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Auto Glass Express
10101 Streeter Rd Ste G, Auburn, CA 95602, United States
Comments
Mi
Review №1

Fast and friendly service that made life easy and came to my house to do the windshield replacement.

Al
Review №2

Great customer service, they do top notch work for a very reasonable price.

Do
Review №3

Super nice people. They got my windshield replaced quickly, and at a good price.

An
Review №4

Do not bring your vehicle to this place! My fiancé chose them because they were cheaper than the leading windshield replacement shop. They quoted her under $270 which seemed reasonable to safelite’s $450. Boy was that a mistake. The initial replacement was done in a timely manor and I thought all was well and we saved ourselves some money. After driving the vehicle on the freeway we realized the windshield had not been replaced properly because it had a terrible vibrating noise. We called the shop and gave them another try to fix it. When the same technician showed up he went on a drive with my fiancé and claimed the vibrating was caused from the roof rack and not the windshield and he tightened a bolt and called it fixed, not even going on another drive with her to make sure it was indeed fixed. The next day I drove on the freeway and the noise prevailed. We called the shop and they resent the same technician! He replaced the windshield with a whole new windshield thinking it was a faulty windshield he used. After replacing the windshield the second time, the issue still remained. Out of frustation, I googled searched top issues after a windshield replacement and within 2 minutes of looking into the issue I figured out what was causing the vibration. I called the shop and spoke with the owner Danielle and we agreed I would bring our vehicle in to their shop in Auburn. With it supposed to be a mobile replacement shop it was a little frustrating having to drive our vehicle from Rocklin to Auburn to have them figured it out there. After inspecting the car they came to the conclusion that the vehicles cowl needed to be replaced and they wanted to charge us $200-$300 for just the cowl because they had to order it from the dealership. Clearly their service technician can replace a windshield but doesn’t know how to do it properly. Very unprofessional. After calling and speaking with Danielle she claims they never typically never replace cowls and that our 2013 Jeep Grand Cherokee’s cowl is bad from old age. If their technician would have address the problem right from the start I would have been less obligated to write the review but clearly they have no idea what their doing. Do not use this shop and save yourself the headache!

An
Review №5

Excellent service and quality. Very happy with the results. Great price. Highly recommend!

Ka
Review №6

My grandson needed to drive to San Jose for a job interview and his windshield cracked when he was washing his car. I called auto glass express and told the nice lady my problem. Laurel said she could get a repair man to my home the next day. He came , on time, replaced the windshield, and gave me some instructions to make sure the glue had time to dry. Was so happy that my grandson was able to get to his appointment safe thanks to the fast service that I received.

Do
Review №7

We have used Auto Glass Express a couple of times now and are extremely happy! Not only are the prices great, the customer service is always top notch! We have never had to wait more than a day for our service and they come to our work or home. I highly recommend Auto Glass Express!

Da
Review №8

2 windshields replaced by them, fast, courteous and great price. I will go back to them again if I need auto glass again.

Da
Review №9

Yes yes yes! I will be bringing all of my Auto Glass business here. Not only were they friendly, they were also easy to work with, FAST, and did a great job! I had a chip repaired on one windshield, and a complete replacement on the other. The technician came to my place of work, and had things done super fast. Great team, great company.

Er
Review №10

Outstanding customer service! The technician was experienced and knowledgeable answered all of questions. I would highly recommend this company for service on your vehicle.

Cu
Review №11

Wonderful people. Great work. Very knowledgable and professional. Pleasure to deal with.

Ra
Review №12

Got that chip in my windshield fixed very quickly. Great service...My state farm insurance took care of it...

To
Review №13

We want to thank Auto Glass for all their great help in getting our windshield replaced. They are very professional.

Go
Review №14

I will definitely use AutoGlass in the future and recommend them to my friend and family. They were quick and speedy.

So
Review №15

A go to for windshield replacement. Super friendly and gets the job done right the first time

Re
Review №16

They bent over backwards to help me get my window replaced last minute. I was really impressed! They saved the day.

Tw
Review №17

Great people and low price

Ti
Review №18

Close by and top notch!

A
Review №19

He was prompt, on time and friendly in getting the window repaired. Very professional.

Information
19 Comments
4.8 Rating
  • Address:10101 Streeter Rd Ste G, Auburn, CA 95602, United States
  • Site:https://www.autoglassexpress.net/
  • Phone:+1 530-268-3838
Categories
  • Auto glass shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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