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Custom Exhaust & Brakes, Inc.
1345 Patton Ave, Asheville, NC 28806, United States
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Custom Exhaust & Brakes, Inc.
Comments
ja
Review №1

Absolutely a great place theyre real nice concern about your problem very professional I will be going back

Re
Review №2

This shop has gone down hill avoid at all cost. I previously had exhaust work done and wanted to upgrade it. I set an appointment a week ago. I get there before 8 am just to be asked to leave my car all day and they would look at it at some point through the day to see if they can do the work. They will never get my business again and I will gladly tell anyone and everyone I know not to do business with them in the future.

Ja
Review №3

Had my Rav 4 fixed in 1 day. Service was good and everyone was friendly. They took the time to answer all my questions. I highly recommend it 👍

Ja
Review №4

Always really nice, and always give me a straightforward price quote. I dropped my car off to have the AC repaired and they called before they did anything to explain what they wanted to do and give me a price before they did it.The only thing is they don’t do appointments so you have to drop your car off before 8am the day of service.

ke
Review №5

They Do phenomenal work! Replaced by Water Pump and in less time than expected!! Great staff

Ir
Review №6

I have been taking my car and truck to Custom Exhaust for all my mechanic needs for years. Theyre honest and reliable.

JR
Review №7

Dropped my Lexus Is350 off at 8 am, they had it done by 1230. Had a very leaky aftermarket exhaust system put on poorly by previous owner. Custom exhaust welded it up and had me back on the road very quickly! All at a very affordable price (Sub $50).

Si
Review №8

They fixed my brakes when the dealership gave me false information. Were very nice too

Cu
Review №9

Honest, quality mechanics. They wont have you fix what doesnt need to be. Great business.

Da
Review №10

Who doesn’t work based on appointments? I have showed up 2 days this week and once last week and I was told to show up the next day early? You open at 8am and I was there at 8:20am and still can’t take care of me? I have taken off work 3 times to come drop off the vehicle to not get anything done. Thanks for wasting my time.

Je
Review №11

Fantastic Service... BMW Mercedes Volvo GMC 1955 truck or a Honda. Very knowledgeable all over the Globe.....Very busy place. Best to get there early

Re
Review №12

Great group of people just did a fantastic job on my car . Will most different be going back !

Za
Review №13

Jim and all the mechanics and staff at Custom Exhaust & Brakes, Inc are true professionals. Honest, trust-worthy, i have been going here for over 6 years; with many cars serviced. Lately, i have appreciated their thorough reviews, and their pricing is so fair. They sent me home with all my issues on my Audi resolved, with a $5 bill. you cannot beat that. Above all, its truly my neighborhood mechanic. Thank you! Definitely appreciate yall!

Er
Review №14

Its very difficult to find genuine honest people. However that is exactly what you get here. 5 stars.

Ke
Review №15

I have experience with doing auto repair and I have been bringing my vehicles with problems here for over ten years. I tend to bring technical questions/ opinions . I have found them noteworthy for their listening, openness to questions, transparency and their awareness of what they know and what they do not. Their willingness to step into unfamilar territory has served my well. I see the team as worth their weight in gold.

Da
Review №16

This place was extremely busy when I went in there and they managed to do a complete inspection and have me out in 20 minutes great staff

Ye
Review №17

These folks are beyond nice, perform great work with old school knowledge & customer service. I drove from Burnsville and got there 23mins before they open to find I was number 2 in line already for their 8 am opening. Moments later number 3 pulled behind me.There is a reason these folks are so busy. They are down to earth friendly, capable, they care about the customer vehicle and the customers time, as well as very reasonable.I have a 2020 RAM truck with less than 15k and had brake squealing. The dealership wont cover brakes over 12k under warranty and they wanted an exuberant amount to machine the rotors scuff the pads and regrease everything. At that point I was almost resigned to just replace the rotors and pads w performance parts. Instead I searched reviews then phoned in and spoke w Jim. After him taking a good bit of time to speak with me never rushing me even tho I could hear in the background they were quite busy I knew this was the place I would trust my new truck.They opened the doors right on time anddid good work for a reasonable price.After watching them operate and Jim interact with both staff & customers I will absolutely return & have already recommended to a friend on the ride home.

Ly
Review №18

Great service. Just good honest folks.

St
Review №19

Always good service.

La
Review №20

Called to get information on glasspack mufflers for my truck. One answered told me to hang on, next one to answer was rude and sounded Like they didnt even want to be talking to a potential paying customer. I just got my stimulus money and have been wanting to do A LOT of work on my truck. I am very big on first impressions. I guess Ill find another shop that has employees that are more curtious and considerate of potential customers, especially ones that have money, CASH, in hand and looking to splurge on their vehicle. If an employee isnt willing to even talk to a customer then Im definitely not going to want them to touch my vehicle...suck for them. They must not need the money...🤷🤷

ch
Review №21

Awesome place! These guys really know how to take care of your automotive needs!!

Ch
Review №22

This team is very professional, fast, competent, upfront and honest mechanics! I highly recommend Custom Exhaust and Brakes and refer my family and friends to use them.

Mi
Review №23

Very fast service. Had a great experience here. Definitely suggest going here.

Di
Review №24

My family all goes there for any kind if work done, always friendly, accurate and on great timing ! Gotta love the humor there too!

He
Review №25

Great service great price. Came in right at the quote and gave knowledgeable insight into what was going on and how to proceed going forward.

An
Review №26

Did an awesome job on replacing my timing belt at a fair price!

ti
Review №27

I was stressing about the brakes on my car and my friend recommended Custom Exhaust and Brakes; after calling around for quotes this place had the lowest price locally by a couple hundred of dollars. I have someone in my house who is immune compromised and I was satisfied with their amount of safety. They put all new brakes, routers, and calipers on my car within four hours of dropping it off. They had such positive attitudes! Thank you!

Ch
Review №28

Only went for an inspection but had a question on a project that Im working on and they were very helpful. I was in and out in twenty minutes in total. Ill definitely be back.

An
Review №29

The guys at this shop are great at what they do. I had an issue no one else could figure out except for Custom Exhaust and Brake. They are my go to guys for car repair. Never a disappointment. They are straight forward and they dont try to rip you off. They have done work for me on all my vehicles over the years. This is the only place in town that I will allow to work on my cars. They are the very very best!

Ky
Review №30

The best for less done by the experienced mechanics!

St
Review №31

Awesome service! Quick and affordable!

Da
Review №32

Best, most honest auto repair shop Ive ever used. Highly recommend!

Jo
Review №33

Great place to go for all your automotive repairs. These mechanics are kind, they can be trusted and they do great work.

Su
Review №34

Incredible service. They also have best prices.

Ro
Review №35

Best car shop I have ever been to, they give fair prices, are very friendly,& fast, good quality service.

Ga
Review №36

I moved from Michigan, and this is the only place that I’ve been to that I have not been haggled as a woman and treated as though I know nothing about mechanics. I brought my vehicle in to have my muffler repaired because I didn’t have the means to complete the repair myself. The gentleman I spoke to on the phone, Zack, was very polite and responded promptly to every question I had. I decided to give them a chance and I’m so glad I did. Jim, the guy I spoke to when I arrived was very quick to determine a solution. I did have to wait about 45 min to an hour but he kept me updated throughout the entire process. Will definitely recommend! Lovely customer service! You guys are doin it right!

Da
Review №37

Have been going here for years. Always treat you with respect and very good about what they do. Only place I take my vehicles.

Wa
Review №38

Whoever answers the phone has a very poor attitude. Needs serious customer service training.

pa
Review №39

Creepy workers, bad service... definitely do not recommend. The burger king down the road is pretty good tho..I do recommend that. Cheers

Sa
Review №40

This is the only repair shop that my wife and I use. We have been going to this repair shop for years and that is because while other shops in the area add on to the repairs you request or need or in one case do a unnecessary repairs to raise the value of their ticket, Jim and the crew have on more than one occasion mitigated the cost of the repair by providing less expensive alternatives prior to doing any more expensive repairs. Even if ultimately higher cost of repairs are necessary as they sometimes are in older cars, this way of doing business has saved us hundreds of dollars!

Ev
Review №41

Excellent place to go for any automotive needs. Had them do a muffler delete on my mazdaspeed earlier today and they did a perfect job on it. Welds are great and the tips I had put on look amazing. Be sure to give these guys a visit. This is where I’ll be going for all my exhaust needs.

Do
Review №42

Jim and his staff do excellent work at a fair price. They do a lot more than exhaust and brakes. We have been doing business there for years and we keep coming back!

Pe
Review №43

Fast in and out in under a hour

La
Review №44

Excellent service good mechanics

Ed
Review №45

Trustworthy, honest, great pricing. Only down side, they dont take appointments, sometimes they can offer a ride if you need one when you leave your car, or you can arrange for a ride. Other than that, perfect.

Am
Review №46

They are friendly and do a great job

Po
Review №47

Have been taking both our personal vehicles and work vehicles to Jim at Custom Exhaust & Brakes for the past 4 years. They have literally saved us thousands of dollars. Very honest owners, fast thorough work, and very fair prices. They worked on my past employers (non-profit) work vehicles and they were so impressed with the prices, mechanical knowledge, and turn around time.

Am
Review №48

Great Auto techs. Quality customer service and very reasonable 👌👍

Br
Review №49

So kind and honest. The only place I will ever take my car. No appointments so expect to leave car or get there early. A busy place but no matter because customer service and rates well worth it. They explain everything so well and treat everyone with respect.

Iv
Review №50

Amazing service and great employees.

Pa
Review №51

It was done by the time I got off

Ga
Review №52

Professional job and Jim and the crew are the absolute best.

ja
Review №53

Honest, friendly staff and fair prices. I’ve done all of my own work for years, but these folks are changing that. It’s always been hard to find a straight shooting mechanic, but these guys do solid work for a fair price and don’t try to sell you services you don’t need. It’s the only shop I want to go to.

Ka
Review №54

I like this place...theyre honest, do good work and charge a reasonable price.

Br
Review №55

Best shop in town. Jim is the man. Along with everyone else that works there. Honest, affordable and dependable

Br
Review №56

Wonderful staff and quick service. Will definitely be returning. Ashley is the best.

Ga
Review №57

Good attention

Ra
Review №58

Always great to do business with

Ch
Review №59

Looking for a good mechanic and one that is honest and you can trust. See Manager Jim. Highly recommend!

su
Review №60

Quality work and always at a decent price. Never had any issues with repairs they have done or work they did.

De
Review №61

They are friendly and they get the job done right. I will always go there to get work done on my car. Ashley is a great

La
Review №62

GREAT PEOPLE TO DO BUSINESS. VERY RESPECTFUL . PRICES REASONABLE. JUST GREAT PEOPLE EVEN GAVE ME A RIDE HOME AND BACK SEVERAL TIMES. WOULD RECOMMEND THEM VERY HIGHLY. I WILL GO BACK FOR ANY AUTO CARE.

ry
Review №63

Amazing company. We were on #hotroddragweek2018 and need emergency repair. They got us right in and did an amazing job. I would recommend this company to everyone I know. 👍💪

Br
Review №64

I was passing through from Pa to Fl and they provided excellent service! I had an exhaust leak and they found a way to squeeze me in that day with no complaints. They knew exactly what was wrong and I was only stranded for an hour. Before I went here I visited 10+ other places just looking for someone who could get my car in today, but no one had the time to welt a pipe back together. It took Custom exhaust 5 minutes to do. Great customer service!

Bl
Review №65

I cant comment on their work but the receptionist was not professional- Go elsewhere!!!. Went to National Tire and Battery on Tunnel road- helpful, professional, and reasonably priced.

Br
Review №66

Been with these guys for years! Jim and his staff are amazing! Very friendly, very fair, and very professional. Super bunch of mechanics!

Jo
Review №67

Always courteous and honest. The only place I trust to service our vehicles.

Ha
Review №68

Jim and his crew are great! Super customer service and they even charged me less than what he quoted me to fix my air compressor. Highly recommend!

Mi
Review №69

Great set of guys, Took good care of my Tahoe, called to let me know of other issue and how to save money on getting my own part. Glad to have met this great shop.

Ke
Review №70

Love the staff! Only place I will take my car and recommended to everyone!

Su
Review №71

Excellent customer service, fast & friendly.

Ta
Review №72

These men work really well and they were very friendly

St
Review №73

Jim is the best! Been taking my car there for years. Trustworthy honest service.

Ja
Review №74

Jim and his people are always a pleasure to work with. Im always confident referring friends and family to Custom Exhaust because I never question their ability to treat them respectfully and honestly.

Br
Review №75

Ive gotten my truck inspected there for years. Ive had a few repairs there also. Great service and honest.

Ch
Review №76

Theyve always done me right though it can be difficult sometimes trying to communicate what I need through the secretary because theyre very specific and I need input from the mechanic and I dont like the policy of having to bring it in at 8 all the time but theyve always taken care of me their prices are fair the owners are great guy so definitely go here for all your mechanic needs.

Ro
Review №77

Great place, friendly and knowledgeable staff

na
Review №78

Did the job right the first time at a fare price. I would absolutely use them again!

Je
Review №79

My husband needed a new strut on his Jeep and the dealer quoted us $150 to replace it. We took the truck to Custom Exhaust and asked them to look at it since we were buying new tires there anyways. When they noticed the brand of strut, they knew it was covered under a lifetime warranty so they called the manufacturer and had them send over a new one. They replaced the assembly and only charged us very minimally for labor. I consider this place the most honest mechanics in Asheville and would recommend them to anyone!

Bi
Review №80

Weve been going to this place for about 8 years off and on for all our car repairs, they are honest, reasonable and wont try to sell or add anything we dont need for repair.Jim always gets us in and they even pick us up and brings us back when the car is being repaired, good quality work, the mechanics are always friendly.

Th
Review №81

Good honest people with a fair price that won’t rip you off. I recommend this place over any others in Asheville and I’ve been in Asheville all my life.A+

ti
Review №82

Awesome place to get your car fixed. Will treat you right. No over charging.

ma
Review №83

These guys do great work

IS
Review №84

Awesome local shop. Entire team is friendly and honest.

Ch
Review №85

Hidden Secret in Asheville! Subaru quoted me about $500 to replace a resonator in my exhaust. They recommended Custom Exhaust and Brakes.Since the resonator doesnt affect emissions I wanted a straight pipe put in to replace it. I drove up to CE&B around 7:45am on a Saturday and was the 5th person in line! There is a good reason for this line... The staff were so fast and so in tune with one another that everyone in line was taken care of at the same time. Even in that tiny little space!I met with the mechanics and explained what I wanted and they knew right what to do. The quote was AWESOME and the whole repair took about 20 minutes. These guys are awesome! Dont just take my word for it; read the other reviews, meet them yourself, and when youre at their shop, take time to read all the cards people have sent them.Top notch shop thats a rarity to find anymore. I will take my car back anytime!Thanks a lot guys!

Tr
Review №86

Got exhaust done on my Avalanche. Good quality work at a decent price. I would definitely go back if I had future problems.

Sa
Review №87

Always have great experience here.

Na
Review №88

Makes things easy to understand, offers options. Honest work, fair pricing and they work with integrity

Br
Review №89

Very quick and friendly, went to get my car inspected and it only took about 10 minutes. Will definitely go here again!

Co
Review №90

They are always very helpful very nice folks

Ja
Review №91

Best people and service. Quick.

Ja
Review №92

Great people Jim was one of the nicest people to talk to they got me In and out quick with amazing work and clean welds on my exhaust, Highly recommended!!

NL
Review №93

Do they do straight pipe exhaust ??

Za
Review №94

Super awesome guys, knowledgeable but not pushy. On time. Trustable

Ju
Review №95

Ive taken my car here several times. Good quality work and good prices. Theyre usually swamped, so getting there early is a must.

Ma
Review №96

Advertising exhaust bit wont so headers/manifold..which is exhaust

Li
Review №97

Fun inviroment and very reasonable

Ja
Review №98

Great place for car repsir and inspections, fast done well, ask for Jimmy

Jo
Review №99

Great place.I will not go anywhere else.Highly recommend.Honest and fair prices,will not rip you off.

Ti
Review №100

Best shop in town

Information
23 Photos
100 Comments
4.7 Rating
  • Address:1345 Patton Ave, Asheville, NC 28806, United States
  • Site:https://customexhaustandbrakesincashville.com/
  • Phone:+1 828-252-5744
Categories
  • Auto repair shop
  • Auto parts store
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Mechanic
  • Muffler shop
  • Smog inspection station
  • Transmission shop
  • Truck repair shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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