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The Home Depot
5215 Wadsworth Blvd, Arvada, CO 80002, United States
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The Home Depot
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Jo
Review №1

I love Home Depot! They provide you with an email of your receipt, so you can always look back in your email to find some thing that you purchased there. Also, the receipts are not in hieroglyphics, so you can usually find what you need. Sadly however, you do not get an email receipt when you use the gift card. I wish they would fix that! I also appreciate their help, although it is not as good as Ace Hardware. They do have more items than Ace because they are so huge. I also like to search for things online, and then find the exact aisle and they were some thing is, then I don’t have to ask

Ja
Review №2

Updating review to 5 stars. I was having an issue with an appliance being delivered and damaged. Challenges ordering (same model out of stock) and expediting new installation at rental property. The new store manager at Wadsworth CO location went above abd beyond to sold issue. EXTRAORDINARY service. Please call me so I can get him recognized. We complain so much faster than recognizing terrific service. Thank you! I wish I remembered your name. Pic of installed replacement stove.

Ga
Review №3

I left my wallet here, thought I had lost it. Turns out they kept it for two and had it for me when I got back. Amazing.

Jo
Review №4

Good grief...way to many smiling faces this early in the morning 🤭 My boyfriend paints houses, among other handyman jobs and was mixed 5 gallons of the wrong color of paint...and was not aware, until we was done and customers came home to the majority of their home the wrong color...I cannot recall the name of the lady employee working in paint department that helped getting the perfect color for his customers. Thank you very much🤘Now if we can get the extra labor to go back and repaint (2 coats this time🤔

Lu
Review №5

Love this location. Always clean and organized, things are easy to find staff is super helpful and friendly. ALWAYS a successful visit! Ive even over heard customers helping customers! All around thumbs up👍

Mo
Review №6

Rented a truck here and it was a pretty seamless experience. Not too pricey and they guys were real nice and understanding! Would much rather go back here than deal with u haul!

Sh
Review №7

Had to rent a piece of equipment that came to me damaged and needing maintenance. I had to return to the store to pick up parts for it and then put them on myself. They then snuck in a damage protection fee into the rental agreement, I do not know who the damage protection plan protects since it did not protect me from receiving a damaged machine. I will never rent from here again.

Ph
Review №8

You get exactly what is expected.

Da
Review №9

People who care work here! Never had a bad experience. The store has damn near everything I ever needed. Ill be back at least once a month.

Br
Review №10

Nice home depot. Alex was great and we appreciated his help. Thank you alex for making this home depot visit wonderful!

G
Review №11

Friendly service. Super helpful

R
Review №12

Had an issue with a product and Tony, the manager, offered several options for resolution. He went out of his way to ensure we were satsfied with our product. What could have been bad ended up a being a good experience.

Ch
Review №13

No buggies, girl in customer service said they are probably out in the lot, while filling one with returns, didnt offer to get one. No help in store. Every time I need something they say to order on line, can receive 4-7 days. Well Ill just order Amazon and get it cheaper and quicker

Dr
Review №14

Google asked me to write a review. It’s a Home Depot. They have home stuff. If you’re expecting a Home Depot, you will not be disappointed!

Ri
Review №15

Had to go pick out composite decking for my contractor, and he suggested I see Lisa at the pro desk. All I can say is WOW! Lisa was crazy busy but went out of her way to get me a composite I liked. I worked in the retail industry for 20 plus years and this is customer service at its finest! I want to commend Lisa for going above and beyond to help me while juggling other issues at the same time. This Home Depot is out of my way, but I will surely shop this store thanks to the service I received from Lisa. I hope store management reads this and commends Lisa for being such a great employee. Its employees like Lisa that will keep the brick and mortar stores in business for many years to come.

Pe
Review №16

WORST APPLIANCE PURCHASE AND INSTALLATION EXPERIENCE OF MY LIFE!!! I would give negative stars if I could. If I sound upset I certainly am, because I have been washing dishes by hand for the last 26 days while my new dishwasher sits worthless in my kitchenHeres my situation: I bought a new dishwasher and paid extra for haul away and professional installation. When the installers came they did a rushed job and I couldnt monitor them because I had a web meeting. The installed the washer well below the counter top and crooked (see image). Worst of all, IT DIDNT EVEN WORK. It just flashes an error code when I tried to run it. Evidently the didnt even test it. Very professional.I have been calling Home Depot customer service for 3 days and no one will help me. They just keep passing the buck around saying I need to talk to someone else who can help, but somehow that person is never around. Eventually I went to the store to talk to them in person. They said they would send the installation team back out to fix it. Still waiting. They havent even tried to call to schedule a time. They gave me the number for manufacturer service and I called them, they said they would try to send someone to fix it in 7-10 business days. Perfect, Ill just keep washing dishes by hand since my time has no value.In summary: THEY REMOVED MY FUNCTIONAL DISHWASHER, LEFT ME WITH A USELESS APPLIANCE, AND TOOK 1000$ OF MY MONEY. Next time punch me in the face before you take my money and functional appliance so I can report this as robbery to the police, hopefully they will be more responsive than Home Depot customer service.*Edit* Day 4 of washing dishes by hand. Ill edit this every day until they fix it. This gives a new meaning to Do it yourself.*Edit* Day 5 of washing dishes by hand. I guess this is how doers get more done, by literally doing the job of non-functional appliances purchased from Home Depot.*Edit* Day 6 of washing dishes by hand. Running out of jokes to make about terrible customer service from Home Depot. I just want a functional dishwasher.*Edit* Day 7 of washing dishes by hand. Broke down and bought compostable plates and utensils. The professional installers are finally scheduled to come out and look at it today. I really hope they fix it.*Edit* Day 8 of washing dishes by hand. Employees from the install/delivery company came yesterday. They officially identified that the unit was improperly installed and defective. Great. They told me they will begin the process to get it replaced. Awesome. They didnt help wash my sink full of dishes.*Edit* Day 9 of washing dishes by hand. My emotions about this situation are moving from anger to sadness. Still astonished how low priority customer service is for this company.*Edit* Day 11 of washing dishes by hand. To those of you following this saga, sorry I didnt update yesterday. I was busy washing dishes by hand. Oh wait, no one cares. Especially Home Depot.*Edit* Day 15 of washing dishes by hand. I feel that I have reached a place of sad acceptance, which mainly why I havent been updating daily. Supposedly LG is sending someone out to replace the unit 4 days from now. Just in time.*Edit* Day 19 of washing dishes by hand. Guess what?!? On the morning of installation, no one showed up. When I called, they said the appliance wasnt delivered to them (of course it wasnt their fault), so they will reschedule the installation. I wish I could say I was surprised, but I have come to expect failure.*Edit* Day 26 of washing dishes by hand. The installation team came again to install a new dishwasher because the other one was deemed defective. During the installation, they stopped and said they couldnt finish because the electrical wires were aluminum instead of copper. Ok, well that didnt stop the first team from installing it! So my house was at risk of electrical fire the whole time!?!?Resolution: I canceled the order and asked for a refund. I bought another dishwasher (same model) from Best Buy for a better price anyway and will install it myself.

Li
Review №17

Knew what we needed and an employee was able to direct us exactly where it was. Real time saver.

is
Review №18

Highly disappointed in the paint section super lazy work, just kept saying no.Went to another location and it wasn’t a problem at all.I come here every morning before work ( pro member) and will not be returning because of them

Ad
Review №19

The employees always seem to be willing to help you out even if they are not knowledgeable in the department you want. Its sometimes kinda funny but i think its great. The only down fall that they have is when they need to get something from a high shelf, then it gets serious which is also quite funny. They close off the entire isle and take an hour to get one box. I guess that it is fun to watch they seriousness of people who look around 17 or 18 years old. All and all its always a good place to shop and I should have given it five stars.

Da
Review №20

We rented a pickup truck from the Home Depot on Wadsworth. ( Arvada ) Riley in the tool department was more than helpful.He made the process easy, fast and pleasant.We were also pleased with the cost.We highly recommend you use them when needed.Thanks Riley.

De
Review №21

Was able to find the exact item we were looking for in a quick, easy stop at Home Depot. Customer service is excellent at this store.

Aa
Review №22

Cheryl is your best employee! She went above and beyond to help.me. I appreciate that.

mo
Review №23

I finally know what excellent customer service is!! Kandy is a high caliber employee , she was courteous and very helpful. Best of all she provided immaculate customer service. Thank you again candy you made my night.

Cr
Review №24

Stores very clean and helpful employees. If walking beware cars think its a race track in the entrances to the parking lot. Outside has trash everywhere

Da
Review №25

Outstanding customer support and service! I recently had a truly frustrating special order experience. The HD team was great, but the door manufacturer was awful. The millwork and especially Amy in special orders did a great job at keeping me informed on status as they grappled, on my behalf, with the manufacturer.While it would be preferable to get my door as designed within the ~6 week window stated at order, the HD team did everything that is in their control to make things right. I will certainly do business with them again!Thanks to Amy, Bob, and the whole team at Arvada HD!

Br
Review №26

Wow, Home Depot is on it with their Lost Prevention Crew, and by on it I mean --totally freaking clueless. .Tonight I watched a young man walk out with a cart of very expensive tools at least 2500$ worth. The register operator said, it happens every day. Being a contractor who buys a lot of tools from Home Depot, I can only imagine who ends up paying for them...wait a second I do know, its the guys who buy everything from them, just barely getting by, while osb is costing 65 bucks a sheet to go along with a side of an 8 dollar 2x4s, and the management tells them not to do anything because somebody robbing that store is an everyday occurrence and the cost is made up by overage...Overage = spending consumer.

Ja
Review №27

My car was hit n run today. Going to have the store manager review the camera. I was in n out of this store , walked to my car and was completely shocked. Somebody had to see this, besides the tapes

El
Review №28

Love this place and love building.Get what you need and more....

Me
Review №29

I go between here and lowes because if one doesnt have what I want the other does. Going to start checking Ace first.

Ma
Review №30

Three staff member’s went out of their way to help a dehydrated baby bat during these fire smoke storms. It was a positive thing to witness and one of the workers is making sure the baby bat is properly taken care of and taken to proper care

Cr
Review №31

I love this The Home Depot. Bob at the front door is awesome ... knows where everything is in the store. Seriously, he saves me time. Always well stocked. Parking lot is usually crowded and Arvada decided to make it so its hard to egress if you want any choices other than south or west. Not my preferred THD due to popularity.

Ka
Review №32

Wayne just helped us load 55 bags of mulch into our truck in 90 degree heat. Thank you, Wayne, for your kindness! We appreciate you!

Tr
Review №33

Generally helpful employees, sometimes it’s hard to find them though.

El
Review №34

A mans best shopping experience. My home away from home. Can always find what I need. From electrical to home remodel projects

Me
Review №35

Great staff. If they didnt have the answer they took us along to find out who did.

De
Review №36

My past two experiences here have been negative with the exception of the garden staff. First, I was looking for something and was repeatedly ignored by male staff who would only help other male customers. Today, I went to the rental section and had some questions about a rental item and one of the staff members looked physically pained that he had to answer my questions and show me how the machine worked. After he sighed and rolled his eyes and said “I don’t know” I decided I was done being treated that way and left. I have never been treated so poorly as I have with some of the staff at this Home Depot. On a positive note, the garden staff is always kind and helpful.

He
Review №37

There was a lot of action going on in the garden center! Lots of customers, maybe not as many HD associates as were needed to assist with that number of customers. Overall, they seemed to be doing a great job keeping the inventory stocked, and kept bringing in more while I was there. The checkout got a bit backed up, but I think thats to be expected on a weekend at Home Depot!!Lovely selection of flowers and other plants, and everything you need to get your garden going this time of year.

Ra
Review №38

Home Depot is the Neiman Marcus of hardware, while its hard to find someone to help you, when you do, they help you. I love these stores. Their competitors just say where something is, if I dont find it on the first look I leave and go to Home Depot, I never left a Home Depot empty handed...Dont particularly like the CEO politics, and he should not be public about them, hes intitled to his opinion. The staff and managers of all of the stores in Denver, CO and PG County, MD are superior. So I still shop there. You should too.

Pa
Review №39

Experience was very good. Floor personnel were helpful. The best experience was a very helpful &friendly young male customer. He was so nice and even days later we speak fondly of him. Please require customers to have Covid vaccine. It needs further long-term testing. I remember back in the 60s a sleeping Rx called Tholidamide that caused horrible birth defects. Please research this

Sm
Review №40

Josh Ramirez in the lumber department was extremely helpful and kind and thanks to his kindness and help we were able to get the correct length and width of plywood we needed to get our air continuing unit sealed in! Thanks again Josh!

Mo
Review №41

My mom lives close bye and the rental department is pretty descent and nice. Enjoy the hot dog stand outside to 😊

Kr
Review №42

Very friendly. Started going here after Lowe’s went pretty bad with help. Everything is organized and cleaned. The paint center is fast, and organized.

Jo
Review №43

It was great. Nice people like Conie.

Ki
Review №44

I have had nothing but horrible experiences here. bought an a/c and it was broke and they refused to refund me at first. then ended up charging me three times and refused to help. employees have no idea what they are doing.

Ma
Review №45

Solid Home Depot. Overall the selection seemed good, but they were missing the 3/8 impact wrench I wanted. While parking is usually plentiful, getting in and out of the actual lot can be a challenge, depending on time of the day, due to traffic!

Ro
Review №46

Went to get interior doors. As we were looking an employee came up, helped us find them all in the size and direction we needed. He got everything pulled and ready very quickly and got us back in our truck, headed home. Awesome experience with helpful and friendly employees.

L
Review №47

Staff was super helpful. Love the fact that theyre dog friendly.

Ba
Review №48

We were in on 06/04/2021 looking for information on a tub wall. Anthony and TJ were working together and walked by - they were the first associates that offered help. They answered all of our questions and were very knowledgeable. More the the associates should be like them.

Do
Review №49

Great customer service Steve was a great help helping purchase my washing machine and dryer.

Fr
Review №50

Always well supplied.and the help is very helpful. Love to shop there. My favorite store.

Re
Review №51

Very busy. Hard to find what needed, with so much going on in the store. Employees where helpful.

Ar
Review №52

Very convenient!! Never have to find carts, they have plenty of them for the shoppers!! Always find what im looking for here

Ch
Review №53

Everything was good. A bit busy for a Thursday night but not too busy.

Ja
Review №54

Pretty decent home Depot, employees are more knowledgeable than olde town home Depot

Ca
Review №55

The store help was amazing. The store has a wierd layout. I asked for help for one of my items. Grateful I did, the ac units were in a corner.

cr
Review №56

My boyfriend got exactly what he needed. The trip was quick and efficient!

J.
Review №57

In general, this store had most of what I needed. However, the selection of wood finishing products seems to be always getting smaller. There are fewer of the truly high quality products available. I went to Ace Hardware and they had what I was looking for.

Mi
Review №58

Home Depot always has staff readily visible in the aisles that is available to answer questions.

Mi
Review №59

Great place for remodeling stuff or house goods.

Ch
Review №60

They were very busy. The staff was friendly and helpful.

Da
Review №61

Got unloaded right away here the people working the dock or super friendly and hard workers!

Le
Review №62

Great store just missing my a lot of sprinkler pieces this time of year.

Vi
Review №63

Ppl are always friendly there

Ka
Review №64

Very slim pickings today, AGAIN. Winter stuff still on the racks??!! The staff was very lackluster and impersonal. Ive been going here for 13 years. Its sliding downhill. Used to love going there.

K
Review №65

Well-managed very helpful floor people. This particular Home Depot get five stars..👍

Fl
Review №66

Everything you need for home emprovementProfessional, helpful, and friendly!!

Cy
Review №67

Its not bad, but not very well stocked.... guess highlands ranch is just a short drive away haha jk

Pe
Review №68

Terri and Nordina Thank you.(Returns Dept)You both really help this company stay true to its excellent customer service core values especially myself-now a consumer but also being a former employee back in the ATL.This I had an older Ryobi pressure washer that I frequently used for my new business and I realized after some time It demanded something a bit more commercial. Returning months later, I explained my situation and t it had been sometime so the product no longer stocked in-store. Terri swooped into action with an awesome smile and valiant effort went above and beyond exploring our options of a return and upgrade.Soon enough unfortunately the product(pressure washer) could not be found so instead management agreed to give me $50 off a brand new one!!! Whaaaat!! Awesome,money was low and this was such a blessing for what the business needed.Thanks to the Home Depot crew I soon had a much better and newer pressure washer.Because of this added addition to Peppermint Locusts Auto Detail just took us to the next level. what a relief andupon check-out I was greeted by Dina,just a great personality to complete one of the many HD experiences.

Br
Review №69

Very busy place & very well stocked.

Br
Review №70

Too big to find stuff on your own but employees are AMAZING! Someone in paint will walk you over to door knobs..great customer service compared to 5 years ago

An
Review №71

I ordered a grill online and chose the in store assembly option. This grill was a grill i had gotten my husband for fathers day. Sadly when i got home i realized that i was sold the display grill. There was several pieces missing and the grill was rusted. It was so disappointing giving my husband a grill he couldnt even use.

Tr
Review №72

Nice store. Easy layout to figure out, plenty of in stock items and team members every other isle to assist you. Went in looking for replacement LED bulbs to get rid of CFL lighting and the associate helped me with a conversion of wattage/lumen output that would be sufficient for the use I was wanting. Found what I was looking for very quick and was in and out in no time.

Al
Review №73

Tamara at the customer service desk was absolutely amazing. After being bounced back and forth between other associates, Tamara stepped in and went above and beyond to help me and boyfriend. Her customer service skills were outstanding.

Ro
Review №74

A little different than my normal home depot but got the store figured out.

Jo
Review №75

Had the best experience at this store. The employees were very friendly and helpful, especially Stan. He was very patience with me and my dad. He took us to the places that we need to go in order to get the stuff we wanted. He was very nice and sweet. He knows soo much information about the materials we needed. Stan needs a rise! He made the experience wonderful!

Pa
Review №76

Snotty little brats with some bs sense if supiority seem to run the rental. Hated them. However, the dolly we rented worked great and were very pleased with it.

Ka
Review №77

This is one of the best Home Depot’s in town! The employees are intelligent, informative, very nice, and super helpful!

An
Review №78

Only Place I shop😁😁😁

Ro
Review №79

Shopping for fan, light for the kitchen as ours went out. Git a nice one for moderate price.

Aa
Review №80

I cant blame it on the company because the price of wood is through the roof however this business has very good employees very clean environment very organized not a problem with the business I believe its more or less the problem with whatever prices of the lumber outrageous

Ro
Review №81

Ana was awesome very friendly.. Great job

fe
Review №82

Im editing my review today because i shopped at a different location 52nd and Wandsworth, in Arvada, Colorado. Steve, the appliance department manager is an example of what every employee should aspire to be. Helpful, knowledgeable and patient. This is the best Home Depot to get things done right

Le
Review №83

Great store, really helpful personnel. Busy but not to where you cant get around.

Su
Review №84

Good resource for local residents to find some okay deals for home and garden projects.

vi
Review №85

Terrible service. Had to wander store to find someone to unlock a cage to get a part. Then the employee opened the cage and came off the wall almost hitting both of us

Ke
Review №86

I have ordered a washer and dryer and a bathtub from this store online. The washer and dryer was back ordered two months. When the estimated delivery date came and went I called the store and they said the order never went through to the manufacturer, even though I was charged. I had to wait another two months to get the same one. I ordered a bathtub that was supposed to be delivered two weeks ago. I have been calling daily to get updates, and each time I call I get told they dont have any info. That is not how you handle customer service, and I will never be shopping with this company again.

Ci
Review №87

I love this store. There plants are well taken care of.

Vi
Review №88

I have tried to shop here several times recently as I’ve just bought a home. This is the last time I will come to the store or this chain. Three times today I was in different departments waiting patiently for an associate, who then went to the first man standing near me to ask how they could be helped. The young guys in the paint department were especially rude to me and two other female customers. All studies show women control most money spent in households, even for so-called male items. Associates at this store need to be better trained on good manners and customer service, especially toward women. Took my $5000 list to the blue store next door and will NEVER be back. Lost sales for a lifetime of this very busy FEMALE DIYer! 😠

Jo
Review №89

Quite the dirty location. The bathrooms were filth from another planet. They smell so bad they now just prop the door open 24/7. Disgusting

Q
Review №90

I had questions about lawn care. The associated help me with very normal double and guided me to the products I needed. I went home I apply the productAnd my lawn looks great.Thank you

Bu
Review №91

I basically live here but I love it every time I come in

To
Review №92

Not a lot of staff to help but I usually know exactly what I need. Its always clean and thats worth 5 stars to me

LE
Review №93

Always a good time for what I need for what ever job or tools 🔧that I need to get my jobs done

Ro
Review №94

Good products, but a bit hard to navigate today. Masks and distancing required.

Lo
Review №95

Purchased washer and Dryer, Steven was great.

Ol
Review №96

Full size Hm D store and they seem to have ample material in-stock.. Quick phone sales at pro desk;)

Mi
Review №97

Love Home Depot but for some reason their parking lot is disgusting. Have some pride and pick of some of the trash, guys.

Ja
Review №98

I have given Home Depot so many chances this past year - and they have botched every single order. I learned NOT to order online because there is no relationship to what you can order and what they have. And that is not related to what gets delivered. this is like 5 or 6 times this year. I waited for about 4 months and gave them a try again - NOPE. Online says they have 26 in stock, I CALLED instead of ordered and 26 was confirmed. Delivery was supposed to be yesterday by 4, I began calling and holding at 3:45. Finally at 7 it was determined that it was not going to happen on time and by the way, there are only 13 in stock anyway. If you need anything for business that has any kind of deadline issue, just say NO - go somewhere else. The price doesnt do any good if you dont get it. (this is even with my PRO account that was supposed to mean something)

Qu
Review №99

Home depot is the one stop shop for home improvement bar none. They now have electric mowers and other electric equipment for home improvement. Also really cool flashlights and other items.

De
Review №100

The selection of cacti is a bit small. Well clarification here, wide variety of small things, liked the Pueblo selection

Information
100 Photos
100 Comments
4 Rating
  • Address:5215 Wadsworth Blvd, Arvada, CO 80002, United States
  • Site:https://www.homedepot.com/l/Arvada/CO/Arvada/80002/1502
  • Phone:+1 303-456-4000
Categories
  • Appliance store
  • Home improvement store
  • Bathroom supply store
  • Cabinet store
  • Christmas store
  • Fireplace store
  • Lighting store
  • Paint store
  • Tool store
  • Wood and laminate flooring supplier
Working hours
  • Monday:6AM–9PM
  • Tuesday:6AM–9PM
  • Wednesday:6AM–9PM
  • Thursday:6AM–9PM
  • Friday:7AM–8PM
  • Saturday:6AM–9PM
  • Sunday:6AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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