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Total Garage Care
2451 Cumberland Pkwy SE Suite 3955, Atlanta, GA 30339, United States
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Total Garage Care
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M
Review №1

Professional, fair, and polite. I will call them again and refer to everyone that I know. Ecstatic by the work on our garage!

Al
Review №2

Total Garage was a recommended company by my neighbors in the subdivision. William was great! Scheduling the service online was quick and easy. I was surprised at how quickly I was able to make an appointment that fit my schedule. I will use Total Garage again in the future.

An
Review №3

I saw the van in the my neighborhood and gave them a call. The team was very helpful and replaced my garage in a reasonable price and time. Great customer service too. Highly recommend to others!!

Po
Review №4

Total Garage Care came out a couple years ago and repaired the garage from a broken spring and we have not had any trouble from it since.Then all of a sudden the garage would not close properly, so I called William and he said just send me some picture of what you see and I will see if we can fix it over the phone. Saved us on the repair call and inconvenience on them make another trip out. I would definitely recommend their services to someone else in the future. Thank you so much for you professionalism and time to assist.

Su
Review №5

I am thrilled with the work done on my garage door - these guys are GREAT! Incredible service too - i got same-day service with advance notice of their arrival time. Will definitely use them again the next time anything goes wrong with my other garage door ☺️

St
Review №6

William is an absolute LIFESAVER! First of all, he answered my phone call right away. He was very personable and professional and accomodating. I called later in the day with an emergency and he came by first thing the very next morning. He did a wonderful job getting my garage door reattached and operational again and his price was incredibly reasonable. I am a big fan of supporting small businesses and this is one small business I am proud to recommend and will definitely be referring to friends, family members and clients in the future.

Ro
Review №7

We called the evening before and got on the schedule for early the next day. The serviceman called ahead of time, showed up promptly, explained and priced possible repairs, and fixed our broken door quickly. Outstanding service!

ch
Review №8

William showed up quickly and had the repair done in no time. Good work and affordable.

J
Review №9

This is officially Our garage guy! He was prompt, professional, relatable and made us feel engaged throughout the entire repair process!! Reasonably priced!!

Pe
Review №10

William is a top quality professional. He was the second garage repair company I called, but from now on he will be the first. The initial guy I used charged me more money and the problem reoccurred in just 2 weeks. I called Total Garage Care and William came at the scheduled time, fixed my problem and it has stayed fixed. He was very knowledgeable and did not try to cut corners. I highly recommend for any Garage door need.

Er
Review №11

William was very knowledgeable, respectable, and professional. Great experience dealing with my garage! Needed to replace a spring and keypad and he replaced it with no problem. And as an added bonus he helped me reprogram my clicker with no complaint.And the price was right after comp shopping. Highly recommend!

Je
Review №12

If you need your Garage fixed I highly, highly recommend Total Garage Care. They came next day, they were so kind, polite, helpful, affordable, reasonable and fixed everything we needed in less than an hour.

T
Review №13

Prompt and professional response time. Dependable and great work

Pe
Review №14

I did NOT expect that my inquiry call in the morning would end up with a fully-completed double-garage motor replacement by the end of the day! Excellent, quality work done by knowledgeable, friendly and punctual staff — I highly recommend them.

Ma
Review №15

Very professional and communicative! They did a great job installing two new doors and motors.

Te
Review №16

Will was the best!!! Great customer service and was very patient and understanding . I highly recommend this company. They really do great work. 10 star review if I could.

L
Review №17

Will use this company again. Highly recommend Total Garage Care.

Be
Review №18

William with Total Garage Care was incredible! He was very professional & responsive was able to squeeze us in at the last minute on an early Saturday morning.Friday night our garage door coil snapped and my car was trapped in the garage. Of course it was horrible timing as Saturday was my sons birthday & multiple tournament games. William came out early and saved the day. He was able to quote a price upfront & was reasonable. He had the door quickly working again. Will use him again!

Me
Review №19

Super quick and professional! My door had been hit causing several of the rollers to fall off the tracks. It was fixed in under 30 minutes and less than $100.

ra
Review №20

The guys showed up and replaced my garage door spring. In and out in under an hour.R Jones

Le
Review №21

Great customer service, and reasonable pricing

Je
Review №22

I’m so glad I came across Total Care Garage. William did an excellent job of installing a new garage opener. He was very knowledgeable about the equipment, arrived on time and completed the job without any issues. I highly recommend Total Care Garage and I definitely will use them going forward.

Cy
Review №23

I highly recommend William of Total Garage Care! He was very professional, courteous (wearing mask and shoe coverings) and on time! When my dad offered to do some of the work to save me money, William sent a video showing how to do the work and offered suggestions of where to get the part. This is above and beyond and in this day and time, that is very rare! He was such a pleasure to work with! I will definitely be calling William for any garage door issues and recommend that you do too!!! Be safe and healthy! C

Ch
Review №24

My family highly recommends Total Garage Care! William was incredible. Excellent service! Great pricing! We cant say enough good things about him & his company. Thank you for all your help William. We will definitely call you again if we need help with our garage door. Highly recommend this company.

Ch
Review №25

Total Garage Care was very professional and able to fix my issue quickly. The wires for my sensor were constantly disconnecting after years of diy repairs. William was able to connect them so we won’t have the same issue ever again. We were also able to get the rubber t-track tubing replaced after 15 years of wear and tear. TGC provides a wealth of knowledge and information about home owner garage questions. Thanks for all your help!

Ad
Review №26

They were incredible, straight up. I was in a bit of a dilemma as we needed to replace the top panel of a garage door on our house, but the manufacturer didnt make them anymore. Our service technician was on-point in his arrival, communication, and extents he took to get us all the info we needed. He repaired our garage door and it looked like brand new again. I am going to have these guys install my garage door machines at my new house we are building, they were a 12/10

Ju
Review №27

I got so lucky when I called William at Total Garage Care! He was able to fit me in same day, was incredibly knowledgeable, polite and efficient. I’m so happy to have him as my “go to” garage repair person! I highly recommend!

Ke
Review №28

I was so fortunate to have stumbled upon Total Garage Care! To have already received quotes from two larger garage door companies, the third web search was the charm. I called and spoke to William on Wednesday and he was ready to come on Wednesday! William was professional, courteous, and did not hesitate to explain where/why my garage unit was malfunctioning. In actuality, he answered my questions without me having to ask! Furthermore, Williams competent and honest service revealed that, in fact, I had narrowly escaped previous attempts by other companies to up-sell me! His prompt, informative, and reasonably priced service visit left me beyond satisfied. I have already spoken the highest praise of Total Garage Care to several of my friends and will not hesitate to contact them should future issues arise.

Ke
Review №29

William was the BEST! My torsion spring broke and he came out the same day to fix it! So kind and good at what he does! We felt so comfortable with him in our home and he did excellent work!

To
Review №30

Will with Total Garage Care is the person to call if you need new garage doors, repairs or replacing an old unit. He installed new doors several years ago and just last week he replaced one of my very old motors. He is knowledgeable and does not push to sell anything. He offers the best quality products, the best customer service and is an all around great guy! You won’t be disappointed. I wouldn’t call anyone else!

Ti
Review №31

Totally professional company. I couldn’t be happier with their results. I called William yesterday afternoon and he arrived first thing this morning to repair my garage door. He pays attention to detail and makes sure the job is done correctly. I highly recommend this company to anyone that needs new garage doors, spring replacement, garage door opener, garage door remote, or anything else that has to do with garage doors. Thank you again for your service.

Ri
Review №32

William was fast and courteous with the repair for my garage. It was 9am on a Sunday morning when I contacted him, he was at my home and complete with the repair by 12:15pm. I would highly recommend him to anyone needing garage door repairs!

ze
Review №33

Good customer service, fast respond and quality job. Thank you Total Garage Care ( Will).

Su
Review №34

William did wonderful work on my garage door! The builder had put weak support brace on our wall not properly supported with only nails rather than screws which ended up separating from the wall. William quickly identified the problem and fixed it for a very fair price. I no longer have to worry about it falling down on my girlfriends car. Thank you!

Ch
Review №35

I cant say enough positive things about William and total garage care. He is just simply outstanding, and an extremely nice guy. Fixed both the garage doors, springs, tension bars, lubricated the wheels, and they are working BETTER than new. I cant even hear them open they are so quiet! Thank you William!!

He
Review №36

I scheduled the appointment online and got a quick response for exactly the time I requested. When the technician William arrived he was on-time, kind, and efficient. He identified and explained the issue and the exact cost of the repairs. He had the parts required on his truck and completed the job in an hour for a reasonable price. Great service from knowledgeable and kind people, I highly recommend Total Garage Care.

An
Review №37

These guys were super fast they met me within 20 minutes and had my wireless garage system setup within 2 and 1/2 hours. I would definitely use these guys again.

ka
Review №38

I called TGC at 745pm when my garage spring broke and William was here repairing it at 8am the next morning. He was knowledgeable, efficient, and very pleasant. He even swept out the leaves at the entrance of my garage. I would recommend TGC to anyone.

Al
Review №39

I called and spoke to William who ended up coming after hi shift ended to repair our garage door day of! He was very sweet as intelligent. He also spruced up the rest of the garage bolts that had nothing to do with the issue. Our garage is back up and working better than before! I highly recommend this company to anyone who needs assistance!

Ta
Review №40

My two wooden garage doors were fine except for the board that touches the ground. Those boards both began to rot. After several estimates (one of which was off-the-charts CRAZY), I got in touch with William at Total Garage Care. He came to my house to assess my problem. He said that they could not replace just the bottom board but that he could get the entire bottom section. He gave me a price that included parts and installation which was SO reasonable (actually hard to believe after what other companies had estimated). Being a penny-pincher, I asked him if I could do the installation myself and just pay for the two new bottom sections. He said no problem. He took measurements and told me that he would go to the supplier the next day and check the measurements against the new bottom sections. The next morning, he called and reported that they were the same. Two hours later, he was once again at my house with the two new bottom sections, new hardware and rubber to go on the bottom of each section (where the door touched the ground). Now, I can take my time to caulk, paint and install. Will saved me a lot of time and $$$. He is really a good guy.

su
Review №41

William was absolutely wonderful & professional...a true lifesaver! Thankful I found this company.Check these guys out!

Ki
Review №42

My left garage door was randomly opening throughout the day and would not close when i pressed the button on my garage door opener. I called Total Garage care and Will came out and fixed my door in a few hours. He also upgraded my opener to a more modern version. Will had a great attitude and was open to any changes I wanted. I recommend him to anyone with issues with there garages.

Da
Review №43

Our garage torsion spring broke today (Saturday) and fortunately I was able to contact Will at Total Garage Care. He promptly returned my call and was able to be at my home within 2 hours. He was very punctual, polite and professional. He was able to replace the springs, tune up the garage door and charge a very reasonable price. I highly recommend Will and Total Garage Care!!

Pa
Review №44

Great Experience! William Pinckney is very professional and knowledgeable. Took the time to show and explain the issue that was causing the problem with my garage door. Did a great job repairing my garage door. I will definitely use them for all of my garage repairs! 💯💯

Ma
Review №45

Very professional, and great customer service.

Ca
Review №46

Total Garage Care was very accommodating. He understood my emergency and was willing worked me in during a time when his schedule was booked. As a Realtor I would recommend their services to all of my clients. Awesome customer service!

Pe
Review №47

William was fantastic. Came out less than 24 hours after I called and fixed our garage door quickly. Nice guy, and his fee was fair.

Sh
Review №48

Will was awesome! The service was fast, friendly and easy to work with. Great prices as well.

La
Review №49

Totally appreciate the timelessness, efficiency and professionalism displayed by William. Charge was also very reasonable. Highly recommend this company.

Lo
Review №50

After the spring on our garage door broke, we needed fast service (we had a car trapped inside the garage). We were delighted that Total Garage Care was able to send a service rep. within the hour of our call. William was quite knowledgeable, and efficient. He did an excellent job of replacing the spring, reconnecting and testing the door. He finished in less than an hour. We could not be more pleased with his work.

Ni
Review №51

I used them back in Jun to fix a broken door at my rental property....I was actually able to email them a photo of the damage to the door to get a quote...came out the same day and made the repair...very professional, and pricing was better than the company that performed the tuneup on my garage door earlier that day....

ro
Review №52

Excellent service....

An
Review №53

I just had 2 garage doors and 2 openers replaced at my house last week. I received 2 estimates and they were 200 dollars more than the other company I had contacted. I went with Total because the salesman seemed more professional and I always want the best work at my house period. The tech showed up at 11:30 friday morning and he was by himself and didnt finish until 11:30 that night. I feel this is very poor planning and he should have had help with this job. The next day I go out and inspect the doors and one of the panels has 4 holes drilled in it and some sort of filler rubbed in them which was very ugly and not what I paid for. I let the company know of the issue and they replaced the panel but the very next day the garage door wouldnt close I tried about 8 times and then I finally had to manually close the door myself. I will never refer this company and they do not even give you time to thoroughly inspect the job before they are emailing 4 times in one day and calling nonstop to receive the additional money owed.

Le
Review №54

Very professional. Great communication about arrival time, estimate of costs, time/work needed. They came recommended from a friend who was very happy with their work and now I am too! Definitely recommend

Information
100 Photos
54 Comments
4.9 Rating
  • Address:2451 Cumberland Pkwy SE Suite 3955, Atlanta, GA 30339, United States
  • Site:https://totalgaragecare.com/
  • Phone:+1 770-865-7043
Categories
  • Garage door supplier
  • Carport and pergola builder
Working hours
  • Monday:8AM–6PM
  • Tuesday:7:30AM–8PM
  • Wednesday:7:30AM–8PM
  • Thursday:7:30AM–8PM
  • Friday:7:30AM–8PM
  • Saturday:7:30AM–8PM
  • Sunday:8AM–6PM
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