone about the time my vehicle was serviced with comfort cat ZoarRose in the car. I had forgotten that we had had some small emergency one day, and they got us right in and checked the car out for me. I dont ever feel like Im treated as a marketing ploy, but that Matt and his team of trained professionals care about all of us, and take all the time needed to treat us like family, while somehow giving top notch service. And yes, I tell everyone about Mitsubishi! This is my second car, and I will always buy Mitsubishi.

Ed
Review №80

Thanks you so much to help me

Je
Review №81

They did it again. Easy to get an appointment at the time I wanted. Service was quick and they did all I asked (plus their standard safety checks). And all that at a very reasonable price!

Ed
Review №82

You have a very capable and informed sales team. Financial end was great

Je
Review №83

There very polite and welco.e u always very nice place to go to get your first or any car there great

Jo
Review №84

Everyone here is friendly. Ive bought two vehicles here. We get our cars serviced here too.

Jo
Review №85

Computer system is a joke. Worst experience I have ever had.

Lu
Review №86

Matt in service rocks! Always so helpful and patient. He took the time to help me and explain what was done and or needed to be done. So glad he is back!

Lo
Review №87

I had a great experience. I have known Matt for many years; he’s always been very nice, professional, and very helpful.

Wi
Review №88

The process was fast take me only 30 to 45 minutes to driving my new car was amazing

Sh
Review №89

Everyone is very nice and professional and super helpful!!

Tr
Review №90

Both the owner Ray and salesman Brian were wonderful to work with. Jake was very knowledgeable with the technology the vehicle offers as well. Great crew at MidState!

Br
Review №91

Brian The Lion is great. Listened to all of my wants and needs. Great price, Love my new Eclipse Cross. Go see Brian he is great. Never will I ever go or send my family to anyone other than him. Thanks

Ki
Review №92

I’m so dissatisfied with this dealer, selling cars with issues. On top of that I call to schedule a service, went there twice they told me they “bought” the parts for my vehicle, it didn’t took them not even 30 mins to fix the problem and still my car has the same issue.Worst experience!!

Je
Review №93

My salesman Brian went above n beyond to get me my vehicle. Very nice gentleman.

Ma
Review №94

Mid state has always been good too me and never had any issues with them. I would recommend everyone to mid state.

Da
Review №95

Joe was great . He was very I knowledgeable about my vehicle. Took time to help me set up my Bluetooth and explained everything.

La
Review №96

Bella was wonderful!

Ma
Review №97

Tina was the best!

jo
Review №98

Service was outstanding. Employees were friendly and professional, answering all my questions. Waiting room was very clean and comfortable.

Li
Review №99

Very professional and knowledgeable!

Om
Review №100

Great and honest customer service.

Information
39 Photos
100 Comments
4.9 Rating
  • Address:810 Washington St, Auburn, MA 01501, United States
  • Site:http://www.midstatemitsu.com/
  • Phone:+1 877-466-5036
Categories
  • Mitsubishi dealer
  • Auto repair shop
  • Car dealer
  • Car inspection station
  • Car leasing service
  • Car repair and maintenance
  • Motor vehicle dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:11AM–4PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
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