Exceptional customer service! The staff were extremely friendly and helpful. I would highly recommend this T-Mobile location!

Thank you so much for being so helpful. Everyone in there is so great and works there but off. Sorry for being such a pain in the but customer 😂 you all deserve raises for dealing with me.

Great experience, customer service was great

Super helpful. Loved their friendliness they even had a nice vibe in the store. No one was upset or unhappy. Very patient. Had a lot of knowledge on what they were helping us with. Our phones work very well. Dope staff. Definitely would recommend going to that store.

I was interested in general info on T-Mobiles yearly plans. John behind the counter suggested I should go to the website for information and then come back when I have more specific questions. Nice job John! Ill be sure to go to the website and let corporate know how you lost my business.

My fiance and I opened a new account online, got the deal of 2 s20s for 1000 ea, paid over time. The man on the phone who finalized our order asked where we were coming from. I was bringing my line from Verizon, my man had a line on t-mobile already with family and we were told, no problem, when the phones come in we can go to t-mobile and they will make it so we have our original numbers. Well, it wasnt that simple, but the staff at this location really had our back and made sure it happened.I would like to particularly recognize Michael and Mikyla. Michael was training, but got the job done with getting our phones activated and my phone from Verizon. He was upbeat and made the appointment enjoyable.Mikyla, our appointment started out positive until she was on the line the their IT trying to get my mans phone from the other tmobile account. She was told if we keep his number and cancel the temporary one we were given, we would no longer get that deal on his s20. I lost it a little bit, and made it clear this would happen or the whole thing would be canceled and we were walking. We were told by the salesmen we spoke to when we were signing up online (they call to finalize details) that it wouldnt be a problem. The it person Mykyla was talking to told her we would have to pay for all three lines to keep the deal. Mikyla stayed calm during my...frankly, during my rage, and made sure we were taken care of. She was cool, calm, and collected and handled the situation without flinching. Her demeanor made me feel bad for the way I reacted, but I let her know I wasnt angry at her, it was the situation, and I felt it was manipulative to be told it would be no problem then IT trying to tell me we would lose the deal if we keep the phone number.Thank you to this location for helping us navigate this, and taking care of the customer.

These employees are hands down the best costumer service Ive had the pleasure of receiving! So outgoing, friendly, helpful, and all around super personable. I was with Verizon for years, now Ive got a tablet and brand new S8! Super happy with my bill, my service, and they let me know of awesome promotions I wouldnt have known about. Very satisfied and wont go anywhere else !

Great customer service, I received prompt and professional assistance in finding my new iPhone. Got exactly what I needed and was not pressured into anything that wasnt necessary. The manager even call me back to follow up ensuring my service was the best it possibly could be. Two thumbs up :)

I love this store!! They are over the top with customer service! I came in with a huge problem caused by the Paso store and they went above and beyond to help me fix it. Maddy is awesome! Thank you for all your help!!

Great store , all the workers there are very helpful and t mobile has great reception here

The staff is the best... William is very knowledgeable and quick to offer assistance. And then theres Maddy....... well, she just has you from hello.... : ) Everyone there is great to be around. They go above and beyond in order to help. Highly recommended. Five Starz

Great service above and beyond, the team here unlocked my device even though we were at&t customer, they are super happy here and even though I dont have T-mobile I would still recommend this Tmobile location! Great staff, great company,great environment.

Maddie and Cynthia were very helpful when I came into the store to upgrade my phone. They also made sure everything was working and updated before I left. I highly recommend the two of them if you need any help with your T-Mobile phone or if you are switching to T-Mobile!

The staff at this location are amazing! They have incredible customer service and are extremely helpful! Every time I go out in they hook me up with amazing deals! Such a wonderful store!

Went to T-Mobile today I was there almost all day today because of customer service people over the phone told me something way way different so the T-Mobile representatives there at the store help me and they took really good care of me and help my situation so I’m going to go back to this store now on. I want too say thank you guys for helping me out today

Nice enough staff. Some could use a bit more knowledge on getting things done within what I am assuming, is their company portal. Maybe theyre just training people all the time. Im not sure. That being said, the only real issue I have is how they try to sell sell sell you every accessory in the store that goes with your phone. And once you say no, its not enough... they continue to try and convince. Besides that, like I said, its not the end of the world when someone tries to sell you a few things. Its just when you have somewhere to be that it gets a little annoying.

Service from John W. was excellent. I was dismayed however, that there was no seating available for customers. I also feel there should be some tall stools behind the counter for the employees who are forced to stand for hours at a time.

John and Selina are AMAZING! Such amazing customer service!! Im from out of town and they went above and beyond to make sure my warantee replacement got shipped close to my home! Thanks for all of your help you two!

I do not recommend going here at all!!!! They charged me for a tablet (that I dont have) which increased my bill to $75 more dollars a month. They offered me the service in the store and I kindly declined. However, my bill says otherwise. Now Im on the phone with T-mobile customer service and its a pain. Stay away from here!!! They are sneaky and only want your money.

I walked into the t mobile store and was greeted by a friendly young man named Thomas. He was really nice and very helpful and I got myself a new phone

Cynthia is sooo nice.... William is an excellent smiler... Im so impressed with the excellent team work at this location. These team members were very informed and helpful with previous issues with other associates.

Amazing service. Very friendly staff. Two thumbs up. Will be returning for future assistance, and more products. Thanks guys!

Very helpful, informative and found a way to lower our monthly service costs AND increase our benefits.

I would like to say this store is very helpful ,nice,extremely knowledgeable Other locations were not able to help as much as this one did highly recommend it for locals and anyone traveling!!(:

I went in to get a new phone and was helped by John. All the employees were very friendly and helpful and Im super happy with the phone I eneded up getting. John was able to answer all my questions and Im very satisfied with the experience :)

Great customer service, friendly intuitive workers. Way better than paso location by far!

My tmobile store is awesome the help with phones and tablets over seas calling there the best tmobile service thank you tmobile

I want you to know that my visit was stress free as I went in completely stressed as I been calling other companys about my unlocked phone to get it turned on and connected! Everyone helped out at T-Mobile and got my phone to wrk and also explained to me everything with amazing customer service and everyone to the manager on duty with a smile and I walked out with my phone turned on and working Im so happy !! Exactly what I wanted and hoped for going into the store is what I got , thank yu T-Mobile store in Atascadero , thank Yu soo much Im glad I chose T-Mobile , I would recommend this store to anyone !!! It’s always the best when the employees go above and beyond to help with watever the situation is . Thanks again ! 👏🏽

Excellent service everything. John is very knowledgeable and resourceful!

Cynthia and Madeline were very efficient and helpful, also very patient, been to other locations and i would recommend this location over previous locations i have been to. Way to go ladies thanks for the help.

Very helpful staff... and the store is clean & shiny.

Sweetest service i’ve ever had 13/10

Your employee Madeline at your atascadero store is very informative she has been a very good help

Experienced, friendly, and knowledgeable staff. Would definitely recommend!

The staff at T-Mobile went above and beyond to help switch me over from my other carrier and get a new phone. Thomas G. was very patient and made several excellent suggestions.

Great customer service!

The manager is horrible very unhelpful and i wish i would of never brought my business here . If i could give this 0 stars i WOULD! Delina valdez has horrible customer service and has no want to help her cuztomer as a store manager you would expect more .

T mobile in Atascadero has great customer service. John helped my sister upgrade to a iphone 7.

Excellent customer service. Knowledgeable staff.

Great service and friendly staff .... i recomend this service site....

Thank you T-Mobile!! Very helpful and I love my Iphone 7 Plus!!

Great and friendly crew. Will come back

Thomas and Selena are very awesome very impressed with them

Awesome crew and great customer service!

Very nice people and very helpful

New to town and needed help with replacing my broken phone and got nothing but excellent customer service will return whenever I have anything regarding my tmobile phone or service. 😁

Good customer service.

Delina and Madeline were a pleasure to deal with, when I had phone issues. Not only did they resolve the matter, but also showed me what new offers are available for me.

Horrible. Glenna was incredibly rude and unprofessional.

Always helpful, and patient