36
360 Degrees of Perfection NW
6945 Indiana St #600, Arvada, CO 80007, United States
Comments
Ar
Review №1

360 Degrees of Perfection has helped us, with more complex jobs that require a Master Technician to Diagnose and Fix. They have helped us with Suspension Work, Tuning on Classic Cars, Overflow work, Paintless Dent Repair, Hard hit Collisions needing Frame Repairs, and basically have helped us get started.Being a Women Owned Business in this Industry is hard. These guys have NEVER took advantage of me, rather they have gone above and beyond to help me. They are always on time, their communication is TOP NOTCH, and their Service Advisors have been quick to help me, when needed.A++++++++ Service. I would send my 95 Year Old Grandma Here and know he would be taken care of. Hats off to Steve and the Crew

VI
Review №2

If you use the WISH app, Ive found that picking up pkgs ordered from WISH are most reliable if delivered to one of their two locations!

Th
Review №3

I got 560 degrees of perfection!

El
Review №4

I had a really good experience with 360! My car was completely messed up! The front bumper and hood was smashed in and even though I didn’t have the money to fix it, Susan and Steve gave me an amazing deal to help me fix it. I had my car back within 3 days beautiful and very cleaned and I have 2 boys so it was not cleaned at all going in but looked brand new coming out! If your vehicle is damaged go here! You will love what their team does for you!Thanks Susan and Steve !!!

Ho
Review №5

I have a warning for everyone. We had hail damage to our cars last summer and used 360 Degrees of Perfection in Arvada for the repair.We have been struggling with 360 Degrees of Perfection for 6 months now. They fraudulently deposited one of our insurance checks from a picture. This caused the check to bounce when we tried to deposit it into our account (per instructions from our insurance company). We spent 4 months researching where the money went with our bank and with our insurance company and their bank. When we finally found that 360 had the money (plus the personal check we had written them for over $4,000 to pay for the car), they denied it. We were able to provide proof that they had it from bank records attained by our bank, and they have spent the last two months giving us the run-around. They finally wrote us a check to reimburse us, but when we tried to deposit it, it bounced as it was written on a closed account. Now we are faced with filing a police report and I guess taking them to court to get our money back.DO NOT DO BUSINESS WITH 360 DEGREES OF PERFECTION!!

Su
Review №6

My initial interaction was very positive. They explained everything to me in great detail and also promised to take care of the additional expenses. I had a rental from my insurance for a month, but they promised multiple times to take care of that part. I specifically called them multiple times to confirm. Now everything changed on the day of the delivery. They went back on their promise with the excuse I talk to so many people everyday, I cant remember. It was only after Steve intervened that I got half of what they promised. And then , I found that my steering was locked . They claimed that it was like that when I brought it in - which was a complete lie. I had to drive to the dealership with a locked steering because I could not prove that they caused it. Overall, I was poorer by $1000 due to them.On the positive side, the work they did had no issues at all.I would never recommend this shop to anyone. If you do end up going, please ensure they give you a written commitment on everything they say.

Sa
Review №7

This shop is AMAZING!!!! They go above and beyond to meet there customers needs! I never leave feeling disappointed! As a mom of 3 it is very important to have my car done in a timely manner and they are very good at this! The employees that work there are all fantastic and trained very well! I feel welcomed and appreciated as a customer! I rate them an A+++ they do work like no other and i will continue to get my work done through them!

Th
Review №8

Had some major hail damage repaired on my Jeep . They took care of everything and it looks great. Even got part of my deductible forgiven. Total thumbs up !

Ju
Review №9

These guys did a great job. My car is better than it was when I bought it (used).Thanks! I’ll go back if needed.

Re
Review №10

My car was demolished in the 2017 hail storm. They took such good care of me and my car. It took a little longer than expected because they had so many people needing their cars fixed so they put me in a rental. They went way above and beyond what they had to. No other shop does that. My car looked brand new when I got it back. Theyre a wonderful family run shop and they make you feel like family. I was so pleased we took my sons car there to get fixed too. You wont be disappointed.

Pe
Review №11

I had an accident with two of my vehicles and was able to get them into 360 Degrees of Perfection to be fixed. They were awesome about getting everything fixed and handled in a timely manner. They handled all the insurance additives that no one wants to deal with and had my truck back a lot quicker than what other shops quoted me. It took less than two weeks for them to fix my truck. They are helping me with my other car, since I have to pay out of pocket, they are giving me a cash deal. I will go back to 360 Degrees of Perfection if I ever need body work on my vehicles again.

Ca
Review №12

Love working there all around great people

Jo
Review №13

Avery and Drew took awesome care of me. I had my car there 2 separate times, and both times have been very pleasant. From start to finish Avery took care of me and pretty much gave me updates on a daily basis. From insurance, to even taking care of my rental being picked up it was a quick and stress free process on my end. All staff is friendly and very knowledgeable and can see it is a nicely ran shop.

Av
Review №14

Great body shop... I had my first car fixed here after a minor fender bender. They did such a great job that I was interested in working there. I started out as an intern with 360 Degrees of Perfection and was able to shadow and learn before I applied for a full time position here. Now I work here but I am also a customer as well, a very happy one at that. Thank you guys for all of your help with everything.

He
Review №15

I was very satisfied at the work that was done on my vehicle due to a drunk driver hitting my Jeep. They not only got me in fast but got me out fast also and the work was flawless. I couldnt ask for better customer service either. Thank you 360 degrees of perfection! Ill be recommending you to my friends & family.

Gl
Review №16

Please never take your RV here for repairs. They lied to me several times about the estimates that they never finished. Meanwhile, Im stuck without an RV for an entire camping season. I even talked to the owner and she was no help - will neither return emails or phone messages. A sad way to run a business. Kind of wish zero stars was an option.

Ka
Review №17

These guys are awesome. Hit a deer and they fixed me right up. Fast service and took care of everything including providing a rental car. Highly recommend!

Er
Review №18

I took my car here for body work following a collision back in December 2017 because they were the only shop that could get me in before April (due to the hail damage around town last year). I was initially quoted 2-3 weeks for repair, and the insurance company providing my rental was given the same quote. I hears nothing from the shop for 3 weeks, at which point I called them to inquire about my car. After a few ring-outs, Avery finally picked up l. After I asked about my car, he told me it would still be at least another week. The reason I was given by him was that the insurance company was being slow at approving parts/repairs. After speaking with a supervisor at the insurance agency, it became clear that this was not the case and I had been lied to by the receptionist. When I tried to call the shop back to further discuss the situation, my calls werent answered. I gave them the benefit of the doubt though since they had been able to accommodate me earlier than everyone else. Another week passed, and again I called to see if My repair was done. Avery answered again, and this time told me that they had just received approval from insurance and could schedule repairs to begin within that week. This was very confusing, as I was told my repairs had commenced a month prior. While I had him on the line, I asked why he was dishonest about the insurance company thing, he told me to stop getting between them and the insurance company and even said that this was contributing to the delay. Before hanging up I asked for a legitimate date things would be finished so that I didnt have to keep returning rentals and irritating the insurance agent with he-said-she-said phone calls. A couple weeks was the most I ever got. Finally got my car back after 7 weeks at this shop (I was initially told 2-3). Fast forward to May 2018, I go on my first hike of the season. As soon as I enter the dirt parking lot, my radiator falls off the mount. We look under the hood to discover a plethora of cut corners: missing screws on mount assembly, mismatched shapes and sizes for hardware, washers used on all kinds of bolts rather than proper realignment, tapped out screws and bolts just spinning in the hole because the hardware they used looks like somebody raided the spare parts box in the garage. On top of all this, I was never once contacted by 360° of perfection, even when my vehicle was complete. I had to reach out to them or even the insurance company to get any answers. Many of these 5 star reviews have been posted by employees of the shop or the owners family and friends. Only the positive reviews have been getting replies from the place, so it looks like theyre gone like a thief in the night and Im left to (literally) pick up the pieces. I had to create a BBB page for these guys because they didnt have one of their own, I strongly urge any others who have had (or, god help you, will have) problems to contact the Better Business Bureau with the situation

E
Review №19

Best body shop around hands down. Steve went above and beyond to make sure my car was perfect. Super awesome crew there I have had several cars fixed there and not one issue at all .

Co
Review №20

Steve and the people at 360 Degrees of Perfection have been absolutely fantastic to work with. I cant recommend this shop highly enough.Steve has done body work for me (restored my scratched up bumper back to perfect) and helped me find a great used car by running diagnostics and evaluations of used cars that I would bring in. I tell people he is like the Sherlock Holmes of car mechanics... he really knows cars and pays amazing attention to detail.More than anything, 360 Degrees has great enthusiasm for what they do and really do care about taking care of their customers. Everyone needs to know a mechanic guy, and I have definitely found my guy.

Ra
Review №21

I took my new Kia Stinger here to fix a deep scuff on the front bumper thinking Id have to replace the entire panel. The guys were able to repair it, without replacing the bumper, and it literally looked brand new. The price was fair and they were very polite and professional. Would definitely recommend them for any body work you need!

Br
Review №22

My experience with 360 has been an absolute nightmare. My car was very badly damaged from the hail storm this past May. I selected 360 because they were able to get my car into the shop quicker than others. I dropped my car off to them on May 21st. Throughout possession of my vehicle, their staff was untruthful more times than I can immediately count. Repair statuses and pick up dates for my vehicle constantly changed. I was finally promised my car would be completed June 27 and they failed to meet this deadline. I have this promise saved on a voicemail from their management team (Susan). This caused me a financial burden because I reached my maximum rental car coverage limits via my insurance company. After other multiple reassurances that the car was ready, I was finally able to pick my car up a few days later. I thought my problems were over after constantly calling and emailing and eventually notifying them I would be seeking legal counsel if they did not deliver on their promise of a pick-up date for my vehicle. I was assured that management would give me a call and also reimburse out of pocket expenses for rental cars, UBER fares, etc. There was zero follow up.Fast forward a month. I took my car to the car wash and noticed a leak in my headliner. I immediately called 360 to schedule an appointment since it was obvious oversight from the initial repair since the car hadn’t gotten wet before that time. 360 offers a written warranty on their repair work so as much as it pained me I had to take my car back to them. I made two more trips back to 360 with a leaky roof. Each time I received the same lip service on how they identified the problem and water tested with their highest PSI devices. I would take my car home from the shop and use my garden hose for a simple water test. In the end they were incapable of fixing this issue. I came to the conclusion that I would have to cut my losses and deal with a leaky car roof on my own. I wasted enough time and aggravation with 360 and that it was a more sensible decision to pursue other alternatives even if it put me out of pocket.

Co
Review №23

Excellent timely repair of my Subaru Outback. Workmanship of the repair and the paint job was top notch. The staff did an excellent job communicating and keeping me up to date on the status of my repair.

Da
Review №24

Hands down the BEST place in the country to have your vehicle fixed at.

Lo
Review №25

We had a few bumps in the road, but as a whole I am satisfied and can recommend 360 Perfection. This is because when I talked with the owner about an issue, he heard me and rectified a situation.Which was this: my car wasnt ready when promised. I understood the reasons for the delay (4 days), but what irked me was that I hadnt been told about the delay until I called right before I was to pick up the car.Somehow Rich heard about my dissatisfaction, and I was able to let him know the delay was less of a problem than the lack of communication about it.When I got my car, the interior smelled like smoke. I told Rich; he apologized and arranged for a fix. I really appreciated that.I would return to 360 Degrees if my car ever needs body work again.

Jo
Review №26

I was in a car accident in my 2015 Jetta and I had it towed to 360 Degrees of Perfection because they were the closest one to my house. I am glad I did. The location is perfect, the office is clean and kid friendly, the staff is amazingly knowledgeable and respectful. They kept me updated throughout the entire process. I give them an A+++++ for Service. After I got my car back it looked better than it did before it got wrecked. Thank you 360 Degrees of Perfection and specifically Steve for helping out with everything. You are the man.

Ad
Review №27

Last year during the CRAZY hail storm we had in May my BMW was nearly destroyed with VERY large hail. My windows busted out, glass everywhere, and every body shop in town that I called was rude or didnt call me back except these guys. Avery, one of their Service Advisors, got me in for an estimate right away and then guided me through my insurance process the entire way. My car took 6 weeks to finish, due to my insurance company being so backed up and the issue of no rentals available but that was in no way their fault.I read some of these reviews and can not believe that some people do not understand that delays are out of their control. Geez.My car was IMMACULATE!! I could not even tell it had happened. Super impressed with their ability to match my paint so I am confident to say they have a very good painter. I did not get to meet the painter but definitely told the Manager Drew to tell him what a great job I thought he or she did.Even better they gave me a lifetime warranty. I recommend 360 Degrees of Perfection to everyone I know. You wont be disappointed. Thank you Avery, Drew, and all the staff at 360 Degrees of Perfection. Hopefully, I do not need a body shop again but if I do I certainly know where to go.

Su
Review №28

I was trying to sell a car on craigslist and needed to get the door and mirror repaired. I called the professionals at 360 Degrees of Perfection and was able to get in that day. The work they did was amazing and made me decide to keep the car because it looked brand new. Thank you so much STEVE and SUSAN!

Sm
Review №29

I have a 1995 BMW 53i and they replaced my struts. The manager there is BMW certified. Great employees and everyone was straightforward and my car was done before the time they quoted me. If you need a body shop these guys are where to go.

Ri
Review №30

Off to a good start - guys here are on it ! Had a bad accident and we are in the process of sorting out all the details. But suffice it to say I believe I made a great choice with this shop. More to follow..Ok update; while there were some bumps in road (pardon the pun) with the timeline of completion, in the end, a quality job was the result. Props to Drew for hanging tough through some unforeseen issues with getting parts (not his fault) and seeing the job through. I reccomend 360.

Na
Review №31

Probably the worst service I had ever received. Do no go to this shop. They will lie to you about how long it will take to fix your car, and on top of that they will charge you for fixing something when they didnt fix it at all. BEWARE OF THIS PLACE.

Jo
Review №32

After the hail storm last year we took our truck to 360 deg of perfection. Huge mistake. Not only was the truck there for over 4 months but we had to return 4 times to just get it corrected, working properly, or put back together. We finally took it to a Ford dealership shop where they were to perform recall work to hopefully fix the door sensors. What they found was that the original hardware in the doors including basic screws were not reinstalled at all and that certain portions of the doors were repaired with duct tape! Sadly the truck was hit again a couple weeks ago with hail which revealed so many more issues. The biggest being Our insurance paid for a full roof replacement and sadly it was filled with Bondo filler and painted instead of being replaced. I could go on and on, but basically don’t make our mistake! Just save yourself the pain and find a better place!

Su
Review №33

I wrecked a Tahoe on June 2nd which was right after the big hail storm. They still got me in and fixed my car. It was a seamless experience. Enterprise picked me up and took me to get my rental. I got text updates every time my vehicle changed statuses. Great Job

Ma
Review №34

Sean and the team are great! They do a great job... that is why I refer my friends and family to them!

Co
Review №35

I LOVE THIS PLACE!!! If you need any body work, hail damage repairs, or even mechanical done then bring your car here. I spent 2 hours trying to figure out what was wrong with my car myself so I took it to Steve at 360 Degrees of Perfection and he not only diagnosed it but fixed it within 5 minutes all without an appointment. Then didnt charge me anything although I tried to make him at east take a tip and he refused. He is a master at what he does. I will tell all of my family and friends to come here!!!!!! I can not say enough positive things about 360 Degrees of Perfection and all of their staff. Everyone is professional and very nice unlike other body shops I have went to in the past. He didnt try to sell me anything extra or tell me that there was additional stuff wrong with my car which is a big problem that I have had with everywhere else I have went.

Ma
Review №36

The neighbors parents backed into my F250 and crinkled the back corner of the bed. Took it in to Steve and got it back better than new! Youd never even know anything had happened! He even fixed the moulding that had started to come off the door without asking or charging. Then buffed the hood to get out some scratches that the previous owners must have decided to use a scotch bright on to get some sap, or something, off. Got them all out and did it free because he has awesome service! The quality of workmanship is second to none, very impressed in the quality of work! Ill be taking my vehicles here from now on for anything I dont do myself!

Ju
Review №37

Great body shop with amazing service the people at 360 degrees definitely knew what they were doing I had small damage on my Tahoe and they had it in and out of the shop in no time I really appreciate your service thank you

ad
Review №38

Great shop had some work done and had two company trucks worked on there very great service and reliability

Ga
Review №39

Four weeks longer than their estimate, with multiple delays and different stories from staff each time. They never once called us to let us know the car would not be ready when they said, and every time we called the day before it was supposed to be done, it was extended again.Staff were friendly enough, they were just clueless. We waited on hold 10+ minutes multiple times, with one call being 18 minutes before my wife had to hang up to go back to work. They did not call back with the update we had requested ( car was supposedly going to be done the next day), nor did they return my wifes call when she called later in the day and left a message explicitly asking them to call her back with an update.Things felt so shady throughout the process due to the lack of communication and clueless employees.

Ma
Review №40

I have been very satisfied with the work and customer service from here. They are very professional and kind and do great work. They definetly went above and beyond to make sure that my car got the repairs it needed as quickly as possible even though it was the holidays and there was a little wait on parts from the manufacturer and my insurance wasnt the easiest to work with. I would definetly recomend them!

li
Review №41

Excellent work!!! Follow through perfect!!! Informed MY insurance company that 360° is my preferred preference!!!

Pe
Review №42

Let me start by saying. As a female taking your car in you feel like your going to be taken advantage of. Well as i walked thru the door at 360 degrees of perfection i was nervous. After talking with Steve and Avery and other staff memebers i have to say, this is hands down the best body shop I have ever used. From dropping my car off to the day I picked it up. The customer service they give is above and beyond. The whole team makes you feel so comfortable. Almost like your family. Thank you for doing an awesome job and making me feel comfortable with the whole process.Thank youPepa

al
Review №43

Referred my uncle to this place and they did an absolute great job he couldnt be happier with the job that they did, everything they did was exceptional and state of the art work. I would highly recommend this place to anyone one that needs detailing of there vehicle.

M
Review №44

These guys are great ! The restoration work on my luxury vehicle was perfect !

Su
Review №45

A+++++ service have had mechanical and collision work done on our vehicles. Staff is very friendly and service was excellent

Su
Review №46

Very very Nice people, but my positive experience pretty much ended there. I had to take my 4 Runner in a number of times and everytime there is a problem not fixed. Steve and the team are very very nice and seem to try very very hard, but at the end of the day, just couldnt get the job done. Take your money and time elsewhere, its been 5 months and Ive pretty much given up with them trying to get this right. Zero quality control and almost no consideration for how much time and money you end up putting into rental cars and uber-ing for the endless days and weeks the car has been in the shop. Communication was just as bad, I had taken the car back for the 4th or 5th time and the reception basically complained to me that I had missed my appointment when in fact I never made one. Honestly cant express my frustration enough with 360, perfection is the last word I would use to describe their work. At this point Im being forced to basically pay twice for the same job since after over 150 days - 360 just cant get it done, expect Ill have to report to BBB as well.Sorry guys, but I adamantly recommend you go elsewhere.

Al
Review №47

Quit leaving your flyers om vehicles. Its against the Jefferson County ordinance regarding littering.

Information
47 Comments
Rating
  • Address:6945 Indiana St #600, Arvada, CO 80007, United States
  • Site:http://www.360degreesofperfection.com/
  • Phone:+1 303-422-0406
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto electrical service
  • Auto glass shop
  • Auto radiator repair service
  • Auto repair shop
  • Auto restoration service
  • Auto tune up service
  • Store
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Highlights
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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