user
Verizon Authorized Retailer - TCC
Bristol Place, 1230 Newport Ave, Attleboro, MA 02703, United States
Appearance
Verizon Authorized Retailer - TCC
Comments
be
Review №1

My boyfriend and I went to see Al at VERIZON in South Attleboro. He was terrific and we have been going to him for years. He made us laugh, and hes a real guy that will be honest with you and help you and make the whole experience a lot easier. He has a lot of patience and is a very nice man, I am very satisfied with his professionalism, and his friendship, Beverly Roberts and Daniel Pereira

Vi
Review №2

I went into this location last week and purchased a new phone after months of putting it off to avoid the hassle. Chris made the process so easy and fast! He was so kind and really took the time to address any questions or concerns I had. The store was very clean and well organized which is definitely a huge plus. Good job Verizon I will definitely be coming back and huge shout out to Chris THANK YOU! If your looking to buy a new phone or switch providers I HIGHLY recommend.🙂

Se
Review №3

Trinity was super nice, organized and knew all the right information to help me with my purchase! She knew all the good deals, specs of every phone and was very attentive. Would definitely recommend visiting this location and getting assisted by her! Was in and out of the store in a breeze with my brand new phone !

Wi
Review №4

Elijah was fabulous! So helpful and informative!

Ch
Review №5

If you are looking to get a new phone or an upgrade, do yourself a favor and drive up the road a couple miles to the official Verizon store in North Attleboro. Overall, our whole experience was very sketchy here. While in this store to add a line for my daughter, they convinced me to do a free upgrade on my line. They assured me the credits for the monthly payment would appear in 1-2 months, multiple phone calls later, Verizon has basically said I was scammed. The phone number they gave me for my daughter started receiving phone calls and texts for the previous owner and we needed to go to an actual Verizon store and pay to get her a new phone number. They also added additional options and services to our account which I was able to unsubscribe from once I left through the Verizon app, but if I hadnt checked we would have had to pay additional fees on our monthly bill.

Di
Review №6

Came in looking to switch lines from my old provider and Trinity was more than helpful and provided me great help on upgrading my old phone & getting me the best possible deals for myself. Later on I brought my family and she once again came through with her attentive, upbeat and friendly service.

Ta
Review №7

Stopped by to upgrade a phone and Al was a treat! Great service & really funny guy. Highly recommend to see him if you need any help. He made the process super easy and he was very informative.

Ci
Review №8

One of the best experiences Ive ever had at a Verizon before. Al was super nice & friendly. He made the whole transition of changing carriers and getting the new phones quick and seamless!!

Ne
Review №9

Highly recommend this store if you need to get a new phone or upgrade an existing line. The staff was very helpful. They don’t pressure you and make you feel very welcomed.

Br
Review №10

I had an awesome experience with Al at Verizon he was very helpful and informative! When you come in ask for Al!

Ke
Review №11

My mom and I went in to get new phones and Jeff was amazing! He went out of his way to help us with everything we needed. He was super friendly and made the usual annoying process of getting a new phone very pleasant and easy. Jeff is definitely the type of person that you would want to represent Verizons name!

Co
Review №12

Jeff was super helpful and personable for us. He got us set up with the best deal for our new phone and got me a promotion for an Apple Watch. 10/10 would recommend!

Ma
Review №13

Excellent customer service, great product selection, there staff is very attentive and friendly and always knowledgeable about an array of products available to enhance any customers experience with their devices. Also, the place is emaculate, you can eat off the carpets there!

Ma
Review №14

I cant say enough about this location. Jeff is absolutely outstanding. He makes sure you are taken care of and valued as a customer. He makes sure he finds the best solution for your needs. I will continue to come here for my mobile phone needs. The entire staff is top of the line. 10/10!

Do
Review №15

Jeff was great. Working with Jeff was like working with one of our own sons! It was a pleasure working with him. Thank you, Jeff. The Tracey’s.

Ca
Review №16

Jeff was professional, helpful and friendly. He took the time to explain everything to me. In these days it is refreshing to have a patient person. Very helpful. Thank you!

Pa
Review №17

Al helped us out in getting a replacement phone quickly and easily. No weird sales tactics, just helpful advice

Ro
Review №18

Jeff has been fantastic when it comes to helping my wife and I. My wife will need a new phone soon and we will definitely be coming back to this location.

Ro
Review №19

Great store!!Excellent customer service!

An
Review №20

I worked with AL found him to be knowledgeable. helpful over all Great experience helped me seamlessly Switch from sprint to Verizon im going to tell all my friends and relatives to only come here and here see Al

Je
Review №21

Jeff at Attleboro store is awesome he took the time to clearly explain everything and set up my phone and my husbands phone up also!!Great worker

Ed
Review №22

Have been going there for years. much more than sales, actual customer service. staff always reviews plan, ways to save money, upgrades and more. also very knowledgeable on all aspects of the products.

El
Review №23

Great store to visit. Eli did great helping me get my new phone!

Ra
Review №24

Al and Jeff are both very personable, professional, and knowledgeable. Good place to obtain answers to puzzling phone issues!

Jo
Review №25

Great service from Jeff made it real easy for me to switch from my old phone.

D
Review №26

I had a wonderful experience at this Verizon location. Al was very helpful in getting me a new phone and he was so personable and nice. Shopping here today gave me a sense of normalcy and restored my faith in humans. Al was great to work with and very knowledgeable! Make sure you ask for Al!!!

Ka
Review №27

Jeff was fantastic. Nice and easy as well as quick.

Pa
Review №28

I was a little nervous about getting new service on my phone but Jeff made it quick and painless. He explained everything to me so I could understand and Im already out the door with my phone and great Verizon service from a great Verizon employee!!

Ma
Review №29

Jeff and Evan were a great help ! Very accommodating, experienced, and polite. Unhurried and informative.A true pleasurable experience for an old guy inexperienced with new technology !

St
Review №30

Jeff was wonderful. Big help in purchasing new phone.

Ca
Review №31

Jeff went above and beyond when I upgraded phones. He is very knowledgeable and patient! Just a great guy! Excellent customer service!!

Pa
Review №32

Jeff was fantastic. Helped me get my Apple ID password reset and saved me money on my account. Highly recommend this location.

Ru
Review №33

Awesome. polite knowledge and a pleasure to work.with

ro
Review №34

Jeff was really helpful. Was great as always. Helped my wife last time and now helped myself with a new phone.

Ju
Review №35

Great service by Jeff, was really happy an pleased when I left the store👍

Ja
Review №36

Jeff has handled numerous issues and has always done so cheerfully and without any problems. This is especially true when Ive been exasperated with Verizons on line and phone customer service reps. When they were unable to handle the problem, Jeff was.

Jo
Review №37

I went in the other day to upgrade my note 8 to the note 10+ and Al made the transition as easy as possible. From accessing my account, to learning about my new phone, to purchasing a case and headphones, Al went above and beyond. Even knowing I walked in right as they opened. Highly recommend stopping by and seeing him. Thanks again Al!

Da
Review №38

Al was super helpful and accommodating when I came to upgrade my phone..he was able to address every single one of my needs in a timely manner. I will definitely be back to this location for my future phone/internet needs 👍🏼

Co
Review №39

Great store

Ma
Review №40

Awesome service, actually saved me some money.

Va
Review №41

Jeff was an excellent salesman!! He took the time to explain all my questions! He was very professional and courteous! I would recommend him to all my friends!

Ja
Review №42

Wasn’t sure what I was looking for and AL helped me find what I needed and explained how to use the product and helped put my screen protectors on for me set me up with the warranty online. Was very friendly and made me laugh, great guy !!! Shop with AL .

Ja
Review №43

Best service Ive ever received in this industry. Jeff has been working with me for the past few days getting everything straightened out. I even offered him a job working with me and my son thats how impressed I was with his customer service skills.

Ka
Review №44

Elijah wonderful and fixed my phone without a problem. really love this store! I am gonna come here from now on instead of the north attleboro location!

Ke
Review №45

Daniel was a huge help fixing my phone . It wouldnt charge and he cleaned it and now it does . Ill definitely be back to this store when I go to get my new phone

Jo
Review №46

Great fast service

Rh
Review №47

I wouldnt waste my time there .TU

Ch
Review №48

Jeff was so lovely and helped with everything.

Fl
Review №49

I went to Attleboro store and found my new friend: Mr. Al. What a great example of to treat a customer. Regardless of my troubled phone, he was very patient and calm. It was a real pleasure spending time, trying to resolve my old fone issues. A very good conversation in the process.

Ba
Review №50

Fantastic help from Jeff today.

Co
Review №51

We had a great experience and Jeff was great! He was very helpful and knowledgeable. The whole team was fantastic!

Ja
Review №52

Jeff was our Sales Representative and was excellent, extremely knowledgeable, and helped us make decisions about a buying a new phone for myself and my son. We are very excited and pleased to have fun with our new phones and accessories!

Gi
Review №53

I was on shift with my client and he wanted a new phone. His power of attorney goes to this location for his phone. Personally myself, do not have verizon..I was there with my client but the manager Jeff,made the experience awesome for my client and I. Jeff made things very easy on my client as he has special needs. He was very friendly. I would highly recommend going here! As I said I do not have Verizon myself but just by speaking with Jeff and him being respectful and friendly, it made me consider switching companies!

Er
Review №54

Switched carriers. Staff made it seamless. Great service.

Ma
Review №55

I was in your location on Friday 8.23. The gentleman that assisted me was too interested in watching what was on the TV. The whole location smelled of marijuana. I went in to get help with my phone and based off of the way the store smelled, the associates appearance and how I was being ignored because I was not buying anything made me walk out. I will not return to this location as this is not the first time this has happened at this same location.

Br
Review №56

The place is a little difficult to find but glad I came here . A friend of mine came to this location and couldnt get over how friendly the people were . Not to mention no wait. So anyway I figured I would go see what all the hype was about . I came in to upgrade my phone and was glad I did . The guy was super helpful and knew what he was talking about. There was a wait of only 5 minutes of that and the transaction was quick . I got a bunch of stuff for my new phone super cheap. Some sort of bundle deal . All my stuff was transferred. Now I see what she was talking about . Will definitely tell my friends about this hidden gem .

Pe
Review №57

Had a Motorola that broke and Dan helped me get a new phone. They didnt have a Motorola so I got a Samsung and I couldnt be happier .

De
Review №58

Every time I go there they are very friendly and helpful.

Ke
Review №59

Jeff was amazing. Very professional and very knowledgeable.

Al
Review №60

I went to Verizon with a phone issue. My phone was almost 2 years old the older man behind the counter gave me a couple of options on what to do I decided that getting a new phone was my best option so I got a new note 9 case screen protector and I love it . My wife is going to need a new phone soon and I will definitely go back to him he transferred everything to my new phone when I left I just felt like I had a great experience all around

Li
Review №61

Jeff helped me so much getting a New phone thank you

Ju
Review №62

I came to verizon to the south attleboro store. Al was very helpful and answered all of my questions

Su
Review №63

Great place to go to for Wireless help. Minimal wait. Minimal crowds.

Ta
Review №64

Jeff was really helpful and got my husband up and running quickly with a great new phone!

DJ
Review №65

I walk into the verizon store and the customer service was on 10.The customer service of AL was very refreshing, professional and informative. I left the store with more than I intended.

Lo
Review №66

Jeff was awesome very helpful and answered all my questions

jo
Review №67

Great service this morning from Jeff. Was helpful with every aspect.

Ch
Review №68

Jeff was awesome and helped my mom and I alot.

Ra
Review №69

The best experience Ive ever had at a Verizon store . I usually go to the one up the street and decided to give this one a try . I came in to ask a few questions and the person who helped me ... who happened to be the manager .. not only answered my questions but helped me save money on my plan and I got a new phone . He took the time to show me some new things on the phone and made sure I was comfortable with it . I happened to come by when they we re giving away free coffee and doughnuts.. so that was a plus . DEFINITELY recommend going here over the other one up the street .

Ge
Review №70

Great experience with Jeff helped me set up my whole phone

Ta
Review №71

Great service !! Love love love the manager there .. Dan is always helpful and doesnt pressure you to buy unwanted things . I go here to pay my bill , get help and a new phone .. my only Verizon store Ill ever go to

Ch
Review №72

Jeff was very patient and helpful with this novice user.

Co
Review №73

Did not listen me about update free. Tried to sell me newest phone at over $200.00.

An
Review №74

Went here to get help with a virus on my iPhone and Danny was a huge help !

No
Review №75

Jeff was awesome with everything.

Ke
Review №76

Unless to even have the store open when theres ALWAYS only 1 employee on. Tried to go in and pay my bill and ended up walking out 20 mins later without paying it because it was taking too long.

Pa
Review №77

Got 2 new ph8nes for me and my wife . Best people for help. Im glad I left boost and switched . These guys are great

Ca
Review №78

Good people that give good service. Will recommend this location to everyone . Best experience ever .

Da
Review №79

Amazing staff very helpful people definitely recommend with your phone needs definitely going back when i decide to upgrade

Ca
Review №80

Jeff was very professional and helped out in a big way. Answered all my questions.

Do
Review №81

Jeff was great with his service

an
Review №82

Jeff was really helpful with the process of buying a new phone and loved the tablet idea. He set my phone up and everything.

Ch
Review №83

Jeff was very nice and helpful

Jo
Review №84

Very good and knowledgeable.

Fa
Review №85

I went in there for a case for my daughter and ended up switching over to Verizon myself due to the great sales pitch that actually came with a better deal. Great customer servicd

Fr
Review №86

Jeff was very helpful and efficient

Na
Review №87

Jeff was very down to earth and and informative.

Gl
Review №88

I would never ever go back to the store ever again I actually dont have Verizon anymore because of the rude and ignorant of this place we try to a few months back get the free Chromebook you got as part of a promotional they made it so hard for us to get it in the lady that runs the Atwells store is very rude and ignorant I will never ever deal with this company ever again

Va
Review №89

Pushy sales associate... Do not recommend.

Ju
Review №90

Was a great experience the manager was patient and knowledgeable about the products.

Ke
Review №91

Great service in and out quickly very pleasant group

Ke
Review №92

I was offered a promotion on the Samsung Note 9, buy one get one free. I accepted the deal, but the dishonest salesperson put the deal through my account as a purchase of 2 Note 9s that cost a $1000 a piece. Luckily I decided to look at a bill summary before the 14 day return policy was over. TTC employees kept telling me I would see the charge for one of the phones drop off after 3 billing cycles and become a credit. Verizon corporate told me thats not true because I was not qualified for that promotion and will be paying full price for both phones. I struggled with TTC for a whole week before they finally refunded my money without charging the tremendous restocking fees right on the last day of the 14 day return policy. . This store is near Market Basket across from the train station in Attleboro Mass.NO, the issue isnt resolved. My wife and I went into the store because our phones were over four years old and needed to be updated. We weret planning on the Note 9s because I knew they were $1000 phones. But when the salesman says, buy one get one free, that changes everything. To have 2 of what may be the best phone available for only $1000 was awesome! So because of that promotion, we went with the Note 9s. The problem was, your dishonest salesman didnt give us that promotion. HE LIED. He put the phones in my account for the full price of $999.00 each. If I wouldnt have checked my account before the 14 day trial period was over, we would have been responsible for the full $2000.00. Sure we got out of the deal, but it took 6 days of disputing it with the store employees. So now the buy one get one free promotion for the Note 9 is no longer available. Because of that dishonest salesman, we missed a good opportunity to have Note 9s. It was after 9/5 before I saw he screwed us, so the promotion had ended. You call that resolved??? This whole issue was really really WRONG. So much for the TTC customer care team. Were stuck with our 4 year old phones now after all that. Well still have to be upgrading them, but it wont be at TCC.

Fe
Review №93

They didnt have kiosks there.

Ke
Review №94

The team there is pretty solid. Its always a great environment in there.

na
Review №95

This store is a failure. I came in for customer service, they said there is no customer service available on holidays or sundays. All 3 people working (1 was manager) said there is no customer service available on Sundays or Columbus day, everybody needs a day off. umm.. what? They said nobody is available on the 1-800 # for me, &there was no other number I could call. Went to store 2 miles up the road, they laughed and laughed at what I had gone through, & immediately I was helped and solved all my phone issues. This store is horrible.

De
Review №96

Very pushy& rude. Also dude smelled bad.

Tr
Review №97

Horrible service. One employee at any given time. Slow like they want you on T-Mobil.

Ch
Review №98

Thank you for fixing my husbands phone

Da
Review №99

Super friendly staff and very knowledgeable. The only Verizon store I’ll ever go to !!

Lo
Review №100

Use to have a beautiful lawn of a Holiday Inn here. Now look at it!..

Information
11 Photos
100 Comments
4.3 Rating
  • Address:Bristol Place, 1230 Newport Ave, Attleboro, MA 02703, United States
  • Site:https://locations.tccrocks.com/ma/attleboro/1230-newport-ave-bristol-place.html?y_source=1_MzIzMTkwMi03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 508-761-5015
Categories
  • Cell phone store
  • Electronics store
  • Internet service provider
  • Telecommunications service provider
  • Telephone company
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–7PM
  • Friday:Closed
  • Saturday:10AM–8PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
Similar organizations