user
Rent-A-Center
287 Washington St, Attleboro, MA 02703, United States
Appearance
Rent-A-Center

Comments
Sh
Review №1

Waited all day for a call back for my information so that you could call my references to deliver my stuff tomorrow, never received a call back, you took my payment had me cancel with aarons to leave me waiting knowing that I needed my stuff tomorrow that was why I went with you? Please explain why lie to customers ?

Ja
Review №2

Do not utilize this store. They harass you days before your payment is due at the end of your contract. You tell them something is broken and they say they will get it fixed and then you wait months for their service person to come fix all while they continue to harass you for your final payment. My loveseat and couch both broke at the end of my contract. I went ahead and made my last payment under the promise from Jason that my issues would be fixed. Well, now I’m being told that BC he didn’t include the loveseat in my complaint that it is not getting fixed and I am responsible. Yeah, it’s great that you can get what you need rather quickly, but you pay almost twice what the items are worth by the time it’s said and done and the bottom of the barrel employees there are just miserable people and barely a step above a debt collector. Avoid them at all costs. Go with Aaron’s if you need a rent to own. They have better service and better quality items.

Ma
Review №3

I’ve got to say that this location gets it done... and Jermaine is the Main Guy to work with, he’s always looking for the best deal for the client

Sa
Review №4

Been dealing with Jason and his crew for 18 yrs. Never had a problem

Je
Review №5

Staff here is great! Very friendly and energetic. Keep up the great work guys.

Ra
Review №6

Had the living room set that I could not find anywhere else !

an
Review №7

Frank was very professional and helpful great customer service I wasnt feeling well that day but he was very patient and helped me get the items I was looking for thanks Frank [Antoine]

Er
Review №8

I needed to rent another table for the holidays. My wife had called to inquire about an online rental order. She spoke to an associate named Derek. He said he did not see the order on their system and would call her back within a half hour. He never called so I personally went down there two days later.When i arrived, many staff members were just sitting around and I asked for assistance. Derek was sitting and eating and came over and said, oh yeah, I remember your wife called. I then said great can i pay for our order she had placed. He then said he didnt have the table available. He offered two pub style tables. I declined. He then called a few other stores and they didnt have any either. Once that failed after alot of discussion about why did it show available. He then said we have one, but it is missing a chair. I said.thats fine I couldnt believe we had gone through all of the wasted time.I then set up delivery. When the table arrived it was very damaged and one leg was broken. We made due obviously covering it with a table cloth.My wife called to schedule pick up of the table and decided to speak to manager regarding our experience and the same associate Derek came to the phone and continued to deny the whole situation claiming that I myself her husband was told about the damage of table and the manager Derek proceeded to get upset and told her maybe she should talk with her husband cause he lied and that he came in the store and said I Dont care what you give me I just need something to satisfy my wife then told my wife maybe you should check your husband and that we need to communicate better, which then caused my wife to get angry and was so insulted. Derek is by far the most unprofessional manager or associate that we ever had to deal with. I would never recommend this place or location. Staff does not returns your call, Staffing is disrespectful, Products are horrible and cheaply made and the 2 hour window timing of delivery was and hour and half past the time promised. The kids that work there have no customer service skills. Seems to be more of a social hang out for staff than a professional work place. I will never use Rent-a-Crap again!

St
Review №9

Been a life long customer for over 10yrs. Had some pretty big packages paid off. Down towards the end now on other things. I will not be back ever. Attleboro store closed where customer service was a 5 starr. Got transferred to south attleboro and very poor service. Ive always paid and if a week late would show up next. These guys act like 1 wk is gonna break them. Always calling and out comes the attitude. Miss attleboro location and the employees there. Sorry rent a center but youve lost a gd customer. Im just a small buisness owner that works with my customers and take care of them if needed. Sometimes people wouldnt have the repair money and id let them come back sometimes up to 3wks .... Far more than a wkly payment but never called every day or gave attitude.

An
Review №10

The guys there ate awesome thank you fir all your help 👍🎉

Ti
Review №11

Excellent customer service at RAC! Great selection of inventory!

de
Review №12

Great kind, understanding, and knowledgeable staff. I’d give 10 stars if possible.

Di
Review №13

You can get what you need right away and they take care of you

Da
Review №14

Best store in area

ro
Review №15

Rude and unknowledgeable about most products had to call corporate cuz I got attitude from staff I asked for a refund!

Be
Review №16

Dont trust any rent a center not just this one

Am
Review №17

Great

Gu
Review №18

Good prices

co
Review №19

Great to work with

DK
Review №20

Bunch of a.!ss.!holes

Information
23 Photos
20 Comments
3.6 Rating
  • Address:287 Washington St, Attleboro, MA 02703, United States
  • Site:https://locations.rentacenter.com/massachusetts/attleboro/287-washington-st/?utm_source=google&utm_medium=organic&utm_campaign=localmaps
  • Phone:+1 508-761-5090
Categories
  • Furniture rental service
  • Appliance store
  • Cell phone store
  • Computer store
  • Electronics store
  • Furniture store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:9AM–6PM
  • Friday:Closed
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Similar organizations